SIP settings for Mitel Phones - voip-info.

org

1 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

LOGIN

Home

Quick Links

Wholesale VOIP

View

Business VOIP

Residential VOIP

SIP

Call Center Software

Forums

Discussion (0)

History

SIP settings for Mitel Phones

Introduction
These notes apply to the range of Mitel phones that
support SIP, namely: 5220 and 5215 ('Dual Mode'
versions), 5224, 5235, 5330 and 5340 IP Phones.
The notes are based on V6 firmware.
All phones have the same basic setup menu structure and the following applies in general to all models.
Return to Mitel front page:

Mitel Phones

User Config:
User ID or Extension: <your user name>
SIP Auth User Name: <your user name>
Password: < your password >

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

2 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

Note that it is important to enter the user name in both user entry boxes. It is tempting to enter the extension
number in the first box, but this is really for the user name as Asterisk will assign the extension number upon
successful registration.

Dial Plan
Turn on Auto Dial if you want the phone to dial your keyed number after 'n' seconds of keypad
inactivity.
Set Inter-digit timeout to the required inactivity period - the default/recommended is 4
seconds.

SIP Config
Based on V6 firmware - other versions may have different settings. The titles below refer to various sections in the
phone setup

Advanced Features
Basic
Authenticate Method: Digest
Registry Duration: 7200 (also try 180 if using NAT for a more regular refresh)
Voice Mail Retrieve Address: *97 (for Asterisk-based systems)
Phone Listening Port: 5060
Long SIP-Contact (RFC3840): Disabled

User Configuration
Additional Servers
SIP Proxy Server: <SIP server hostname or IP address>
Port: 5060
SIP Registry Server: <SIP server hostname or IP address>
Port: 5060
Outbound Server : leave blank - see below
Voice Mail Server: <SIP server hostname or IP address>

You need to put your asterisk server's IP address in the "Voice Mail Server" field in order for the phone to
flash when you have waiting messages.

Outbound server

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

3 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

On some firmware versions, entering an outbound server when the phone is using NAT STUN causes the phone to
hang on boot (5220 with V6 firmware) and sometimes a factory reset is required to get back into the setup.

Emergency
Emergency Number: blank
Emergency Server IP: blank
Port: blank

Firewall
Bypass Firewall NAT: Off
Mode: Static
WAN IP Discovery URL: blank
WAN IP Address: blank

Network Config
If you wish to configure the set with a static IP address, you can do so here.

Media Config
Set your preferred CODEC order.
If you want to use RFC2833 compliant DTMF settings, change DTMF type to Outband and
DTMF Payload Type to 101. The classic symptom if you forget to do this is that the
hash/pound ('#') key doesn't start an immediate dial of your keyed number.

TFTP Auto Config

If you set up a TFTP server local to your phones, they can configure automatically. The Mitel phones first download
the file sip<model>Generic.cfg (e.g.: sip5220Generic.cfg). Any settings assigned therein are written then to the
phone. Anything not assigned by the file remain unchanged. Then the phone specific config file is downloaded
sip<model>SXXXXXXXXXXXX.cfg (replace X's with MAC address of phone). Any settings assigned by the phone
specific file overwrite (even those just written by the Generic file), and anything not assigned remains unchanged.
Some reports say that tftp behavior can be really awkward. You have to be sure tftp comms is enabled, but the tftp
upload can itself disable it for the next iteration. Power cycling alone doesn't trigger a tftp refresh. It seems to
require the use of the web portal to force a config upload, unless you don't mind waiting until midnight for it to auto
load. Most of the tftp settings one sees only apply to tftp firmware updates, and not config file updates. I would not
rely on this feature for serious commercial use unless my time had no value to me.

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

4 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

On firmware 6.XXX the phone looks for the following configuration files in order: MN_Generic.cfg,
MN_{username}.cfg and MN_{MAC_ADDRESS}.cfg. Where {username} is the SIP username the phone is
registered with and {MAC_ADDRESS} is the MAC address of the phone. The config files can be set to download
at user specified polling times using TFTP or HTTP, both seem to work ok so far.

General Notes
Default Password
Username: admin
Password <modelnumber> (eg. 5340)

HTTP Configuration
1. Place your XML config files on an HTTP server
2. Use the web interface to set your Firmware and Configuration update location to HTTP.
3. Specify a web server for the phone to pull files from

On-Screen Display (OSD)

1. Press the "Superkey" (the blue button with a page and a telephone on it)
2. Browse through options on the OSD, if prompted for a password use the defaults listed above

XML Configuration Files

(Needs documenting)

Asterisk Configuration
Here is a sample entry for sip.conf:

[mitel5220]
type=friend
username=mitel5220
secret=1234
host=dynamic
canreinvite=no
qualify=no
context=local
dtmfmode=rfc2833
mailbox=200

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

5 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

Return to Mitel front page:

Mitel Phones

See also
Mitel MiCloud Reviews

Created by: linker3000, Last modification: Thu 08 of Aug, 2013 (02:08) by admin

Please update this page with new information, just login and click on the "Edit" or "Discussion" tab. Get a free
login here: Register Thanks! - Find us on Google+
Page Changes |

Comments

Featured -

BUSINESS VOIP

RESIDENTIAL VOIP

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

LAST MODIF PAGES

1. voip-info.org
2. SBO
3. Ecosmob Technologies:
VoIP Consultancy and
Software Development
Company
4. ICTBroadcast
5. Voice Broadcasting
6. IP Video Cameras
7. Panasonic KX
8. Web Hosting
9. Wireless VOIP
10. VOIP sites
Show More

VOIP SPEED TEST

GET HELP

Ask a question
Opensips destroy dialog
by atsman Wed 03 of Feb,
2016
Cisco AS5800 BT E1
Connectivity
by pjhluk Wed 27 of Jan,
2016
IP dialling with no PBX - can
it be done?
by parchester Mon 25 of Jan,
2016

View More...

undefined
undefined

6 of 7

2/28/2016 5:55 AM

SIP settings for Mitel Phones - voip-info.org

7 of 7

http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones

Terms of Service | Privacy Policy

2003-2016 VOIP-Info.org LLC
Powered by bitweaver

2/28/2016 5:55 AM