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Project Management Best Practices

Project Controls Best Practices

LEARNING OUTCOMES
Project Controls

Define project controls

Identify Project Control Best Practices that drive


improved project outcomes

The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Project Management Best Practices Roadmap


Define the Business Stake
Accurately Measure Effectiveness

Introduction to Front-End Loading

Define Project
Controls

Team Development
Front-End Loading Details

Project Control Best


Practices

Value Improving Practices


Contracting Strategies

Project Controls Index


Risk Analysis and Mitigation

Project Controls
Construction Safety
The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Project Control Objectives


Project control has two primary objectives
Regulation of results through alteration of
activities

Stewardship of organizational assets

Control costs money to implement

The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

The Philosophy of Project Control and


Cost Engineering

Cost Engineering:

Cost, schedule and resource analysis, planning,


estimating, forecasting, control, and change
management practices
The word engineering reflects the linkage of cost
and schedule skills with specific technical
knowledge
Owner cost engineers work jointly with design
engineers to optimize project scope and improve its
business value

Project Control:

The IPA Institute - a Division of IPA, Inc.

The control practices of cost engineering,


including tracking, monitoring, and evaluating the
project, are aimed at minimizing deviations from
plan as the project advances through execution
5

CONFIDENTIAL

Control vs. Monitoring


Project control is often confused with monitoring
Monitoring is passive
Control is active

Planning without action is just watching


There is no control without authority

The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Total Project Control System


Scope
Control

Quality
Control

Total Project
Control System

Cost
Control

Schedule
Control
The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Project Control at Work


Build a baseline plan
Track actual performance against plan
Collect data on actual performance

Analyze data for comparisons with plan


Document variances
Use data to develop forecasts of likely final outcome

Inform stakeholders of changes


Search out the Whys of variances
Make adjustments based on forecasts and trends

Feed results back into system to improve future projects

The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Project Management Best Practices Roadmap


Define the Business Stake
Accurately Measure Effectiveness

Introduction to Front-End Loading

Define Project Controls

Team Development
Front-End Loading Details

Project Control Best


Practices

Value Improving Practices


Contracting Strategies

Project Controls Index

Risk Analysis and Mitigation

Project Controls
Construction Safety
The IPA Institute - a Division of IPA, Inc.

CONFIDENTIAL

Research Findings on Project Control


IPA has identified a set of owner project control
practices that drive improved project outcomes
These practices do not represent a complete
control process or system

Practices add value and reflect real owner


commitment to project control

The IPA Institute - a Division of IPA, Inc.

10

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

11

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

12

CONFIDENTIAL

An Integrated and Resource-Loaded


Schedule Is Important for Project Control
An integrated, resource loaded schedule has all project phases
integrated into a single master schedule that includes:
Definition

Construction

Detailed Engineering

Shutdown/Turnaround

Procurement

Commissioning and Startup

Provides a framework for planning the project


Identifies critical activities, relationships, and constraints that
drive project schedule duration
Functions as a communication tool
Is required to integrate cost estimate with the execution approach

Pulls project execution planning elements into a single model


Becomes the owners window on the project
The IPA Institute - a Division of IPA, Inc.

13

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

14

CONFIDENTIAL

Negotiate Strong Audit Rights on


ALL Contracts
Audit rights should be obtained for
Cost reporting
Electronic schedule updates
Physical progress

Audit privileges and procedures must be well documented


in Invitations to Bid (ITBs) (can be established for lump-sum
turnkey projects as well)

Once established, audit rights must be immediately and fully


exercised or they will be effectively lost
Field Auditing:
Field representatives from owners project control group must
be assigned to check fabrication, construction, and installation
contractors to verify that they are following prescribed cost
and schedule reporting procedures
The IPA Institute - a Division of IPA, Inc.

15

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

16

CONFIDENTIAL

Owner Estimate Validation


Validation provides a quantitative check of the
cost estimate
Common approach is to compare ratios of
different cost categories with available data
Process requires estimate data from contractors
that support the validation process

Common sources of data include:


Comparison with actual cost of past projects
Comparison with past estimates or check
estimates
Comparison with relative cost metrics or ratios

The IPA Institute - a Division of IPA, Inc.

17

CONFIDENTIAL

Sample Metrics for Validating Cost


Estimates
Ratio Types

Some Sample Ratios

Cost : Cost

Resource : Cost

Field Hours / Total Project Cost


Field Hours / Million Dollars of Equipment

Cost : Resource

Labor Cost / Number of Hours


Material Cost / Quantity of Material
Total Project Cost / Unit of Capacity

Resource : Resource

The IPA Institute - a Division of IPA, Inc.

Percentage of Total Cost


Total Cost / Equipment Cost
Construction Labor Cost / Bulk Material Cost
Office Cost / Field Cost

Craft Hours / Quantity of Material


Field Hours / Number of Pieces of Equipment
Engineering Hours / Design Drawing
Office Hours / Field Hours

18

CONFIDENTIAL

Estimate Validation by Owner Cost Specialist


Helps Ensure Competitive Lump-Sum Pricing

Cost Effectiveness Index

1.2

1.1

1.0

0.9

0.8
0

Weighted Index (for Effectiveness)


Reimbursable Construction

Fixed Price Construction

Data are for FEL held constant at Industry average level


The IPA Institute - a Division of IPA, Inc.

19

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

20

CONFIDENTIAL

Maintain Estimators Independence


Ensure that estimators are free of undue bias
Managers can be biased toward a favorite project
or have a predetermined cost in mind

IPA has seen cases of underestimating because


of pressure from project team
IPA has also seen cases of overestimating
because the company has a punitive environment
for even minor overruns

The IPA Institute - a Division of IPA, Inc.

21

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

22

CONFIDENTIAL

Estimate for Control


Too many estimates are prepared with the sole
objective of determining the number
Cost estimates must be structured to support
project control
Estimate must be organized so that all cost
categories are separate and can function as basis
for control
Project teams should establish code of accounts
early and across the project
Even for fixed-price contracts, an owner estimate
designed for control provides the best basis for
evaluating the contractors proposals
The IPA Institute - a Division of IPA, Inc.

23

CONFIDENTIAL

Classic Approach
Schedule and Cost Developed Around WBS
Project Scope

WBS

Project Cost
Estimate

Project
Schedule

Project Controls
During Execution
The IPA Institute - a Division of IPA, Inc.

24

CONFIDENTIAL

Benefits of a Common WBS


Each cost and schedule estimate should be
designed using a common work breakdown
structure and cost account breakdown
This benefits both deliverables
Facilitates cash flow analysis and earned value
analysis
Helps to ensure consistency between cost
estimate and project schedule
Facilitates resource-loading of project schedule
Provides consistent project controls

The IPA Institute - a Division of IPA, Inc.

25

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

26

CONFIDENTIAL

Use Physical Progressing


Physical progressing is a method to measure
completion of work progress
Physical progressing system for control of
project progress is essential
Many project managers use informal methods
However, an objective method is more reliable
and provides better control
Instead of tracking costs as a measure of progress,
physical quantities or events are identified and
actual units completed are compared against plan

Enables project teams to ascertain where gaps


exist between amount of money spent and actual
scope completion
The IPA Institute - a Division of IPA, Inc.

27

CONFIDENTIAL

Four Steps of Physical Progressing


Assign weighted value to an activity or group of
activities associated with some physical item or
event
Measure degree of completion by counting items,
quantities, or events
Determine overall progress by summing up the
achieved or earned value (degree of
achievement times the weighted value) for each
item, event, etc.
Divide earned-sum by total value of all items to
determine percent complete

The IPA Institute - a Division of IPA, Inc.

28

CONFIDENTIAL

Guidelines for Progressing


Not every item must be weighted and measured
in physical progressing - some level of
aggregation or grouping of items is always
present
Estimated quantity and weighted-value must be
accurate and up-to-date
Do not bias the person responsible for measuring
progress
Even at authorization, the estimate needs to be
structured to support physical progressing

The IPA Institute - a Division of IPA, Inc.

29

CONFIDENTIAL

Execution Schedule Predictability

Physical Progressing Reduces Schedule


Slip
+1 Std.
Median
-1 Std.

60%

Pr < 0.05
40%

20%

0%

-20%

-40%
No Progressing

The IPA Institute - a Division of IPA, Inc.

Yes, Not
Comprehensive

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Yes, All Accounts

CONFIDENTIAL

Tracking Physical Progress for


Lump-Sum Contracts
Tracking physical progress for lump-sum contracts is as
important as for reimbursable contracts
Tracking allows owners to recognize contractors poor
performance early, so team can take remedial action
Owner payments to contractors are usually based on work
progress
Tracking physical progress ensures that owner pays only for
actual work accomplished

Although owner is not able to directly track contractors


cost in lump-sum contracts, owner should be able to track
hours that contractor uses
Hours information can be used to gain insight on contractor
cost performance
The IPA Institute - a Division of IPA, Inc.

31

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

32

CONFIDENTIAL

Report Status Frequently


Frequent and detail reporting of project status and
progress is an indication of good project controls
These reports require that all the pieces of effective
control are in place
Contractor can prepare the report, but owner must
establish reporting requirements

Owner must then evaluate and react appropriately to


report contents

The IPA Institute - a Division of IPA, Inc.

33

CONFIDENTIAL

Execution Schedule Effectiveness Index

More Frequent Reporting Improves


Schedule Effectiveness
+1 Std.
Median
-1 Std.

1.6

1.4

Pr < 0.0001

1.2
1.0
0.8
0.6
0.4
No Reports

The IPA Institute - a Division of IPA, Inc.

Monthly Reporting

34

Biweekly Reporting

CONFIDENTIAL

How Does Frequency of Status Reports


Accelerate Execution Schedules?
Frequent reports provide tool for keeping on
schedule by identifying schedule variations on a
timely basis
Without frequent reporting, delays in projects
may go unnoticed by the project system
Schedule benefit is strongest on reimbursable
projects, because this contracting strategy
places cost risk of schedule delays on the owner

The IPA Institute - a Division of IPA, Inc.

35

CONFIDENTIAL

Project Control Best Practices


Organized by Project Phase

Front-End
Loading
Build an
integrated and
resource-loaded
schedule
Negotiate strong
audit rights

Execution
Use physical
progressing
Report status
frequently by
discipline

Closeout
Develop and
maintain an owner
historical
cost/schedule
database

Owner estimate
validation

Maintain estimator
independence
Estimate for
control

The IPA Institute - a Division of IPA, Inc.

36

CONFIDENTIAL

Why Keep a Historical Cost Database?


Owner should maintain a reliable, historical
project costs database
Used by cost specialists to validate future
estimates
Project manager and cost specialist have
responsibility to contribute back to the database

Action of asking for detailed cost proposals and


detailed final closeout data sends a message to
the contractor
Owners that follow these practices systematically
obtain more competitive proposals

The IPA Institute - a Division of IPA, Inc.

37

CONFIDENTIAL

Owner Historical Database Management Is


Correlated With Better Cost Effectiveness

+1 std. dev.

Average Cost Effectiveness

1.2

Mean
-1 std. dev.

1.1

Pr < .005

1.0

0.9

0.8

Owner Employee Focused On Data Owner Employee NOT Focused on


Data

The IPA Institute - a Division of IPA, Inc.

38

CONFIDENTIAL

Project Management Best Practices Roadmap


Define the Business Stake
Accurately Measure Effectiveness

Introduction to Front-End Loading


Team Development

Define Project Control

Front-End Loading Details

Project Control Best


Practices

Value Improving Practices

Project Control Index

Contracting Strategies

Risk Analysis and Mitigation

Project Controls
Construction Safety
The IPA Institute - a Division of IPA, Inc.

39

CONFIDENTIAL

Project Control Index (PCI)


Measure of owner project control practices
Focused on four key practices:
Estimate validated by in-house estimating
Physical progressing used
Progress status reports, detail & frequency
Owner project control specialist assigned

Measured on a single scale

The IPA Institute - a Division of IPA, Inc.

40

CONFIDENTIAL

PCI Measures Four Project Control


Best Practices
Estimating for
Control

Has an in-house cost


specialist quantitatively
validated the estimate
(ensuring the estimate
is reliable and
competitive)?

Control During
Execution

Index

Is physical progressing being used, and


to what level of detail?
What is the frequency and level of detail
of project status reporting?
Is an in-house project control person
assigned during execution?

The PCI, measured on a single scale,


strongly correlates with project outcome metrics
The practices measured by the PCI do not constitute a complete project control
process; they are proxy measures of a strong project control process
The IPA Institute - a Division of IPA, Inc.

41

CONFIDENTIAL

IPAs PCI Scale

Good

6.0
5.5

Lead
Industry

5.0
4.5

Fair

4.0
3.5
3.0

Industry Average for Large Projects (Best Practical FEL)


Industry Average for Small Projects (Best Practical FEL)
Industry Average for Large Projects
Industry Average for Small Projects

Poor

2.5
2.0
1.5

Trail
Industry

Deficient

1.0
0.5
0.0

The IPA Institute - a Division of IPA, Inc.

We observe a positive correlation


between the PCI and IPAs FEL
Index for Projects

42

CONFIDENTIAL

Execution Schedule Effectiveness


Index

PCI Correlates With Faster Execution


Schedules
1.30

Pr < 0.0001

1.25
1.20
1.15
1.10
1.05
1.00

0.95
0.90

6 Good

4 Fair

2Poor

Deficient
0

Project Control Index

The IPA Institute - a Division of IPA, Inc.

43

CONFIDENTIAL

Project Control Practices Reduce


Execution Slip for Reimbursable Construction
35%
30%

Percentage Slip

25%
20%

Reimbursable Construction

15%
10%
5%
0%
-5%
-10%
-15%
-20%
6 Good

4 Fair

2 Poor

0
Deficient

Project Control Index


Not Significant Effect for Lump Sum
The IPA Institute - a Division of IPA, Inc.

44

CONFIDENTIAL

Percentage Contingency Used

Project Control Practices Reduce Cost Growth*


for Lump-Sum and Reimbursable Construction
25%
20%
15%

Reimbursable Construction
10%
5%
0%

Fixed-Price Construction

-5%
-10%

6 Good

4Fair

2Poor

Deficient
0

Project Control Index


* Contingency use
The IPA Institute - a Division of IPA, Inc.

45

CONFIDENTIAL

Project Control Is a Good Investment


Project Control as % of Total Project
100%
90%
80%
70%
60%
50%
40%
30%
20%

1.3%

Project control function costs


range from 0.5 to 3 percent of
total project
Cost improvement from Best
Practices can range from 6 to 20
percent
IRR also benefits from schedule
improvement

10%

0%

The IPA Institute - a Division of IPA, Inc.

46

CONFIDENTIAL

Andrew F. Griffith
Director of the IPA Institute
Email: agriffith@ipaglobal.com
Phone: +1 703-726-5375

The IPA Institute - a Division of IPA, Inc.

47

CONFIDENTIAL

Project Management Best Practices


Project Controls Best Practices

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