Job Analysis

What is job analysis?

A systematic approach to
collect information about a job
such as tasks, responsibilities
and the skills required to
perform those tasks
An important part of Human
Resources (HR) planning

How can it be used in

your organization?
Job analysis assists HR in
determining:

Necessity of the job

Equipment needed
Skills required
Supervision
Working conditions
Management/employee interaction

How can it be used in

your organization?
Recruiting
Keyword searches on resumes that
match job requirements

Selection
Appraisal
Salaries and Incentives
Training and Development

The Multifaceted Nature

of the Job Analysis
Labor Relations

Safety and
Health

Recruiting

Job Analysis

Job Description
Compensate
Performance
Appraisal

Job Specifications
Career
Development

Selection

Strategic
HR
Planning
Employee
Training
Employee
Development

How can it be used in

your organization?
Job analysis can also:
Help the company remain profitable
and competitive
Help the company keep up with
technology
Prevent employees from being
overworked
Help the company stay
in compliance with
government regulations

Nuts and bolts

What is analyzed?
Work activities
Working conditions
Supervisors
Location
Schedule

Machines and equipment

Nuts and bolts

What is analyzed? (cntd.)
Job performance
Operations
Standards
Time

Experience, training, and skills

Supervision and promotion
patterns
Products/services completed

Nuts and Bolts

Who is involved in the job
analysis?

Management
Supervisors
Job analysts
Job incumbent
Unions
Consultants

Methods of Job Analysis

Observation
Interview
Individual
Group

Questionnaires
Diary
Technical Conference
Critical Incident Technique

Methods of Job Analysis

Observation Method
Analyst observes incumbent
Directly
Videotape

Useful when job is fairly routine

Workers may not perform to
expectations

Methods of Job Analysis

Interview Method
Individual
Several workers are interviewed
individually
The answers are consolidated into a
single job analysis

Group
Employees are interviewed
simultaneously
Group conflict may cause this method
to be ineffective

Methods of Job Analysis

Questionnaires
Employees answer questions about
the jobs tasks and responsibilities
Each question is answered using a
scale that rates the importance of
each task

Methods of Job Analysis

Technical Conference Method
Uses experts to gather information
about job characteristics

Methods of Job Analysis

Critical Incident Technique (CIT)
Takes past incidents of good and
bad behavior
Organizes incidents into categories
that match the job they are related
to

Involves 4 steps

Methods of Job Analysis

CIT steps
Brainstorm and create lists of
dimensions of job behaviors
List examples of effective and
ineffective behavior for each
dimension
Form a group consensus on
whether each incident is
appropriately categorized
Rate each incident according to its
value to the company

How It Works
Conducting the job analysis
Know the purpose
Gather Information about jobs to
be analyzed
Books
Charts
Trade union literature
Government agency literature

Use employee input

How It Works
Conducting the job analysis
(ctnd.)
Choose an efficient method of
collecting information
Gather information from
employee/supervisor about the job
Draft a job description
Obtain supervisor approval