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Performance Management
Sr. No.

Word

Meaning

Appraisal Program

An appraisal is the specific procedures, methos, &


requriemnets for planning, monitoring & rating performance.

Assessment Centers

An assessment centre is aimed at selecting individuals based


on set criterias whereas a development center is used for
assessing employees's potential or preparation to be
promoted or to fill a new position.

Balanced Scorecard

A set of measures that gives top managers a fast but


comprehensive view of business.

Base Pay

T is fixed rate of pay that represent the rate for the job, into
which pay related to service; performance or competence
may be consolidated.

Behaviorally Anchored
Rating Scale

A behaviorally anchored rting scale mingles the benefits of


critical incidents & graphic rating scales y anchoring a scale
with specific behavioral examples of good or poor
performance.

Broad Banding

Broad banding means combining salary grades & ranges into


just few wide level or brands each of which contains a
relatively wide range of jobs & salary levels.

Central tendency

Some performance appraisers stick to the average while


appraising the employees. That is, the appraisers do not want
to rate their appraisees too high or too low.

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Competence

Competence refers to what people need to be able to do


perform a job well.

Competency

Competency is the capacity of an indi that leads to the


behavior, which meets job demands within the parameters of
the organizational enviorm\nment & in turn brings about
desired results.

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Competency Mapping

Involves the detemination of the extent to which the various


competencies related to a job are possessed by the person.

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Contingent Pay

Pay for indi that is cotingent on service, perfrmance,


competence, skills or contribution. This pay is influenced by
the level of performance of indi, teamsw,or the org and/or
indi's levels of competence/skills.

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Critical Incident
Methods

This method endeavors to measure employee's performance


in terms of certain events or incidents that occurs in the
course of employement.

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Employee Stock
Ownership Plan

An ESOP is defined contribution benefits plan that allows


employess to become owners of stock in the company they
work for.

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Expectancy Theory

The approach that can best help us understand how people


develop & act on their mental maps is called expectancy
theory.

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Extrinsic Motivators

What is done to, or for, employees in order to motivete them.

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Management by
objective (MBO)

MBO needs the managers to set a specific measurable goal


for each employees & then periodically discuss his progress
towards these goals.

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Numberless Apprisals

The argument against this is that without the numbers, it is


difficult for anyone at the top to decide whom to reward for
good performance. When the final choice comes'numbers' or
'ratings' seem to matter a lot, yet these very ratings are
perceived as anti-HRD.

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Performance Appraisal

P A is a process of assessing, summarizing & developing thw


work of an employee on both quantitative & qualitative terms.

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Performance gap

This gap is the deficit that occurs when performance does not
meet the acceptable standard set by the org.

Potential Appraisal

Is a future oriented appraisal by which the potential of an


employee to occupy higher positions & assume higher
responsibilities is evaluated. The potential appraisal can help
the staff to know their strengths and weaknesses & can
motivate them to further deveop their skills.

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