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Corporate Finance

PROJECT ON

INTRODUCTORY STAGE
Submitted to:
Sir
Farman Afzal
Submitted by:
Raja M. Kamran
M. Wasif Farooq
Ejaz (04)
(20)
Date of
21-02-2016
Submission
MBA Finance Batch 2015

First we are very much thankful to ALLAH ALMIGHTY, Who strengthened


us to prepare this project successfully. Whatever we have achieved in our
life is by HIS Grace.

We are also thankful to HOLLY PROPHET MUHAMMAD (PBUH), who is


the best source of guidance and inspiration of all mankind.
We would also like to present a lot of thanks to our honorable instructor
Sir Farman Afzal who directed us in every up and down during our project
and proved to be a great help in completing our project report.

This is

To

Holly Prophet Muhammad [PBUH]


The Greatest Social Reformer
To
My Beloved Parents Who Taught Us
The first word to speak
The first alphabet to write
&
First step to take
&

Our Respectable Teachers


Who are always remain in our heart
& nearest, dearest deepest to us

Table of Contents
1. Overview of UBL;

a) UBL Message
b) History
c) Vision
d) Mission
e) Board of Directors
f) Code of Conduct
g) Addresses and other Information

2. Organizational Structure:
3. UBL Products (Banking)
(1) Consumer Loans
(a)
(b)
(c)

UBL Home Loan Facility


UBL Drive ( Auto Loan)
UBL Silah Milah

(2) Card Products


(a)
(b)
(c)

UBL Wiz
UBL MEGA Wallet
UBL Credit Card

(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
(l)

UBL Business Partner


Business Partner Plus
UBL Rupee Transitional Account
UBL Uniflex
UBL Unisaver
UBL Profit Certificate of Deposit (COD)
UBL UniZar Foreign Currency
UBL FCY UniFlex
UBL Regular Deposit Receipts
UBL Special Notice Deposit Receipts
UBL Basic Banking Account
UBL First Minor Saving Account

(3) Deposit Products

(4) Priority Banking


(5) Retail Asset Products
(a)

Agricultural Loans

(b)

Small Loans

(6) Corporate Banking


(a)
(b)
(c)
(d)

(e)

Services
Funded
Non-Funded
Relationship Banking
Customer Services
Product Range
Corporate Finance
Finance / Credit Extension
Trade
Investment / Cash Management
Deal Credentials

(7) Investment Banking


(a)
(b)

Debit & Capital Markets


Project & Structured Finance
Equity & Advisory

(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)

Foreign Exchange Desk


Money Market Desk
Derivative Desk
Liquidity Desk
Capital market Desk
Corporate & Institutional Desk
Foreign Exchange Sales
Fixed Income Sale

(c)
(8) Treasury & Capital Market

(9) Omni Branchless Banking


(10) UBL Net-Banking
(11) UBOnline
(12) UBL Ameen (Islamic Banking)
(13) UBL Go Green products
(14) International Bank Account

4. NRP Services
(1)

UBL Click N Bank

(2)

UBL Click N Remit

(3)

UBL Tezraftaar

(4)

UBL Tezraftaar Account Services

(5)

UBL Tezraftaar Pardes Card

(6)

NRP Direct

(7)

Global Remittance Partners

United Bank Limited

At UNITED BANK LIMITED, UBL value their people as their greatest


asset. This philosophy is on the basis of their focus, Commitment and
Long-term Investment in the people that form this great institution
UBL believes in hiring bright, talented, highly motivated and driven
individuals across their business and geographies. Their selection
process, by necessity, is challenging and one that ensures that their
standards for excellence are maintained. The diversity and performance
of their business provide a wide spectrum of exciting career
opportunities for right individuals. Their leading market position and
their ambitious vision for the future ensures their long-term commitment
to provide the highest quality training and work-place practices for all
their employees.
Their vibrant and competitive culture will bring out the best in you; their
performance driven reward mechanism will derive the employees to
perform beyond their estimation.
We look for the bright future and the best among you have a unique
opportunity to be a part of it

Introduction
United Bank Limited
About UBL:
United Bank Limited is one of the largest commercial banks in Pakistan having more
than 1,320 online branches inside the country. Its 17 branches outside the country are
in the United States of America, UAE, Bahrain, Qatar and Republic of Yemen. Its ha
also representative offices in Tehran, Iran, Beijing, China, and Almaty, Kazakhstan. It
owns subsidiaries in the UK (United National Bank Limited), and in Zurich,
Switzerland.

History of UBL:

United Bank Limited was incorporated in Pakistan on 7 th November 1959. Agha


Hassan Abedi was the founder of the bank. By June 1960, soon after the
incorporation the Bank had branches in:
Karachi
Lahore
Faisalabad (Layallpur)
Dacca
Chittagong and Narayanganj.
In 1960 UBL became the first bank in Pakistan to have an overseas branch (William
Street in London) United Kingdom.
Saving Schemes:
The first saving scheme for school going children was launched as early as 1960 or the
formation of Pakistans first Staff College of employees in 1964.In 1967 UBL had hit
dawn on information in terms of technology, by introducing computer banking to
Pakistan.

Supervised Credit:
UBL also launched supervised credit and small loan schemes for small to medium
size firms as well as agriculture and had made for itself a strong international presence
for it had branches in 4 Continents.
Nationalization:
In 1971 the Government of Pakistan nationalized the bank. In 2002, the Government
of Pakistan sold it in an auction to a consortium of Abu Dhabi Group and Best-way.
Merger:
In 2002, the bank merged its operation in the United Kingdom with those belonging to
National Bank of Pakistan to form United National Bank Limited. United Bank owns
55% of the joint-venture and National Bank of Pakistan owing the reminder.

Vision:
To be a world class bank dedicated to
Excellence, and to surpass the highest
Expectations of our customers and all other stakeholders

Mission:

Our mission is to serve customers social, commercial, corporate needs


and ensure their full satisfaction through product innovation, personalized
banking and top services

Board of Directors
Sir Mohammad Anwar Pervez.
Chairperson:
Sir Mohammad Anwar Pervez is the chairman of the board of Directors of
United Bank Limited since December 2013. He is also the chairman of Bestway Group UK and its subsidiaries.
Sir Anwar began his career in food business in 1963 when he opened a mini
supermarket in London. He ventured into the wholesale business in 1976 and
has been responsible for growing Best-way Group into the seventh largest
family business in the UK.

Mr. Zameer Mohammad Choudery


Director
Mr. Zameer Mohammad Choudery has been a Member of the Board of
Directors of United Bank Limited since October 19, 2002. He is Chairman of
the Board Audit Committee. He is also a Director of UBL Insurers Limited.
He is Chief Executive of Best-way Group which is the 7th largest family
business in UK. Mr. Zameer is a Chartered Accountant by profession

Mr. Haider Zameer Choudery


Director
Haider Zameer Choudery becomes the director of United Bank Limited in
March 2014. He has the distinction of being the youngest director of any listed
bank in Pakistan. Haider is a Charted Accountant by profession.
Between October 2009 and October 2012 Haider undertook his Accountancy
training at KMPG, UK LLP.

Mr. Rizwan Pervez


Director
Mr. Rizwan Graduated from the University of Pittsburgh, USA in 1990 with a
BSc in business management.
He then trained with a leading UK firm Charted Accountants and qualified in
August 1995. Rizwan is a member of Institute of Charted Accountants in
England & Wales.
He joined Bestway as a financial accountant in 1995 and was elected to the

Board of Directors in January 2000 as a Group Business Development Director.

Mr. Amin Uddin


Director

Mr. Amin Uddin was appointed Member, Board of Directors of


United Bank Limited with effect from March 5, 2009. He is
member of Board Audit Committee of UBL.

He has over 40 years of banking experience in Pakistan, Middle


East, Europe, Africa and Canada.

Mr. Arshad Ahmad Mir


Director

Mr. Arshad Ahmad Mir, appointed as member of Board of


Directors with effect from 26 October 2009, has over four
decades of extensive corporate experience in financial services,
oil industry, management consultancy, manufacturing and
wholesale distribution businesses.

Arshad Mir is a member of Institute of Chartered Accountants and Institute of


Bankers UK.

Zaheer Sajjad
Director

Mr. Zaheer Sajjad was appointed as a Director of the United


Bank Limited in MARCH 2014. He is also a member of the
Human Resource Compensation Committee of the UBL.

Mr. Khalid Ahmed Sherwani


Director

Wajahat Husain
President & CEO
Mr Wajahat Husain, the newly appointed President and CEO of
UBL.

He is a director in the Banks International Subsidiaries and


Associate Company; UBL (Switzerland) AG, United Bank UK,
UBL Bank (Tanzania) Ltd and a member of the Committee of
Shareholders Representative Oman United Exchange Company
LLC.

Organizational Structure
Chairperson
Deputy Chairperson
Board of Directors
Executive Committee
Managing Director
SEVP
Executive VP
Vice President
Officer Grade- I
Non-Clerical
Staff

Clerical Staff

Officer
Grade- II

Officer
Grade- III

Company Information
Registered Office:

Head Office:

State Life Building No.1,


Building,

13th Floor, UBL

I.I. Chundrigar Road,


Area
Karachi 74000, Pakistan.

Jinnah Avenue, Blue


Islamabad.

Company Registration #
#
0001026

National Tax
0801164-8

Contacts:
UAN :
Contact Center:

111-825-111
111-825-888

Website:

www.ubldirect.com

Email :

customer.services@ubl.com.pk

UBL Products

Consumer Loans:
An amount of money lent to an individual for personal, family and
household purposes. Consumer loans are monitored by Govt.
regulatory agencies for their compliance with consumers protection
regulations.

(a) Home Loan Facility.


UBL address empowers you to become the proud owner of a home by offering a
variety of products and pricing options that are flexible yet affordable. All
products are amortized and range over a tenor of 3 to 20 years. This facility is
provided for:
Buying a home
Building a home
Construction
Floating Rate
Eligibility Criteria:
Pakistani Resident
Minimum monthly salary Rs.50,000
23 to 65 Years of age
Pakistani resident
Businessman/ professional or salaried individual
Minimum loan size Rs.500,000

(b) UBL Drive (Auto Loan)


UBL Drive is a unique auto financing product offering features, options and
flexibility unmatched by any other bank. Fixed and floating rates are offered to
the customers. Floating rate is linked with KIBOR.
New Car Financing:
UBL Drive allows you to drive your own car by making a down payment of
20% and to top that with low monthly installments.
Pricing plan:

Tenure
Rate

1 to 2 years
20% - 21%

3 to 4 years
20.5% - 21.5%

5 years
21% - 22%

Used Car Financing:


With UBL used car financing you can buy your favorite used car (up to 5 years
old) at affordable rates.
Pricing Plan:
Tenure
Rate

1 to 2 years
21% - 22%

3 to 4 years
21.5% - 22.5%

5 years
22% - 23%

(C) SILAH MILAH


Customers, who maintained good credit history with any Pakistani bank
on consumer products can qualify, based on a certain threshold of credit bureau
scores. These customers are being offered rate breaks and rewards upon
qualifying for UBL consumer products.
Rate Breaks
Product
UBL credit card
UBL
credit
cardBTF(balance
transfer
facility
UBL Drive for existing
deposit
relationshipStandard Plan
UBL Drive for existing
deposit
relationshipUsed Car Financing
UBL Drive for new to
bank
customers

Standard plan
UBL Drive for new to
bank customers Used
Car Financing plan

Existing rate
39%
24%

Revised
Silah Discounts
(for
Milah rate
first year only)
36%
3%
21%
3%

1 year KIBOR + 1 year KIBOR + 0.5%


4.5%
4%
1 year KIBOR + 1 years KIBOR 0.50%
5.50%
+ 5%
1 year KIBOR + 1 year KIBOR + 0.50%
5.50%
5%
1 year KIBOR + 1 year KIBOR + 0.60%
6.50%
6%

2. Card Products

(a) UBL Wiz


UBL wiz is Pakistans first VSIA Debit Card that provides security,
convenience and benefits of an ATM and Debit Card internationally and locally.
Features and Benefits
Available to all CNIC holders
24x7 Contact Centre
UBL wiz- Your ATM Card
Online Shopping
Other Facilities
Mini statement payments
UBL e-statement facility
Balance enquiry

(b) UBL Mega Wallet


A revitalized and colorful design beckons you to a mega experience of power
and reward. Every time you use your card to withdraw cash or conduct a
transaction you will be rewarded with points that can be redeemed for exciting
gifts.
Features and Benefits
Available to all UBL account holders
Nine supplementary cards
24x7 Contact Center
UBL Mega Wallet your ATM
UBL Mega Wallet your Debit Card
Fund Transfer
Mega usage Mega reward

(c) UBL Credit Cards


We offer you a range of exciting and innovative cards that is not
only powered by the security of chip but also enable you to personalize it any
way you want. It includes following card:
UBL Credit Card
UBL Galleria
UBL PSO Auto Credit Card
UBL Platinum

UBL Credit Card


It is Pakistans first chip credit card that guarantees you both enjoyment and
high value. It assures you global acceptability in more than 22 million
establishments worldwide in 130 countries and in more than 25,000 outlets in
Pakistan.
Chip based credit card have globally proven to be the most secure way of
conducting credit card transactions. This unique high tech Chip guarantees your
financial security while conducting transactions on credit cards, both within
Pakistan and around the world.

UBL Galleria
Being different was never so easy. Now UBL Credit Card gives you the
flexibility to make a statement by letting you design your credit card in almost
any manner you want. Galleria, by UBL Cards is Pakistans first picture credit
card that gives you freedom of choice and expression as you can customize it
with you favorite image and make your credit card as unique as you.

UBL PSO Auto Card


With the introduction of UBL PSO Auto Credit Card, there is no limit to what
your credit can do.
Amongst its many exciting and unique features, your UBL PSO Credit Card
provides access to more than 22 million establishments worldwide including
more than 22,000 retail outlets including selected PSO stations within Pakistan,
and above 78,000 ATMs for cash withdrawal worldwide.

Rewards:

5% cash back is applicable if the PSO UBL Auto Credit is swiped at PSO
Service Stations only. (5% cash back will be subject to a maximum of
Rs.1250/- per customer per month.)
1% cash back is applicable if the PSO UBL Auto Credit Card is swiped at
other fuel stations. (1% cash back will be subject to a maximum of Rs.
1,000/- per customer per month)

UBL Platinum

UBL Platinum card is designed to compliment your lifestyle with credit limits
befitting your stature, accompanied by the highest levels of service, unmatched
rewards and myriad benefits, a symbol of your past success, your achievements
and future ambitions.

Airmiles Reward Points:


While redeeming your Airmiles Reward points for travelling and lodging
services, you have the following options.
Redeem the entire Airmiles reward points earned
to purchase air tickets.
Use your accumulated Airmiles reward points for

part of the purchase and pay the balance amount


through your UBL Platinum Credit Card.

(3) UBL Deposit Products


Our deposit product offers an eclectic mix for all type of financial
requirements. Whether you are an individual interested in opening a saving
account, or a businessman wanting to maintain a foreign account, or a small
business with a requirement of a business account to your daily transactions,
our deposit products offer you the range you require.

(a) UBL Business Partner


Unlimited Real Time Online Banking:
Access your account from over 1300 online branches in
over more than 400 cities all across Pakistan for
unlimited online transactions.

Instant Cash Deposits & Withdrawals


Country Wide Instant Funds Transfer
Issuance of Pay Order, Demand Draft & Telegraphic Transfer
Speedy clearing and collection of any non UBL cheque in any Online
UBL branch
Statement of Account Issuance / Balance Inquiry / Stop Payment of
Cheques
Convenience of 9:00 am - 5:30 pm Non-Stop Full Service
Banking:
Convenience of 9:00 a.m. to 5:30 p.m Non Stop Banking
from Monday to Thursday, 9 a.m. to 1:00 p.m. & 2:30
p.m. to 6 p.m. on Friday and 9 a.m. to 1:30 p.m. on
Saturday (selected branches only)
Rupee Deposits & Withdrawals (both cheque & cash)
Issuance of Pay Order, Demand Draft & Telegraphic Transfer
Locker Access
Utility Bills Payment
Consumer Loans / Credit Card Payment
Statement of Account Issuance & Balance Inquiry
Issuance of Rupee Traveler's Cheques

(b) UBL Business Partner Plus


The UBL Business Partner Plus is a unique product with multiple benefits. It is
a specialized current account, which aims at providing the necessary tool for
individuals, traders, businessmen and commercial customers.
On maintaining a monthly average balance of Rs. 25,000 or more, avail a host
of free services including:
Unlimited number of cash withdrawal & deposit transactions through
any UBL branch
Unlimited number of online funds transfers transaction country wide

Mega Wallet ATM Debit Card Issuance


Unlimited number of Cashier's Cheque
Issuance of cheque book
Cancellation of Cashier's Cheque
UBL Go-Green SMS Alert
Note: Minimum balance charges of Rs. 50/- will be charged monthly
if monthly average balance falls below Rs.25,000

(c) UBL Rupee Transactional Account


If you choose to keep a deposit in a secured savings account which also
gives an attractive rate of return, then UBL's PLS Savings Account will serve
all your financial needs. By keeping your deposits in UBL's PLS Savings
Account you can also avail the following services:
Special features:
No limitation on withdrawals
Share of profit is credited on half-yearly basis
Profit is calculated on monthly average balance

(d) UBL UniFlex


UBL has introduced a checking account ideal for rate conscious individuals,
traders, organizations, monthly savers and customers who want transactional
flexibility. You can now afford an amazing rate of return, plus value added
benefits only available from the UBL UniFlex PLS Savings Account.
Remarkable rate of return
Convenience of a cheque book
Power of Wallet VISA ATM / Debit Card
Online Banking Facility
UniFlex Rates & Tenors:
Four rate tiers are offered to UniFlex customers:

Average balance of the


month(Rs.)

Projected Rates January 2015

0 - 10,000

6.5 %

10,001 100,000

6.5 %

100,001 500,000

6.5 %

500,001 1,000,000

6.5 %

1,000,001 10,000,000

6.75 %

Above Rs.10,000,0000

7.00 %

(e) UBL Unisaver


UBL UniSaver Account is an innovative way of serving your banking needs. Be
it trade, business or personal finance, the UBL Unisaver, allows you maximum
flexibility, yet gives you optimum returns.
Special Features:
Profit payment is on six monthly basis
Backed by the bank awarded AAA Credit Rating
Innovative and flexible checking account
Profit is calculated on monthly average balance

(f) UBL Profit Certificate of Deposit: (COD)


Now you can earn a higher income on your surplus cash by investing it in
Certificate of Deposit which helps you earn extra income with your hard earned

money, while providing absolute trust and security.


Two types of payment options
High and stable rate of return
Security
Wide choice in tenor of deposit 3month to 10 Years
Easy availability
Easy available financing

(g) UBL
Account:

UniZar

Foreign

Currency

Savings

UBL UniZar Foreign Currency Savings Account is ideal for those customers
and individuals who wish to maintain a secure foreign currency transactional
account which also provides a return. It is available in 5 leading currencies: US
Dollar, British Pound, Euro, Saudi Riyal and UAE Dirham.
Special Features:
Profit calculation is on the basis of minimum monthly balance
touched during a calendar month
Profit payout bi-annually
No cash handling charges (US Dollar, Euro, Pound Sterling, UAE
Dirham & SAR)
No restriction on minimum number of transactions.
Zakat is exempted
Minimum Deposit Required:
USD: 500
EURO: 400
AED: 2,000
GBP: 300

SAR: 2,000

(h) UBL UniZar Foreign Currency Current


Account
UBL UniZar Foreign Currency Current Account is ideal for those customers and
individuals who wish to maintain a secure foreign currency transactional
account. It is available in 5 leading currencies: US Dollar, British Pound, Euro,
Saudi Riyal and UAE Dirham.
Special Features:
No cash handling charges (US Dollar, Euro, Pound Sterling, UAE
Dirham & SAR).
No restriction on minimum number of transactions.
Zakat is exempted.

Free Accidental Death and Disability Insurance Coverage up to Rs.


2.5 million.

Minimum Deposit Required:


:

USD: 500
EURO: 400
AED: 2,000
GBP: 300
SAR: 2,000

(j) UBL FCY UniFlex


UBL has introduced a checking account ideal for rate conscious individuals,
traders, organizations, monthly savers and customers who want transactional
flexibility. You can now afford an amazing rate of return, plus value added
benefits only available from the UBL FCY UniFlex, the Best Foreign Currency
Savings Account.
Special Features:
Amazing tier-based profit rates
Ease of cross-currency conversions

Monthly profit payment on average balance.


Available in US Dollar, Pound Sterling, Euro and UAE
Dirham.

(k) UBL Regular Term Deposit Receipt


If you wish to make a secured long term investment, UBLs
Term Deposit Receipt is the smart choice, just make an
investment and see your deposit grow over time. By investing
in UBL Term Deposit Receipts:
Special Features:
You get an attractive rate of return
Your profit is paid monthly on a floating rate based on money
market conditions
You can avail the Rollover or Renewed option at any time before
encashment
You can get your TDR en-cashed at any time before maturity
period

(l) UBL Special Notice Deposit Receipts


If you wish to park funds for a short term period then UBL offers
Special Notice Deposit Receipts (SNDR). Special Notice Deposit
Receipts are daily profit products with fixed notice period (7
Days and 30 days) and periodical profit payouts, governed
under the rules of the profit and loss sharing (PLS) system.

Special Features:
Attractive rates of return
Secure investment
Profit will be given upon encashment
Availability of options to invest funds for 7 days and
30 days

(m) UBL Basic Banking Account

To accommodate the banking needs of low income groups,


United Bank Limited is pleased to launch the UBL Basic Banking
Account Scheme (UBL BBA) from February 25, 2006 across its
branch network all over Pakistan.

This is primarily aimed toward helping the low income group to


benefit from the banking services without having the pressure
to maintain specific balance amount with the banks.

Features:
The minimum initial deposit at the time of account
opening is to be Rs. 1,000/ Basic Banking Account will be a current account
All Business Partner waivers allowed if minimum
balance requirement condition as per SOC is met by
the account holder
All other banking services provided will be charged as
per the prevailing SOC
The statement of account will be issued once a year
for UBL BBA customers in June. Issuance of duplicate
statement will entail a charge of Rs. 50/- as per SOC
Like the regular Current accounts, UBL BBA will also
be Zakat Exempt accounts

(n) UBL First Minor Saving Account


UBL First is a savings account opened on behalf of a child in the name of the
father or mother or a court-appointed guardian and the minor.
UBL First is designed especially for children and aims at becoming every
child's first bank account, helping inculcate a savings habit. It is tailored to meet
a child's future financial needs in a planned and convenient manner.
Special Features:

Every account holder is entitled to a welcome pack


Two VISA ATM Debit Cards are provided
Account opening, birthday and account anniversary
surprises
Free E-statements
The account holder is entitled to value added
services that include Internet Banking facilities
No minimum balance penalty levied on the account
Rules and Regulations:
UBL First Account can be opened for any child aged
between one day and 18 years
UBL First Account can be opened with a minimum
amount of PKR 100/-. There is no limit on the
maximum amount of investment
The cheque book (for the principal account) and the
Pocket-Money Card will be issued jointly in the name
of the minor and the father/mother/ guardian
The facility of online use of Debit Cards will be
available once registration procedures have been
duly completed
Profit is calculated on monthly average balance
Detailed Terms & Conditions can be viewed in the
account opening form

(4) Priority Banking


Signature, UBL's Priority Banking service is uniquely designed to meet the
highest expectations of our high potential, high net-worth clients; wherever you
may be. Launched as an independent brand, Signature offers focused and
personalized Wealth Management Services for selected, high net-worth
individuals in a completely secure and congenial atmosphere. Being preferred
customers, our clients will be given exclusive benefits, free services and a range
of value added facilities.

(5) Retail Asset Products


(a) Agricultural Loans

With over 20% of Pakistans GDP accounted for by agriculture, UBL realizes its
significance to the countrys economy. That is why the bank offers a vast and
diverse mix of agricultural based finance products.
Whether it is production related financing for major and minor crops across the
country or developmental requirements for land; purchase of equipment or
machinery or livestock financing UBL has an agricultural product tailor-made
to any requirements.
(b) Small Loans
Under the Small Business Scheme, UBL is providing loans on easy terms to
those who wish to set up their own small-scale business. This scheme is aimed
at spreading prosperity in the country by reducing unemployment.
As more and more people start their own industrial units, the country will move
steadily towards economic self-reliance.

(6) Corporate Banking


The Corporate Banking Group (CBG) department of UBL defines corporate
banking in Pakistan. Amongst the local banks UBL CBG is the pioneer in
providing innovative solutions to its diversified and satisfied customer base.
The Corporate Banking Group focuses on attracting and servicing large
portfolio customers. Our forte is providing exemplary customer service using
the "Single Window" concept and product superiority.

(a) Services:
Funded
TFC Investment
Bridge Financing
Commercial Papers
Syndicated Financing
Financing Against Liquid Securities
Securitization
Lease Financing
Short Term, Treasury Lines
Working Capital Financing

Non Funded
Letter of Credits
Letter of Guarantees
Standby LCs
Export Finance Facilities
Pre & Post Shipment Financing
Cash Management Services

(b) Relationship Banking


This forms the pillar of our strategy as it is the primary tool towards providing
you full satisfaction. Relationship Banking involves:
Assessing and understanding customer needs
Providing you advice on your business needs
Helping you find viable financial solutions for your
business problems
Acting as the primary contact for you

(c) Customer Services


We believe in customer retention through quality service that would encourage
you to continue to bank with us your loyalty.
Our UNISERVICE concept strives to attain excellence in customer service. We
aim to provide total customer satisfaction through UNISERVICE, which will
soon be available at our full-service branches covering:
Trade finance
Letters of Guarantee
Letters of Credit
Funds Transfer
Remittances
Bill Discounting
Export Financing
Credit Extension

(d) Product Range

I.

Corporate Finance

Loan Syndication

Structured Finance

Term Finance Certificates

II.

Finance/Credit Extension

Local Currency Facilities

Overdrafts

Demand Finance

Working Capital Finance

Import Financing

Receivable Discounting

Pre and Post Export Financing

LMM Funding

III.

Trade

Documentary Letters of Credit

Standby Letters of Credit &


Guarantee

Documentary Collection

Funds Transfer

IV.

Investment/Cash Management

Current & PLS Accounts

Foreign Currency

Cash Collection

Utility Bill Collection

Capital Market Hybrid Products

FX Spot, Forwards and Hedging

Rice/Cotton Financing for Ginners

(7) Investment Banking

Established in 2002, UBL Investment Banking Group is one of the largest and
most experienced investment banking groups in Pakistan. We are the only
Pakistani commercial bank with an investment-banking desk in the GCC region.
A dedicated specialist team of 19 investment bankers, with diversified
academics and experience in Pakistan and UAE, has the expertise to cater to the
needs of both domestic and regional clientele.
With an award winning team, UBL Investment Banking Group possesses
diversified industry experience, exposure to a wide array of landmark
transactions and knowledge of broad range of products resulting in top-notch
deal execution to provide quality investment banking services to its clientele.
Our well established deal execution and distribution experience is evidenced by
successful closure of over 161 debt and equity transactions amounting to USD
14,559 million during 2003 2010.

(a) Debt and Capital Market


Our Debt Capital Markets & Syndications (DCMS) team of five specialists
has closed over 53 transactions amounting to USD 6,543 million during the last
five years.

(b) Project and Structured Financing


Our Project & Structured Finance team deals with project
advisory and arrangement services for green-field and brownfield projects, together with expansion initiatives of highly
leveraged entities that seek non-recourse/limited-recourse
financing options.

(c) Equity and Advisory


Leveraging our reach as one of the leading banks in Pakistan, the Equity &
Advisory team delivers Equity Advisory and Arrangement solutions for a
geographically diverse client base. Keeping the clients financing requirements
as the center-point, we provide clients with solutions resulting in an optimum
capital structure and attendant management of expectations of disparate
stakeholders.

(8) Treasury and Capital Market


At UBL Treasury & Capital Markets (TCM), we nurture a culture of Delightingthe-Customer with a complete focus on customer needs for their financial
solutions. Recently TCM teams customer-centric approach got a well-deserved

recognition when UBL was voted best in the following categories in an AsiaPacific survey of corporates and institutions by Asiamoney:
Best domestic provider of FX Services
Best for innovative FX products and structured ideas
Today the UBL TCM is a frontrunner in providing:
The narrowest bid/ask spreads and the fastest quotes
Best for innovative FX products and structured ideas
Innovative structured products

(a) Foreign Exchange Desk


UBL Foreign Exchange Trading Desk, being an aggressive market maker in the
Interbank FX Market, has the capability to provide hedging for high volume
transactions to corporate customers in USD/PKR as well as G-7 currencies at
the most competitive pricing. The FX Desk also serves as a medium for
overseas customers to handle Remittance business for the bank.

(b) Money Market Desk


UBL is one of the foremost players in Money Market and Fixed Income
Securities. As a Primary Dealers (PD), we are actively involved in Primary
market Auctions for GoP Securities. Following are the products covered by our
Money Market Desk:
T- bills
Pakistan Investment Bonds (PIB)
Sukuk
Repo / Reverse Repo

Call/Clean Lending

(c) Derivative Desk:


UBL Derivative Desk offers the following derivative solutions:
Forward Rate Agreements (FRAs)
Cross Currency Swaps (CCS)
Interest Rates Swaps (IRS)

FX Option
Customized Structured Products

(d) Liquidity Desk


Liquidity Desks functions involve management of banks holdings, with the
ultimate goal of maintaining the cash flows at optimal levels, and mitigating
operational and financial risk.

(e) Capital Market Desk


The UBL Capital Markets desk trades in stocks listed on the Karachi Stock
Exchange. It is also involved in more sophisticated transactions such as future
buy/sell contracts, future short sell and leverage products.

(f) Corporate and Institutional Desk


UBL was the first local bank to establish a Corporate Treasury team in the
Treasury dealing room. The bank's trade volumes and revenues have grown
significantly since the introduction of the Corporate Treasury business.

(g) Foreign Exchange Sales


Our Corporate and Institutional Solutions (CIS) Desk serves to the foreign
exchange needs of corporate, institutional & retail clients. We at CIS ensure to
offer a comprehensive foreign exchange service and competitive exchange
rates.
Rate Sheet
Market Update
Currency Converter

(h) Fixed Income Sales


The Fixed Income sales team strives to work towards providing
client specific investment solutions in risk free government
instruments to corporations, institutions, welfare trusts,
individuals etc.

(8) UBL Omni Branchless Banking

UBL Omni now brings a host of banking services to your nearest


"Dukaan". UBL Omni Dukaans are located in more than 650+ cities and towns
across Pakistan.
Account:

Customers across Pakistan can now open a basic UBL Omni bank account at
any UBL Omni Dukaan of their choice, whether close to their home or place of
work, by using their CNIC number and mobile phone number - their mobile
phone number will effectively become their bank account number irrespective
of which service provider they use. Also they can avail instant ATM card.
Accounts with higher limits can be opened from any UBL branch.
UBL Omni account holder will subsequently be able to deposit
and withdraw cash, make utility bill payments, send or receive
money, purchase mobile airtime, make postpaid mobile bill
payment, pay Zakat & Donation and much more by using
diversified array of convenient channels which includes SMS,
Mobile App, UBL Net banking or ATM. No longer will they have
to visit a bank branch to conduct their basic banking
transactions nor will they be limited by standard banking hours.

Services:
Account opening
Bill payment
Money Transfer
Mobile Top UP
Life Insurance etc.

(10) UBL Netbanking

UBL netbanking offers you a simple, convenient and secure way to manage
your bank accounts 24/7 from anywhere in the world. UBL netbanking is the
most trusted Internet Banking portal in the country primarily because of its
uniquely strong security features and an attractive list of transactions and
activities available.
With UBL netbanking, you can view all yours deposit, credit card and loan
accounts. You can pay your utility bills, mobile phone bills, buy prepaid
vouchers, invest in UBL Funds, transfer funds to any UBL account holder,
transfer funds to any 1Link member bank account in Pakistan, send money to
the doorstep of almost anyone in Pakistan through our TezRaftaar cheque
service, view cheques-in-clearing, manage your ATM card online and shop
online at our various partner stores in Pakistan, all from the comfort of your
home.
Features:
Some featured services are listed below:
My Accounts:
Manage Multiple Accounts
View /Download/Print/ Email your Account Statement
Access your Credit Card and Loan Accounts
Manage your ATM Card
View Cheques-in-Clearing

My Payments:
It includes the followings:

Bills Management:
Utility Bills
Mobile Bills

UBL Bills (Credit Card, Cash Line, Drive, Address,


Money)

Prepaid Management:

Mobile Airtime
Mobile Prepaid Vouchers

UBL WIZ Top-up


(11) UBOnline
UBOnline is a unique and modern product of UBL. The customer can access its
account through internet while sitting in his home or office. It enables a client to
check the balance of his account, transfer money and much more without a visit
to the bank branch. A secret password is issued to customer so than he can
access his account with due security.

(12) UBL Ameen (Islamic Banking)

UBL Ameen is interest free banking (Islamic Banking). Under this following
services are provided:

(a) Ameen Current Account (ACA) - Local Currency


Ameen Current Account is a checking account which aims to
provide the necessary tools to individuals, and corporate
customers to transact their entire bank related business and
personal activities. Funds received are on the basis of Qardh
and are used only in Shariah compliant business.

Features and Benefits:

Account can be opened with Rs 100/No limit on number of transactions


No minimum Balance requirement
ATM/VISA Debit Card
SMS Alerts
Free E-statement facility

Net Banking facility


Access to your funds through online network of over
1,200 UBL branches and 4,500 ATMs across Pakistan
24/7 Call Center facility
Nonstop full service (within bank timing)

(b) Ameen Current Account (ACA)- Foreign Currency


Ameen Current Account - Foreign Currency is ideal for those
customers and individuals who wish to maintain a secure
foreign currency transaction account. Ameen Current Account
(FCY) is a checking account which aims at providing the
necessary tools to individuals, and corporate customers to
transact their bank related business and personal activities.
Funds are received on the basis of Qardh and are used only in
Shariah compliant business. It is available in 5 leading
currencies: US Dollar, British Pound, Euro, Japanese Yen and
UAE Dirham.

Features and Benefits:


Minimum deposit requirement in US Dollar 500 or
equivalent in other currencies to be opened an
account.
Available in leading currencies US Dollar, British
Pound, Euro, Japanese Yen and UAE Dirham.
Access to your funds through a network of UBLs
branches dealing in Foreign Currency across Pakistan
No restriction on minimum number of transactions
24/7 Call Center facility
Nonstop full service (within bank timing)

(c) Ameen Saving Account (ASA)- Local Currency


Ameen Saving account is a checking account allowing
maximum flexibility and simultaneously provides optimal
returns, be it trade, business or personal banking needs. Ameen
Saving is a tier based saving account where the expected rate
of return increases in each progressive tier. Funds are received
on the basis of Mudaraba and are used only in Shariah
compliant business.

Features and Benefits:


Account can be opened with Rs 100/ Tiered profit structure
Profit is calculated on the basis of daily average
balance in a calendar month
Ideal for customers looking at transactional flexibility
No limit on number of transactions
No minimum balance requirement
Six-Monthly profit payment

(d) Ameen Business Account (ABA)- Local Currency


Ameen Business Account is a Mudarabah based Investment
Account which aims at providing the necessary tools to
individuals and corporate customers to transact their entire
business activities in an easy manner across Pakistan. The
product is a viable alternative for those account holders who
require value added benefits on Current Account to support
their business activities.
Features and Benefits:
Account can be opened with Rs 100/ Nominal profit calculated on daily average balance and paid half
yearly.
The following facilities will be provided free of charge if an daily
average balance of Rs 100,000/- is maintained in the account
Online transactions country wide
Ameen visa debit card (Gold)
Cheque book issuance
Issuance of cashiers cheque / Pay order
Receipt of over the counter cash deposit
Cancellation of cashiers cheque / Pay order
Cheque return unpaid
Clean bill for collection
SMS alerts

Duplicate cashiers cheque/ Pay order


Duplicate account statement

(e) Ameen Monthly Saving Account


Ameen Monthly Saving Account (AMSA) is a checking account
allowing maximum flexibility and simultaneously provides
optimal returns to fulfill the business or personal banking
needs. AMSA is a tier based saving account where the rate of
return increases in each progressive tier i.e. larger deposits fall
into higher tiers with greater returns. Funds are received on the
basis of Mudaraba and are used only in Shariah compliant
business.

Features and Benefits:

Account can be opened with Rs 100/-.


Tiered profit structure
Profit is calculated on the basis of monthly average
balance in a calendar month.
Monthly profit payment.
Unlimited number of transactions.
No minimum balance requirement.

Ameen Certificate of Islamic Investment- Local


Currency
(f)

Ameen Certificate of Islamic Investment is a unique investment


product with multiple benefits, which aims at providing
appropriate return to customers. It is a fixed deposit certificate
with three profit payment options:
Profit at Maturity
Minimum amount to purchase a certificate: Rs.
10,000
Available in certificates ranging from 1 month to 8
yearsS

Profit Bi-annually (July and January)


Minimum amount to purchase a certificate: Rs.
50,000
Available in certificates ranging in 1, 3, 5 & 6 years
Profit Monthly (1st working day of the month)
Minimum amount to purchase a certificate: Rs.
50,000
Available in certificates ranging in 1, 2, 3 & 5 years

(g) Ameen Daily Munafa Account (ADMA) - Local


Currency
Ameen Daily Munafa Account is a checking account allowing
maximum flexibility and simultaneously provides optimal
monthly returns on daily product basis, be it trade,
business or personal banking needs.
Features and Benefits:
Account can be opened with Rs. 100/ Tiered profit structure with the association of daily
day end balance
Ideal for customers looking at transactional flexibility
with higher rates
Profit is calculated on daily product basis
Monthly profit payment
No limit on number of transactions
No minimum balance requirement

(h) Ameen Minor Saving Account (AMiSA) - Local


Currency
Ameen Minor Saving Account is a checking account allowing
maximum flexibility and simultaneously provides optimal
monthly returns. Ameen Minor Saving Account is designed
specifically for junior/children under the age of 18 years with

exciting
packages in
accordance
the
rules
of
Mudarabah. Funds are received on the basis of Mudarabah and
are used only in Shariah compliant business.
Features and Benefits:
Account can be opened with Rs. 100/Get ready for Exciting Packages
Surprising Gifts on Islamic Festivals
Profit is calculated on the basis of daily average
balance in a calendar month
Monthly profit payment
No limit on number of transactions
No minimum balance requirement

(i)
Ameen Call Deposit Receipt (ACDR) - Local
Currency
Ameen Call Deposit Receipt is a non-negotiable and nontransferable instrument that enables customers to apply for the
tender applications. Funds received on the basis of Qardh are
used only in Shariah compliant business.

(j) Ameen Premium Account (APA) - Local Currency


Ameen Premium account is a checking account allowing
maximum flexibility and simultaneously aims to provide High
returns, be it trade, business or personal banking needs.
Features and Benefits:
Account can be opened with Rs.100
Expected high rate of return with a wide range of
tiers.
Profit is calculated on the basis of daily average
balance in a calendar month
Ideal for customers looking at transactional
flexibility with higher rates
Monthly profit payment
No limit on number of transactions
No minimum balance requirement

(k)
Ameen Premium Certificate (APC) - Local
Currency
Ameen Premium Certificate is specially designed for those
investment account holders who are willing to get high return
on their investments with multiple benefits.
Features and Benefits:

Minimum amount to purchase a Certificate: Rs.


5,000,000
Available in 1 month, 3 months, 6 months, 1year
and 1 year with monthly profit payout.
Expected high rate of return with the flexibility of a
wide range of tenures and profit payment options
Premature encashment facility available
Profit is calculated on fixed amount placed at the
time of booking
Renewal option available

Ameen Financial Institution Deposit Account


(AFIDA) (l)

Local Currency
Ameen FI Deposit Account is a checking account allowing
maximum flexibility and provides High returns to Financial
Institutions from their Shariah- Compliant avenues. Ameen FI
Deposit is a wide range tier based saving account where the
expected rate of return increases in each progressive tier i.e.
larger deposits fall into higher tiers with greater returns. Funds
are received on the basis of Mudarabah and are used only in
Shariah compliant business.
Features and Benefits:
Account can be opened with Rs 100
Expected high rate of return with a wide range of

tiers.

Profit is calculated on the basis of daily average


balance in a calendar month

Monthly profit payment


No limit on number of transactions
No minimum balance requirement

(13) UBL Go Green Products

The earth is our home and to protect its natural resources is our responsibility.
UBL Go-Green is a small step in this regard. An initiative by the bank to give
back to the environment what generations after generations have taken for
granted.
A chance to breathe easy, to go back to nature: one of its most
vital elements the trees. Go-Green makes the environment
around you paper-free. Use your mobile phones and computers
for storing and getting information.

The UBL Go-Green initiative offers you below mention services:

(a) The UBL Go-Green Internet Merchant Acquiring:


Secure payment mechanism
3D Secure authenticated transactions (Verified by
Visa / MasterCard Secure Code)
PCIDSS Certified Payment Gateway
(b) The UBL Go-Green E-Statement:
Receive your account statement electronically on
your registered email address

Secure online transmission at a frequency of your


choice (daily, weekly, monthly, quarterly, semiannually)
(c) The UBL Go-Green SMS Alerts:
Get your bank transaction details the moment it
happens on your specified mobile number
Real time information available at hand without
visiting your branch

(14) International Bank Account


The IBAN account identification facility is a globally accepted standard for
bank accounts, with the aim to facilitate banking transactions and reduce the
time taken especially for foreign and local funds transfer transactions.
IBAN implementation will not only provide your account greater security when
you transfer funds locally or internationally, but will also assist banks towards
ensuring error free transactions.

(4) NRP Services


UBL has taken progressive steps and has introduced innovative products and
services to provide you a variety of banking and financing services.

1) UBL Click n Bank (for NRPs living in the USA)


UBL Click n Bank offers you a simple and convenient way to
open and operate a bank account in Pakistan while sitting in the
US. Your physical presence at the branch is not required and
the account is opened in the branch of your choice anywhere in
Pakistan.

Features:
Complete online registration.
Pak Rupee Account Operable Countrywide
Free ATM Debit Card

Cheque Book

Streamline Remittances
You can send money to your UBL Click n Bank account through
UBL Click n Remit as well as any of the other remittance service
available.

You can remit funds from your UBL Click n Bank account to any
Other UBL or Pakistan bank through our Netbanking Service
(Hyper Link). Using Netbanking you can also:
Send money to your
beneficiary
having
account in any of the 1link member bank in
Pakistan.
Monitor and manage your account with 24/7 access.
Obtain real time account balance, statements and
alerts.
Send money to anyone in Pakistan using the PC-toPerson facility, either through the Account-to Account
transfer or get a TezRaaftar check delivered to the
payee's doorstep within 48 hours.
Pay your mobile & utility bills online in Pakistan.
Schedule recurring payments on weekly/monthly basis
in Pakistan.

2) UBL Click N Remit


When you remit through UBL Click N Remit, you always have a
greater sense of satisfaction that you are dealing with United
Bank Limited - the most trusted name in banking. Coupled with
extensive reach and unsurpassed reliability of United Bank's
network, you enjoy excellent personalized customer service
from our New York branch
Features:
Simple, Reliable and Secure
Speedy and Inexpensive
Completely Online - Available 24 x 7

3) UBL Tezraftar:
UBL remittance service, TezRaftaar offers all overseas Pakistanis the fastest and
the most convenient delivery of their money to their beneficiaries in Pakistan.
Best of all, TezRaftaar is completely cost free and is available at all UBL
Overseas branch network in the Middle East, UK and US. This facility is also
available at UBL's correspondents (Banks/ Money Transfer Cost) in Australia,
Canada, Denmark, UK, USA, UAE, Saudi Arabia, Kuwait, Bahrain, Oman,
Qatar, Malaysia and Europe as per list available at Remitter Locator.

4) UBL Tezraftaar Account Services


UBL Tezraftaar Account Services would allow a Non Resident
Pakistani (NRP) in a foreign country to open an account in any
branch of UBL in Pakistan, by simply visiting any of UBL
overseas branches in UAE, Bahrain, Qatar and selected Money
Transfer Companies of Kuwait, Oman and UAE.
This will enable them to save their hard earned money on an
attractive rate of return with UBL, and also avail the exceptional
UBLs various products and services.

To facilitate NRPs residing in foreign countries with easy


Account Opening Process in Pakistan.
To channelize and legalize the inflow of foreign
remittances.
Enhance UBL current/saving accounts image with the
greatest value for the customer.
All types of UBL checking Accounts being presently
offered or to be offered in the future with entire benefits
as per product terms and conditions.
Further more investment products or TDR are also
available, if the customer wants to invest

5) UBL Tezraftaar Pardes Card


We introduce to you the UBL Tezraftaar Pardes Card in collaboration with
Pakistan Remittance Initiative (PRI), where the customers inward remittances
are deposited automatically on the remittance card as and when sent.
UBL Tezraftaar Pardes Card is a unique initiative to provide you relief in
receiving your money without having to go to the bank's branch. Apart from
being an ATM card, the UBL Tezraftaar Pardes card also provides you with the
facility of directly spending through all VISA accepting outlets across Pakistan.

6) NRP Direct:
United Bank brings to you a simple & convenient way to open,
fund & operate a bank account in Pakistan. NRP Direct is the
first & only deposit account ever to be launched for Nonresident Pakistanis. Now feel at home with your NRP Direct
account!
With UBL NRP Direct, you do not have to rush to arrange money
when your family urgently needs it. You can keep sending
money into your NRP Direct account and your family can
withdraw the amount whenever they need.

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