SMU MBA WINTER 2015 -2016

Dear Students,
SMU MBA WINTER 2015-2016 Assignments are available. For Booking
,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M
S your Email ID us in the following Format On +91 9995105420 we will
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DRIVE- winter 2015

PROGRAM- MBA (Sem 3), MBADS (Sem 3 / Sem 5), PGDHSMN (Sem 1)
SUBJECT CODE & NAME- MH0052 Hospital Organization, Operations and Planning
BOOK ID- B1213
CREDIT & MARKS-4 Credits, 60 marks

Q.1: Discuss in brief the members of hospital planning team and their role in designing the
hospital.
Listing the members of hospital planning team
Explanation of their roles in designing the hospital
ANS:
Listing the members of hospital planning team:
The hospital planning team should ideally consist of the following members:
1. Hospital Administrator

Q.2: Define medical record. Describe the policies and procedures adopted in the medical records
department.
Definition
Listing the various policies and procedures
Explanation of various policies and procedures of the MRD
ANS:
Definition:
A medical record is defined as a systematic documentation of patient personal/social data along with
history of his/her ailments, clinical findings, investigations, diagnosis, treatment given, follow-up and
final

Q.3: Discuss the essential principles for managing hospital materials.

Listing the 7 essential principles
Explanation of 7 essential principles
ANS:
Listing the 7 essential principles:
The seven underlying principles are Quantity, Price, Source, Delivery Methods, People and the most
important one is Quality.
1. Quantity
2.

Q.4: Discuss in brief the planning, design and staffing of a billing department in a hospital.
Brief outline of billing department
Explanation of planning billing department
Explanation of designing billing department
Explanation of staffing billing department

ANS:
Brief outline of billing department:
The Central billing department plays an important role, as liaison office between the management and the
patients
Q.5: Discuss the managerial skills required to be possessed by a health service manager.
Mentioning the 3 categories of managerial skills
Explanation of 3 categories of managerial skills
ANS:
Mentioning the 3 categories of managerial skills:
Managerial skills can be broadly divided into the following three categories:
A. Knowledge of Subordinate Functions- Technical and Administrative
B

Q.6: Imagine that you are appointed as a consultant for setting up an outpatient department in a
tertiary care teaching hospital. What are the planning considerations you have to keep in your
mind before executing the task?
Importance of outpatient department in a hospital
Planning considerations
ANS:
Importance of outpatient department in a hospital:
The outpatient department is the first point of contact with the hospital.
Forms an entry point into the healthcare delivery system.
Inseparable link in the hierarchical chain of healthcare facilities.

SMU MBA WINTER 2015 -2016

Dear Students,
SMU MBA WINTER 2015-2016 Assignments are available. For Booking
,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M
S your Email ID us in the following Format On +91 9995105420 we will
reach back you with in 24H