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in HR solutions:
WHITE PAPER
Excellence in HR Solutions:
Combining the Best of Cloud
and on-premise
The information in this white paper is provided for reference purposes only. Any dates set forth herein or
statements regarding existing or future functionality are subject to change at SuccessFactors sole discretion.
Any reliance on the statements in this white paper will be the readers sole responsibility.
Cloud
Recruiting
Collaboration
Workforce Planning
Workforce Analytics
Integration
Core HR
Payroll
On Premise
Figure: SAP and SuccessFactors Hybrid HCM solution
The hybrid delivery model enables organizations to keep their investments for the core HR applications
and, at the same time, take advantage of the rapid innovation provided by SuccessFactors BizX
Suite applications.
The goal is to make the integration provided by SAP FAST:
F - Functionally rich (prepackaged yet extensible integrations)
A - Affordable (lowering your total cost of ownership and cost to deliver integration)
S - Simple to implement, maintain, and support
T - Trusted, based on deep SAP domain know-how
The following sections discuss the integration that SAP provides today and the plan SAP has for
future integrations.
Prepackaged Integrations
SAP and SuccessFactors deliver packages for master data integration and end-to-end business
process integration in the form of configuration guides as well, such as the single sign-on configuration
guide for user experience integration.
The compensation process integration package covers exactly this bidirectional process: (1) the
transfer of compensation-relevant data from SAP ERP HCM to SuccessFactors Compensation for
compensation planning and (2) the transfer of compensation decisions (such as new salary) at the
end of the compensation planning cycle from SuccessFactors Compensation to SAP ERP HCM.
SAP
ERP HCM
Integration Add-On
Administration
and Payroll
Employee and
Organizational Data
Compensation
Allocation
SAP Integration
Technology
Salary
Data
SuccessFactors
Compensation Planning
and Approval
SAP
Integration Add-On
Employee
Administration
SuccessFactors
Employee and
Organizational Data
ERP HCM
SAP
Integration
Technology
Candidate | Employee
Information
Vacancy
Information
Recruiting Execution
(Requisition Offer)
With the integration of information about positions and vacancies from SAP ERP HCM to SuccessFactors
Recruiting Execution, organizations will be able to use the same data to create requisitions. This
approach is well suited for organizations that start planning their vacant positions for recruiting in
SAP ERP HCM. For organizations that would like to start the process without planning, they could
begin with requisitions directly in SuccessFactors Recruiting Execution.
Upon completion of the recruiting process and the selection of the appropriate talent, SuccessFactors
Recruiting Management would be integrated to SAP ERP HCM by hiring the selected candidate into
SAP ERP HCM automatically. This integration will facilitate all the follow-on processes, helping to
ensure that the company is prepared for the first working day of its employee and to enable the
employee to become productive quickly.
After a candidate has been hired into SAP ERP HCM at the end of the process, the information
about the new employee (data such as personnel number) would then be synchronized from SAP
ERP HCM back into the candidate information in SuccessFactors Recruiting Execution.
The candidate will be hired, rehired, or transferred into a new position depending on whether the
candidate is new, an alumnus, or an internal candidate.
Integration data flow from SAP to SuccessFactors
On the valid date of vacancy for the positions, the vacant and approved positions are transferred to
SuccessFactors Recruiting from SAP ERP HCM. This transfer includes the attributes needed to
create the requisitions, such as position description and location.
After the hire or rehire action is completed, the information is sent back to SuccessFactors Recruiting
Execution to update the candidate information with the internal employee ID.
Integration data flow from SuccessFactors to SAP
After the successful conclusion of the candidates background check and the candidate has accepted
the offer, an action is triggered by the recruiter to hire, rehire, or transfer the candidate. The flow of this
data from SuccessFactors Recruitment to SAP ERP HCM is initiated automatically at this stage.
Single Sign-on
A unified user experience means that users have only one point of access to their applications,
regardless of the number of systems and applications they access. As previously mentioned, many
SAP and SuccessFactors customers who run SAP core HR applications also have employee and
manager self-service in SAP ERP. In the hybrid deployment model, managers and employees will be
able to access both SAP and SuccessFactors applications from a single portal.
The first enabling technology used for this capability is single sign-on. A configuration guide to
enable single sign-on is available, so you can configure your systems appropriately and eliminate
the need for employees and managers to log in multiple times. The configuration guide includes
the single sign-on configuration and a configuration to launch SuccessFactors applications in the
SAP NetWeaver Portal.
Portal Integration
The next step to enable unified access to SuccessFactors as well as SAP applications is menu
integration in the SAP NetWeaver Portal. An extension of the configuration guide is planned for
Q2 2013and will outline the process to integrate both SAP and SuccessFactors applications in
the SAP NetWeaver Portal. Integration configuration for other portals is currently under discussion.
Employee self-service with SAP ERP
Manager self-service with SAP ERP
Talent Processes
Employee
Administration
Processes
Figure: Unified access to SAP and SuccessFactors applications in the SAP NetWeaver Portal
Theming
Many SAP customers have customized the look and feel of the employee or manager self-service in
SAP ERP. You also can configure the look and feel of SuccessFactors applications using a pointand-click interface to achieve a uniform look and feel across SAP and SuccessFactors applications.
SuccessFactors
FTP | SFTP
SAP NW PI
SAP HANA
Cloud Integration
Option 3
Option 2
Option 1
Cloud
Integration Add-On
On Premise
Figure: Integration options for SAP ERP HCM and SuccessFactors talent management
File-Based Integration
Prior to the acquisition, SuccessFactors customers typically used file-based integration through the
comma separated values ( .csv) file technology. SAP continued the use of this technology for the
file-based integration option made available in May 2012. Customers who have SAP ERP 6.0 can
use this integration add-on; there is no dependency on enhancement packages. The first support
package enabling delta data extraction for the file-based approach was released in July 2012.
From a content perspective, the integration add-on contains the foundational integration needed to
run SuccessFactors BizX Suite, providing basic employee and organizational data that are relevant
for the configuration of authorizations and that enable managers to perform activities for employees in
their areas of responsibility. The integration considers authorizations made in SAP to be conceptually
reused in SuccessFactors BizX Suite.
The integration add-on significantly improves the traditionally customer-managed integration approach
in various ways. Foremost, SAP delivers standard extraction coding and leverages best practices
from customers who have already set up and operated their integration for years. Prework such as
field mapping is complete; you can easily adjust the integration add-on to your specific needs. Error
monitoring is included to guarantee high quality for the data transfers. Additional security features,
such as an authorization role for file creation and secure file storage, have been made available as
well. With the new file-based integration approach, organizations have a ready-to-go package to
implement integrationfaster and at lower costs than before.
Available now
Full and incremental SAP employee and organizational data integration with SuccessFactors
BizX Suite
35 analytical extractors from SAP core HR to SuccessFactors analytics
Configuration guide for single sign-on access to SuccessFactors BizX Suite content in SAP
NetWeaver Portal
Ability to access core HR applications and SuccessFactors BizX Suite applications from one
navigational environment (for example, SAP NetWeaver Portal) using the same login
Support for delta enablement in cases where employees left the company or transferred within
the organization
33 secured low-level data APIs for SuccessFactors BizX Suite
Bidirectional pay-for-performance process integration between SAP ERP HCM and
SuccessFactors Compensation
Rapid-deployment solution for SAP ERP HCM to SuccessFactors BizX Suite integration
Coming soon
Fully automated and incremental SAP employee and organizational management data upload
to SuccessFactors
Bidirectional attract-to-hire process integration between SAP ERP HCM and
SuccessFactors Recruiting
Summary
For current SAP customers, the SAP-SuccessFactors Hybrid HCM solution is a solid option. The
solution enables you to adopt rapid innovation in talent management while leveraging your existing
investment in SAP ERP HCM.
SAP has a clear strategy and road map for integration between SAP ERP HCM and SuccessFactors
BizX Suite. SAP is investing in data integration, process integration, and user experience integration.
These integrations are delivered via add-on programs in SAP ERP HCM, utilizing the on-premise
integration middleware SAP NetWeaver PI.
In 2012, SAP delivered prepackaged integration for employee data upload, an administration guide
to enable single sign-on, and a bidirectional integration of SuccessFactors Compensation with SAP
ERP HCM. SAP plans to integrate SuccessFactors Recruiting with SAP ERP HCM in 2013.
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