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OVERVIEW OF EXPERTISE
Highly skilled in managing agency-level/enterprise information technology systems to facilitate
the effective implementation of regulatory and policy requirements.
Proven experience in directing the evaluation of IT methods and practices to ensure efficiency,
effectiveness, and best value.
Able to successfully develop requirements that result in developing secure and effective IT
systems.
Skilled in identifying risks and vulnerabilities of program operations, performance and work
processes.
Proven experience in briefing leadership with insight and guidance on IT issues related to
capability and requirements.
Well versed in overseeing information technology and resource allocation strategies to support
enterprise information management processes.
Able to successfully lead the development and revision of policies, procedures and strategies
governing the planning and delivery of IT services throughout an agency.
Numerous years of experience in serving as a supervisor, manager, and leader successfully
directing work, performing IT Network services activities, and providing policies, procedures and
technical guidance to support staff, peers, customers, and senior leadership.
Highly experienced in formulating, developing, administering, and executing Federal
government network services, objectives, policies, programs, and projects for support
organizations.
Proven experience in assigning work to lower level supervisors and/or employees, developing
work improvement plans, establishing overall network project goals and priorities, and
evaluating results through formal reviews, briefings, reports, and personal observation using a
EXPERIENCE
Systems Research and Applications (SRA) International, August 1997 January 2016
During nineteen year tenure with SRA International, promoted into positions of increasing levels of
visibility and responsibility and with more complex work assignments. Branded as an outstanding,
highly proficient leader as evidenced in numerous successes while serving as a Deputy Project Manager,
a Project Manager, and Principal Team Lead throughout SRA International to include working onsite at
the United States Office of Personnel Management, the Federal Bureau of Investigation and the Office
of the Joint Chiefs of Staff at the United States Department of Defense. During tenure demonstrated
attention to detail by conscientiously performing assigned duties. Demonstrated outstanding customer
service skill-set by successfully working with clients and customers to assess their needs, providing
information or assistance, resolving their problems and satisfying their expectations while being well
versed in available products and services and making certain that quality products and services were
paramount. Expressed information to individuals and groups effectively having taken into account the
audience and nature of information.
Successfully oversaw project focused activities performed by internal staff and subcontractor
staff including monitoring/reviewing statement of work contracts to ensure all activities
identified within the contracts were completed in a timely manner and to the standards
identified with the contract.
Created and employed a separate website for monitoring the stability of the hosting providers
environment (i.e., Software as a Service (SAAS). Upon receipt of website availability metrics,
from hosting provider, for uptime and performance factors; confirmed or challenged these
findings depending on the real-time results received from website. Consequently, ensured the
infrastructure remained within the customers requirements for an uptime response and online
availability ranged from 99.1% to 99.99%.
Effectively utilized the software product Drupal to maintain and manage updates to the MCVA
site by drafting and/or updating Standard Operating Procedures (SOPs) and updating the
existing Configuration Management (CM) process for maintaining the integrity of the website.
Appropriately and accurately identified the components to be placed into bi-weekly updates to
the website including the general design/layout of the website, minor tweaks or updates, and
any major revisions to any of the existing education support tools. All updates and/or tweaks
were part of the introduction of the Agile Software methodology product release
process/procedures.
Provided leadership and oversight for various PMO projects, by utilizing, directing, or guiding
various resources to ensure the implementation, management and general maintenance for
OPMs local and wide area networks (LAN/WAN), data communications, servers, SANs, FISD
distributed system infrastructure, and IT security initiatives.
Successfully supported over 8,000 users at OPM headquarters and several field locations by
ensuring their projects and the PMO infrastructure remained available for their day-to-day work
activities.
Ensured projects were completed within stipulated timelines and within the allocated budget
constraints.
Conducted analysis and assessment of various programs and projects as they related to
government policies, technology, and other areas the of network infrastructure, including
facilitation for projects and development of proactive strategies to address projects delays. The
delays transitioned from a recorded percentage of 35 to 50% down to 10 to 15% over a short
period of time, less than nine months.
Supported short and long-range program objectives involving extensive fact-finding, research,
and provided level of effort estimates for the integration of potential new products and
equipment.
Drafted implementation plans and change management processes to address organizational and
technical issues, which aligned improvements with potential and planned processes.
Developed innovative processes for minimizing costs and time gaps for managing multiple
projects while at the same time working within strict budget constraints for delivering projects
on time.
Successfully managed contracts with budgets exceeding 3 million dollars.
Provided advice and guidance to senior managers and technical staff regarding project budgets,
existing resources, deliverables, and requirements.
Tracked and monitored comprehensive project plans and conducted feasibility assessments and
Return on Investment (ROI) analyses.
Defined risk parameters and developed preventive and mitigation strategies.
Operated in compliance of all established organization policies.
Successfully resolved issues arising during the course of project for smooth progress and ontime execution and completion.
Successfully managed project workforce requirements including any necessary outsourcing.
Consistently provided timely and thorough reports and feedback to Contract Manager.
Assisted with drafting RFPs (Request for Proposals) and organizing the bidding process for the
tenders.
Evaluated new and existing commercial off-the-shelf (COTS) and government off-the-shelf
(GOTS) hardware and software platforms and/or products.
Remained aware of and appropriately applied industry best practices for architectural design in
support of developmental efforts with the OPM environment.
Managed or had significant involvement with complex or substantive information technology
projects.
Monitored the purchasing, quality, and invoice generation of all raw materials.
Evaluated and resolved multiple, simultaneous organizational project issues and risks, delays
and problems by utilizing project management and business expertise. Proactively prepared for
any anticipated project issues.
Created and executed project work plans and revised as appropriate to meet changing needs
and requirements.
Reviewed and directed the work of other team members and supported the software
engineering personnel.
Identified concerns and made recommendations for program designs and improvements to
senior managers and leaders.
Recommended modifications for program proposals and conducted analyses for RFPs and
SOWs.
Managed day-to-day operational aspects for extremely complex and aggressive project
timelines that required a thorough analysis of the customers identified scope/objectives.
Utilized the IT application development methodologies to move all projects/tasks thru the full
software/infrastructure lifecycle development process.
Effectively applied various IT Application/Infrastructure Methodologies and appropriately
enforced project standards (Agile/SCRUM and Six Sigma); conducting final review of all projects
before releasing to client.
Maintained awareness of new and emerging technologies and their potential application on
client engagements.
Pioneered e-tendering and online management processes for reducing paper usage, with a goal
of producing Eco-friendly projects.
EDUCATION
Master of Science
Information Systems
Strayer University, Washington, DC
Bachelor of Science
Computer Information Science
Cum Laude, Strayer College, Washington, DC
TECHNICAL EXPERTISE
Project Management Professional, Information Technology Infrastructure Library Framework/Processes
(V3), Agile (SCRUM) and Six Sigma IT Application Development Methodologies, Rational Unified Process
Requirement Analysis, Mercury Interactive Testing Tools (Test Director & Astra-Quick Test Professional),
Full Life-Cycle Software Engineering, Software and System Design/Implementation, Critical Analysis of
Management Issues of Policies and Instructions, Quality Assurance, Process and Data Modeling,
Data Standardization and Analysis
ASSOCIATIONS/AFFILIATIONS/LICENSURE
Member, Project Management Institute
CompTIA, Security+
Scrum Alliance, Certified Scrum Master (CSM)