Ana Janakievska

4506 Spruce way, unit15

Vail, Colorado, 81657
2019707356
anajanakievska@hotmail.com

WORK EXPERIENCE
Restaurant "Terra Bistro
Vail, CO
Assistant manager/Server
May 2015 Present
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Clean tables or counters after costumers have finished dining.
Prepare hot, cold, and mixed drinks for guests.
Set up food stations and set up dining areas to prepare for the next shift and for large parties.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Assist hostess by answering phones to take reservations and by greeting, seating, and thanking guests.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks
when necessary.
Review work procedures and operational problems to determine ways to improve service, performance and
safety.
Restaurant "Bol"
Vail, CO
Hostess
Dec 2014 Apr 2015
Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an
appropriate number of seatings.
Answer telephone calls and respond to inquiries or transfer calls.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Receive and record patrons' dining reservations.
O'bos Enterprice
Vail, CO
Store manager
Nov 2013 Apr 2015
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service
programs.
Confer with potential customers regarding equipment needs and advise customers on types of equipment to
purchase.
Direct foreign sales and service outlets of an organization.
Vail Marriott Resort and Spa
Vail, CO
Pool attendant
Jun 2013 Sep 2013
Take orders from costumers for food or beverages.
Write hotel guests food orders on order slips, memorize orders, enter orders into computers for transmittal to
kitchen staff.
Serve food and beverages to patrons, and serve specialty dishes at tables as required.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of
alcoholic beverages.
Inform customers of daily specials.
Remove dishes and glasses from tables and take them to kitchen for cleaning.
Vail Marriott Resort and Spa
Vail, CO
Housekeeping
May 2011 Sep 2011
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other
work areas so that health standards are met.
4506 Spruce way, unit15

Vail, Colorado, 81657

2019707356

anajanakievska@hotmail.com

Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
Dust and polish furniture and equipment.

EDUCATION
ST. KLIMENT OHRIDSKI
, Nov 2011

Bitola, Bitola

ADDITIONAL SKILLS
Interpersonal Skills- Deals effectively with a wide variety of people;- Handles conflict successfully.
Teamwork Skills- Ability to work effectively in team setting;- Able to motivate team members to greater
success.
Communication Skills- Speaks persuasively and articulately;- Listens carefully and accurately.
Computer Skills- Proficient in Microsoft Office.
Foreign-Language Skills- Macedonian language (native);- Spanish

4506 Spruce way, unit15

Vail, Colorado, 81657

2019707356

anajanakievska@hotmail.com