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MBA Programme

GraduateSchool of Business

http://www.mba.itb.ac.id
INSTITUT TEKNOLOGI BANDUNG

MM5027 Knowledge Management for Innovation YEG49+YEG50

MM5013
Knowledge Management for Innovation

Young Professional General 52

MASTER OF BUSINESS ADMINISTRATION


SCHOOL OF BUSINESS AND MANAGEMENT
INSTITUT TEKNOLOGI BANDUNG
http://www.sbm.itb.ac.id/mba

Contents
1.

Vision and Mission of MBA-ITB.............................................................. Error! Bookmark not defined.

2.

Learning Goals of MBA-ITB .................................................................... Error! Bookmark not defined.

3.

Learning Goals of This Course ................................................................ Error! Bookmark not defined.

4.

Learning Outcomes of This Course ........................................................ Error! Bookmark not defined.

5.

The Course Structure ............................................................................. Error! Bookmark not defined.

6.

The Course Plan ..................................................................................... Error! Bookmark not defined.

7.

Lecturer Profile ...................................................................................... Error! Bookmark not defined.

8.

Grading .................................................................................................. Error! Bookmark not defined.

9.

Students Guidance ................................................................................. Error! Bookmark not defined.

10. References ............................................................................................. Error! Bookmark not defined.

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1. Vision and Mission of MBA-ITB


MBA ITB has a mission to educate students to be ethical and entrepreneurial business
leaders who can thrive in the globally connected business environment. We believe that
the mission can be achieved by developing our students to have the following attributes:

Cognitive ambidexterity, i.e. by developing their integrative thinking ability in looking


at business issues and formulating business decisions

Ethical responsibility, i.e. by developing their awareness, sensitivity and proactivity in


delivering the best results that will not sacrifice the social and environmental
sustainability

Effective implementation skill, i.e. by developing their leadership, awareness toward


other people in their organization and effective oral communication so that they can
execute the strategy and business solutions they have decided

Awareness toward global business environment, i.e. by exposing them with global
business issues that may affect their business success

Based on the above description, we have identified six important capabilities to be


developed in our students. The following are the six capabilities that become the learning
goals that we must pursue in our MBA program: integrative thinking, team work,
communication skill, ethical responsibility, leadership and global mindset.
Alongside its mission, MBA ITB is envisioned itself to be A World Class Program of Master
and Business Administration with that Creates Ethical and Entrepreneurial Business
Leaders by 2020.

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2. Learning Goals of MBA-ITB


Table-1 Learning Goals
Learning Goals
Integrative Thinking
(LG-1)

Description
Student will be able to demonstrate ability to identify the central
problems/issues, draw and assess recomendation using a perspective
that integrates both fuctional and relevant contextual information
and deploy them effectively to solve the problem from a strategic
views point.

Team work (LG 2)

Student will be able to demontrate an ability to work effectively in a


team, exhibiting behaviour that reflects an understanding of the
importance of individual roles and tasks, and the ability to manage
conflict and compromise so that team goals are achieved.

Communication Skill
(LG 3)

Student will be able to communicate verbally inn an organised, clear


and persuasive manner, and be responsive listener.

Ethical Responsibility
(LG 4)

Student will be able to identify ethical issues, understand the impact


of a particular issue on various stakeholders, recognize the rights and
responsibilities of the stakeholder and systematically analyse the pro
and cons of eny decisions related to ethical issues.

Leadership
(LG 5)
Global Awareness
(LG 6)

Student willhave hightened awareness of what it take to exercite


effective leadership, through key inisiative, efective execution,
influencing, inspiring, and empowering people and manging changes.
Student will understand the nature of global issues impacting
business, including competition, policiess, politic, culture and
consumers and have the ability to respond to them effectively.

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2.2 Learning Objectives


Table-2: Integrative Thinking
Learning Goals

Learning Objectives

Identify and analyze central problems with integrative thinking


Construct multiple perspectives that integrate both functional and
Integrative
relevant contextual information
thinking
Create recommendation based on the constructed perspectivesand the
companys strategic objectives
Understand how to collaborate with others
Apply the concept of managing conflict to resolve problem in small group
Teamwork
learning environment
Demonstrate constructive feedback in small group learning environment
Present information in an organized and concise manner.
Communication
Demonstrate skill to persuade others in persuasive manners
Skill
Demonstrate listening skills
Recognize ethical issues in business context.
Assess the impact of ethical issue toward various stakeholders
considerations.
Systematically analyse the pro and cons of any decisions related to ethical
Ethical
issues.
Responsibility
Demonstrate an understanding of the concept of Corporate Social
Responsibility.
Demonstrate an understanding of the concept of environment
sustainability.
Demonstrate the propensity to take initiative
Bring influence toward other people in her/his team
Inspire and empower others by evaluating, analyzing, and providing critics
Leadership
on how leadership behaviors and characteristics affect employees and
businesses outcomes
Demonstrate an ability to manage change
Identify global issues that may affect the industry (Global Intellectual
Capital)
Develop understanding toward global cultural aspects that affect business
operations
Global Mindset
Develop passion for diversity and ability to work with people from different
culture (Global Social Capital)
Develop business recommendations based on understanding about the
global aspetcs.

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3. Learning Goals of This Course


In the broadest perspective, the goals of this course is to assist you to recognize and to better
understand human capital and leader behavior in learning organization context, as a
foundation of Knowledge Innovation Management (KIM) and impact to the organizational
effectiveness. More specific, after following this course, students are expected to develop the
following skills:
1. Problem solving skill with an integrative thinking: Construct multiple perspectives that
integrate different factors or aspects, other related business functions and relevant
contextual information
2. Team Work Skill: Understand how to collaborate with others
3. Communication skills: Demonstrate skill to persuade others in persuasive manners.
4. Leadership skills: Demonstrate an ability to manage change
Thus, it is connected with the learning goals of Integrative Thinking, Team Work Skill,
Communication Skills, and Leadership Skill. The relationship between the course objectives and
the objectives of MBA-ITB is presented in Table 3.

Table-3: Knowledge Management fo Innovation Learning Objectives

Course
MM5027
Knowledge
Management
for Innovation

Integrative
Thinking (IT)

Team Work
Skill (TW)

Communication
Skill (CS)

Leadership
(L)

IT2

IT3

TW 1

CS2

L4

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4. Learning Outcomes of This Course and The Course Structure

Generating new ideas, products, or ways of


viewing things: Designing, constructing, planning,
producing, inventing of KM Planning in practice

Using information in another familiar


situation: carrying out, using, executing
Implementing of KM tools in company

Justifying a decision or course of action: Checking,


hypothesising, critiquing, experimenting, judging
of KM Planning in practice

Explaining ideas or concepts: Interpreting,


summarising, paraphrasing, classifying, explaining
what, why and how KM tools implementing

Breaking information into parts to explore understandings and relationships among KM Planning
Components and implementing the KM Planning stages

Using information in another familiar situation: Implementing,


carrying out, using, executing KM in several companies

Explaining ideas or concepts: Interpreting,


summarising, paraphrasing, classifying,
explaining what and why KM

Breaking information into parts to explore


understandings and relationships among KM
components: Comparing, organising, deconstructing,
interrogating and finding of KM Framework

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The Course Plan


Course Title
Code (Credit)
Class
Lecturer
Day
Session

: Knowledge Management for Innovation


: MM-5013 (3 credit)
: YPG 52
: Prof. Jann Hidajat (JH) and Dr. Achmad G (AGH)
: Monday
: 3 sessions per day

KNOWLEDGE MANAGEMENT FOR INNOVATION CLASS SCHEDULE


DATE

18-01-16
(08.00
11.15am)

25-01-16
(08.00
11.15am)

OUTCOME(S)

Breaking information
into parts to explore
understandings and
relationships among KM
components

Using information in
another familiar
situation

ACTIVITY(IES)
1. Class Management
2. 5-10 pages of JH book
resume - send by e-mail
before final exam
3. World Happiness
1. Lecturing-1: KM
Introduction
2. Discussion

Slide
presentation

Lecturing-2: KnowledgeBased Enterprise

Slide
presentation

FACILITATOR

Individual Class
Participation and
Discussion

JH

Individual Class
Participation and
Discussion
Individual Class
Participation and
Discussion

JH
JH
JH

Break
Lecturing-2: KnowledgeBased Enterprise

Slide
presentation
Game
Game

Individual Class
Participation and
Discussion
Group Discussion
and Participation
Group Discussion
and Participation

JH
EFD
EFD

Break

01-02-16

15-02-16

Syllabus
Textbook-1
Video

EVALUATION

Break

1. Great Siberian Freeze off


2. Climatizes
3. Walking the Talk
4. Shifter

(08.00
11.15am)

PREPARATION

Explaining ideas or
concepts: Interpreting,
summarising,
paraphrasing, classifying,
explaining what, why
and how KM tools
implementing

Lecturing-3:
Personal KM (PKM)
PKM Tools Exercises

PKM Tools Exercises

Textbook-3
Exercises

Exercises

Individual Class
Participation and
Discussion
Individual Class
Participation and
Discussion
Individual Class
Participation and
Discussion

EFD

EFD

EFD

Break

(08.00
11.15am)
PKM Tools Exercises

Exercises

Individual Class
Participation and
Discussion

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EFD
EFD

DATE

22-02-16
(08.00
11.15am)

29-02-16
(08.00
11.15am)

OUTCOME(S)
Explaining ideas or
concepts: Interpreting,
summarising,
paraphrasing, classifying,
explaining what, why
and how KM tools
implementing
Breaking information
into parts to explore
understandings and
relationships among KM
Planning Components
and implementing the
KM Planning stages

07-03-16

ACTIVITY(IES)
Class discussion on Case:
1. KM in Astra
2. KM in Unilever

Generating new ideas,


products, or ways of
viewing things
14-03-16

FACILITATOR

KM Case for
each group

Group Discussion
and Participation

JH

Break
3. KM in Toyota Intl
4. KM in Xerox
5. KM in Monsanto
6. KM at BP
Lecturing-4:
KM Planning

KM Case for
each group

Group Discussion
and Participation
Quiz

Slide
presentation

Individual Class
Participation and
Discussion

JH
JH
AGH

Break
Case-3:
Case on KM Planning
Knowledge Management at
Accenture

Case-3

Individual Class
Participation and
Discussion & Quiz

Case-4: Class Discussion


(KM Planning in ULI)

Case-4

Individual Class
Participation and
Discussion

AGH
AGH

AGH

Case-4: Class Discussion


(KM Planning in ULI)
KM Planning Case
Discussion

Case-4
Discussion

Individual Class
Participation and
Discussion

AGH
AGH

Quiz

AGH

Slide
presentation

Individual Class
Participation and
Discussion

AGH

Case-5

Individual Class
Participation and
Discussion

Break

(08.00
11.15am)

Lecturing-5: Linking KM and


Innovation
Case-5: Class Discussion
(KM at Whirpool)

21-03-16

AGH
AGH

Break
Explaining ideas or
concepts: Interpreting,
summarising,
paraphrasing,
classifying, explaining
what, why and how KM
tools implementing

Case-5: Class Discussion


(KM at Whirpool)
Lecturing-6: Knowledge
Development Processes
SECI & BP Model
Role Playing on KDevelopment

28-03-16
(08.00
11.15am)

EVALUATION

Break

(08.00
11.15am)

(08.00
11.15am)

PREPARATION

Case-5

Textbook-2
Role Playing

Individual Class
Participation and
Discussion
Individual Class
Participation and
Discussion
Group Discussion
and Participation

AGH

AGH
AGH

Break
Role Playing on KDevelopment

Role Playing

Group Discussion
and Participation

AGH

Role Playing

Quiz

AGH

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DATE

OUTCOME(S)

Lecturing-7: K-Based
Project Management and
K-Based Economy

04-04-16
(08.00
11.15am)

11-04-16
(08.00
11.15am)

ACTIVITY(IES)

EVALUATION

FACILITATOR

Slide
presentation

Individual Class
Participation and
Discussion

JH

Break
Generating new ideas,
products, or ways of
viewing things:
Designing, constructing,
planning, producing,
inventing of KM
Planning and Tools in
practice

Lecturing-7: K-Based
Project Management and
K-Based Economy
Wrap up and Discussion
MBNQA Video on
Leadership

Slide
presentation
Discussion
-

Individual Class
Participation and
Discussion
Quiz
Individual Class
Participation and
Discussion

JH
JH
JH

Break
MBNQ video on the
Information

Wrap up and Discussion


25-04-16

PREPARATION

Discussion

Individual Class
Participation and
Discussion
Quiz

Final Test

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JH
JH

5. Lecturer Profile

Jann Hidajat Tjakraatmadja


Lecturer:
Office:
Tel:
Fax:
Email:
Venue:

Prof. Dr. JannHidajatTjakratmadja


School of Business and Management ITB
062-22-2531923
062-22-2504249
jannhidajat@sbm.itb.ac.id
SBM ITB, Ganesha 10 Bandung Indonesia

Jann Hidajat Tjakraatmadja graduated from the Bandung Institute of Technology (ITB) in 1978
(Bachelor). He then continued his studies in Industrial Engineer at Catholic University of Leuven,
Belgium (got Master in 1981) and in 2001 he earned a Doctor of Knowledge Management from
his, Industrial Engineering and Management, ITB. In 2004, Jann got Professor in almamater
Knowledge Management ITB. In 2007, Jann with his colleges from academica and practise
develop KMSI (Knowledge Management Society) and he ellected as a first President.
Jann has extensive experience in the academic world. His career was starts in 1978 as a lecturer
for Method and Time Study, Ergonomic, Production System and Management of Technology in
Industrial Engineering (IE) Department, Industrial Technology (IT) Faculty of ITB. Jann has
authored a college three textbooks titled Teknik Tata Cara Kerja (Method and Time Study) in
1980, Manajemen Teknologi (Management of Technology) in 1996, and Knowledge
Management dalam Konteks Organisasi Pembelajar in 2007.
In the first career, he was the head of Method Study and Ergonomic Laboratory of IE
Department from 19781981 and from 19851990. In 2002-2003 he becomes the head of
Management Studio of IE Department of ITB and People Management Advisor for ITB Vice
Rector of Recourses and General Affairs. In 1994 and 1996, he was also member of the
evaluation committee of President Republic of Indonesia Paramakarya I and II Award, a
productivity award for national small and medium enterprise.

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Since December 2003, Jann was move from ITB IT Faculty to ITB School of Business and
Management (SBM). In 2003 2005 he was a Director of Graduate School of Business (MBAITB) in SBM-ITB. In 2003 2009 he was a Vice Dean of Academic Affairs for SBM-ITB. Currently
he is a Chairman of SBM Senate, Director Centre of Knowledge for Business Competitiveness
(CK4BC), SBM-ITB, and President of Knowledge Management Society Indonesia (KMSI).
Jann also serves as Senior Lecturer for Management of Technology, Knowledge Management
and Information Technology, People Management, Learning Organization, Operations
Management and Organization Behavior for both ITBs Graduate and under graduate
Management School. Prior to his present position, he has throughout his career retained a
lectureship at MBA-ITB and under graduate Management School ITB programs as Senior
Lecturer.
Jann has been consultants to various studies and projects with state enterprises and many
government projects. He has also been an Instructor and moderator for various courses,
training and workshop in Mind Management, Management of Technology, Knowledge
Management and Learning Organization, People Management, Operations Management,
Organization Behavior, Service Management, Change Management, Logistics and Project
Management.

Achmad Ghazali, Ph.D.


Nick Name: Achmad
E-mail: achmadghazali@sbm-itb.ac.id

Achmad Ghazali holds a bachelor degree in Industrial Engineering, ITENAS, Master of Business and
Administration, SBM, ITB, and Doctoral degree from Massey University, New Zealand. His dissertation is
about knowledge construction in health support group online discussion. Using social constructivism as
learning paradigm in measuring the process of knowledge construction and how it affects the quality of
information in term of information quality and information integrity.
From 2005 until now, He becomes Faculty member of SBM, ITB (People and Knowledge Management
Sub Interest Group). From 2005 until 2007, He becomes SBM ITB Assistant Lecture. Right now, he is a
Director of QA and Accreditation at SBM-ITB.

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6. Grading
The course grading requirements include case analysis, presentation, class discussion,
reading of assigned articles/cases and writing summaries and reports, with the system:
GRADE

BLOOMS TAXONOMY

4.0

Generating new ideas, products, or ways of viewing things:


Designing, constructing, planning, producing, inventing.

Creating
(B6)

AB

3.5

Justifying a decision or course of action: Checking,


hypothesising, critiquing, experimenting, judging

Evaluating
(B5)

3.0

Breaking information into parts to explore understandings and


relationships: Comparing, organising, deconstructing,
interrogating, finding

Analyzing
(B4)

BC

2.5

Using information in another familiar situation: Implementing,


carrying out, using, executing

Applying
(B3)

2.0

Explaining ideas or concepts: Interpreting, summarising,


paraphrasing, classifying, explaining

Understanding
(B2)

The weights for the components of the course are as follows:

ITEM

WEIGHT

1. Individual Quiz and Assigment

20 %

2. Individual Class Participation and Discussion

30 %

3. Group Assignment and Participation

25 %

4. Individual Final Exam

25 %
TOTAL

100%

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7. Students Guidance
A. Class Preparation
a. Readings assigned for a scheduled class period should be carefully read and studied
prior to class.
b. Reading assigned material before it is discussed in class will help you effectively
participate in class/group discussion.
c. Reviewing the material one more time after discussion helps retention and makes
studying for exams easier.

B. Effective Classroom Behavior


Attending a college class demands the same degree of discipline and professional
behavior expected in the professional work world. Learners bring their own views and
experiences to the classroom setting. Through class participation, peers are able to
learn from each other and thus expand their knowledge base and exposure to various
points of view. This type of learning is considered primary to the adult learning
experience. With this in mind, sharing your views and knowledge, asking questions, and
being respectful of differing views is expected. 10 behaviors that will help you to be
successful in this class include:
a.

Attending class regularly

b.
c.
d.
e.
f.
g.
h.
i.
j.

Active listening and learning


Reading the syllabus and assigned readings before each class session
Participating in class discussions
Treating all in the class with respect
Participating in class/group activities with enthusiasm
Doing only class activities during class
Avoiding side conversations
Completing assignments on time
Keeping your cell phone on silent mode during class

Presentation; writing book, paper or case summary; doing case studies and discussions;
lecture, and activities that support and illustrate the topics discussed will be important
parts of the course.
Preparation for each session is required to facilitate learning for you, as well as the class
as a whole
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C. Course Requirement
a. There is no pre-requisite course requirement.
b. Assignments: Doing group cases analysis and class presentation; writing
group/individual report; and writing individual articles/case/course summary.
The other non-presenting learners will have to prepare questions and to participate
actively by asking questions and challenging the responses of the analysts (also in
view of the requirements of the 10% class participation).
Note: You will be assigned various exercises and tasks such as case analyses, role
play, game and video. You are expected to take a high level of responsibility
for your own learning and to support individual sessions through group
presentations. The course is based on involvement learning and class
participation. Discussions are based on assigned readings (case studies etc.),
short lectures, activities, video analyses and so forth.
Plagiarism on assignments and cheating on the tests will not be tolerated.
Students caught plagiarizing or cheating will be disciplined according to the
SBM and ITB norms.
c. Attendance: Attendance is compulsory. No points are assigned for absence
students. Attendance may correlate with the absorption of academic material and
facilitates classroom participation and discussion, components that are crucial to
graduate study. Attendance could have a bearing on the grade earned in situations
where a student may be at the borderline.

8. References
The recommended main textbooks are:
Knowledge Management
1. Jann Hidajat and Donald C Lantu (2006), Knowledge Management dalam Konteks
Organisasi Pembelajar , SBMITB
2. Collison, Chris and Parcel, Geoff (2006), Learning to Fly Capstone Publishing Limited (A
Wiley Co.).
3. Jann Hidajat, Haitan Rachman and Didin Kristinawati (2013), Personal Knowledge
Management, ITB
Note: All course participants are expected to have read both the relevant textbook chapters,
article and cases before commencement of class.

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