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2015
Harnessing Data
to Help Employers
Effectively Manage
Their Workforce
Table of Contents
Executive Summary
Introduction
10
Short-Term Disability
14
Long-Term Disability
18
Workers Compensation
20
Group Health
22
24
26
On-Site Clinics
28
30
33
Executive Summary
Select 2015 Report Highlights
$10,370
per covered
employee
industry-wide
INDUSTRY AVERAGES
Incidental Absence
Disability
8 claims
per 100 employees
incidence of short-term
disability
4 claims
per 1000 employees
KEY FINDINGS
16%
lower average
incidence rate of
short-term disability
for employers
offering a fitness
program vs. those
that did not
incidence of long-term
disability
Workers Compensation
KEY FINDINGS
21%
lower average
workers
compensation
cost for employers
that offered a
fitness program vs.
those that did not
$293
5.56
per employee
average cost
3.56
0.85
financial
services
& insurance
healthcare
all industries
Onsite Clinics
employers without an
onsite clinic or with
minimal employee access
Stay-at-Work Policies
(allow employees to continue light-duty or transitional work while recovering)
322
353 short-term
short-term
disability lost workdays*
$12,477 average
cost per long-term
disability claim
Employee Assistance
Programs (EAP)
All-industry averages
*per 100 employees
36
percentage
points
participation rate
when companies
offered a financial
incentive
industry-wide average
HRA participation rate
Introduction
absence
On-site clinics
the employer.
Industry
18.7%
Healthcare
10.3%
contributors by industry.
Pharmaceuticals
6.5%
12.1%
4.7%
7.5%
11.2%
29.0%
Tables 2 and 3 provide a summary of the types of programs that employers offer to
employees to improve health and access to healthcare, as well as ways to return to work as
efficiently as possible after an absence. As noted in Table 2, all employers were committed,
regardless of industry, to providing wellness programs to their employees. In addition, the
majority used the Health Risk Assessments (HRAs) as a way to capture health risks within
their workforce.
TABLE 2: HEALTH IMPROVEMENT PROGRAMS OFFERED, BY INDUSTRY
Percentage of Employers Offering Program (%)
Industry
HRA
HRA
Financial
Incentive:
Employees
HRA
Financial
Incentive:
Dependents
80%
40%
40%
100%
60%
86%
29%
100%
100%
Wellness*
Fitness
Healthcare
88%
75%
38%
100%
100%
80%
40%
40%
100%
100%
86%
57%
57%
100%
86%
Pharmaceuticals
Technology & Telecommunications
All-Industry Average
50%
50%
100%
100%
83%
67%
33%
100%
100%
88%
63%
40%
100%
93%
*A
wellness program is an employer-sponsored program aimed at improving employees health. Wellness programs
attempt to reduce health risks and can include activities such as smoking cessation, weight loss support, health coaching,
nutritious meals in cafeterias, and online programs designed to promote health and safety.
Fitness programs include on-site exercise equipment, subsidized gym memberships, etc.
Table 3 focuses on the use of on-site clinics as a way to improve access to care as well
as increase productivity of the workforce. There is considerable variation in terms of the
availability of on-site clinics by industry, ranging from a low of 29 percent in the financial
services and insurance industry to a high of 86 percent in the manufacturing industry.
TABLE 3: ADDITIONAL PROGRAMS OFFERED TO MANAGE EMPLOYEE HEALTH, BY INDUSTRY
Percentage of Employers Offering Program (%)
Industry
On-Site Clinic:
Acute Care
Offered
On-Site Clinic:
Occupational
Health Offered
Stay-atWork
On-Site
Clinic
80%
60%
20%
40%
71%
29%
29%
14%
Healthcare
50%
75%
75%
50%
20%
60%
40%
20%
71%
86%
71%
43%
Pharmaceuticals
0%
50%
0%
0%
33%
50%
50%
33%
53%
60%
48%
33%
Employee Age
Among employers participating in the
EMPAQ survey, the average employee
age was 43.1 years. Average employee
age ranged from a low of 37.8 years
44.1
Healthcare
43.8
Pharmaceuticals
44.3
43.8
43.4
42.8
42.5
37.8
All-Industry Average
43.1
Gender Mix
FIG 2: AVERAGE PERCENTAGE OF FEMALES, BY INDUSTRY
Healthcare
72%
56%
53%
53%
Pharmaceuticals
46%
36%
25%
23%
41%
Union Status
FIG 3: AVERAGE PERCENTAGE OF UNION EMPLOYEES, BY INDUSTRY
52.4%
46.1%
39.1%
Healthcare
17.3%
15.6%
4.1%
1.5%
0%
26.6%
(Table 3).
productivity. We found:
employee.
Healthcare
12.0
8.3
6.3
3.9
2.8
Pharmaceuticals
All-Industry Average
2.3
0.9
6.0
10
leaves (6.3).
Total
FMLA
Leaves
NonConcurrent
FMLA
Leaves*
NonConcurrent
FMLA Lost
Workdays*
27.7
20.3
306.3
Healthcare
22.9
11.4
231.5
19.1
9.6
119.0
18.4
10.8
119.0
17.6
6.3
86.3
13.9
9.1
143.7
Pharmaceuticals
12.8
5.5
134.8
19.6
10.6
164.3
All-Industry Average
* Non-concurrent FMLA leaves and lost workdays capture only those leaves that do not run
concurrently (or at the same time) as another absence program, such as short-term disability
or workers compensation.
11
employee.
600
500
400
300
200
100
0
0%
10%
20%
30%
40%
50%
% Female Employees
12
60%
70%
80%
90%
13
Short-Term Disability
10.1 in manufacturing.
wage rates.
industries.
9.0
8.2
8.0
7.6
Pharmaceuticals
7.5
6.9
4.2
8.4
All-Industry Average
2.0
4.0
6.0
8.0
10.0
14
390.6
377
365.8
297
302.8
301
301.3
430
Healthcare
289.5
363
Pharmaceuticals
279.7
771
251.9
334
216.4
89
All-Industry Average
321.4
374
Fitness Programs
10.4
10.5
10.0
9.5
9.0
8.7
8.5
8.0
7.5
Program
No Program
Stay-at-Work Programs
Average STD Lost Days per 100 Employees
360
353
350
340
330
322
320
310
Program
No Program
15
16
Long-Term Disability
all-industry average.
$13,482.
Average LTD
Cost per Claim
($)
4.78
5,286
4.66
13,482
4.50
12,932
4.42
12,709
Healthcare
4.10
14,515
Industry
3.40
3,801
3.36
10,308
Pharmaceuticals
All-Industry Average
18
2.31
7,339
4.13
9,546
$18,608
$12,477
(Figure 8).
Stay-at-Work Program
No Stay-at-Work Program
19
Workers Compensation
industries.
Industry
Average
WC Cost
per FTE ($)
Average of
Lost WC TTD
Workdays per
100 FTEs
Healthcare
5.56
261.92
40.50
4.47
416.92
41.77
4.43
300.53
43.45
4.13
87.24
5.52
2.36
494.13
42.08
1.99
140.33
8.42
Pharmaceuticals
Financial Services & Insurance
All-Industry Average
20
Average
Annual
WC Claim
Incidence
per 100
FTEs
1.41
72.11
3.50
0.85
88.73
9.75
3.56
293.04
30.90
FIG 9: WORKERS COMPENSATION COSTS LOWER FOR EMPLOYERS WITH ON-SITE CLINICS
250
200
150
100
50
0
0%
20%
40%
60%
80%
100%
21
Group Health
of benefits.
Pharmaceuticals
Energy & Utilities
$12,420
$10,945
Healthcare
$10,654
$10,371
$9,946
$9,888
$7,699
All-Industry Average
22
$10,370
an option.
Investigate ways to improve the care
that employees receive by leveraging
second-opinion services.
organizations.
23
healthcare.
Average
Cases per 100
Employees
38
25
24
Pharmaceuticals
18
16
15
11
Healthcare
13
22
All-Industry Average
24
Average EAP
Program Costs
per Employee ($)
the EAP.
Consider offering on-site EAP
25
(Table 9).
employees.
above $100.
Average HRA
Incentive
Amount ($)
Pharmaceuticals
74%
300
Healthcare
59%
340
58%
143
52%
263
51%
137
27%
200
21%
375
49%
237
All-Industry Average
26
Average HRA
Participation Rate
(%)
600
500
300
200
100
0
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
27
On-Site Clinics
services by 33 percent.
(Figure 12).
On-Site
Clinic
Occupational
Health
Acute Care
86
71
43
Healthcare
75
75
50
60
20
40
60
40
20
50
50
33
Pharmaceuticals
50
29
29
14
60
48
33
All-Industry Average
FIG 12: M
ANUFACTURING AND ENERGY AND UTILITIES EMPLOYEES HAVE
BEST ACCESS TO ON-SITE CLINICS
Manufacturing (Including mining & metal)
70%
Healthcare
41%
52%
52%
69%
All-Industry Average
0%
56%
10%
20%
30%
40%
50%
60%
28
70%
80%
30
(Figure 13):
Employers offering on-site clinic
employees recorded an average
incidental absence rate of less than
five lost workdays per employee.
Conversely, employers without an
on-site clinic, or with minimal access,
had an average incidental absence
rate exceeding 20 lost workdays per
25
20
15
10
employee.
0
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
29
EMPAQ Participation
The Business Group and Truven Health will continue to gather these data
and report on the findings. For more customized results, the employers that
submitted their companys information to EMPAQ have received a tailored
report detailing their benchmark data how they performed compared
with peers in their industry, as well as across all industries. The customized
report also provides the employer with recommendations on how to
improve their own companys performance.
Learn More
For more information about the EMPAQ measures, the data submission processes, and current reports,
please visit empaq.org.
For more information on survey development, methodology, and other analysis, please contact
Empaq@truvenhealth.com or call 855.878.8367 (855-TRUVENQ).
30
Acknowledgements
The National Business Group on Health and Truven Health Analytics are grateful to all of the supporters of EMPAQ,
especially the EMPAQ Steering Committee. Over the last several years, the EMPAQ Steering Committee has provided
guidance in the development and implementation of this years data submission and analysis process.
EMPAQ Steering Committee Members:
Marybeth Stevens-Carhidi
Jody Amodeo, RN
Tom Halvorson
(Chairperson)
Vice President,
Towers Watson
Practice Leader
Aon Hewitt
John Azzolini
Senior Consulting Scientist,
Deborah Jacobs
31
32
On-Site Clinics
33
Learn More
For more information about the EMPAQ measures, the data
submission processes, and current reports, please visit empaq.org.
For more information on survey development, methodology, and
other analysis, please contact Empaq@truvenhealth.com or call
855.878.8367 (855-TRUVENQ).