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STATEMENT OF WORK (SOW)

COMPANY NAME
STREET ADDRESS
CITY, STATE ZIP CODE

DATE

Statement of Work
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TABLE OF CONTENTS
INTRODUCTION/BACKGROUND.........................................................................................................2
SCOPE OF WORK..............................................................................................................................2
PERIOD OF PERFORMANCE ...............................................................................................................2
PLACE OF PERFORMANCE .................................................................................................................3
WORK REQUIREMENTS.....................................................................................................................3
SCHEDULE/MILESTONES..................................................................................................................4
ACCEPTANCE CRITERIA....................................................................................................................5
OTHER REQUIREMENTS....................................................................................................................5

Statement of Work
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INTRODUCTION/BACKGROUND
Triccsson AB has recently approved the Courier Software Project ( Velocity One) in
support of its strategic plan to enhance marketing and customer service. In order to provide
more efficient Courier Software products to its prospective clients ,the Velocity One products
will incorporate many useful features that would provide global courier services both for
personal and commercial uses. The software will provide extensive features for dealing with
global commercial courier needs that would require shipping/delivering/tracking on an
international platform. The software would also be able to handle domestic and personal courier
services. Hence, briefly stated, the below would the main features that will be provided by
Velocity One software products, where courier services are intended to mean
shipping/delivery/tracking.

SCOPE OF WORK
The scope of work for the Velocity One Project includes all planning, execution, implementation,
and training the customers of Tricsson AB. Consiga Technologies Inc will be responsible for the
development of the product based on feedback to be provided by Tricsson AB. Each stage of the
project will require approval from Tricsson AB before moving on to the next stage. The selected
Consiga,Inc must ensure it has adequate resources for designing, building, testing, and
implementing the product and is staffed for the training of Tricsson AB personnel as well.
Specific deliverables and milestones will be listed in the Work Requirements and Schedules and
Milestones sections of this SOW.

PERIOD OF PERFORMANCE
The period of performance for the Development of Velocity One Product is three years
beginning on 2 December 2015 through 3 December 2018. All work must be scheduled to
complete within this timeframe. Any modifications or extensions will be requested through
Tricsson AB and Consiga Technologies Inc contracting officers for review and discussion.

PLACE OF PERFORMANCE
The selected Vendor Consiga Technologies Inc, for the development of Velocity one project
will perform a majority of the work at its own facility. The Consiga,Inc will be required to have
a Online meeting with Tricsson AB once per week (day and time TBD) for a weekly status
meeting.

WORK REQUIREMENTS

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As part of the Development of Project the Consiga,Inc will be responsible for performing tasks
throughout various stages of this project. The following is a list of these tasks which will result
in the successful completion of this project:
Kickoff:
- Consiga,Inc will create and present detailed project plan including schedule, WBS,
testing plan, implementation plan, training plan, and transition plan
- Consiga,Inc will present project plan to TRICSSON AB for review and approval
Design Phase:
- Work with TRICSSON AB to gather requirements and establish metrics
- Create product design based on collected requirements
- Develop product design proposal for TRICSSON AB review and approval
- Present written status at weekly meeting
Build Phase:
- Consiga,Inc will complete all coding for approved product design
- Consiga,Inc will provide Tricsson AB with a detailed testing plan
- Consiga,Inc will include all content provided by TRICSSON AB in the Product.
- Consiga,Inc will conduct testing at each phase of Product development.
- Consiga,Inc will resolve any coding and site issues identified in testing
- Consiga,Inc will compile a testing report to present to TRICSSON AB for
review/approval
- Present written status at weekly meeting
Implementation Phase:
- Consiga,Inc will implement the designed product ( velocity one ) on TRICSSON AB
servers
- Consiga,Inc will begin providing 24x7 web site support at this point forward until the end
of the period of performance
- Present written status at weekly meeting
Training Phase:
- Consiga,Inc will provide training in accordance with approved training plan provided in
the kickoff
- Present written status at weekly meeting
Project Handoff/Closure:
- Consiga,Inc will provide TRICSSON AB with all documentation in accordance with the
approved project plan
- Consiga,Inc will present project closure report to TRICSSON AB for review and
approval
- Consiga,Inc will complete the project requirements checklist showing that all project
tasks have been completed

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Consiga,Inc will conclude 24x7 web support at 11:59pm on the final day of the period of
performance
Present written status at weekly meeting

SCHEDULE/MILESTONES
The below list consists of the initial milestones identified for the Velocity One Product
development:
PROJECT PHASE

TIME DURATION

INFORMATION

SCOPE

STATUS

Phase 1 Data Collection

Ongoing To
make the system
increasingly
knowledgeable

Ongoing This is
also an ongoing
process where
collected data is
analyzed and
verified.

Start with US
domestic
information.
Span to countries
such as Canada,
LAC, and APAC.
Plans to extend
to EMEA
countries.
Next step to
Phase 1 and will
follow the same
scoping process

Active and
Ongoing.

Phase 2 Data Analysis


and Verification

Phase 3
-Requirement
gathering and
definition

4 Months

Phase 4
Low level
requirement
definition

6 months

Phase 5
Development,
Build, Testing,
and Deployment.

24 months

This phase
consists of
collecting data
from different
sources about
estimating
shipping price
and shipping
time.
Here the data is
analyzed for its
accuracy and
legitimacy and
verified in order
to use it in the
system.
Gather high-level
business
requirements
and review the
business scope
of the project.
Come up with a
rough estimate
of release dates.
Build the lowlevel business
specifications
and come up
with
wireframes/mock
up screens for
application
webpages
The Agile
methodology
followed in this
project specifies
that all these 4
mentioned

Active and
Ongoing.

Active

The plan is to
have a sprint of 3
weeks, which will
include
developing,
testing, and

Proposed

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processes should
be carried out in
parallel and
features be
divided into little
chunks and
carried out.
Phase 6
Feature additions
and
enhancements

12 months

Phase 7 Sales
Force and User
Customization

Ongoing

The business
intends to extend
the software with
added features in
the future which
will be done in
order to get
better customer
satisfaction and
goodwill for the
business.
This is an
ongoing process
where the Focus
groups will be
employed during
the project after
major releases
and customize
the software and
graphical user
interface (GUI)
based on
feedback. We will
have a Sales
team to get
online and phone
feedback.

deploying a
story.
A story is the
smallest chunk
that can be
worked on at a
time in Agile
methodology.
The requirement
analysis for the
features will be
done by a
separate team in
parallel with
phase 4 keeping
in mind of new
requirements.

Proposed

Proposed

ACCEPTANCE CRITERIA
For the Velocity one project the acceptance of all deliverables will reside with TRICSSON ABs
Vice President of Marketing. The VP of Marketing will maintain a small team of three advisors
in order to ensure the completeness of each stage of the project and that the scope of work has
been met. Once a project phase is completed and the Consiga,Inc provides their
report/presentation for review and approval, the VP of Marketing will either sign off on the
approval for the next phase to begin, or reply to the Consiga,Inc, in writing, advising what tasks
must still be accomplished.
Once all project tasks have been completed, the project will enter the handoff/closure stage.
During this stage of the project, the Consiga,Inc will provide their project closure report and
project task checklist to TRICSSON ABs VP of Marketing. The acceptance of this
5

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documentation by TRICSSON ABs VP of Marketing will acknowledge acceptance of all project


deliverables and that the Consiga,Inc has met all assigned tasks.
Any discrepancies involving completion of project tasks or disagreement between TRICSSON
AB and the chosen Consiga,Inc will be referred to both organizations contracting offices for
review and discussion.

OTHER REQUIREMENTS
All Consiga,Inc project team members will submit security forms to TRICSSON AB for
clearance and access badges to the facility. All Consiga,Inc programmers and quality control
team members will be granted access to TRICSSON AB servers and all necessary IT functions.
They will also be given temporary Tricsson AB accounts which are to be used only for work
pertaining to the Website Redesign Project. Upon completion of the project these accounts will
be closed.

ACCEPTANCE
Approved by:
___________________________________________
<Approvers Name>
<Approvers Title>

Date:____________________