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Software or Tool selection strategy that you should

be using in your organization


by Bhavin Gandhi

Recently I was called upon to help one of our local business to fix their existing ERP
System, which they had outsourced couple of years ago. After some initial investigation,
I quickly realized that this was not the right tool for their business. They were using an
all-purpose ERP system, which was made for bigger organizations, and they were trying
to use it for a very specific purpose. Due to the complexity of the entire software suite,
no one really knew how to use this tool completely, and they always ended up hiring
some help to fix even a minor issue. Thus, through this blog, I am trying to provide you with some pointers that can
help you select the right tool/software for your organization.
Finalize your requirements: Let's assume that you own a Gas Station and a Convenience Store, and now you are
thinking about streamlining your inventory through an automated system. Since you are a small and locally owned
business, and you don't have much knowledge of IT, you decide to hire a third party to help you with your IT needs.
Stop right there. Before you even hire someone for helping you with your software needs, you need to have some
rough idea of your technical and non-technical requirements. Maybe it is difficult for you to come up with your
technical requirements, like - How many servers will we need? What kind of back-up system will we need? etc.; but
you should at least jot down your functional requirements, like - What are we trying to achieve? How this new
system will help you with your day-to-day business? Etc. Once you have the list of these requirements handy, you
can then use this list as your checklist while selecting any software/tool for your needs.
Don't go overboard: Even though there are many latest and greatest tools available out there, you shouldn't be
choosing your 'tool of need' just on the basis of how new and powerful it is. Sometimes most powerful tools might
not suffice your actual needs, while some not-so-latest tool will do. Obviously, this is a very difficult decision to
make, and hence, you should be evaluating your options based on selected attributes along with their respective
weightage. This approach will take out all the human emotions from the tool selection process, and it will help you
get the right tool for your specific needs. You should use license cost, training cost, user friendliness, and tool's
features as your attributes; while giving the higher weightage (a high number) to the most relevant attributes during
tool selection process. Once that is done, you can then make your final selection based on the final score calculated
for the tool(s).
Start small: Most of the executives and small business owners that I have met, try to implement everything at once.
After all, they are buying a software/tool to help them out in making their current process efficient. Unfortunately, not
everything works right out of the box. Thus, as a business owner, you need to go back to your requirements and
identify your top 20% of requirements that you absolutely want to have, and then start it from there. Make sure that
the consultant or the company that you have hired shows you incremental deliverables of the product that you are
buying. With a pilot run, you will have the opportunity to provide your feedback in real time, and you won't waste lot

Author: Bhavin Gandhi

Contact information: http://BhavinGandhi.com

of your money before you realize that this software doesn't meet your requirements. If the pilot run is successful,
you can purchase the license or acquire the tool.
I hope, my blog can help you select the right tool/software for your business. If you have any other
recommendations, then please feel free to share it here. Thanks - Bhavin Gandhi

Bhavin Gandhi | February 24, 2016 at 12:30 PM | Tags: ERP tools, Small business tools,Software
consulting, Software tools, Technology for startups, Tool selection strategy | Categories:21st
Century, Leadership, small business, technology | URL: http://wp.me/p103Cm-es

Author: Bhavin Gandhi

Contact information: http://BhavinGandhi.com

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