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Denise N.

Summary of Experience

Over 11 years of experience in Business Intelligence reporting, design, development, testing

and documentation implementation of Cognos applications.
Experienced in various Cognos tools such as Cognos 8 BI Suite (Framework Manager, Report
Studio, Cognos Connection and Query Studio), Report Net, Impromptu, Power Play
Transformer and Access Manager
Well-versed in developing reporting applications using Cognos 10 BI components
(Framework Manager, Report Studio, Query Studio and Cognos Connection).
Developed and Published Packages using Framework Manager - Connecting and testing the
data source, created database layer, physical layer and presentation layer, defining
appropriate relationship between query subjects and created filters, prompts, calculations,
summaries and functions in Framework Manager
Expertise in Report building using Report studio and Query Studio.
Complex Report building experience in Report studio by using filters customized prompts,
conditional formatting, drill-through, Cross tab, bursting and Master/details queries
Involved in migration and deployment of applications from EP Series 7 to Report
Net/COGNOS8 and COGNOS 8.2 to COGNOS 8.3 to COGNOS 8.4 and COGNOS 10 Version.
Having strong working knowledge in building complex SQL and preparing stored procedure
to be loaded in Framework manager.
Excellent ability to gather and understand business requirements and translate into IT
solutions with the use of Cognos
Experienced with complete application development life-cycle including requirements
gathering, analysis and design, implementing, testing and deployment
Having good knowledge on HTML and JavaScript and ability to implement those technologies
in Cognos reports.
Strong working knowledge in tools like TOAD, DB2 Development Center etc.,
Provided extensive End User Training and Support.
Excellent problem resolution and communication skills with ability to work under pressure in
a highly visible role.

Technical Skills
BI Tools:

Cognos 10 & Cognos 8.4 BI(Report Studio, Query Studio, Transformer, Framework

Cognos Series 7.3 PowerPlay Transformer, Access Manager LDAP Server,

Manager. REPORTNET 1.1(MR 2): Cognos Connection, Frame work Manager, Query
Report studio, SDK, Business Objects, Microstrategy
ETL Tools:
Informatica, AB Initio
Windows 95/98/NT/XP/2000, UNIX, Sun Solaris, Linux.
Languages: C#, Java, Javascript PL/SQL, HTML, JSP.
Databases: ORACLE, DB2.
Eclipse, IntelliJ, .NET Visual Studio 2003.
DB Tools:
Toad, Embarcadero DB Artisan, Data Development Studio.
QA Tools:
Quality Center, JIRA
Other Tools: Subversion, Clearcase

Professional Experience
Associate Cognos BI Developer
300 Convergence Way, Whippany, NJ 07981
May 2007 Present

Awarded the highest performance rating in JPMC, Exceeds (E), for making significant
contributions/impacts on 2 consecutive years, 2013 and 2014.
Project: AS Performance Reports (Existing Revenue Report)
Tools: Cognos 8 & 10 BI, Cognos Connection, Report Studio, Query Studio, Frame Work
Manager, DB2, Embarcadero DB Artisan, Data Studio, SQL, XML and Windows NT/4.0.
Improved the performance of the report from 56 to 1 CPU hr which greatly help to
lower the cost charged by IBM
Created additional complex reports in Cognos 10.1 including List Reports, Cross tab
Reports, Chart Reports, Drill-Down and Drill-Through Reports.
Designed and coded comprehensive FM meta data model with three layers (Data,
Business, and Presentation)
Used some advanced features like Conditional Formatting in Report Studio in
generating multipage Reports.
Created several burst reports using Cognos
Extensively worked on the complex prompt page design of various reports
Upgraded all the existing reports from Cognos 8 to Cognos 10
Responsible for the architectural design and detailed design of reporting and
obtaining sign off from the business
Handled deployment of packages in different environment, user training, knowledge
transfer, support and transition activities
Project: Finance Datamart
Tools: Cognos 8 & 10 BI, Cognos Connection, Report Studio, Query Studio, Frame Work
Manager, DB2 and SQL
Created a star schema model to support the users reporting needs and requirements
on the transactional database schemas.
Created database layer, business layer and presentation layer, defining appropriate
relationship between query subjects in Framework Manager
Customized Cognos Connection Portal to personalize the homepage
Extensively worked on the performance tuning of the reports
Set up the Security at the package level, query subject level and the query item level
Trained the end users on Cognos 10 environment
Project: AS Performance Launcher
Tools: Cognos SDK, Java, Flex
Developed the part of the module that enables the application to generate Cognos
report by using Cognos SDK
Utilized the use of Subversion, a versioning tool to store codes.
Provided user requirements analysis, design and programming support for
enhancement of Web application accessed by 500 users.
Ensured team members stayed on task.
Assigned coding tasks to various team members.
Directed team meetings to check on progress and plan code direction.
Attended development work prioritization meetings.

Lead 4 software developers to develop launching pad of the PDF report generated in
Cognos and ability to create templates to generate the report accordingly.

Project: AS Performance Correction

Tools: Java, Cognos SDK
Automate individual existing processes to create one full working application (1)
running mainframe batch to update data, (2) triggering report generation using SDK
to update the report and (3) uploading generated pdf report to XPTR for report
Lowered the support cost for adhoc request to re-run the report.
Senior Software Engineer
Ground Floor, Makati Stock Exchange Bldg, Ayala Avenue
Makati City, Philippines
September 2004 April 2007
Project: Aon
Tools: Cognos 8, Cognos Connection, Report Studio, Query Studio, Frame Work Manager,

Leads Cognos Team who provides support to Cognos applications used clients. Issues /
problems from clients are routed to the team through tickets:
Investigate issues/problems encountered by users.
Provide break-fixes or work around as needed.
Provide limited training for users that are having difficulty using Cognos applications.
Create new users, modify access right and reset users in Access Manager.
Monitors batches and jobs in place for having interfaces with Cognos.
Process files from clients to be loaded in appropriate database.
Develops enhancements as requested by the clients, which may include new
functionalities or new reports, queries and jobs.
Participates in the program/modules detailed design
Participates in the unit test planning and process
Prepares precise and comprehensive data for unit test
Monitor that all the Cognos jobs are up and running.
Makes sure that no failures occur.
Investigate and resolve job failures.
Conduct Safe Tests after sever reboots.
Maintains the data warehouse used by Cognos BI Suite by using Cognos Decision Stream
to ensure that the data used by the Cognos datawarehouse is consistent with the data in
PeopleSoft databases for accurate analysis, reporting and decision making.
Improves Cognos processes so that they will be more efficient.
Suggest and implement improvements to the processes that are currently in place.
Improve Report, Cube and ETL performance.
Creates documentation for the processes that are currently in place. These include
enhancements, testing documents, fixes, job flows and others.
Be exposed and improve skills the other Cognos and PeopleSoft tools used by the project
to be able to provide better support for clients.

Project: Vodafone
Tools: Ab Initio

Create technical designs based on ETL functional designs provided by the client
Create test scripts and conduct unit testing for ETL flows.
Build ETL flows based on the approved designs using Ab Initio
Seek resolution to ETL functional questions that arise during design and development.

Resolve ETL system investigation requests (SIR) opened during client testing.
Create ETL technical deliverables required for phase sign-off.
Manage time in accordance with the work plan.
Raise issues in a timely fashion.
Provide weekly status reports.
Develop system and process documentations.

Analyst Programmer
Citibank NA Philippines
11th flr Citibank Square 1, Eastwood Ave, Eastwood City
Libis, Quezon City, Philippines
January 2001 September 2004
Project: SABRE-Teller
Tools: Application Generation System (AGS), Visual Basic
Worked as a SABRE Teller programmer for CITIPhils Asia Pacific countries using Application
Generation System (AGS), and Visual Basic. SABRE Teller is a client-server bank teller and
financial system developed exclusively for Citibank branches globally. The system was
developed through AGS, a propriety programming tool developed by Citicorp.
Responsible for the analysis and design of enhancements as well as fixes to assigned
financial applications of different Asia Pacific countries, documentation, coding, unit testing,
and preparation of technical documents needed to install SABRE-Teller.
Estimate of Project Schedule (Design/Development/Product Testing) based on project
requirements/user requests.
Responsible for assisting users of the Strategic Application Branch Retail Environment
(SABRE) Teller in the Asia Pacific region, from system installation to implementation and
troubleshooting problems encountered, if any.
Handled product testing to ensure quality.

Educational Background
Bachelor of Science in Computer Science
AMA Computer University, Philippines

Trainings Attended
Web XML Design
Syracuse University NY
Fall Semester of 2013
Series 7 Cognos Powerplay Transformer OLAP Modeling
Nexus Technologies, Inc.
November 2006
Informatica Power Center
November 2005
Business Objects 6.5 Universe Design, Supervisor and Enterprise Administration
May 2005
Java Certification School

September 2004
Information Technology Training Program

Citibank Philippines
January 2001