PROJECT REPORT

ON
TRAINING &
DEVELOPMENT

INSTITUTE OF PROFESSIONAL &

EXCELLENCE MANAGEMENT

(GHAZIABAD)

SUMMER TRAINING REPORT

On

ADECLARATION
Study on Employee
Training and Development
UNDERTAKEN AT
FOOD CORPORATION OF INDIA, HEADQUARTERS, NEW
DELHI

I hereby declare that the project report entitled A Study of

training & development of FCI. Is the produce of my
Submitted
in partialInternship
fulfillment for
the award
of is being
sincere effort.
This Summer
Project
Report
degree of

me
alone,
at
INSTITUTE
OF
MASTER OF BUSINESS
PROFESSIONAL ADMINISTRATION
& EXCELLENCE MANAGEMENT
submitted

by

GZB, for the partial fulfillment of the course MBA, and the
2011-12)
report has not been (Session
submitted
to any other Educational
institutions or for any other purpose.
Submitted By:
VINOD KUMAR
VINOD KUMAR
( Student of IPEM,
GHAZIABAD)

Acknowledge
ment

I am highly thankful to the Management of INSTITUTE OF

PROFESSIONAL
& EXCELLENCE MANAGEMENT (IPEM)
Ghaziabad for deputing me as a Management Trainee to the Highly
acclaimed and renowned organization viz. Food Corporation of India
for the period of Eight Weeks.

I have all respect for Mr. KAUSHIK (AGM Training) who assigned me
the project on Training and development remained a Guiding Lantern
throughout the tenure of my training.

I am highly obliged to Mr. SANJEEV KAUSHIK (Assistant General

Manager CPF Division) who guided me in all respects in the fulfillment
of my training and writing up of this project report. He has immense
qualities and potential to guide and train the prospective executives.

ABSTRAC
T

Purpose- The purpose of this study is to know the motivation pattern and
motivation level of the employees working in Food Corporation of India,
Headquarters, New Delhi.

Design and Methodology- The study examined the responses of 100

employees of the organization, which includes two categories of employees. The
questions asked contained information about the number of years since the
employees have been working in the organization, their satisfaction level with the
working conditions and the factors that motivate them the most to give their
best.

Findings- After the study have been conducted, it was found that there is one
most important factor because of which the employees get highly motivated, and
that is Job Security. The factor that de-motivates the employees to the greater
extent is Promotion Policies. The result from the research say that the promotions
are based on seniority and this is what is disliked by the employees.
Research Limitations- the study is limited to examining employee feelings, not
taking account their personal characteristic, which may be important.

Originality and Value- The study is very important from the managerial point of
view as it explains the factors that motivates the employees and boost to work
harder for better results. This study is also important for the organization as it will
help its management to know the requirements of the employees working there.

PREFACE
The research studies are of a great help in enhancing the
knowledge of a person. Practical knowledge is a suffix to
theoretical knowledge. Classroom lecturers clarify the
fundamental concepts of management. But classroom
lectures must be correlated with the practical research
situation. It is in this sense that the research project is
made compulsory for the curriculum and has a significant
role to play in the field of business management. Through
this type of project one can understand the application of
theory into practical. But it is only difficulties, which makes
the success dears. In this project I have put a lot of effort
to make it a success.
This project Fund Analysis at Food Corporation of
India. a study of sources and destination of funds in Food
Corporation of India has been completed as an essential
and obligatory part of M.B.A. curriculum. My purpose for
this project is to find out the process of fund flow and its
utilization in various activities of the organization.

CONTENTS

Introduction to FCI

Objective of FCI

Function of FCI

Vision 2020

Research methodology

Motivation

Departments of FCI

Quality Policy & objective

Conclusion and Suggestions

References

Bibliography

TABLE OF CONTENTS
Acknowledgments
Preface
Abstract

1. Introduction
i.

OverviewFCI..............................................................................10

ii.

Brief
History...............................................................................
....11

iii.

Objectives.........................................................................
...............12

iv.

Organization
Structure........................................................ 16

2.. Function of FCI

i.
Procurement..
21
ii.

Storage and contact details section.

..22

iii.

Movement details section.

..23

iv.
Finance
25

v.

Quality control
details...27

3. Objective of the Project

i.

Research
Methodology.....................................................34

ii.

Type of
Research.................................................................35

iii.

Sample of
design .................................................................36

4. Motivation
i.

Importance of motivation .38

ii.

Step of motivation..39

iii.

Technique of motivation.41

5. Quality
i.

Policies.42

ii.

Objectives42

6. Questionnaires..4648
7. Facility, benefits & improvement or changes...79
8. Departments of FCI
81
9. Conclusion
84
10.
Bibliography..85

FOOD CORPORATION OF INDIA

The food corporation of India was setup under the FOOD CORPORATION ACT 1964,
in order to fulfill following objectives of the Food policy:

10

 Effective price support operations for safeguarding the interest of the

farmers
Distribution of food grains throughout the country for Public Distribution
system; and
Maintaining satisfactory level of operational and buffer stocks of food
grains to ensure National Food Security.
Since its inception in 1965, having handled various situations of plenty and scarcity,
FCI has successfully met the challenge of managing the complex task of providing food
security for the nation. A strong food security system which has helped to sustain the
high growth rate and maintain regular supply of wheat and rice right through the year.
The efficiency with which FCI tackled one of the worst droughts of the century not only
cemented its role as the premier organization in charge of food security in India, but
also brought it accolades from international organizations.
Today it can take credit for having contributed a great deal in transforming India from a
chronically food deficit country to one that is self-sufficient.

INTRODUCTION OF FCI
Food Corporation of India (Hindi: ) was setup
on 14th January 1965 having its first District Office at THANJAVUR -

11

RICE BOWL OF TAMILNADU and HQRS at CHENNAI under Food

Corporations Act 1964 .
FCI is the Largest Corporation in India and probably the largest
supply chain management in Asia. It operates through 5 zonal offices
and 24 regional offices. Each year, the Food Corporation of India
purchases roughly 15-20 per cent of India's wheat output and 12-15
per cent of its rice output. The purchases are made from the farmers
at the rates declared by the Govt. of India. This rate is called as MSP
(Minimum support Price). There is no limit for procurement in terms of
volume; any quantity can be procured by FCI provided the stock
satisfies FAQ (Fair Average Quality) specifications with respect to FCI.
The stocks are transported throughout India and issued under the
Public Distribution System (PDS) for the consumption of the ration
card holders at the rates declared by the Govt. of India. The
difference between the purchase price and sale price, along with
internal costs, are reimbursed by the Union Government in the form
of Food Subsidy. At present the annual subsidy is around $10 billion.
FCI by itself is not a Decision making authority; it does not decide
anything about the MSP, Imports or Exports. It just implements the
decisions made by the Ministry of Food and Ministry of Agriculture.

12

OBJECTIVE OF FCI
The Food Corporation of India was setup under the Food Corporation Act
1964, in order to fulfill following objectives of the Food Policy:

Effective price support operations for safeguarding the interests of the

farmers.

Distribution of food grains throughout the country for public distribution

system.

Maintaining satisfactory level of operational and buffer stocks of food grains

to ensure National Food Security.

13

In its 45 years of service to the nation, FCI has played a

significant role in India's success in transforming the crisis
management oriented food security into a stable security
system. FCI's Objectives are:
To provide farmers remunerative prices.
To make food grains available at reasonable prices, particularly
to vulnerable section of the society.
To maintain buffer stocks as measure of Food Security.
To intervene in market for price stabilization.

14

INDUSTRY PROFILE
Industry Overview:
The Indian Agriculture Industry is on the brink of a revolution that will modernize the
entire food chain, as the total food production in India is likely to double in the next ten
years.
As per recent studies the turnover of the total food market is approximately Rs.250000
crores (US $ 69.4 billion) out of which value-added food products comprise Rs.80000
crores (US $ 22.2 billion). The Government of India has also approved proposals for joint
ventures, foreign collaborations, industrial licenses and 100% export oriented units
envisaging an investment of Rs.19100 crores (US $ 4.80 billion) out of which foreign
investment is over Rs. 9100 crores (US $ 18.2 Billion). The agricultural food industry also
assumes significance owing to India's sizable agrarian economy, which accounts for over
35% of GDP and employs around 65 per cent of the population. Both in terms of foreign
investment and number of joint- ventures / foreign collaborations, the consumer food
segment has the top priority. The other attractive features of the Indian agro industry
that have the capacity to lure foreigners with promising benefits are the deep sea
fishing, aqua culture, milk and milk products.
Excellent export prospects, competitive pricing of agricultural products and standards
that are internationally comparable has created trade opportunities in the agro industry.
This further has enabled the Indian Agriculture Industry Portal to serve as a means by
which every exporter and importer of India and abroad, can fulfill their requirements and
avail the benefits of agro related buy sell trade leads and other business opportunities.
This Indian agro industry revolution brings along the opportunities of profitable
investment and agriculture-industry-india.com provides you the B2B platform with agro
related trade leads, exporters & importers directory etc. that help you make your way to
profit easy.
To lead yourself to the destination of profit through the Indian Agriculture Industry, know
maximum about the EXIM policy, programs & schemes, price policy, seed policy and

15

statistics at the Indian agro portal and harvest benefits from India, world's second largest
producer of food and a country with a billion people. From canned, dairy, processed,
frozen food to fisheries, meat, poultry, food grains, alcoholic beverages & soft drinks, the
Indian agro industry has dainty areas to choose for business.

MAJOR AGRICULTURE PRODUCTS IN WHICH FCI

DEALS:Wheat
With a production reaching ten times in past five years, India is today the second largest
wheat producer in the whole world. Various studies and researches show that wheat
and wheat flour play an increasingly important role in the management of Indias food
economy.
Wheat production is about 70 million tonnes per year in India and
counts for approximately 12 per cent of world production. Being the
second largest in population, it is also the second largest in wheat
consumption after China, with a huge and growing wheat demand.
Production Area
Major wheat growing states in India are Uttar Pradesh, Punjab, Haryana, Rajasthan,
Madhya Pradesh, Gujarat and Bihar. All of north is replenished with wheat cultivation.
Wheat has a narrow geographic land base of production as compared to rice or pulses.
Wheat is a temperate crop requiring low temperatures and most of the country is
tropical.

Rice
Introduction
Throughout history rice has been one of man's most important foods. Today, this unique
grain helps sustain two- thirds of the world's population. Archeological evidence suggests
that rice has been feeding mankind for more than 5,000 years. Today, agriculture is the
backbone of Indias economy, providing direct employment to about 70% of working
people in the country. It forms the basis of many premier industries of India, including
the textile, jute, and sugar industries. Agriculture contributes about 31% to GDP; about
25% of India's exports are agricultural products.

16

Rice Production Area

The major rice growing area in India are West Bengal, Uttar Pradesh,
Madhya Pradesh, Orissa, Bihar, Andhra Pradesh, Assam, Tamil Nadu,
Punjab, Maharashtra, Karnataka, Haryana, Gujarat, Kerala, JammuKashmir, Tripura, Meghalaya, Manipur, Rajasthan, Nagaland,
Arunanchal Pradesh, Himachal Pradesh, Mizoram, Goa, Pondicherry, Sikkim, A & N Island
and D & N Haveli.

CORPORATE VISION -2020

To aggressively promote Decentralized Procurement by State
Governments with special emphasis in non-traditional areas and
commodities.
To ensure adequate buffer for meeting requirements under TPDS
& Other Welfare Schemes.
To dispose of surplus and un-storage worthy godowns and
introduce concepts of mechanized handling in the conventional
godowns.
To undertake R&D for conversion of some of the existing
capacity to bulk and cost effective utilization of existing bulk
capacity.
To optimize monthly movement programmer with existing state
of art of computerization within the country at various locations
as per corporate policies and priorities.

17

 Modernization of Quality Control equipments and systems for

food preservation in order to increase the shelf life of food grain.
To venture in the fields of Forward Trading and Exports of both
surplus stocks of food grains in Central Pool and no-traditional
commodities.
To introduce state of art of financial management in order to
reduce the dependency on the present banking system in the
country.
To initiate systems for settlement of storage loss and transit loss
through insurance coverage and revised inventory mechanism.
To develop efficiency in human resource management both in
staff/officers and workers with changed circumstances in the
work approach of P.S.U. s.
To achieve state of art in computerized communication between
different offices/ depots throughout the country.

Organizational Structure

18

19

SWOT ANALYSIS
Strengths
Round the year availability of materials
Support from central government
Strong network of distribution
Excellent storage management

Weakness
High requirement of working capital
Inadequate automation with regard to information management
Corruption at all level
Leakage

Opportunities

20

 Vast domestic market

Improvement in distribution channel
Diversify into nontraditional commodities/ activities
Threats
Rapid development
Shift in food habits
Entry of retail sector

RESEARCH METHODOLOGY

Research Methodology is a systematically solve the research problem. It has

many dimensions and research methods constitute a part of the research
methodology.
Thus when we talk about research methodology, we do not only talk of the
research methods but also consider the logic behind the methods. We use in
context of our research study, so that research results are capable of being
evaluated either by researcher himself or by others.
To effectively carry out in research, I would use the following research process,
which consists of series of actions or steps.

21

Research comprises of the following steps:1. Formulating the research Problem.

2. Research design & Sample Design.
3. Analysis of data gathered
4. Data analysis comparison
5. Graphics and interpret

1 FORMULATING THE RESEARCH PROBLEM

This is the first step under which the problem is stated in general way and then
ambiguities i.e. understanding and rephrasing the problem thoroughly and
rephrasing the same into a meaningful terms from an analysis point of view.
The research problem under the present project was to study data of various
funds. For this research process was to be formulated and the execution of which
would result in the desired data.

2. PREPARING THE RESEARCH DESIGN

The function of research design is to provide for the collection of
relevant evidences with minimal expenditure of efforts, time and
money.

Research Design

22

 Type of research
Sample design

1.1TYPE OF RESEARCH

The type of research under present is an analytical research. In analytical

research; we use tact's or information already available, and analyze these to
make a critical evaluation of the material. Hence the same would be done.

In this project I had collected facts, data, and information.

1.2 SAMPLE DESIGN

A sample design is a definite plan determined before any data is actually
collected for obtaining a sample. Researcher must select a sample design, which
should be reliable and appropriate for his report.

3. OBSERVATIONAL DESIGN (COLLECTION OF DATA)

Observational design relates to the condition under which the observations are to
be made. Observational design in respect to research. There are several ways of
collecting the appropriate data, which differ considerably in context of money,
time cost and other resources at the disposal of the researcher.

Data can be obtained from two important sources:

Primary data

23

 Secondary Data
Primary data: Primary data are the data that are collected afresh and
for the first time. Thus happens to be in character. Primary data are
collected by the following ways:

Observation

Interview

Schedule

Questionnaire

Secondary Data: Secondary data are the data that are already
collected and are only

analyzed by different sources these

sources are as follows:-

Corporate magazine
Manuals of various companies
Books, journals, newspaper
Employment exchange

The secondary data would be collected from financial statement,

journal of national repute, books of national and international author as well as

24

the annual report of the company. In addition to this internet access will make the
study more effective and meaningful.

IMPORTANCE OF MOTIVATION
Management tries to utilize all the sources of production in a best possible
manner. This can be achieved only when employees cooperate in this task.
Efforts should be made to motivate employees for contributing their maximum.
The efforts of management will not bear fruit if the employees are not
encouraged to work more the following is the importance of motivation:-

25

Motivation employees are always looking for better ways to do a job.

It is the responsibility of the managers to make employees look for

better ways of doing their jobs.

Motivated employees will put maximum efforts

for achieving

organizational goals. Better performance will also result in higher

productivity. The cost of production can also be brought down if
productivity is raised. The employees should be offered more
incentive for increasing their performance. Motivation will act as a

stimulate for improving the performance of employees.

A motivated employees, generally, is more quality oriented. This is
true weather we are talking about a top manager spending extra time

on data gathering & analysis for a report.

Every organization requires human resource in addition to financial
and is significant to the organizations.
a) People must be attracted not only to join the organization but also to remain in it.
b) People must perform the task for which they are hired and must do so in a
dependable manner.

STEPS OF MOTIVATION
The management should concentrate on two things to motivating its employees.
1. Working method of motivation i.e., it should be deter mind as to what ought
to be done.
2. The tools of motivation i.e., it should be deter mind as to when and how a
job is to be done.
1. Knowledge of position of employees:-

26

First of knowledge should be obtained regarding the needs of the employees who
are to be motivated. Different person have different needs. So, different methods
are to be used for motivated different person. Both the individuals and the groups
should be kept in mind while assessing the conditions.
2. Development of tools of motivation:After obtaining the knowledge of the employees needs managers should do the
job of selecting and using specific tools or techniques of motivation.
3. Selection of tools of motivation:Selection of tools of motivation is a difficult task. Following observation is to be
made for the purpose
1. Who is to be motivated?
2. Which technique succeeded or failed in the past

4. Communication media:The technique of motivation should be brought into the notice of employees.
Communication media should be good enough for this purpose. If the
management cannot communication its viewpoint to the employees, it cannot
motivate them as well.
5. Follow up action: -

27

The manager should assess, from time to time, whether the employees have
been motivated or not through a technique of motivation. If one technique fails,
others can be made use of. This type of assessment can bring to light the
shortcomings of present technique by removing its shortcoming.

TECHNIQUES OF MOTIVATION
Every management tries to spacing certain motivational techniques which can be
employed for improving performance of its employees. The techniques may not
be similarly useful in all types of concerns. Motivational techniques may be of two
types i.e., financial and non-financial
Financial motivators:

28

Financial motivators may be in the from of more wages, salaries, profit-sharing,

leave with pay, medical reimbursement bonus, company paid insurance of any
other things that may be given to employees for performance. Money is the most
important motivator to people who are young and raising their families.
Non-Financial motivation:
Under non-financial motivators the employees is not given more money. He, is
rather given more chances of promotion, job security, respect and appreciation
under non-financial incentives. Thus, non-financial incentives include those
factors which do not indirectly he may be receiving financial benefits.
Incentives motivation:An incentive or reward can be anything that attract a workers attention and
stimulates him to work, when the question comes of incentive motivation, the
answer cannot be said to be a perfect one but satisfactory. It is said that people
work for incentives in the form of Ps which are as follows:-

1. Price

2. Prestige

3.

Promotion

Quality Policy/Objectives

29

QUALITY POLICY:
FCI, as the country's nodal organization for implementing the National Food
Policy, is committed to provide credible, customer focused services, for efficient
and effective food security management in the country. Our focus shall be:

Professional excellence in Management of food grain and other

commodities
Service quality and stake holder orientation
Transparency and accountability in transactions
Optimum utilization of resources
Continual improvement of systems, processes and resources
Chairman and Managing Director

QUALITY OBJECTIVES:
Fulfillment of all the targets set as per Govt. of India Food Policy
from time to time.
Monitoring of Quality in all major transactions, processes leading
to improved customer satisfaction level
Accountability for efficiency, responsiveness, performance and
minimization of all losses & Wastes
Need based up gradation of infrastructure and work environment
Need based enhancement of available knowledge & skills.

Transparency in decision making, effective communication

leading to harmonious employee relations

Establishing, maintaining and improving ISO 9001:2000 based

Quality Management Systems covering all areas of activity.

30

Specifications of
Foodgrains
Uniform Specifications of Paddy, Rice and Coarse for the Kharif Marketing
Season 2010-2011
a)
b)
c)
d)
e)
f)

Paddy
Rice
Jowar
Bajra
Maize
Ragi
Uniform Specifications of Paddy, Rice and Coarse for the Kharif Marketing
Season 2010-2011

a)
b)
c)
d)
e)
f)

Paddy
Rice
Jowar
Bajra
Maize
Ragi
Uniform Specifications for Indian Wheat of all varieties for Rabi Marketing
Season 2010-2011

a) Wheat
b) Barley
Uniform Specifications for Wheat and Barley of all varieties for Rabi
Marketing Season 2011-2012
Wheat and Barley

31

Relaxations
Relaxations Given in KMS-2010-11
1)
2)
3)
4)
5)
6)

Punjab
Haryana
Andhra Pradesh
Tamilnadu
Orissa
Maharashtra

Relaxations Given in RMS-2010-11

U.P

Relaxations in uniform specification of Paddy and Rice for

KMS
2010-11
1)
2)
3)
4)
5)

Punjab
Tamilnadu
Andhra Pradesh
Orissa
Chhattisgarh

32

PROJECT OBJECTIVE

The object of the project is to have the finding of

employment morals in FCI head Quarters, so that where
the places they are not satisfied can be changed or
altered so that the company may gives its 100% output
in doing the work. To analyses that employees level of
satisfaction.
Analysis, the function & behavior of employees towards
other & what are the reaction of survey as they are very
friendly with the survey or not etc are the objective of
the project.

To fulfill the object of project I had made the questioner.

And decide to take the sample size of 200 employees of
FCI Head Quarters.
In the questioner there are 20 questions. In which 19
questions are objective & 1 is theoretical.

33

The entire question are suggested or selected by

keeping in the mind the objective of the project.

The questionnaire which I had made is as

following -:

QUESTIONNAIRE
Respected madam/sir,
As a part of my project I would like to gather some information from you
which will help me in an in depth study of project. I would be obliged if you cooperate with me in filling the questionnaire. Since the questionnaire is being used
for academic purpose, the information gathered will be strictly confidential.
VINOD KUMAR (MBA student)
Kindly fill the following:
(Please put a tick mark in the appropriate box)
1. The time taken for promotion is adequate-:
Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

2. The salary/financial compensation is adequate

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

3. Good performance is rewarded

Strongly Agree
Agree
Neutral

Disagree

Strongly Disagree

4. Seniors are cooperative, motivating & fair

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

5. Transfer is done in FCI as per rules/policy, except a few cases:-

34

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

6. Transfer is used as a tool for punishment

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

7. The management involves you in decision making which are

connected to your department?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
8. Performance appraisal system is fair
Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

9. Corporation recognize & acknowledge my work

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

10.
Top management is concerned with the long term welfare of
the employees
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
11.
12.

Retirement facilities are adequate

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

The criteria for promotion is sufficient

Strongly Agree
Agree
Neutral
Disagree

Strongly Disagree

13.
I would leave the organization in the first instance, if I get a
suitable opportunity
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
14.
I am aware of the goal of the organization & I feel that my
work is a step in achieving the goal
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
15.
My superiors supports me in case I do some mistake and help
me in correcting it
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
16.
My work is diversified which gives me the opportunity to
learn & grow professionally

35

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

17.
If I have 3 casual leaves left at the end of the year & I do not
have any work at home, I would come to office :Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
18.

Career potential in the organization is sufficient

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

19.
You have worked hard in completing a work or submitting a
proposal, but the same is often not decided/ finalized in time.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
20.
If your two suggestion are incorporated in the HR policy of
corporation(FCI), you would suggest :a)

b)

(Thank you for your

kind co-operation)

36

1.
The time taken for promotion is
adequate:
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

37

Randomly Select 25 forms of each category for the result

2.
The salary/financial compensation is
adequate
Total result of 200 forms

38

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

39

3.

Good performance is rewarded

Total result of 200 forms

Total result of forms filled by men

by women

Total result of of forms filled

40

Randomly Select 25 forms of each category for the result

4.
Seniors are cooperative,
motivating & fair
Total result of 200 forms

41

42

Total result of forms filled by men

Total result of of forms

filled by Women

Randomly Select 25 forms of each category for the result

43

5. Transfer is done in FCI as per rules/policy, except a

few cases
Total result of 200 forms

Total result of forms filled by men

forms filled by

Total result of of
women

44

Randomly Select 25 forms of each category for the result

6.
Transfer is used as a tool for
punishment
Total result of 200 forms

45

Total result of
by men
of of forms filled

forms filled
Total result
by women

Randomly Select 25 forms of each category for the result

46

7.
The management involves you in
decision making which are connected to
your department?
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

47

Randomly Select 25 forms of each category for the result

8.
Performance appraisal system is
fair
Total result of 200 forms

48

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

49

9.
Corporation recognize &
acknowledge my work
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

50

Randomly Select 25 forms of each category for the result

10.Top management is concerned with the

long term welfare of the employees
Total result of 200 forms

51

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

52

10. Retirement facilities are

adequate
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

53

Randomly Select 25 forms of each category for the result

11. The criteria for promotion is

sufficient
Total result of 200 forms

54

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

55

12.
I would leave the organization in the first
instance, if I get a suitable opportunity
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

56

Randomly Select 25 forms of each category for the result

13. I am aware of the goal of the

organization & I feel that my work is
a step in achieving the goal
Total result of 200 forms

57

Total result of forms filled by men

forms filled by women

Total result of of

Randomly Select 25 forms of each category for the result

58

14. My superiors supports me in case

I do some mistake and help me in
correcting it
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

59

Randomly Select 25 forms of each category for the result

15. My work is diversified which gives

me the opportunity to learn & grow
professionally
Total result of 200 forms

60

Total result of
forms filled by
men
Total
result of of
forms filled by
women

61

Randomly Select 25 forms of each category for the result

16.
I have 3 casual leaves left at the end of
the year & I do not have any work at home, I
would come to office
Total result of 200 forms

62

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

63

17. Career potential in the organization

is sufficient
Total result of 200 forms

Total result of forms filled by men

filled by women

Total result of of forms

64

Randomly Select 25 forms of each category for the result

19.

You have worked hard in completing a work

or submitting a proposal, but the same is often
not decided/ finalized in time
Total result of 200 forms

65

Total result of forms filled by men

filled by women

Total result of of forms

Randomly Select 25 forms of each category for the result

66

There are 400 suggestions in all, but mostly of them are repeated or we can say
same at all, so I just take in your consideration only the main suggestion-:

Promotion-

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1. There should be timely promotion

2. Organization must have departmental exam for next promotion
3. Promotion policy should be improved
4. Preference to the talented or on the merit basis
5. Time bound
6. Rotation of officer
7. Should not be on seniority basis
8. 360 degree performance appraisal system

Retirement1. Change in pension scheme, like in ministries

2. Retirement facility should be better

Recruitment1. This process should be clear & fair.

Facility, benefits & improvement or

changes:

Employees fair price shops should be opened to facilitate the

employees of FCI as railway facility the railway employees in traveling

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Flexibility of doing work should be there.

The policy of awarding the reward to employee is to be review &

recognized the staff or employee though a internal examination & asses
to his/her performance to find the given task is performed in time &
accurate with response.

The benefit to category 3 & 4 should be equivalent to category 1 & 2.

Incentives scheme should be introduce.

More transparent carrier growth policy should be implemented

Increase medical benefits in category 3& 4

There should be provision to improve the carrier of employees or

educational prospective

Salary should be as per other PSUs

Training should be given, in all field time to time.

Manual power should be increased in vigilance division

Provide more opportunities.

Transfer should be given if the employee have some need at home

Rotation/ transfer from one seat to another, after a specific time.

HR Policy
There is no HR policy in FCI, so there is a need of it

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A comprehension HR policy should be formulated & distributed

among all employees keeping the interests of employees in mind
The HR policy formulated should be followed equally for all
employees of the FCI .

Storage system- There should be good storage system

DEPARTMENTS OF FCI

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General section.
Accounts Department.
Stocks Department.
Storage and contacts Department.
Establishment.
Planning and Research.
Engineering.
CPF Division
Industrial Relation Labor Department.
Policy and Industrial Relation.
Quality control Internal Audit and
Verification.
Hindi Section.
Social Welfare.
Purchase.
Sales.
Computer Division.
Budget and cost control.
Pension Cell.

Physical

My areas of work in this Division are as

follows:

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 Uploading of individual wise contribution received from all

the units of FCI for category I offices in Ms-Dos (UNIX
based software).

My learning and experience- I have learned how CPF

division manages the individual balances of CPF. How
Schedules received from each unit of FCI containing individual
subscription and corporation contribution are entered in MsDos to maintain consolidated record at the headquarters.

Uploading of individual wise opening balances for the

financial year 2011-2012 in the oracle based software viz.
FAP (Financial Accounting Package) of FCI.

My learning and experience- I had an experience to work

in Oracle based software FAP which runs online and
employees can have its access through Username and
Password.

Studying and editing Ms-Excel sheet maintain all the

investment made by CPF trust as guided by the offices.
My learning and experience - I gain knowledge in MSexcel and also about the overall investments made by FCI.

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 Sanction amount calculation and feeding in Excel for CPF

payment (final payment, part final payment and
Temporary Advance)
My learning and experience- I learned about the various
types of payments of CPF viz. a) FINAL PAYMENT, it is given
at the time of retirement of employee. b) PART FINAL
PAYMENT, it is given one year prior to retirement and for
house building purposes. c) TEMPRORY ADVANCE, it is given
as advance which is recovered through monthly instalments
from the employee, it is given for the purposes like marriage
and religious functions.

Learned diary and dispatch work of CPF Division.

My learning and experience I gained the knowledge
about how letters are dispatched from one division to another,
within FCI Headquarters and from this division to other offices
outside. How separate registered is maintained for different
types of letter. This makes records for each letter available in
a systematic manner and also works as proof of letters being
send to whom and on which date.

Inserting the Batch number on the monthly schedules

received from the unit offices of FCI.
My learning and experience I have learnt how to insert
the batch number unit wise & month wise, so that these may
be easily entered in the data operating system in the
computer.

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CONCLUSION
It has been observed that CPF division of FCI
Headquarters is going through a transaction phase.
Provisionally they maintained all data and records
manually but now they are switching to new
technologies with the extended use of computer.
Moreover use of Oracle based software FAP for data
management of CPF is remarkable achievement for a
pure government based corporation like FCI. I had an
opportunity to work on manual based system as well
as new system under UNIX based Dos and FAP.
Definitely use of technology will make the work easy
as well as safe for data maintaining and easy access.
With a huge work force being retiring this decade use
of technology will be of immense help for this
organization.

I sincerely thank my institute for giving me this

opportunity to have training in FCI, which is one of the
largest P.S.U in India & an apex organization in food
security. I had really not only learned about the work

74

which is mentioned above but also had experienced

the working culture of this big organization, got an
opportunity to interact with learned & experienced
officers of FCI. This was extremely helpful to our
overall academic as well as personal growth.

BIBLIOGRAPHY
BOOKS: 1. Human resource management by VSP Rao
2. Kothari C.R. (2005), Research Methodology-Methods & Techniques, New Age
International Pvt. Ltd. Publishers, New Delhi.
3. Pandey I.M. (2003), Financial Management, Tata McGraw Hill.
4. Shapiro Alan C. (2003) Multinational Financial Management John Wiley & Sons
(ASIA) Pvt. Ltd.

REPORT: Bulletin and Annual Report: - Food Corporation of India. (From

2004-2005 to 2008-09).
Annual Report of FCI for the financial year 2009-10 is under
submission to Food Ministry, so unavailable.

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WEBSITES: www.ifsweb.nic.in
www.financialexpress.org
www.fciweb.nic.in
www.agriculture-industry-india.com

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