Tourism Sector EHSMS Requirements - June 2013 PDF

Abu Dhabi EHSMS Regulatory Framework
(AD EHSMS RF)
Tourism & Culture Sector EHSMS Requirements

Version 2.0
June 2013
Table of Contents
1.
Scope ................................................................................................................................... 3
1.1.
Tourism & Culture Sector EHSMS Requirements ..................................................... 3
1.2.
Tourism and Culture Sector Scope of work ............................................................... 3
1.3.
Abu Dhabi Tourism and Culture Authority roles and responsibilities ......................... 4
1.4.
Nominated Tourism and Culture sector entities roles and responsibilities: ................ 5
2.
TCA Abu Dhabi Sector EHS Policy ....................................................................................... 6
3.
Tourism & Culture Sector EHS Targets and Objects ............................................................ 7
4.
Additional Sector Reporting Requirements ........................................................................... 8
5.
Tourism Sector Emergency Management Program .............................................................. 9
6.
Tourism & Culture Sector Audit Program .............................................................................. 9
7.
Sector Compliance and Enforcement Process.................................................................... 11
Appendix A: EHS Policy ................................................................................................................. 12

Appendix B: Emergency Management Plan ................................................................................... 14
Appendix B: Tourism and Culture Sector Legal and Regulatory Requirements .............................. 16
AD EHSMS RF Version 2.0 February 2012

Page 2 of 14
1. Scope
1.1. Tourism & Culture Sector EHSMS Requirements
The Tourism & Culture Sector EHSMS Requirements document outlines the core
components and requirements developed in full compliance with the AD EHSMS RF
requirements as per AD EHS RI- Mechanisms 2.0-AD EHSMS Sector Requirements and are
as follows:
Tourism & Culture Sector EHS Policy;

Tourism & Culture Sector EHS Targets and Objectives;
Additional Sector Reporting Requirements;
Tourism & Culture Sector Emergency Management Program;
Tourism & Culture Sector Audit and Inspection Program; and
Tourism & Culture Sector Non-Conformance and Enforcement Process.
In addition, it provides the requirements for all Nominated Tourism & Culture Sector Entities
to develop, implement and maintain an approved Environment, Health and Safety
Management System for their business operation in full compliance with AD EHSMS RF
(Elements, Regulatory Instrument, Guidelines, Standards and Guideline Value) and Tourism
& Culture Sector EHSMS Requirements document which should be read in association with
the relevant Abu Dhabi Tourism and Culture Authoritys Policies and Standards.
The Tourism & Culture Sector EHSMS requirements are a risk-based system designed to
manage identified Environment, Health, and Safety Hazards which have the potential to
affect, influence, impact and threaten Tourism & Culture Sector Entities operations, and
define the required control measures (As Low As Reasonably Practicable- ALARP),
programs, procedures and actions through which they can prevent/ eliminate, mitigate,
prepare, respond to and recover during normal and emergency operations.
1.2. Tourism and Culture Sector Scope of work.

This document applies to all tourism and culture sector entities that are regulated, licensed
and/ or nominated by TCA Abu Dhabi as being bound by this Tourism and Culture Sector
EHS requirements, as well as their contractors.
The nominated entities shall implement the provisions of the Tourism and Culture EHS
requirement and AD EHSMS Regulatory Framework requirements. The entity management
shall ensure that there is an organizational structure, process and resources to effectively
support and implement the requirements.
The nominated entity classified as high or medium risk entity shall appoint a dedicated EHS
Manager, Officer and/ or representative whose primary responsibility will be to coordinate
and manage the Entitys EHS regulatory obligations and commitments. This will include the
implementation of this Tourism and Culture Sector EHS requirements. Nominated entities
classified as low risk shall nominate a person (ex. GM, Engineer or any Manager) to
coordinate and manage the Entitys EHS regulatory obligations and commitments.
The scope of Tourism and Culture Sector Requirements and AD EHSMS RF applies to all
Tourism and Culture Sector related activities, products and services provided, licensed and
nominated entities including the following:
Page 3 of 14
Hotels
Hotel Apartments
Food services and drinking places
Performing Arts, Spectator Sports, and Related Industries
Art Galleries, Museums, Designated Historical and Religious Sites, and Similar
Institutions
Amusement, Tourist and Recreational Industries and Services
Zoological, Recreational Parks and Gardens
Tourism Operators / Tourism Agencies
Any other activities, products or services not listed above and licensed by TCA Abu Dhabi
that may pose a risk to workers, contractors, subcontractors, public and visitors are included
in the scope of this EHS requirement.
Any other similar activities, products or services not licensed by TCA Abu Dhabi are
excluded and not covered by the Tourism and Culture Sector EHS requirements.
1.3. Abu Dhabi Tourism and Culture Authority roles and responsibilities
TCA Abu Dhabi as the regulatory authority for the tourism and culture sector is responsible
for supervising the implementation of this Tourism and Culture Sector requirements across
the tourism and Culture sector. Specifically TCA Abu Dhabi is responsible for:
Development of the Tourism and Culture Sector requirements in accordance with the
requirements of AD EHSMS RF;
Identification of entities that cannot work in the Emirate without implementing the
EHSMS should be in accordance with the Emirate approved system
Revision and approval of the EHSMS developed by nominated entities, to ensure

compliance with the requirements of the AD EHSMS RF at Abu Dhabi Emirate level
and also the requirements of the Tourism and Culture Sector;
Monitoring the implementation of the system through periodical inspection of

nominated entities;
Reporting to the Competent Authority (Abu Dhabi EHS Centre) on the performance
of the Tourism and Culture Sector ; and
Auditing nominated entities within the tourism and culture sector, if the need arises.

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1.4. Nominated Tourism and Culture sector entities roles and responsibilities:
Develop and implement an entity based EHSMS within their scope of work according
to the requirements of the Abu Dhabi EHSMS RF and TCA Abu Dhabis Tourism
Sector and Culture requirements in order to protect workers, the community and the
environment from adverse effects resulting from their activities;
Meet timelines for development and implementation of the Entity and Tourism and
Culture Sector requirements set by TCA Abu Dhabi as the regulatory authority for the
tourism and culture sector;
Actively audit their system to ensure compliance with AD EHSMS RF and Tourism
and Culture Sector requirements;
Undergo an annual third party external compliance audit and submit results to TCA
Abu Dhabi;
It should be noted that the entity management is ultimately responsible for ensuring
that their entity complies with the EHS requirements of the Tourism and culture
sector and AD EHSMS RF

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2. TCA Abu Dhabi Sector EHS Policy

The purpose of this Environmental, Health and Safety (EHS) Policy is to publicly state TCA
Abu Dhabis position on matters relating to the management of environment, health and
safety issues within the tourism and culture sector.
In addition to responding to the legislative requirements of the Abu Dhabi EHSMS RF this
Policy reflects TCA Abu Dhabis commitment to:
Its duty of care to provide a safe and healthy tourism destination;

Adopt best practice standards for protecting the health and safety of tourists and
tourism workers in Abu Dhabi;
Adopt best practice standards for protecting the environment in which nominated
tourism entities operate;
Integrate risk management into the tourism sector operations and activities;
Work with and assist nominated tourism sector entities through the provision and
sharing of information, training, and support to help them to achieve the EHS Policy
goals;
Demonstrate and promote the achievement of a sustainable tourism industry that
embraces the ecological, economic and social aspects of human existence; and
Be a leader in the provision of sustainable niche destinations in the Middle-East and
Internationally.
TCA Abu Dhabi is accountable to the AD EHS Centre and the EHS Higher Committee for
the overall implementation of this Policy. This includes allocation of resources for the
effective implementation and effective regulation to ensure the tourism and culture sector
entities are aware of their responsibilities through appropriate delegation and
communication.
The Director General, TCA Abu Dhabi is accountable to AD EHS Centre and the EHS
Higher Committee for monitoring and reporting environment, health and safety performance
and implementation of appropriate programs and actions to ensure compliance with this
Policy.
The head of each of the nominated tourism and culture sector entity (ex: General Manager)
is accountable to the Director General, TCA Abu Dhabi for the implementation and
compliance with this EHS Policy.
The Director General, ADTA and the heads of the nominated tourism and culture sector
entities may delegate responsibilities to their respective EHS representatives for the
fulfilment of their requirements under this EHS Policy and associated programs.
Copy of EHS Policy is provided in Appendix A.
Note: Tourism Sector EHS Policy which has been developed for Abu Dhabi Tourism
Authority (ADTA) previously is attached, a new EHS policy is being developed for Tourism
and Culture sector (Merger of ADTA, ADACH and TDIC Culture department).Once the new
EHS policy for TCA Abu Dhabi is developed and approved this Tourism and Culture sector
requirements will be updated with new EHS Policy.

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3. Tourism & Culture Sector EHS Targets and Objects

KPI No.
Description
Target
Timeframe
KPI 2-01
Total Number of EHS Incidents

Reported:
Trend (Decreasing Trend)
Yearly
KPI 2-02
EHS Department Resources
Trend (Increasing Trend)
Yearly
KPI 2-03
Number of EHSMS Workshops /

Seminars or Similar Training
Organized / Performed / Attended
Yearly
KPI 2-04
Lost Time Injury Frequency Rate

(LTIFR)
Yearly
KPI 2-05
Lost Time Injury Severity Rate (LTISR)
Yearly
Yearly
Yearly
Yearly
Yearly
KPI 2-06
KPI 2-15
KPI 2-16
KPI 2-17
Total Reportable Case Frequency

(TRCF)
Number of written warning notices
received from the SRA as a result of
non-compliance to EHSMS
requirements.
Number of fines / penalties /
prosecutions received from the SRA as
a result of non-compliance to EHSMS
requirements.
Number of Monitoring Activities of
Contractors / Supply Chain:
All these KPIs must be monitored and reported by Nominated Entities to TCA Abu Dhabi
EHS Section, who will report as required to AD EHS Center.
Targets for the KPIs reported will be set based on established baselines and in consideration
with international best practice.
Baseline performance figures for most of the parameters are currently available and these
will be used to set realistic performance KPIs for the Tourism and Culture Sector and drive
continual improvement in all areas of occupational health, safety and environment and
sustainability indicators.
KPI targets will be set in consultation with entities and approval sought from TCA Abu Dhabi
senior management to enable the continual improvement cycle to commence to drive
change within the tourism and culture sector towards best international practice.

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4. Additional Sector Reporting Requirements

Tourism & Culture Sector shall comply with AD EHSMS RF Element 07 Monitoring,
Investigation and Reporting.
Tourism & Culture Sector shall comply with AD EHSMS RF Mechanism 6.0 - EHSMS
Performance and Incident Reporting.
Additional Tourism and Culture KPIs and Targets
KPI 2-07
KPI 2-08
KPI 2-09
KPI 2-10
KPI 2-11
KPI 2-12
KPI 2-13
KPI 2-14
Power Consumption
(Total Kilowatts Hours (kW h))
Water Consumption
Water use (in production processes, office
activities or as drinking water) (Total cubic
meters (m3))
Paper Consumption
Average number of paper pages used
per month
Fuel Consumption
Average fuel consumption of entity
owned and /or operated vehicles.
(Liters per 100 kilometers)
Non-Hazardous Waste Disposal
Amount of non-hazardous (solid and
liquid) waste collected by Service
Providers for disposal.
Non-Hazardous Waste Recycling;
Amount of segregated non-hazardous
(solid and liquid) waste collected by
Service Providers for recycling / reuse /
further processing.
Hazardous Waste Disposal;
Amount of hazardous (solid and liquid)
waste collected by Service Providers
for disposal.
Hazardous Waste Recycling;
Amount of hazardous (solid and liquid)
waste collected by Service Providers
for recycling / reuse / further
processing.

10% reduction
2012 ~`2013
20% reduction
2012 ~`2013
20% reduction
2012 ~`2013
20% reduction
2012 ~`2013
20% reduction
2012 ~`2013
20% reduction
Yearly
2012 ~`2013
Yearly
Page 8 of 14
5. Tourism Sector Emergency Management Program

The Guideline for Hotel Emergency Management Plans was developed by Abu Dhabi
Tourism & Culture Authority and the Emergency and Public Safety Department of Abu Dhabi
Police GHQ. It is put into force by the TCA Abu Dhabi.
The document was based on AS 3745-2010, DIN 14096 and refers to AD EHS RI - CoP 7.0 - Fire Prevention Planning and Control and AD EHS RI - CoP - 6.0 - Emergency
Management Requirements.
Copy of Guideline for Hotel Emergency Management Plan is provided in Appendix B.
This Hotel Emergency Management Plan currently is relevant for the nominated entities of
Hotels and Hotel apartments in T&C sector. As new entities such as
1. Food services and drinking places
2. Performing Arts, Spectator Sports, and Related Industries
3. Art Galleries, Museums, Designated Historical and Religious Sites, and Similar
Institutions
4. Amusement, Tourist and Recreational Industries and Services
5. Zoological, Recreational Parks and Gardens
6. Tourism Operators / Tourism Agencies,
shall be nominated this document will be updated accordingly with consultation of Abu Dhabi
Civil Defence and AD EHS Centre.
ie
6. Tourism & Culture Sector Audit Program

TCA Abu Dhabi adopts an agile risk based approach for both EHS inspections and auditing.
The risk based approach assesses T&C sector entities operations, characteristics and
attributes against set of risk criterias. Based on the results of the assessment the T&C
sector entities will be ranked in order of priority from high, medium to low risk entity, where
audits and inspections will be scheduled and prioritized for high-risk entities onward
descending.
In order to enable differentiation of T&C sector entity according to the above risk criteria, an
arbitrary risk scoring will be required. This only needs to be a basic risk scoring approach,
and entities can be assigned a 1-5 risk score against the identified risk criteria above, with 5
being the highest risk score and 1 being the lowest. The entities that accumulates the
highest risk score overall (i.e. against all the risk criteria) are the entities that should be
prioritized for planned and detailed audits.
The risk criteria are factors that help to determine the level of risk associated with various
entity operations and/ or activities. Mentioned criteria will be based on environment, health &
safety (EHS) principles, such as those factors that would constitute a high environment,
health & safety risk where risk criterias can be characterized and categorized into several
categories. These include:
-
Size of Entity (Number of rooms, Number of employees and occupancy Rates);

Page 9 of 14
Nature of operations and / activities (ex: resort hotel with many recreational and
leisure facilities versus conventional hotel with simple and standard accommodation
facilities);
Compliance of EHSMS with minimum AD EHSMS RF and TCA Abu Dhabi
requirements;
Number Of High-Risk Hazards/ Areas Identified In The Hotel EHSMS And
Seriousness Of The Hazards;
Location of the entity. (ex: Sensitivity of the environment )
Number of Serious EHS Incidents Reported By the Entity.
History of Non-Compliance (E.G. Number and Seriousness of Previous NonCompliances).
Environmental Performance Record Reported.
Number and Nature of Public Complaints As They Relate To EHS Issues.
Reputational Risk to Abu Dhabi.
Number and Size of Contractors and Nature of Their Activities.
Number and Nature of Tourism Events Held At the Hotel Facility.
Other risk criteria can be developed to assess the level of EHS risk within a T&C sector
entity, but the above comprise a solid suite for the purpose of the initial filtering and entitywide risk assessment process.
TCA Abu Dhabi EHS Division shall conduct (3) Categories of EHS Audits and inspections as
follows:
I.
T&C Sector EHS Audit Categories:

-
II.
EHSMS Compliance Audits: Aim to verify Entities implementation and compliance with
Tourism and Culture Sector EHSMS Requirements and Expectations against Audit Criteria.
EHSMS Performance Audits: Will be performed against Entities EHS Targets Achievement by
verifying its minimum Key Performance Indicators (KPI) Reporting Requirements.
EHS Random Audits: EHS Division shall conduct surprise audits on Entities for checking the
effectiveness and efficiency of EHSMS. Schedule of Random Audits shall not be informed to
Entities prior to audits.
T&C Sector EHS Audit Frequencies (Annually):

-
High Risk Entities: Conduct (1) EHSMS Compliance Audit + Optionally (1) EHSMS
Performance Audit.
Medium Risk Entities: Conduct (1) EHSMS Performance Audit + Optionally Conduct (1)
EHSMS Compliance Audit.
Low Risk Entities: Optionally Conduct (1) EHSMS Performance Audit.

Page 10 of 14
III.
T&C EHS Inspections Categories:

-
IV.
EHS Planned Inspections: Are Inspections to be conducted on regular basis and intervals;
planned inspections are inspections scheduled in advance to take place at a certain time and
date. These inspections are generally done in accordance with the hazards associated and its
potential for serious EHS incidents and threats.
EHS Random Inspections: SRA EHS Division shall conduct random/ surprise EHS Inspections
on Entities for checking the effectiveness and efficiency of EHSMS. Schedule of Random
Inspections shall not be informed to Entities prior to inspections.
T&C Sector EHS Inspections Frequencies (Annually):

-
High Risk Entities: Conduct (2) EHS Planned Inspections and Optionally (1) EHS Random
Inspections.
Medium Risk Entities: Conduct (1) EHS Planned Inspections and Optionally (1) EHS Random
Inspections.
Low Risk Entities: Optionally (1) EHS Random Inspections.
7. Sector Compliance and Enforcement Process

TCA Abu Dhabi has developed a compliance and enforcement process which includes
Non-compliance / Non-conformity Notice;
Written Warning;
Monetary Fines;
Suspension of Trade / Commercial License; and
Cancellation of Trade / Commercial Industrial License.
TCA Abu Dhabi has a documented procedure for the enforcement / penalty process, which
is enforced through the Compliance Section which is a part of Tourism Standards Division.
(Note: This is to be included as per mandate of the SRA, and until EHSMS enforcement
process is standardized and approved by the AD EHS Centre at emirate level).
Abu Dhabi EHS Centre 2012

This document is and shall remain the property of the Abu Dhabi Tourism & Culture Authority /AD EHS Centre. It may
only be used for the purposes for which it was intended. Unauthorised use or reproduction of this document is
prohibited.

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Appendix A: EHS Policy

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Appendix B: Emergency Management Plan

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Page 15 of 14
Appendix C: Tourism and Culture Sector Legal and

Regulatory Requirements

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Appendix C Abu Dhabi Tourism & Culture Sector EHS Legal Requirements Register
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
1.0
1.1 General
Requirements
All Activities
1.2 General
Requirements
Activities involving
Risk of Fire
Related
Laws/Regulations
Specific Legal Provisions
(HOTEL) buildings / offices / general requirements

Lack of Safety
compliance in the
workplace
Lack of Fire
Prevention
Personal injury,
property damage
Fire, personal injury,

property damage
UA Federal Law 8 (1980) Article 91: Each employer shall provide appropriate safety measures to protect workers
against the hazards of occupational injuries and diseases that may occur during the work
and also against fire and other hazards that may result from the use of machines and other
work tools. He shall also adopt all other safety measures prescribed by the Ministry of
Labour and Social Affairs. Every worker shall use the protective gear and the clothing
supplied to him for this purpose, shall comply with all instructions given by the employer
to protect him against hazards, and shall refrain from taking any action that might obstruct
the enforcement of such instructions.
1980
UAE
AD EHSMS RF-Version 2.0 Elements, Regulatory Instrument, Guidelines, Standards and Guideline Value
(Feb 2012)
UA Federal Law 8 (1980) Article 92: Each employer shall display in a conspicuous position at the workplace detailed
instructions indicating the measures to be taken to prevent fire and protect the workers
against hazards to which they may be exposed while performing their work. Such
instructions shall be in Arabic and in another language understood by the worker.
2012
AD EHS
Center
UAE
AD EHS RI - CoP - 7.0 - Fire All sections of Code of Practice

Prevention Planning and
Control
1.3 General
Requirements
All Activities
First Aid
Last
Approving
Checked or
Officer
Updated
Lack of adequate
first aid capability.
1 T&C Sector EHS Aspects Legal Requirements
Complications from
injuries
UA Federal Law 8 (1980) Article 93: Every employer shall provide one or more first-aid boxes containing medicines;
the Ministry of Labour and Social Affairs may prescribe bandages, antiseptics and such
other first-aid material as. There shall be one first-aid box for every 100 workers; the box
shall be located in a conspicuous place, within the easy reach of the workers, and shall be
controlled by a person specialized in administering first aid.
AD EHS RI - CoP - 4.0 - First
Aid and Medical Treatment All sections of Code of Practice
1980
2012
1980
2012
AD EHS
Center
UAE
AD EHS
Center
Ref.
No.
Aspects of
operations /
activities
1.4 General
Requirements
All Activities
Working conditions
1.5 General
Requirements
Workplace illness
exposures
monitoring
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Poor workplace
sanitation, lack of
water and Hygiene
facilities
Health, Safety
and
Environmental
Impact
Ill health, disease
promulgation
Lack of exposure and Complications from

or employee health occupational illness
monitoring
Related
Laws/Regulations
UA Federal Law 8 (1980) Article 94: Without prejudice to the regulations and orders issued by the competent
government authorities, an employer shall ensure that each workplace is perfectly clean,
ventilated and provided with adequate lighting, drinking water and toilets.
AD EHS RI - CoP - 8.0 General Workplace
All sections of Code of Practice
Amenities
UA Federal Law 8 (1980) Article 95: An employer shall arrange for one or more medical practitioners to carry out
general medical examination, at regular intervals of not more than six months, on those of
his workers who are exposed to any of the occupational diseases specified in the Schedule
attached hereto, and shall record the findings of such examinations in his records as well
as in the workers personal files. The medical practitioners shall immediately inform the
employer and the Labour department of cases of occupational disease occurring among
the workers, and of resulting deaths, after the facts have been confirmed through
appropriate medical and laboratory tests. The employer shall in turn report these findings
to the Labour department. The medical practitioner carrying out the periodic examination
may order that any worker who has been exposed to an occupational disease be
AD EHS RI - CoP - 9.0 - reexamined after a period shorter than the interval prescribed in the first paragraph of this
article, if he believes that the worker's condition so warrants. UAE Labour Law 21
Workplace Wellness
AD EHS RI - CoP - 1.2 Lead Exposure
Management
AD EHS RI - CoP - 1.1 - All sections of Codes of Practice
Management of Asbestos
Containing Materials
AD EHS RI - CoP - 5.0 Occupational Health
Screening and Medical
Surveillance
2 T&C Sector EHS Legal Register
Last
Approving
Checked or
Officer
Updated
1980
UAE
2012
ADEHSC
1980
UAE
2012
ADEHSC
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
1.6 General
Requirements
All Activities
Medical care
Lack of medical care Personal illness
1.7 General
Requirements
All Activities
Safety orientation
Lack of awareness
1.8 General
Requirements
All Activities
Alcohol
Intoxicated
employee
1.9 General
Requirements
All Activities
Worker compliance
Worker Non
compliance
Personal injury or
illness
Personal injury or
property damage
Personal injury or
property damage
Related
Laws/Regulations
Last
Approving
Checked or
Officer
Updated
UA Federal Law 8 (1980) Article 96: An employer shall provide his workers with medical care facilities up to the
standards laid down by the Minister of Labour and Social Affairs in conjunction with the
Minister of Health.
1980
UAE
1980
UAE
1980
UAE
1980
UAE
UA Federal Law 8 (1980) Article 98: The employer or his representative shall inform each worker, upon recruitment,
of the occupational hazards involved and the protective measures he must take, and shall
post detailed written instructions in this respect at the workplaces.
UA Federal Law 8 (1980) Article 99: It shall be unlawful for an employer, his representative or any person having
authority over workers to bring or allow anyone else to bring any kind of alcoholic
beverages into a workplace for consumption therein or to allow any person in a state of
drunkenness to enter or remain on the premises.
UA Federal Law 8 (1980) Article 100: Each worker shall comply with the orders and instructions related to industrial
security and safety precautions, shall use the appropriate protective devices and treat any
such devices in his possession with due care. No worker shall commit any act leading to
non-compliance with such instructions, or to the misuse, damage or destruction of the
equipment provided for protecting the health and safety of the workers. An employer may
prescribe in the disciplinary regulation penalties to be imposed on workers contravening
the provisions of the preceding paragraph.
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
1.10 Employees / visitors Cigarette smoke

smoking
1.11 Manual handling
Weight, size, sharp

edges
Health, Safety
and
Environmental
Impact
Headache, respiratory Federal Law No. 24 (1999)

irritation, asthma,
for Protection and
lung cancer
Development of the
Environment
Injuries, disability
1.12 Office work including Ergonomics, Posture Strain to back/neck,

PC and VDT
Issues
eye strain
Related
Laws/Regulations
Chapter IV Protection of Air from Pollution Article 57 states: Public and tourism
establishments shall undertake measures to prohibit smoking in closed public spaces except
within the limits allowed in the license issued to such establishmentsSmoking shall also be
prohibited in public means of transportation and elevators.
Last
Approving
Checked or
Officer
Updated
1999
UAE
2012
ADEHSC
2012
ADEHSC
AD EHS RI - CoP - 14.0 - All sections of Code of Practice

Manual Handling and
Ergonomics
Ministerial Order No. 32
(1982) Determination of
Preventive Methods and
Measures for the
Protection of Workers
from the Risks of Work.
Issued by Ministry of
Labour.
AD EHS RI - CoP - 14.0 Manual Handling and
Ergonomics
Article 6, practical measures to reduce health risks in the workplace

Article 7, Workplace conditions
Article 9, Measures to protect workers from dangers

.
Ref.
No.
Aspects of
operations /
activities
1.13 IT related work
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Electrocution
Health, Safety
and
Environmental
Impact
Related
Laws/Regulations
Electrocution Injury
and possible death.
AD EHS RI - CoP - 15.0 Electrical Safety
Last
Approving
Checked or
Officer
Updated
AD EHS RI - CoP - 24.0 Tag-out - Lock-out

(Isolation)
Ministerial Order No. 32 Article 5 Measures to ensure safe conditions at work
(1982) Determination of Article 9- Measures to protect workers from dangers
Measures for the
Labour.
1.14 Air conditioning
Temperature,
viruses, bacteria,
fungi
Widespread Illness,
allergies
2012
ADEHSC
2012
ADEHSC
AD EHSMS RF - Standards Section 2 provides guidance on air quality management.

and Guideline Values - v2.0
AD EHS RI - CoP - 9.0 Workplace Wellness
AD EHS RI - CoP - 12.0 Prevention and Control of
Legionnaires Disease
Federal Law No. 8 (1980)
Ministerial Order No. 32 Article 6, practical measures to reduce health risks in the workplace
Measures for the
Labour.
Ref.
No.
Aspects of
operations /
activities
1.15 Water supply
1.16 Cleaning chemical

handling
1.17 Mechanical
equipment
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Bacteria, viruses,
heavy metals
Hazardous / toxic
chemicals
Noise, Sound
Health, Safety
and
Environmental
Impact
Widespread Illness,
gastrointestinal
disorders
Illness and or injury,

poisoning, skin
irritation
Long term hearing

issues
Related
Laws/Regulations

Preventive Methods and Article 6, practical measures to reduce health risks in the workplace
Measures for the
Labour.
AD EHS RI - CoP - 1.0 Hazardous Materials
Last
Approving
Checked or
Officer
Updated
1982
UAE
2012
ADEHSC
2012
ADEHSC
All sections of Code of Practice provides specific guidelines for management of highly
hazardous substances in the workplace
Local Law No. 16 (2005) Article 14 Establishment or individual is prohibited from practicing any work or
conducting any activity adversely affecting the health of man and safety of environment
without obtaining license from the Authority.
AD EHSMS RF - Standards
and Guideline Values - v2.0 Section 3 provides guidance on noise standards and management
AD EHS RI - CoP - 3.0 Occupational Noise
Measures for the
Labour.
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
1.18 Electrical equipment Electricity
1.19 Office work and

events
Bacteria, viruses,
Contagious Disease
1.20 Working at heights
Height
1.21 Pest Control
Pesticides
Health, Safety
and
Environmental
Impact
Electrocution Injury
and possible death.
Related
Laws/Regulations

Electrical Safety

(1982) Determination of Article 5 Measures to ensure safe conditions at work
Preventive Methods and Article 9, Measures to protect workers from dangers
Measures for the
Labour.
Illness
Federal Law No. 8 (1980) Concerning regulating Labour Relations (Chapter 5 Occupational Safety, Protection,
Health and Social Care) All relevant articles
Federal Law 27 of 1981
Concerning Communicable Could not locate specific location
Diseases Ministry of Health
Slip / fall from height
resulting in accident,
Working at Heights
personal injury
(1982) Determination of Article 7, Workplace conditions
Measures for the
Labour.
Poisoning, allergies,
AD EHS RI - CoP - 1.0 - All relevant sections
respiratory problems
Hazardous Materials
Last
Approving
Checked or
Officer
Updated
2012
ADEHSC
2011
UAE
2012
ADEHSC
2012
ADEHSC
Ref.
No.
Aspects of
operations /
activities
1.22 Pump and

mechanical Room
and Generator
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Noise Pollution,
Electricity, slip trip
and fall, PPE
Health, Safety
and
Environmental
Impact
Long term hearing
issues, short term
issues such as
headaches, lack of
concentration, ringing
in ears
Related
Laws/Regulations
AD EHS RI - CoP - 2.0 Personal Protective

Equipment
All relevant sections
AD EHS RI - CoP - 15.0 Electrical Safety

AD EHS RI - CoP - 17.0 Safety Signage and Signals
October 2011
EHS
Committee
Measures for the
Labour.
2.0
2.1 Cooking in Kitchen
Last
Approving
Checked or
Officer
Updated
Kitchen Area
Flammable Materials Fire, Injury / Burns

/ Hot utensils, etc

Occupational Food
Handling and Food
Preparation Areas
2.2 Food Preparation
Sharp Knives, heat
Injury, cuts, blood,

infection
2.3 Food handling
Bacteria
Infection resulting in
illness

Measures for the
2012
ADEHSC

Concerning
Health and
precaution
Federal Law No. 8 (1980) Concerning
Health and
precaution
regulating Labour Relations (Chapter 5 Occupational Safety, Protection,

Social Care) Relevant Articles 91 through 101 relating to medical care and
1980
regulating Labour Relations (Chapter 5 Occupational Safety, Protection,

Social Care) Relevant Articles 91 through 101 relating to medical care and
1980
UAE
UAE
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
3.0
3.1 Lobby outside
building
3.2 Garden use
Related
Laws/Regulations
Outdoor Common Areas

Slippery area
Slips/trips/falls
resulting in personal
injury
Sharp Objects on the Injury and illness

ground

Safety Signage and Signals
Measures for the
Labour.
AD EHS RI - CoP - 35.0 Portable Power Tools

4.0
2012
ADEHSC
2012
ADEHSC
2012
ADEHSC
All relevant sections

(1982) Determination of Article 6, practical measures to reduce health risks in the workplace
Preventive Methods and Article 7, Workplace conditions
Measures for the
Labour.
4.1 Walking
Last
Approving
Checked or
Officer
Updated
Indoor Common Areas

Slippery floors and Slip/fall resulting in
trailing cables across accident/personal
open floor spaces
injury

Amenities
CoP provides guidelines on Walking and Working Surfaces.
Measures for the
Labour.
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
Related
Laws/Regulations
5.0
5.1 Walking
Last
Approving
Checked or
Officer
Updated
Reception Area
Slippery floors and Slip/fall resulting in
trailing cables across accident/personal
open floor spaces
injury
CoP provides guidelines on Walking and Working Surfaces.

.

(1982) Determination of Article 6, practical measures to reduce health risks in the workplace
Preventive Methods and Article 7, Workplace conditions
Measures for the
Labour.
6.0
6.1 Store Rooms / Store Falling objects, lack
Item
of oxygen

Amenities
2012
ADEHSC
2012
ADEHSC
2012
ADEHSC
Storage Areas
Injury from falling

objects, suffocation
AD EHS RI - CoP - 14.0 - CoP provides guidelines on Manual Handling.

Manual Handling and
Ergonomics
AD EHS RI - CoP - 14.1 Manual Tasks Involving the
Handling of People
Measures for the
Labour.
7.0
7.1 Traffic management Pedestrian and
vehicle safety
Injury and possible

death

Article 94 clean, ventilated, well lit workplace with welfare facilities
Parking Area
AD EHS RI - CoP - 44.0 - CoP provides guidelines on Transport Safety.

Traffic Management and
Logistics
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
8.0
8.1 Handling of
Breakable Items
8.2 Disposal of
breakable Items
Related
Laws/Regulations
Last
Approving
Checked or
Officer
Updated
Handling and Disposal

Broken Glass / Sharp Personal Injury / cuts / Ministerial Order No. 32
Materials
blood / infection
Measures for the
Labour.
Sharp Materials

Personal Injury / cuts / Ministerial Order No. 32
blood / infection
Measures for the
Labour.

Articles relating to medical care and precaution
1982
UAE
1982
UAE

Articles relating to medical care and precaution
9.0
9.1 Waste disposal
9.2 LP Gas Fuel storage
Outdoor Events and or Exhibitions

Bacterial
contamination
Infection resulting in
illness
Risk of leakage, fire, Personal injury

explosion
AD EHS RI - CoP - 54.0 - All sections of CoP.

Waste Management
AD EHS RI - CoP - 1.0 - Section 3.2.1 provides specific guidelines for employers and employees exposed to
Hazardous Materials hazardous substances. Section 3.3.4 provides guidelines for training of persons handling
hazardous substances at workplaces.
Ministerial Order No. 32 Article 9 Measures to protect workers from dangers and other relevant articles
2012
October 2011
ADEHSC
EHS
Committee
Ref.
No.
Aspects of
operations /
activities
9.3 Crowds
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Public safety
Health, Safety
and
Environmental
Impact
Injury, damages
10.0
Related
Laws/Regulations
(1982) Determination of Article 18 Storage of dangerous materials

Measures for the
Labour.
Consult with AD Police for Provided by Abu Dhabi police
specific requirements
Last
Approving
Checked or
Officer
Updated
2012
AD Police
Indoor Events and or Exhibitions
10.1 Food events
Bacteria
Illness, death
Federal Law No. 8 (1980) Concerning regulating Labour Relations (Chapter 5 Occupational Safety, Protection, October 2011
EHS
Committee
10.2 People gatherings
Contagious disease
Widespread Illness
Ministerial Order No. 32 Article 6 Practical measures to reduce health risks in the workplace
Measures for the
October 2011
EHS
Committee
Labour.
Concerning regulating Labour Relations (Chapter 5 Occupational Safety, Protection,
Federal Law No. 8 (1980) Health and Social Care) Article 91- Protection against occupational injuries and diseases
11.0
Emissions to Air and Water
AD EHSMS RF - Standards Section 3.13 on indoor air quality

11.1
Laundry, painting,
cleaning
Volatile Organic
Compound Emissions
Indoor air quality

pollutant
Greenhouse gas
Local Law no.16 2005 Law 16 Section 25 - Combat pollution; protect safety and quality of air, water, soil, natural
This law outlines the resources, biological diversification, and ensure the optimal utilization of environment and
requirements to assess its resources
environmental impacts of
sewage, air emissions,
hazardous waste
management, impacts to
current and future
developments, and urban
planning.
Feb 2012
ADEHSC
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
Related
Laws/Regulations
Last
Approving
Checked or
Officer
Updated
AD EHSMS RF - Standards
11.2
11.3
Excessive Energy
Consumption
Renovation /
Construction
Co2 (due to
operations)
Air pollution /
Release of dust
Section 3.1 provides guidance on Generator of Air Emissions.

.
Local Law no.16 2005 Section 1, Article 3, item 5 states the following responsibilities of the Agency:
Habitat disruption and
This law outlines the 5) Assess impact of industrial gases and household air pollutants on the environmental and
possible destruction, requirements to assess wildlife and recommend solutions regarding air pollution and implementing projects to
of marine, flora and environmental impacts of clear and control gas emissions in coordination with the authorities concerned
fauna
sewage, air emissions, And item 25 (Page 5) states the following responsibilities of the Agency:
hazardous waste
25) Combat pollution; protect safety and quality of air, water, soil, natural resources.
current and future
planning.
Section 3.3 provides guidelines on Assessment of Air Quality. Section 3.4 provides
AD EHSMS CoP11 Air
guidelines on Monitoring and Reporting Protocol for Air Quality; Section 3.5 provides
Quality V1.1 20 AD EHSMS
guidelines on Management of New Sources of Emissions and 3.6 provides guidelines on
RF - Standards and
Management of Emissions from Stationary Sources. Section 3.11 provides guidelines on
Guideline Values - v2.0
Management of Global Issues. Section 3.12 and 3.13 provide guidelines on Occupational
Air Quality Management and Indoor Air Quality Management.
Chapter IV Protection of Air from Pollution, Article 52 states All parties and individuals
Federal Law No. 24, 1999
shall, at the time of exploration, drilling, construction, demolition or transportation of
This law outlines ways to
wastes or dusts produced as a result, during these activities, undertake the necessary
achieve sound
precautions in addition to the precautions required for storage or safe transportation to
environmental
prevent dispersion of such wastes and dusts as specified in the Executive Order.
Habitat destruction,
management and
Section 1, Article 3, Item 5 states the following responsibilities of the Agency:
biodiversity loss
sustainability through the
5) Assess impact of industrial gases and household air pollutants on the environmental and
establishment and
wildlife and recommend solutions regarding air pollution and implementing projects to
enhancement of suitable
clear and control gas emissions in coordination with the authorities concerned.
management, legal and
item 25 (Page 5) states the following responsibilities of the Agency:
technical instruments to
25) Combat pollution; protect safety and quality of air, water, soil, natural resources,
protect, develop and
biological diversification, and ensure the optimal utilization of environment and its
conserve the environment
resources
in the Emirate of Abu
Dhabi.
Local Law no.16 2005
This law outlines the
Feb 2012
EHS
Committee
Feb 2012
ADEHSC
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
Related
Laws/Regulations
requirements to assess
hazardous waste
current and future
Section 1, Article 3, Item 5 states the following responsibilities of the Agency:
planning.
And item 25 (Page 5) states the following responsibilities of the Agency:
resources
hazardous waste
current and future
planning.
AD EHSMS RF - Standards Section 3.11 provides guidelines on Management of Global Issues
11.4
Travel domestic
and international
CO2 emissions
(indirect)

Global warming,
climate change, sea
hazardous waste
level rise,
desertification,
current and future
flooding, habitat
destruction,
planning.
biodiversity extinction,
Section 1, Article 3, item 5 states the following responsibilities of the Agency:

And item 25 (Page 5) states the following responsibilities of the Agency:
resources
Last
Approving
Checked or
Officer
Updated
Feb 2012
ADEHSC
Feb 2012
ADEHSC
Ref.
No.
Aspects of
operations /
activities
Health & Safety

Hazard/
Environment
Aspects
(e.g. fire,
physical))
Health, Safety
and
Environmental
Impact
Related
Laws/Regulations
12.0
Last
Approving
Checked or
Officer
Updated
Waste Management
Commercial, solid,
Soil and groundwater
12.1 Waste Management hazardous chemicals
contamination
and food wastes
Law No. (21) of 2005 for

Waste Management in the
Emirate of Abu Dhabi
Chapter IV
Responsibilities Of Waste Generators
Article 5 (provides details of requirements to generators such as Hotel)
Feb 2012
ADEHSC
Feb 2012
EHS
Committee
Feb 2012
EHS
Committee
AD EHS RI - CoP - 54.0 Waste Management

12.2
Contract
Environmental
Services
12.3
Pest Control
Contractor
Chapter VI
Soil, groundwater, and Law No. (21) of 2005 for
Responsibilities Of Environmental Service Providers
or marine
Waste Management in the
Article 7 (provides detailed requirements for Environmental Service Providers; JAD Hotel
contamination
Emirate of Abu Dhabi
shall ensure selection of contractor meets requirements.)
Article 51:
It is prohibited to spray or use pesticides or any other chemical compounds for agriculture,
public health requirements or other purposes except after satisfying the conditions,
Improper or excess Soil, groundwater, and
Federal Law No. 24, 1999 controls and safeguards specified in the Executive Order to avoid the direct or indirect,
application of
or marine
immediate or late exposure of human, animal, plant, water courses or any other
pesticides
contamination
components of the environment to the harmful effects of such pesticides or chemical
compounds.
Mishandling of waste
streams

Tourism Sector EHSMS Requirements - June 2013 PDF

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Tourism Sector EHSMS Requirements - June 2013 PDF

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Abu Dhabi EHSMS Regulatory Framework

(AD EHSMS RF)

Tourism & Culture Sector EHSMS Requirements

Tourism & Culture Sector EHSMS Requirements ..................................................... 3

Tourism and Culture Sector Scope of work ............................................................... 3

TCA Abu Dhabi Sector EHS Policy ....................................................................................... 6

Tourism & Culture Sector EHS Targets and Objects ............................................................ 7

Additional Sector Reporting Requirements ........................................................................... 8

Tourism Sector Emergency Management Program .............................................................. 9

Tourism & Culture Sector Audit Program .............................................................................. 9

Sector Compliance and Enforcement Process.................................................................... 11

Appendix A: EHS Policy ................................................................................................................. 12

AD EHSMS RF Version 2.0 February 2012

Tourism & Culture Sector EHS Policy;

1.2. Tourism and Culture Sector Scope of work.

Revision and approval of the EHSMS developed by nominated entities, to ensure

Monitoring the implementation of the system through periodical inspection of

AD EHSMS RF Version 2.0 February 2012

AD EHSMS RF Version 2.0 February 2012

2. TCA Abu Dhabi Sector EHS Policy

Its duty of care to provide a safe and healthy tourism destination;

AD EHSMS RF Version 2.0 February 2012

3. Tourism & Culture Sector EHS Targets and Objects

Total Number of EHS Incidents

Trend (Decreasing Trend)

EHS Department Resources

Trend (Increasing Trend)

Number of EHSMS Workshops /

Trend (Increasing Trend)

Lost Time Injury Frequency Rate

Trend (Decreasing Trend)

Lost Time Injury Severity Rate (LTISR)

Trend (Decreasing Trend)

Trend (Decreasing Trend)

Trend (Decreasing Trend)

Trend (Decreasing Trend)

Trend (Increasing Trend)

Total Reportable Case Frequency

AD EHSMS RF Version 2.0 February 2012

4. Additional Sector Reporting Requirements

AD EHSMS RF Version 2.0 February 2012

Trend (Increasing Trend)

Trend (Increasing Trend)

5. Tourism Sector Emergency Management Program

6. Tourism & Culture Sector Audit Program

Size of Entity (Number of rooms, Number of employees and occupancy Rates);

AD EHSMS RF Version 2.0 February 2012

Location of the entity. (ex: Sensitivity of the environment )

Number of Serious EHS Incidents Reported By the Entity.

History of Non-Compliance (E.G. Number and Seriousness of Previous NonCompliances).

Environmental Performance Record Reported.

Number and Nature of Public Complaints As They Relate To EHS Issues.

Reputational Risk to Abu Dhabi.

Number and Size of Contractors and Nature of Their Activities.

Number and Nature of Tourism Events Held At the Hotel Facility.

T&C Sector EHS Audit Categories:

T&C Sector EHS Audit Frequencies (Annually):

AD EHSMS RF Version 2.0 February 2012

T&C EHS Inspections Categories:

T&C Sector EHS Inspections Frequencies (Annually):

7. Sector Compliance and Enforcement Process

Non-compliance / Non-conformity Notice;