UNIVERSITY OF THE PUNJAB, LAHORE

COURSE OUTLINE
Operations and Production Management
Course
Instructor
Name of the Course Operations and Production Management
Course Number
BC/MC-613
Credit Hours
3: Three Hours Per Week
Category
Core
This course is an extension to the subject of management. It is
a compulsory subject at the terminal level of the
Aims and Objectives B.Com/M.Com Honors Program. It is aimed to study
the systems and the processes that produce goods
and/or provide services in manufacturing concerns.
MID TERM:
No. of
Introduction:
Lectures
Definition of Operations management.
4 Lectures
Nature and scope of Operations management.
Types of Operations.
Operations function.
Primary functions of Operations management
Traits of a Good Operations Manager
Importance of Operations management
Interaction of Operations with other functional areas of business.
Operations Performance and Strategy
Process Design:
3 Lectures
What is process design?
Process Types the volume variety effect on process design
Design of Products and Services:
2 Lectures
Why is good design so important?
Benefits of interactive design
Supply Network Design:
3 Lectures
The supply network perspective
Program

B.Com/ M. Com

Factors influencing the Location of capacity

Best possible choice of plant location
Professional decision-making through weighted index
Forecasting:
Knowing the Options
Approaches to Forecasting
Process Layout and Flow:
What is Layout?

3 Lectures
3 Lectures

 The basic layout types

What type of layout should an operation choose?
Job Design and Work Measurement:
What is Job design?
Method Study in Job Design
Techniques in Work Measurement
Capacity Planning and Control :
What is capacity management?
Capacity Planning --- The Queuing Theory

3 Lectures

3 Lectures

5 Lectures

Final Examination:
Inventory Planning and Control
What is inventory?
Advantages and disadvantages of holding inventory
The volume decision
4 Lectures
The time decision
Supply Chain Planning and Control:
What is supply chain management?
The activities of supply chain management
3 Lectures
Types of relationships in supply chains
ERP and MRP:
What is ERP?
How did ERP develop?
3 Lectures
What is MRP?
The Bills of Materials
Lean Synchronization
5 Lectures
The Lean Philosophy of Operations Management
The Techniques of Lean Management --- JIT System
Quality Management:
3 Lectures
What is Quality and why is it important?
Components of Total Quality Management
Operations and Risk Management
What is Risk Management
1 Lecture
Assess the potential causes of risks from failure
Preventing Failure occurring
Mitigating the effects of failure
Recovering from the effects of failure
Operations and the Corporate Social Responsibility
Text Book
Operations Management By, William J. Stevenson 9th edition
Prescribed:

Recommended
Books:

Instructional
Aids/Resources

Teaching Strategies

Assessment Criteria

Recommendations

Operations Management By, Nigel Slack, Stuart Chambers,

Robert Johnston.6th Edition
Operations Management By, Jay Heizer & Barry Render, 9th
Edition
Class facilities to Instructor and students for Lectures per
Room.
1 Overhead Projector
1 White Board and Markers.
1 Rostrum
Max 60 students sitting facility.
Practical Workbook.
Photocopy facility for Handouts/Case studies.
Lectures.
Handouts.
Group Discussions.
Presentations.
Sessional
Mid-Term
Final Examination
25 %
35 %
40 %
Quizzes and
Test Assignment
and
Paper (1 hour
Presentations
and 30
Paper (2 hours)
Attendance,
minutes)
Class
Participations
and discipline
Seminars may be arranged by inviting Professionals having
experience in the field of Operations

Journals:
Journal of Operations Management
International Journal of Operations and Production Management
International Journal of Quality and Reliability Management

Websites:
The Association for Operations Management:http://www.apics.org/default.htm
Institute of Operations Management (IOM): http://www.iomnet.org.uk/
Manufacturing and Service Operations Management Society (MSOM),
http://msom.society.informs.org/