On Windows 8.

1 systems, the screen will mention WHEA_UNCORRECTABLE_ERROR,

while on other systems youll see the 0x0000124 error code instead:

The most common cause is the CPU voltage being too low, but here are some other
common causes for this error:

corrupt hardware: damaged hard disk, video card problem, RAM corruption,
problems with the processor

driver compatibility issues (this especially happens for Windows 8.1 systems)

driver conflict

heat related problems, e.g. overclocking the system

a corrupt Windows registry

corrupt or removed Windows-specific system files

Contents [hide]
1 Fix 0x0000124 in Windows 8

1.1 Fix #1: Disable overclocking from BIOS

1.2 Fix #2: Check drivers

1.3 Fix #3: Run chkdsk or Windows Memory Diagnostic

2 Fix 0x0000124 in Windows 7, Vista, XP

2.1 Fix #1: Reset BIOS

2.2 Fix #2: Check drivers

2.3 Fix #3: Run chkdsk, Windows Memory Diagnostic

3 General fixes for 0x0000124

4 More Information
o

4.1 Linked Entries

4.2 Support Links

4.3 Applicable Systems

Fix 0x0000124 in Windows 8

Fix #1: Disable overclocking from BIOS
In order to fix the 0x0000124 (WHEA_UNCORRECTABLE_ERROR) error on Windows 8 or
Windows 8.1 systems, make sure the Overclockingfeature from your computers BIOS is
disabled.
To do so, follow these methods to open BIOS.
Method #1: Complete shutdown
1. Hold the Shift key while also pressing the Shutdown button
2. Select Restart

Method #2: Open Charm Bar

1. Press the Windows key and the C key (or swipe from the right of the screen) to open
the Charm Bar
2. Click Settings
3. Click Change PC Settings
4. Click General
5. Click on Advanced Startup and then click Restart Now
6. Go to Troubleshoot, then Advanced Options and then UEFI Firmware Settings
7. Click Restart
After your computer restarted, it should open into the BIOS menu automatically:
1. Go to Advanced tab
2. Go to Performance
3. Look for a Overclocking option
4. Make sure its disabled
5. If its enabled, disable it
6. Save the settings and exit BIOS by hitting the F10 key. Choose Yes if youre asked to
exit with saving the changes

Fix #2: Check drivers

If you recently installed a new driver, make sure its compatible with the Windows version
you currently have on your computer.
To do so, follow these steps:

1. Start your computer

2. Press the Windows and C keys to open Charm Bar
3. Type Device Manager in the search box
4. Determine if theres any corrupt drivers installed (any errors reported) from the list of
drivers installed.
If there are no errors reported in Device Manager, update the software of your most
recently installed driver.
To do so, right-click on the drive and click Update Driver Software

If you cant boot into Windows to run Device Manager, boot into Safe Mode and run Device
Manager from there:
1. Insert the Windows installation media (DVD or USB)
2. Restart the computer
3. Press any key to boot from the media

4. Click Repair your computer

Windows 8 Repair Your Computer Menu

5. Click Troubleshoot
6. Click Advanced options
7. Click Startup Settings
8. Click Restart
9. At the Startup Settings screen, press F4 to boot into Safe Mode

Windows 8 Advanced Boot Options/Startup Settings

Fix #3: Run chkdsk or Windows Memory Diagnostic

To troubleshoot if the 0x0000124 (WHEA_UNCORRECTABLE_ERROR) error is caused by

a corrupt or failing hard drive or memory, you can run the following tools:

chkdsk

Windows Memory Diagnostic

Easy Recovery Essentials

To run chkdsk, follow these steps:

1. Press the Windows and C keys to open Charm Bar
2. Type cmd in the search box
3. Right-click on Command Prompt from the results list

4. Click Run as Administrator

5. Once Command Prompt has loaded, type:

chkdsk C: /f

Replace C: with the letter of the drive where your Windows is installed.
To run Windows Memory Diagnostic, follow these steps:
1. Press the Windows and C keys to open the search box from Charm Bar
2. Type Windows Memory Diagnostic in the search box
3. Click on Windows Memory Diagnostic from the search results list

4. Continue with the Windows Memory Diagnostic wizard to complete the process and
wait for the results
To run Easy Recovery Essentials and automatically detecting if your hard disk or RAM
memory is corrupt or is failing, follow these steps:
1. Download Easy Recovery Essentials
2. Burn the ISO Image. Follow our instructions on how to burn a bootable ISO image. If
youd like to have a recovery USB instead, follow our instructions on how to make a
recovery USB.
3. Boot into Easy Recovery Essentials
4. Select Automated Repair
5. Click Continue and wait for the Automated Repair process to finish. Automated
Repair process will report any issues found with your hard disk or RAM memory: