Job Description

Position:

HR Manager

Location:

Bengaluru

Role Summary:
The HR Manager is the first point of contact for managers and employees to provide counsel, coaching
and support on HR fundamentals and employee related questions. This role is critical in executing our key
HR initiatives, providing available and responsive internal employee support, and driving HR functional
excellence and process improvement. This role will report to Lead-EHRM South.

Essential Responsibilities:

Provide dedicated guidance and coaching to multiple managers and employees with specific focus
on:
o

Employee advocacy/engagement,

HR fundamentals and Process training,

Employee Relations Management,

Performance Management,

Career Development,

Talent assessment, acquisition and retention

Workplace investigations as appropriate

Provide employees and managers with an available first point of contact for questions and guidance
on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business
Partners; navigates employees and manager to HR Services when it is the more appropriate
resource

Partner with HR Business Partners and O&TD professionals to execute business-specific HR

strategies.

Ensure that all employee relations issues are properly identified, reported, investigated and resolved

Provide advice and counsel to managers and employees to ensure consistent application and
integration of policies, procedures and practices at 100% compliance to promote an ethical and
compliant work environment

Lead key HR processes including compensation planning and compliance

Conduct HR training and support for functional processes like EMS, Session C, Salary Planning, New
Employee Orientation and New Manager Assimilation

Assist with other HR special projects or initiatives as needed

Maintain and protect confidential data with utmost scrutiny, judgment, and care

Conduct investigations including gathering, preserving, documenting and analyzing all available
information and evidence, and in some circumstances, making recommendations to the business on
disciplinary action

Provide coaching and mentorship to new team members or HR Specialists/Generalists

Lead other site-wide HR projects as necessary, working across multiple client groups

Qualifications:

MBA/PGDM with specialization in human resources

5 - 10 years of Human Resource experience with increasing responsibility

Excellent communication skills and ability to engage with employees and influence leadership

Strong process and interpersonal skills

Desired Qualifications:

Passionate, employee advocate who wants to make a difference in the organization by helping
employees succeed

Approachable and responsive resource able to connect with employees at all levels

Desires employee-facing work; willingness to make horizontal moves to develop HR expertise

Strong customer service focus, with a high level of responsiveness

Supportive team player with a strong drive to create a positive work environment; ability to diffuse a
tense situation

Applies solid judgment ensuring integrity, compliance, & confidentiality

Strong interest in innovative HR solutions and process improvement

Understanding of HR concepts and principles with expertise in a specialty area such as staffing,
analytics, facilitation, etc.

Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a
fast paced environment

Sound knowledge of local labor laws and government requirements

Detailed-oriented with excellent organizational & documentation skills

Proponent of the segmented HR model, understands the benefits