Q1)the staff position in organisation may take following form;

1. specialized staff
2. general staff
3. personal staff
4.all

Q2)personal function is
1. can be either line function or staff function
2.line function
3.staff function
4. neither line nor staff

Q3)motivation is
1. external feeling
2. none
3.internal feeling
4.external + internal

Q4)prestige and power isrelated to which need

1.social need
2.physiological need
3.self actualisation
4. esteem

Q5)grapevine is an an extremely dangerous/harmful channel of communication

1. true
2. false

Q6)grievence procedure & suggestion boxes are important means of downward

communication
1. true
2. false

Q7) 3 ego states in transactional analysis are adult, adoloscent,child

1. true
2. false

Q8) in hospital when potential of h.o.d is appraised to occupy higher position to

undertake higher responsibility,it is called as...............appraisal
1. organisational
2.executive
3.potential
4.performance

Q9)all regarding manpower planning are true except

1. may be formal or informal
2.is acontinuous process
3.is merely forecasting of demand and supply of human resourses
4. is vital in anagerial function

Q10)in transactional analysis when person respond emotionally he is in which ego state
1. adult
2. child
3. parental
4.all

Q11)in a hospital the policy is not to have stock out of any material,the administration
ordered that every ward or unit should have 15 days material in stock in their ward,its
called
1. official inventory
2.unofficial inventory
3.fixed order price
4.order level stock

Q 12) cost incurred in planning an order is known as

1. inventory aquisittion cost
2.inventory carrying cost
3.stage cost
4. shortage cost

Q13)decentralisation is 9as an organisation concept)

1. delegation of actual performance of work
2.delegation of decision making
3.physical or geographical dispersal of its activities
4.none

Q14)the principle of unity of commonst implies

1.in union there is strength
2.none
3.employee should recieve order from one superior only
4.group to be assigned the responsibility of commanding

Q15)when an order is executed by supplier in antisipation of customes order it is

1. pull view
2.replenishment cycle
3. cycle view
4.push view

Q16)historically the oldest type of organisation relationship is

1. line
2. none
3. staff
4. audit

Q17)a wide span of management yield

1.tall structure + flat structure
2.none
3. flat structure
4. tall structure

Q18)in a hospital a formal group is created by management and informal groups evolve
themselves of those the informal groups are stable and survive longer coz they are formed
due to social and physiological factor
1.true
2. false

Q19)in health organisation line organisation thinks while self organisation acts
1. true
2. false