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On
Recruitment and Selection Process
Of
Exim Bank Limited.
Supervisor:
Dr. Md. Nazmul Karim Chowdhury
Professor
Department of Management Studies
University of Dhaka
Dhaka-1000
Prepared By
Md. Mijanur Rahman
Roll No #17
Serial No #53
Stream: Human Resource Management
Department of Management Studies
University of Dhaka
Dhaka-1000
Letter of Transmittal
October20, 2008
To
Preface
Acknowledgement
Undoubtedly all praise to Allah. So, first of all, I express my deep gratitude to the
almighty Allah who created and nurture us in this transitory world. I also have to put
my heartfelt respect and gratitude for the kindness and cooperation that was provided
to me to complete my assigned report on the topic of Recruitment and Selection
process of Exim Bank Limited. In preparing my report I have taken great assistance
and support from some persons and organization .I would like to express my gratitude
and heartfelt thanks to all them who supervised me and give guidance throughout the
study.
I express my sincere gratitude to respected teacher Professor Dr. Md. Nazmul Karim
Chowdhury who guided supervised me during the study. I would like to thank all the
faculty members of Exim Bank Limited Ltd especially to Md. Zakaria Faruq , Senior
Vice President & Manager of Nawabpur branch, Asraful Haque , Senoir Principal
Officer, General Banking In charge & Second Officer of Nawabpur branch, Idris Ali
, Foreign exchange in charge , Executive Officer and Roquibul Hasan, Investment In
charge Executive Officer who gave me necessary information and excellent guidance
to prepare this internship report
Last of all I would like to express my thanks to the authors, researchers, article writers
and friends who helped me in every stage of the report by providing valuable
information and suggestion in respect of preparing this report.
.
Md.Mijanur Rahman.
Table of Contents
Topic
Letter of Transmittal
Preface
Acknowledgement
Table of contents
Executive summary
Chapter-One (Introduction)
1.1 Statement of the report
1.2 Scope of the report
1.3 Objectives of the report
1.4 Methodology of the report
1.5 Limitation of the report
Chapter- Two (Banking Sector in Bangladesh)
2.1 Introduction
2.2 Banking Sector in Bangladesh
2.3 Number and Types of Bank
2.4 Bangladesh Bank
2.5 Services of Banking Sector
2.6 Monetary and Credit Policy
2.7 Conclusion
Chapter- Three (Islami Banking)
3.1 Definition and Concept of Islami Bank
3.2 History and Growing of Islami Banking
3.3 Salient Features of Islamic Banks
3.4 Basic Objective of Islamic Banks
Chapter Four (Exim Bank Limited)
4.1 Introduction
4.2 Historical Background
4.3 Mission
4.4 Vision
4.5 Management
Executive Summary
The Internship report is prepared as requirement of MBA program of Department of
Management studies, Stream: Human Resource Management, University of Dhaka.
This report focuses on 90 days working experiences in Nawabpur Road branch,
Export Import Bank of Bangladesh Limited.
This report attempts to find out the process of Recruitment and Selection in Export
Import Bank of Bangladesh Limited. In this report I tried at my best to find out the
real scenario of the Recruitment and Selection in Export Import Bank of Bangladesh
Limited. Recruitment and Selection are the most important task of any organization to
attract potential employees.
This report gives detail about recruitment and selection in Export Import Bank of
Bangladesh Limited, what recruitments needed for getting jobs in this organization
and sub procedures of recruitment and selection process.
In Export Import Bank of Bangladesh Limited, recruitment and selection procedures
include these steps (Requisition, Published Job Advertisement, Arrangement of
Written Test, Arrangement of Viva Voce, and Issue of Appointment Letter& Joining
Report)
I have listed out this report, Banking Sector in Bangladesh, Islami Banking, Details
about Exim Bank Limited, Recruitment and Selection Process of Exim Bank, Finding
and Analysis and then recommend some point for improving recruitment and
selection process of this organization and concluding remark about the recruitment
and selection.
I wish a great success of Exim Bank Bangladesh Limited in the banking sector in the
Bangladesh through their talented people which they attracted though their systematic
recruitment and selection procedures.
Chapter- One
Introduction
Chapter- Two
2.1 Introduction:
Financial structure primarily depends on the level of economic and social
development of a particular country. Its involve through a historical process along
with the level of development different kinds of financial institution grow and develop
to meet different kinds of needs of economic and social development . The word bank
was probably derived from the word 'bench' as during ancient time Jews used to do
money -lending business sitting on long benches. First modern banking was
introduced in 1668 in Stockholm as 'Svingss Pis Bank' which opened up a new era of
banking activities throughout the European Mainland.In the South Asian region, early
banking system was introduced by the Afghan traders popularly known as
Kabuliwallas. Muslim businessmen from Kabul, Afghanistan came to India and
started money lending business in exchange of interest sometime in 1312 A.D. They
were known as 'Kabuliwallas'.
Nationalized Banks
Sonali Bank
Pubali Bank
Uttara Bank
It will appear from the above information that banking in independent Bangladesh
started with only 06 nationalized commercial banks. In the subsequent years
following independence, however number of banks has substantially increased. As of
today (2000-2001) number of commercial banks stands at 4 including 4 Islamic banks
and 13 foreign banks in 2000-2001, in addition to these 46 commercial banks, there
are 09 specialized banks including 03 agricultural banks and 01 cooperative bank. In
total more than 6150 branches were in operation having more than TK 81000 cores of
deposits during 2000-2001.
(if 25% more compared to total deposit) then interest is not paid. This account
guarantees loan. Almost all the banks follow the same rules in the field of savings
account, except foreign banks for varying deposit. On an average, all the banks give
around six percent interest.
Internet Banking
Customers need an Internet access service. As an Internet Banking customer, he will
be given a specific user ID and a confident password. The customer can then view his
account balances online. It is the industry-standard methods used to protect.
Communications over the Internet.To ensure that customers' personal data cannot be
accessed by anyone but them; all reporting information has been secured using
Version and Secure Sockets Layer (SSL).
Home Banking:
Home banking frees customers of visiting branches and most transactions will be
automated to enable them to check their account activities transfer fund and to open
L/C sitting in their own desk with the help of a PC and a telephone.
Electronic Banking services for Windows:
Electronic Banking Service for Windows (EBSW) provides a full range of reporting
capabilities, and a comprehensive range of transaction initiation options.
The customers will be able to process all payments as well as initiate L/Cs and
amendments, through EBSW. They will be able to view the balances of all accounts,
whether with Standard Chartered or with any other banks using SWIFT. Additionally,
transactions may be approved by remote authorization even if the approver is out of
station.
Automated Teller Machine (ATM):
Automated Teller Machine (ATM), a new concept in modern banking, has already
been introduced to facilitate subscribers 24 hour cash access through a plastic card.
The network of ATM installations will be adequately extended to enable customers to
non-branch banking beyond banking.
Tale Banking:
Tele Banking allows customers to get access into their respective banking information
24 hours a day. Subscribers can update themselves by making a phone call. They can
transfer any amount of deposit to other accounts irrespective of location either from
home or office.
SWIFT:
Swift is a Bank owned non-profit co-operative based in Belgium servicing the
financial community worldwide. It ensures secure messaging having a global reach of
6,495 Banks and Financial Institutions in 178 countries, 24 hours a day. SWIFT
global network carries an average 4 million message daily and estimated average
value of payment messages is USD 2 trillion. Swift is a highly secured messaging
network enables Banks to send and receive Fund Transfer, L/C related and other free
format messages to and from any banks active in the network. Having SWIFT facility,
Bank will be able to serve its customers more profitable by providing L/C, Payment
and other messages efficiently and with utmost security. Especially it will be of great
help for our clients dealing with Imports, Exports and Remittances etc.
Narrow Money:
Narrow Money increased by Tk. 2,631.90 crores or 15.3% to Tk.19881.30 crores in
1999-2000. Of the components of Narrow Money, currency outside banks went up by
Tk.1489.40 crores or 17.2% to Tk.10176.00 crores, and demand deposits went up by
Tk.1142.50 crores or 13.3% to Tk.9705.30 crores.
Broad Money:
Broad Money increased by Tk.11735.70 crores or 18.6% to Tk. 74,762.40 crores in
1999-2000 compared to the increase of 12.8% in the preceding year. Of the
components of Broad Money, Narrow Money increased by 15.3% and time deposits
rose by 19.9% compared to the increase of 8.6% in Narrow Money and 14.5% in time
deposits in the preceding year. The shares of currency outside banks, demand deposits
and time deposits in Broad Money stood at 13.6%, 13.0%, and 73.4% respectively on
30th June, 2000 compared to 13.8%, 13.6% and 72.6% respectively on 30th June,
1999. Expansion of credit to the private sector, government sector (net), public sector,
and other assets (net), along with a surplus in net foreign assets contributed to the
expansion of Broad Money.
Reserve Money:
Reserve Money increased by Tk.2321.80 crores or 15.7% to Tk.17064.50 crores in
1999-2000 compared to the increase of 8.3% during the preceding year. Of the
components of Reserve Money, currency outside banks increased by Tk.1489.40
crores or 17.1% compared to the increase of Tk.533.30 crores or 6.5% during the
preceding year. Scheduled banks balances with the Bangladesh Bank increased by
Tk.770.90 crores or 15.3% in 1999-2000 compared to the increase of Tk.488.20
crores or 10.8% in the preceding year. Their cash in tills increased by Tk.61.50 crores
or 6.0% as against the increase of Tk.103.60 crores or 11.2% in the preceding year.
The increase in Bangladesh Bank's credit to the government (net) by Tk.1,738.10
crores and net surplus in the foreign sector by Tk.1,262.40 crores played the main role
2.7 Conclusion:
It is a common knowledge now that the commercial banks engaged only in financial
trade and commerce. But some government specialized banks operates their business
in different small and cottage industry sector and provide micro credit. The role of
commercial banks in economic development is still found limited when compared to
many others countries of Asia and Africa. Where commercial banks development in
East Asian counties or even Indian experience will suggest that our banking sector has
to go a long way to play an effective role in economic development and social change.
Chapter-Three
Islami Banking
Modern Islami Banking and A.A. Nazzar is considered as the Father of Islamic
Banking System.
A survey report by the National Institute for Management Development, Cairo, Egypt,
shows that the Mit Ghamr Bank was tremendously succeeded in achieving its
objectives and the tremendous success of the Bank was the cause of its closure by the
vested interest in 1967.
Islamic Development Bank was established in 1975 and during the following three
years 7(Seven) Islami Banks & financial institutions was established. They are:
i)
ii)
iii)
iv)
v)
vi)
The shareholders and the depositors are the only source of funds for Islamic
banks. They do not use borrowing as a source of finance.
Islamic bank grants interest free loans to the underprivileged group (poor,
students and needy people.)
Islamic bank avoid investment in debentures and bonds because of their fixed
rate interest.
Chapter-Four
Overview of Exim Bank
Limited
Chapter- Five
5.1 Introduction:
Through as a body of art knowledge human resource management is a baby; its role in
real world has made it supreme in business organization. This new field of
management was born in 80s in USA and by 2000 every successful organization on
earth has initiated their own Human Resource Department.
Among all of the functions of human resource management, Recruitment and
Selection (staffing) has been recognized as the most critical function. It is the most
critical function because if the organization wants to get best quality of products or
services. Firstly its need to qualified personnel. To get best personnel organization
should recruit best employees in the best ways and it have to follow good procedure
for Recruitment and Selection to attract the best qualified personnel.
5.2 Recruitment:
In theoretical recruitment means the process of discovering potential candidates for
actual and anticipated organizational vacancies.
Recruitment is the searching for and obtaining potential jobs candidates in sufficient
number and quality so that organization can select the most appropriate people to fill
its need.
Goals of recruitment:
The first goal of recruitment is to communicate the position in such a way that jobs
seekers respond.
The second goal of recruitment is to provide enough information about the jobs that
unqualified candidates/ applicants can self-select themselves out of the jobs.
Third goal of recruitment is to fill vacancies through appropriate people
Meeting these goals will minimize the cost of processing of unqualified applicants
and ultimately organization will be benefited.
5.3 Selection:
Selection is the process of gathering information for the purposes of evaluating and
deciding to whom should be employed in particulars jobs.
Selecting people is choosing from among the candidates the one who best meets the
position requirements.
Goals of the selection process:
All selection activities exist for the purpose of making effective selection decisions.
Each activities is a step in the process that result in a prediction-managerial decision
makers seeking to predict which job applicants will be successful if hired.
Steps in the recruiting and selection process:
Step-1: Decide what position the organization will have to fill by engaging in
personnel planning and forecasting.
Step-2: Build a pool of candidates for these jobs by recruiting internal and ezternal
candidates.
Step-3 Have applicants complete application forms and perhaps undergo an initial
screening interview.
Step-4: Use selection techniques like tests, background investigations and physical
exams to identify viable candidates.
Step-5: Finally decide who to make an offer to, by having the supervisor and others
on the team interview the final candidates.
Enterprise
Applicants
Opportunities for
growth.
Potential challenges.
Promotion
possibilities.
Level of pay.
Fringe benefit.
Degree of job security
Aspects of jobs
Unfavorable of jobs.
Job Knowledge.
Skills.
Abilities.
Aptitudes.
Motivation.
Past performances.
Talents
Attitudes.
Behavior.
Etc
Requisitions
Published Jobs
Advertisement
Joining Report
Requisitions:
Recruitment process generally starts, when the Human Resource Division receives
requisitions for recruitment from any department of company organization. The
personnel requisitions contain details about the position to be filled.
In Exim Bank, when Human Resource Department gets the information about the
vacancies of the various department. Its start it works to fill the vacancies. Firstly,
Exim Bank collects the information, how many posts are vacancies, and higher level
officer and Human Resource Department arrange a meeting and take decision to fill
up the vacancies through the next procedures.
Published Jobs Advertisement:
When an organization wishes to communicate to the public that it has a vacancy
advertisement is one of the most poplar methods used. Where the advertisement is
placed is often determined by the types of the jobs. The higher the position in the
organization, the most specialized the skills or the shorter the supply of the resource
in the labor force, the more widely dispersed the advertisement is likely to be.
In Exim Bank declares their vacancies in the Daily National News Paper and Web
site. The candidates can apply through a handing writing forwarding with the
Curriculums Vitae.
Before applying in Exim Bank, candidates must Fulfills some requirements
Qualification:
Exim Bank receives application through all over the country. To apply jobs seekers
will have to need graduate degree or equivalent to the following:
Business Graduate
: Minimum CGPA 3
Others Graduate
These requirements are only needed for the Provisionary Officer. For the requirement
of Junior Officer and Clark level officer educational qualification is liberal.
Exim bank doesnt require having specific banking experiences but if any candidate
possess the following experiences the candidates application add weight after the
written exams.
These experiences are:
Experiences of banking operation.
Professional working experiences.
A broad range of work experiences.
Arrangement of Written Test:
If any candidate successfully passes at the screening stage, Exim Bank will invite
candidate to participate an Exim Bank. The includes following types questions.
English ( Verbal, Grammar )
General Knowledge.
Mathematics.
Analytical ability Test.
Critical Reasoning.
Islamic Knowledge.
These tests are used to access candidates reasoning skills as well as time management.
Candidate needs to make sure that she/he will complete the test with in time limit that
the Exim Bank authority has given, most of the cases the time limit is 90 minutes [ 60
minutes for 75 marks which are multiple question and another 30 minutes for written
exam which is allocated 25 marks]
The test, candidate must appear in English.
Arrangement a Viva Voce:
The candidates who passes the tests is then ready for a comprehensive interview is
ordinarily for the purposes of verifying information provides on the application ,
Curriculums Vitae and for obtaining additional information that will be useful in
accessing the candidates qualification. At the time of interview candidate must speak
clearly and confidently and try to relax.
Issue of Appointment Letter:
The responsibility for making the final selection decision is assigned to different
levels of management in different organization. In many organizations the Human
Resources Development handles the whole procedures.
In Exim bank , Human Resources Division takes decision for hiring those who
successfully complete the above stage and take a good position , the bank will send
the appointment letter.
Requisitions
Arrangement of Written
Test
Recruitment
Published Jobs
Advertisement
Selection
Joining Report
Joining Report:
Bank will offers the candidate, the candidate will join with 7 days in the in the Head
Officer and Head Officers selection branch and before posting the branch officer.
Human Resources Department arranges an initial training program for 15 days and
then posting the branch offices.
Ending the Recruitment and Selection process the candidate will report the
organization i, e Export Import Bank limited. Then the candidate will oriented into
Exim Bank as an employee.
Joining Report
Selection
Afte
r
Employee of Exim Bank
Orientation
Socialization
Permanent employee of
Exim Bank
5.5 Conclusion:
Exim Bank follows a systematic recruitment and selection procedure to attract the
qualified personnel. Recruitment and Selection is the most critical function of Human
Resource Department. Because if any organization wants best quality and high
productivity, it requires talent employees. For getting best employees each and every
organization should follow the recruitment and selection process appropriately