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book
130
bizhub 162
bizhub 210
4980P550DA
15.1.1
NOTE
Error codes having no prefix C are for the Fax machine. See the Fax Service Manual for these.
Troubleshooting
Code
130
Item
Description
The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the Main
Motor has started turning.
C0000
C0044
C0045
C004E
C0070
C0210
The image transfer voltage remains more than 100 V continuously for a given period of time while the PC Drum
remains stationary.
C03FF
Item
Warm-up failure
Warm-up failure
(for the model having two
Fusing Roller Heater
Lamps)
*bizhub 210 only
The Fusing Roller Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle
has been started and thus the warm-up cycle is not completed.
The surface temperature of the Fusing Roller does not
reach a given level even after the lapse of a given period of
time during a warm-up cycle.
From room temperature to 60C
: 4 sec.
From 60C to 100C
: 2 sec.
From 100C to 130C
: 1 sec.
From 130C to 155C
: 0.5 sec.
Warm-up failure 2
(for the model having two
Fusing Roller Heater
Lamps)
*bizhub 210 only
The Fusing Roller Sub Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle
has been started and thus the warm-up cycle is not completed.
The surface temperature of the Fusing Roller does not
reach a given level even after the lapse of a given period of
time during a warm-up cycle.
From room temperature to 60C
: 7 sec.
From 60C to 100C
: 2 sec.
From 100C to 130C
: 1 sec.
From 130C to 155C
: 0.5 sec.
C0510
Fusing failure
(abnormally low fusing
temperature)
C0511
Fusing failure
(abnormally low fusing
temperature 2)
*bizhub 210 only
The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105C for a given period of time
during the standby state.
The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105C for a given period of time
during a print cycle.
C0520
Fusing failure
(abnormally high fusing
temperature)
C0521
Fusing failure
(abnormally high fusing
temperature 2)
*bizhub 210 only
The temperature detected by the Fusing Roller Sub Thermistor remains higher than 240C for a given period of
time.
C0500
C0500
C0501
131
bizhub 162
bizhub 210
131
Troubleshooting
bizhub_162_210_FS.book
bizhub_162_210_FS.book
132
bizhub 162
bizhub 210
Code
Troubleshooting
Item
Description
The Scanner Home Position Sensor (PC10) does not go
from HIGH to LOW when the Scanner Motor (M5) is energized for a given number of steps after the sequence to
bring the Scanner back to its home position has been
started at the end of a scan motion and during re-shading.
The Scanner Home Position Sensor (PC10) does not go
from LOW to HIGH when the Scanner Motor (M5) is energized for a given number of steps after a scan motion has
been started at the end of a Scanner Home Position Sensor home check scan motion and during re-shading.
C0650
C0B60
C0B80
C0F33
Improperly adjusted
ATDC Sensor
The adjustment of the ATDC control voltage is not completed within 1 sec. after sampling has started of the ATDC
Sensor (UN1) as part of an operation of ATDC Sensor
Automatic Adjustment.
The ATDC Sensor control voltage falls outside the range of
5.39 V to 8.15 V during an operation of ATDC Sensor Automatic Adjustment.
C1038
C1200
Faulty ASIC/memory
C0F32
132
133
Item
C1300
bizhub 162
bizhub 210
bizhub_162_210_FS.book
Lock signal fault: Unstable after the first Lock signal has been
detected
For a period of 1 sec. after the first LOW Polygon Motor
(M2) Lock signal (first Lock) has been detected, the next
LOW Polygon Motor Lock signal is not detected.
Lock signal fault: Lock signal out-of-timing
A LOW Polygon Motor (M2) Lock signal is not detected for
a continuous given period of time while the rotation of the
Polygon Motor remains stabilized.
Faulty Lock signal
A LOW Polygon Motor (M2) Lock signal is detected for a
given period of time or more when the Polygon Motor
remains deenergized.
Communication with
option error
C133D
C13F0
Faulty HSYNC
C1468
C14A3
Troubleshooting
C133B
133
bizhub_162_210_FS.book
134
bizhub 162
bizhub 210
Description
C0000
C0044
C0045
C004E
C0070
C0210
Warm-up failure
C0501
Warm-up failure 2
C0510
Fusing failure
(abnormally low fusing temperature)
C0511
Fusing failure
(abnormally low fusing temperature 2)
C0520
Fusing failure
(abnormally high fusing temperature)
C0521
Fusing failure
(abnormally high fusing temperature 2)
C0650
Procedure
C0F33
C1038
C1200
Faulty ASIC/memory
C1300
Troubleshooting
Faulty HSYNC
C1468
134
bizhub_162_210_FS.book
135
15.3 Solution
C0000: Main Motor malfunction
bizhub 162
bizhub 210
15.3.1
A. Detection Timing
Trouble Code
Description
C0000
The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period
at any time 1 sec. after the Main Motor has started turning.
B. Action
Relevant Electrical Components
Main Motor (M1)
Step
Operations
Ref.
Page
M1 operation check.
I-14
Change PWB-A.
Change PU1.
Location
(Electrical
Components)
Troubleshooting
117
Control signal
135
bizhub_162_210_FS.book
136
bizhub 162
bizhub 210
15.3.2
A. Detection Timing
Trouble Code
Description
C0044
The ADF Fan Motor Lock signal remains set to H for a set period of time while
the EDH Fan Motor is turning.
B. Action
Relevant Electrical Components
Cooling Fan Motor (M3-ADF)
Troubleshooting
Step
136
Operations
Ref.
Page
Control signal
Location
(Electrical
Components)
PBA-CONT CN9CONT-2
(REM)
E-5 (DF-605)
Replace PBA-CONT.
117
bizhub_162_210_FS.book
137
A. Detection Timing
Trouble Code
Description
C0045
The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a continuous
1-sec. period while the Fusing Cooling Fan Motor is turning at full speed or
decelerated speed.
bizhub 162
bizhub 210
15.3.3
B. Action
Relevant Electrical Components
Fusing Cooling Fan Motor (M3)
Step
Operations
Ref.
Page
M3 operation check
C-2
Change PWB-A.
Change PU1.
Location
(Electrical
Components)
Troubleshooting
117
Control signal
137
bizhub_162_210_FS.book
138
bizhub 162
bizhub 210
15.3.4
A. Detection Timing
Trouble Code
Description
C004E
The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a continuous 1-sec. period while the Power Supply Cooling Fan Motor Remote signal
remains ON (for full-speed rotation) or OFF (for decelerated-speed rotation).
B. Action
Relevant Electrical Components
Power Unit Cooling Fan Motor (M4)
Operations
F-12
Troubleshooting
Step
Ref.
Page
138
117
Control signal
Location
(Electrical
Components)
M4 operation check
Change PWB-A.
Change PU1.
bizhub_162_210_FS.book
139
A. Detection Timing
Trouble Code
Description
C0070
The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a continuous 3.5-sec. period while the Toner Bottle is turning.
The Toner Bottle Home Position Sensor (PC7) outputs a LOW signal for a continuous 2-sec. period while the Toner Bottle is turning.
bizhub 162
bizhub 210
15.3.5
B. Action
Relevant Electrical Components
Toner Replenishing Motor (M6)
Toner Bottle Home Position Sensor (PC7)
Step
Operations
Ref.
Page
M6 operation check
117
B-8
115
B-8
Change PWB-A.
Change PU1.
Location
(Electrical
Components)
Troubleshooting
Control signal
139
bizhub_162_210_FS.book
140
bizhub 162
bizhub 210
15.3.6
A. Detection Timing
Trouble Code
Description
The image transfer voltage remains more than 100 V for a continuous given
period of time while the PC Drum remains stationary.
C0210
B. Action
Relevant Electrical Components
Image Transfer Roller
High Voltage Unit (HV1)
WIRING DIAGRAM
Troubleshooting
Step
140
Operations
Ref.
Page
Control signal
Location
(Electrical
Components)
Change HV1.
Change PWB-A.
bizhub_162_210_FS.book
141
15.3.8
15.3.9
15.3.10
15.3.11
15.3.12
bizhub 162
bizhub 210
15.3.7
Trouble Code
Description
C0500
The surface temperature of the Fusing Roller does not reach a given level even
after the lapse of a given period of time during a warm-up cycle.
From room temperature to 100C
: 35 sec.
From 100C to 140C
: 25 sec.
From 140C to the completion of the warm-up cycle
: 20 sec.
C0500
C0501
The Fusing Roller Sub Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle has been started and thus the warmup cycle is not completed.
The surface temperature of the Fusing Roller does not reach a given level even
after the lapse of a given period of time during a warm-up cycle.
From room temperature to 60C
: 7 sec.
From 60C to 100C
: 2 sec.
From 100C to 130C
: 1 sec.
From 130C to 155C
: 0.5 sec.
C0510
The surface temperature of the Fusing Roller remains lower than 120C (105C
for the model having two Fusing Roller Heater Lamps) for a given period of time
during the standby state.
The surface temperature of the Fusing Roller remains lower than 120C (105C
for the model having two Fusing Roller Heater Lamps) for a given period of time
during a print cycle.
C0511
The temperature detected by the Fusing Roller Sub Thermistor remains lower
than 105C for a given period of time during the standby state.
The temperature detected by the Fusing Roller Sub Thermistor remains lower
than 105C for a given period of time during a print cycle.
C0520
The temperature detected by the Fusing Roller Thermistor remains higher than
240C for a given period of time.
C0521
The temperature detected by the Fusing Roller Sub Thermistor remains higher
than 240C for a given period of time.
141
Troubleshooting
A. Detection Timing
bizhub_162_210_FS.book
142
bizhub 162
bizhub 210
B. Detection Timing
Relevant Electrical Components
Fusing Roller Heater Lamp (H1)
Fusing Roller Sub Heater Lamp (H2)
Fusing Roller Thermistor
Fusing Roller Sub Thermistor (TH2)
Operations
F-2
E-16
D-2
D-2
Troubleshooting
Step
Ref.
Page
142
Control signal
Location
(Electrical
Components)
bizhub_162_210_FS.book
143
Ref.
Page
Control signal
Location
(Electrical
Components)
10
Change PU1.
11
Change PWB-A.
Troubleshooting
Operations
bizhub 162
bizhub 210
WIRING DIAGRAM
Step
143
bizhub_162_210_FS.book
144
bizhub 162
bizhub 210
15.3.13
A. Detection Timing
Trouble Code
Description
C0650
The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW
when the Scanner Motor (M5) is energized for a given number of steps after the
sequence to bring the Scanner back to its home position has been started at
the end of a scan motion and during re-shading.
The Scanner Home Position Sensor (PC10) does not go from LOW to HIGH
when the Scanner Motor (M5) is energized for a given number of steps after a
scan motion has been started at the end of a Scanner Home Position Sensor
home check scan motion and during re-shading.
B. Action
Relevant Electrical Components
Scanner Motor (M5)
Scanner Home Position Sensor (PC10)
WIRING DIAGRAM
Operations
B-11
PWB-C/C
P114C/C-3 (ON)
B-13
Troubleshooting
Step
Ref.
Page
144
M5 operation check
Change PWB-C/C.
117
115
Control signal
Location
(Electrical
Components)
bizhub_162_210_FS.book
145
15.3.14
15.3.15
bizhub 162
bizhub 210
A. Detection Timing
Trouble Code
Description
C0F32
The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the
Main Motor (M1) has started turning is less than 5% (greater than 4.63 V).
The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the
Main Motor (M1) has started turning is 19% or more (1.41 V or less).
C0F33
The adjustment of the ATDC control voltage is not completed within 1 sec. after
sampling has started of the ATDC Sensor (UN1) as part of an operation of
ATDC Sensor Automatic Adjustment.
The ATDC Sensor control voltage falls outside the range of 5.39 V to 8.15 V
during an operation of ATDC Sensor Automatic Adjustment.
B. Action
Relevant Electrical Components
ATDC Sensor (UN1)
Step
Operations
Ref.
Page
Change UN1.
Change PWB-A.
Change PU1.
Location
(Electrical
Components)
Troubleshooting
103
Control signal
145
bizhub_162_210_FS.book
146
bizhub 162
bizhub 210
15.3.16
A. Detection Timing
Trouble Code
Description
C1038
B. Action
Relevant Electrical Components
Master Board (PWB-A)
Operations
Troubleshooting
Step
Ref.
Page
146
Control signal
Location
(Electrical
Components)
Change PWB-A.
Change PWB-C/C.
bizhub_162_210_FS.book
147
Trouble Code
C1200
bizhub 162
bizhub 210
A. Detection Timing
Description
ASIC/memory (for image and control) fault
A write or read error occurs with SRAM on the Control Board (PWB-C/C).
B. Action
Relevant Electrical Components
Control Board (PWB-C/C)
WIRING DIAGRAM
Control signal
Location
(Electrical
Components)
Change PWB-C/C.
Step
Troubleshooting
Operations
Ref.
Page
147
bizhub_162_210_FS.book
148
bizhub 162
bizhub 210
15.3.18
15.3.19
A. Detection Timing
Trouble Code
Description
Startup failure
A LOW Polygon Motor (M2) Lock signal is not detected within a given period of
time that begins 1 sec. after the Polygon Motor has started turning.
C1300
Lock signal fault: Unstable after the first Lock signal has been detected
For a period of 1 sec. after the first LOW Polygon Motor (M2) Lock signal (first
Lock) has been detected, the next LOW Polygon Motor Lock signal is not
detected.
Lock signal fault: Lock signal out-of-timing
A LOW Polygon Motor (M2) Lock signal is not detected for a continuous given
period of time while the rotation of the Polygon Motor remains stabilized.
Faulty Lock signal
A LOW Polygon Motor (M2) Lock signal is detected for a given period of time or
more when the Polygon Motor remains deenergized.
C13F0
B. Action
Relevant Electrical Components
PH Unit
Change PWB-A.
Troubleshooting
Step
Ref.
Page
148
Control signal
Location
(Electrical
Components)
bizhub_162_210_FS.book
149
15.3.20
15.3.21
bizhub 162
bizhub 210
A. Detection Timing
Trouble Code
Description
C133B
C133D
An error is detected of the flash ROM chip on the Fax Board when the Power
Switch is turned ON.
For detailed corrective action, see the Service Manual for Fax.
15.3.22
A. Detection Timing
Trouble Code
C1468
Description
Parameter Chip fault
Data cannot be written in Parameter Chip.
Data stored in Parameter Chip is wrong.
B. Action
Relevant Electrical Components
Master Board (PWB-A)
Step
Operations
Ref.
Page
Change PWB-A.
Location
(Electrical
Components)
Troubleshooting
33
Control signal
149