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Executive summary
Awareness of high quality baked goods is on the rise. Good bread is a rare
combination of nutrition, convenience, and luxury. Today's consumer has less time
to create wholesome, handmade bread, but increasingly appreciates the nutritional
and sensory benefits it provides. Good bread provides fiber and carbohydrates in a
convenient, low fat form that is portable and delicious. Good bread never goes out
of style.
Devilz Bakery will produce and sell high quality, handmade breads to the residents
and tourists of Malaysia. The Company will focus on breads that will be baked and
sold at a storefront facility using a 4 deck, steam injected bread oven. Labor saving
devices will allow the proprietor to run the entire operation with the help of two part
time, seasonal employees. Devilz Bakery is a counter service bakery which is the
traditional kind of bakeries where in the staff would tend to their customers as they
approach the counter. There the customers would choose the type of bread or
baked goods they would like to purchase, people behind the counter wrap it up for
them and then the customers pay. Its the typical kind of bakery you see, and the
great thing about it is that it provides quick service to customers.
Devilz Bakery main competition includes a health food store, three pastry shops,
three supermarkets and two bakeries in town that provide non-wheat goods in the
Goergetown,Penang area. Its advantage lies in the high quality of its products due
to specialization and artisan manufacturing. The main marketing focus will be an
eye catching sign, the scent of fresh bread wafting out of the storefront, and
periodic printed advertisements. The company will sample its products liberally.
After establishing the operation, the company will explore the possibility of making
takeout sandwiches. Delivering wholesale bread and baked goods to area
restaurants and specialty retailers will also be considered.
Devilz Bakery is currently seeking RM1, 000, 000 in loans to get the business
underway. Major costs include equipment purchases, shop rent, ingredient
purchases, site modifications, and marketing, which total RM61, 000. Projected
sales for the first three months, based on market and competition studies, will total
RM71, 087. Total operating expenses and cost of sales will leave an average profit of
RM6, 740 per month.
[Title]
Opening day is scheduled for January 1, 2017. While Devilz bakery has the potential
for high growth, the first three years will be spent establishing company financial
stability and increasing market share.
1.0 INTRODUCTION OF COMPANY
[Title]
This bakery will be located in Gurney Paragon, Penang Malaysia. This complex is
located in Penang town, within close proximity to highly frequented area such as
grocery shops, corporate offices, schools and restaurants. There is an easy access
from our bakery shop to main road, whereby this enables easy movement of the
member to be in and out.
1.5 Date of commencement of business
the date of commencement of Devilz Bakery is expected to be on January 1 ST,
2017. Devilz Bakery will be opened to public with its grand launching on
December 31st 2017 and will start operating its business on the next day.
1.6 Industrys background and market trend
The retail bakery industry has recently experienced rapid growth. Throughout the
last few years, the market for bakery shop has greatly expanded. No longer are
they only a fun birthday party treat that can be purchased at any grocery store or
bakery. They have expanded to become a multi-million dollar industry with
specialty designs to adapt to any occasion .Devilz Bakery joins this specialty
market with something new and different to offer its customers. Not only is our
product adaptable to a wide variety of occasions and specialty events, but we
expect to grow tremendously over the next few years due to our adaptability
1.7 Future scenario
Devilz Bakery will be able to withstand and earn good figures even in the time of
recession when other industries where struggling with the same.
2.0 OBJECTIVITY OF BUSINESS PLAN
1.8
The owners of the company has invested RM1, 000,000 in total for the business.
The company now requires an additional RM500, 000 in start-up capital. The
funding will be used for renovation of the space which amounted to be
RM350,000, and the remaining RM150,000 will be used to buy additional
equipment like chairs and table for customer mixers, proof boxes, ovens and
fryers.
1.9
[Title]
1.10 Guideline for business management
The objective of this business plan is to act as a general guideline in executing
Devilz Bakery bakery shop in Penang, Malaysia. Basically, this bakery shop will
start with customer and their respective needs. Maximizing customer satisfaction will
be the major philosophy of this business. Moreover, this guideline is very important
to make sure every worker knows their responsibilities as well as to achieve
companys objectives.
3.0 COMPANYS BACKGROUND
1.11 Companys name
This companys name is taken from the name Red Devil. Owner of the company Mr.
Pragash, who was the big fan of Manchester united. He is a well-known cooker in
Secret Recipe Penang, many people know about her cooking style. She used to do
catering service also before she start up this bakery. So her name will be suitable for
the company as many people recognized her.
1.12 Address/Telephone/Fax/Email
Name
Address
: Devilz Bakery
: 163C-2-02, Gurney Paragon Mall, Persiaran Gurney, Penang, Malaysia
Telephone : +60165020892
Website
: www.Devilzbakery.com
[Title]
The date of commencement of Devilz Bakery is expected to be on January 21, 2016.
Devilz Bakery will be opened to public with its grand launching on January 20th,
2016 and will start operating its business on the next day.
1.16 Business registration certificate
This business is registered under the SSM, where business owners are responsible to
obtain, permits and approvals from the relevant authorities.
1.17 Initial capital
The initial capital invested by the shareholders is RM1, 000,000 in the business. The
initial startup costs and first year total capital is needed for the launch is expected to
be RM1, 500,000. The remaining RM500, 000 of funding is to seek financial
assistance from the third party like family and friends and also financial institution.
1.18 Name and address of shareholders
Name
Address
: 157335049297
: Devilz97@gmail.com
[Title]
1.22 Experience/skills
The owner of the company Pragash s/o Vereya has work as co-worker in her
fathers restaurant at Kuala Lumpur for 5 years, it is well known heritage restaurant
named Vereya Western Food restaurant
5.0 ORGANIZATION/MANAGEMENT PLANNING
1.23 Companys goal and strategies
The company goal will be:
To provide best and healthy product in the market. The product (bread and
cake) must be a satisfaction best to the customer and healthy.
General Manager
[Title]
Oversee activities directly related to making products or providing services.
Besides that, direct and coordinate activities of businesses or departments
concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance
data to measure productivity and goal achievement and to determine areas
needing cost reduction and program improvement.
Direct and coordinate organization's financial and budget activities to fund
operations, maximize investments, and increase efficiency
Operation Manager
Understand the goals of the organization and develop a clear vision of exactly
how operations will help achieve them. This also involves translating these goals
into implications for the operation's performance, objectives, quality, speed,
dependability, flexibility and cost.
Operations managers have a set of guidelines that are align with the
organizations long term goals and also ensure to develop operation strategies
Designing the operation's products, services and processes where design involves
determining the physical form, shape and composition of products, services and
processes
Planning and controlling. This involves deciding what the operations resources
should be doing and making sure that it is getting done.
Improving the performance of operation. Operations managers are expected to
continually monitor and improve the overall performance of their operation.
Financial Manager
[Title]
supervise people
Maintains administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a safe and secure work environment; developing
personal growth opportunities.
Accomplishes staff results by communicating job
expectations; planning,
initiating,
coordinating,
and
enforcing
systems,
policies,
and
procedures.
Provides supplies by identifying needs for reception, switchboard, mailroom, and
kitchen; establishing policies, procedures, and work schedules.
Kitchen Prep
Specialty Chef
Front-of-House
Delivery, Cleaning and Maintenance
Marketing and Management
Kitchen Prep
Prep work is a big part of any recipe. There will be one to two people will be
employ in this position and the employee will mix the ingredients, knead the bread
[Title]
or prep the ovens. It can save the time to do other things, like developing
business.
Specialty Chef
This position is to hire two to three chef to prepare cakes and breads. The owner
will be instruct the chef according to the customer needs and requirement and the
chef will be prepare the cake and breads.
Front-of-House
Front-counter workers are your bakery's first line of support to our customer,
acting as the face of our operation. Staffing needs are typically dependent on the
flow of business and we will always hire enough employees to handle the volume
in the shop. If the bakery is very busy or if the shop has a seating area and a
counter, the organization will hire more employees. If the bakery is very busy in
the morning but not as popular with the lunch crowd, cut down hours in the
afternoon.
Delivery, Cleaning and Maintenance
The bakery will be provide delivery service to the local customers, consider hiring
a driver to avoid disrupting staff. The bakery must be very clean to pass health
department inspections; hire a worker to clean tables and counters, or sweep
floors and pick up spills as they happen. We are operating industrial ovens or
mixers that frequently need repair, a staff maintenance worker may be a
necessity.
Marketing and Management
Give a boost to our venture by hiring a marketing professional to help define the
company objectives and create advertising promotions that drive traffic into the
store. If our bakery grows substantially, we may need to bring in a manager to
help streamline our processes, reduce costs and boost productivity in our workers.
The company will select a manager who is familiar with the food service industry
to help monitor and control the operation at every stage.
[Title]
1.28 Emolument/salary for each position
Baker/Creative cake artist
Delivery driver
RM 2000
RM 1500
[Title]
1.33 Product/services characteristics and advantages to the proposed
business
The product and service offer by Devilz Bakery is quiet same with other bakery
shop. But, in terms of quality and services that our company offer is might give
advantage to our company.
1.34 Identify potential customer for the product/services
The potential customer is including the young, middle aged, and old, and both
men and women
1.35 Competition for the product/services
Although Devilz Bakery is opening up a new niche in the bakery industry, there is
no doubt that we are competing with a variety of similar businesses. We need to
compete against the ideas that bread is something that only follows a special
dinner and needn't be any better than a spicy breads. We want every day to be a
reason to celebrate. And being able to watch your gourmet breads be prepared
by a chef is a treat that appeals to everyone.
Currently there are two bakeries in town that provide non-wheat goods:
Great Harvest Bread Company
Strengths: Makes spelt bread, muffins and cookies every Monday, Wednesday
and Friday. Well-established bakery in town. Sells breads in local grocery stores.
Weaknesses: Does not provide a wide selection of non-wheat goods. Furthermore
the texture and flavor of their spelt goods is very dense and flavorless. They use
whole spelt bread which makes a denser, crumby consistency bread. We use
white spelt in our spelt breads and other goods which has a texture and flavor
similar to wheat.
The Sweet Life Patisserie
Strengths: Makes spelt bread, muffins and brownies every day. Will make
custom-ordered non-gluten cakes.
Weaknesses: Does not produce a wide selection or large quantity of non-wheat
goods. Their main focus is wheat goods.
[Title]
1.36 Sales forecast
Cost control is a critical focus of our sales forecast. We will adhere to the
following gross margin % for menu items:
The following is the Devilz Bakerys sales forecast for three years
00
Sales Forecast(RM)
Year 1
Year 2
Year 3
Sales
Bakery
Sandwiches
Drinks
Total Sales
127,000
247,000
48,500
422,500
145,000
272,000
52,000
469,000
165,000
302,000
55,000
522,000
Year 1
32,400
82,900
6,060
121,360
Year 2
38,000
86,000
6,400
130,400
Year 3
42,000
96,000
7,000
145,000
Sales
1.37 Overall
Marketing
Plan
It is unrealistic
to predict the
market share at
the moment.
Blockbuster
Cinemax is a
medium-scoped
business. The
[Title]
company did not have any experience-based background. All it needs is time; once
the company find a foundation in the industry, then it can predict its potential
market share according to its capacity at that time. Prediction at this moment leads
to a very high uncertainty which would bring inconvenience to the stakeholders.
Devilz Bakery House will offer food sales and delivery service with reasonable price and fulfill
the needs of customers. The organization will make sure the revenue of the business increases
year by year. Devilz Bakery House will use some marketing methods, because it needs some
marketing some sewer marketing strategy.
1.39 How to face competition?
For the food industry market, in order to succeed customer satisfaction is the key. To achieve
that, the price, product quality and quantity, reputation and certification are very important to
maintain the business and sustain the growth. Besides that, as in sales market, a good customer
relationship is essential in order to have built trust and expand the business.
1.40 Business advantages compare with competitors in terms of quality, price,
location, image etc.
All the staff and the department manager will be undergoing training at least
once in a month to assure the customer service quality and to keep update
with the market trend. Thus, the customers would not seek any other bakery
for these two reasons.
Supply discount coupon and menu lists with all the daily newspapers
[Title]
Short term:
Grand opening will offer the best opportunity to create awareness about
the Devilz Bakery House and its products and services.
Long term:
Sales promotion
Public relations
Distribution of brochures/coupons
Internet/Social networks
[Title]
Availability of material
Availability of manpower
Availability of plant and machinery
Dispatch plan
[Title]
[Title]
latest usage rate is also given. Stock levels can then be kept in control as a realistic
reorder level can be set. Full transaction history can be retained on-line and
extensive free format text can be maintained for each item. Inventory Control is
fully integrated Purchase order processing and uses the supplier details from the
Purchase Ledger module.
1.50 List of raw materials
The raw materials can be divided into primary and secondary raw materials.
Primary raw materials are absolutely necessary ingredients. Without those
materials it is not possible to produce good quality products. The primary raw
materials for bread are Flour, Yeast, Salt, and Water. So without these materials no
bread can be made. Secondary raw materials are materials which improve the
dough or final product in one way or another. The secondary raw materials for
bread are: Fats, improvers including emulsifiers; Sugars; Milk products; Malt
products. But you have to realize that if you are preparing a raisin leave, raisins are
also a primary raw material. And if you are preparing a milk loaves, milk powder is
also a primary raw material.
1.51 List of workers/staff involve in production/servicing
Kitchen Prep, Specialty Chef, Front-of-House, Delivery, Cleaning and Maintenance
1.52 Machine or tools operators
Bakery equipment is very expensive, but the best equipment needed to deliver the
best
products. Tools and machine needed are; counters and work tables, mixers,
ovens and
proofers, food racks and baking trays, refrigerator and display cases,
[Title]
Personal saving
Bank loan: May bank & CIMB Islamic Bank Berhad
Angel investors
2018
2019
RM75000
RM980000
RM1200000
0
RM75000
RM980000
RM522,000
[Title]
2015
0
2016
2017
Additional
Cash Sales Cash Received
Sales Tax, VAT, HST/GST
741000
RM0
RM0
RM0
Received
Subtotal
from Cash
Operating
New
Current
Borrowing
New Other Liabilities (interest-
741000
RM0
941000
RM0
RM0
RM0 1022000
RM0
RM0
RM0
RM0
RM0
RM980000
RM0
RM0 RM0 RM0
RM522,000
free)
Othim Cash Flow
New Long-term Liabilities
Equity Investment
Sales
of Other Current Assets
Sales
ofBorrowing
Long-term Assets
Increased
New Investment Received
Subtotal Cash Received
RM0
RM0
45000
RM0
RM0
10000
RM0
RM75000
941000
1022000
145000
0
Expenditures
385000
Year 1
Year 2
Year 3
RM205,2
RM217,000
RM230,000
Repayment of Interest
1500
00
Bill
AssetPayments
Purchase
RM189,3
143000
Corporate Taxes
Subtotal
Spent on Operations
Bill Payments
24497
RM394,5
298163
70
348882
385971
475660
689223
767786
70
RM0
409340
941000
1500
1022000
1500
RM226,386
283000
RM246,000
313000
50341
RM443,386
58765
RM476,000
RM0
225377
RM0
254367
RM0
RM0
RM0
Borrowing
Cash Balance
Other
Liabilities Principal
409340
RM0
225777
RM0
RM0 254264
Repayment
Long-term Liabilities Principal
RM9,996
RM9,996
RM9,996
Repayment
Purchase Other Current Assets
Purchase Long-term Assets
Dividends
Subtotal Cash Spent
RM0
RM0
RM0
RM404,5
RM0
RM0
RM0
453,382
RM0
RM0
RM0
485,996
66
Net Cash Flow
RM34543
RM526618
RM714004
Cash Balance
4
RM81,13
RM96,752
RM132,756
[Title]
[Title]
1.60 Breakeven analysis
Break-even Analysis
Monthly Revenue Break-even
32,365
Assumptions:
Average Percent Variable Cost
29%
23,068
*$ sign is equivalent to RM
Project stages
Proposal
loan
Finalize the investor
Establish project philosophy and
concepts for the investors approval
Time frame
[Title]
shortcomings
assumptions,
of
available
information
Identifies required information or
data
and
collecting,
working
by
proposes
process
analyzing
of
and
Design
Penang area
Establish general structure
Prepare cost estimates to reflect level of
resolution
Documents
Startup
January 2017
[Title]
based on responsibility and mutual respect. New look has an environment and
structure that encourages our business and respect for customers and fellow
employees. Quality is our main concern so we will be implementing quality services
including audit, documentation and meet the standard regulations of Malaysia. Our
market expected to grow most rapidly in the first three years and then stabilized
after 8 to 10 years. Our campaign strategies include direct mail, magazine ads,
website ads, sponsors and partners. Our company will be able to gain profit because
of the business strategies we have lined and systematically. We will plan to develop
our bakery shop to all over in Malaysia market is to make the bakery well-known. In
addition, our company will also incorporate the latest in technology to encourage
smooth communication between customers and to increase the quality of services.
However, Devilz Bakery will do R&D to keep up with competition, create awareness
of our innovative services. In the nutshell, we hope that our company will success in
the market and achieve our goal, objective and mission. We also hope our business
will well-known in all over Malaysia not just in Labuan.
10.1 To promote the business proposal and to make the parties concerned
confident with
the proposal.
[Title]
Table of Contents
1.0
INTRODUCTION OF COMPANY...........................................................................1
1.1
Companys name........................................................................................... 1
1.2
1.3
Products/Service offered................................................................................ 1
1.4
Business Location.......................................................................................... 1
1.5
1.6
1.7
Future Scenario.............................................................................................. 2
COMPANY BACKGROUND.................................................................................. 2
3.1
Companys Name........................................................................................... 2
3.2
Address/Telephone/Fax/Email.........................................................................2
3.3
Type of business............................................................................................. 3
3.4
Main activities................................................................................................ 3
3.5
Date of commencement................................................................................3
[Title]
3.6
3.7
Initial Capital.................................................................................................. 3
3.8
3.9
ORGANIZATION/MANAGEMENT PLANNING........................................................5
5.1
5.2
5.3
5.4
List of positions.............................................................................................. 6
5.5
5.6
6.0
MARKETING PLANNING...................................................................................... 8
6.1
Market research/analysis...............................................................................8
6.2
6.3
6.4 Measuring market size and potential of proposed location (1-2 years).............8
6.5
6.6
6.7
6.8
Sales forecast.............................................................................................. 10
6.9
[Title]
6.12 Business advantages compare with competitors in terms of quality, price,
location, image, etc
11
PRODUCTION/OPERATION PLANNING..............................................................13
FINANCIAL PLANNING...................................................................................... 14
This section is to determine the feasibility of the assumption made related
to the market, sales and other cost involved. The assumption must be realistic
and can be used to forecast the success for the proposed business.....................14
8.2
[Title]
8.3
Source of funding......................................................................................... 14
8.4
Own capital.................................................................................................. 14
8.5
Bank loans................................................................................................... 14
8.6
8.7
10.0 SUMMARY/JUSTIFICATION................................................................................ 15
10.1 To promote the business proposal and to make the parties concerned
confident with the proposal.................................................................................. 15