HR Audit

MU0013-Unit-01-1mark.
Question:
In SMART goals, what "A" stands for?
Active
Accessible
Analysable
Achievable
Question:
Human Resource Management is a function that focuses on.......
Promotion
Recruitment and Management
Staffing
Recruitment and Performance
Question:
Management by Objectives concept was introduced in
1954
1952
1947
1950
Question:
MBO was introduced by
Jelly Belly
Peter Robinson
Dave Sharwin
Peter Drucker
Question:
The first step in recruitment process is
Getting application by the eligible canddate
Job analysis
Human resource planning
Employee selection
Question:
What is/are the advantages of conducting Training and Development program?
To improve sales and profit
To improve communication
To improve relationship between employee and company
To improve the productivity
MU0013-Unit-01-2mark
.
Question:
The main objective of Human resource planning is to ensure that organization has ........
Right people at right time on right job
Right number of people in right place at right time
Right number of people at right place
Right people on right job
Question:
Screening of applications is done and suitable candidates are appointed comes under
Job Analysis
Job Offering
Selection
Recruitment and Remuneration
Question:
To judge employee on the parameters like communication, superior's ability to delegate the work, leadership qualities
called:
Superior's appraisal
Supervisor's appraisal
Subordinate's appraisal
Self appraisal
Question:
_____ is a relatively modern management term, coined in the 1960s.
Human Recruitment
Human Resource Planning
Human Resource
Human Resource Management
.
Question:
Reliance Ltd., has started a programme of consulting the employees before goal setting. Employees are involved in goal
setting and choosing the course of action to be followed by them so that they become more responsible. After 3 months
management measures and compares the employees actual performance with the standards set. This technique of
performance appraisal is known as _________________
360 Degree appraisal
Human Resource Accounting
Assessment centres
Management by objective
Question:
Jyoti Financed Ltd., started a new project. It assessed man power requirement for the new project and invited application
from desirable candidates. The Human Resource management selected candidates as per the requirement. These selected
candidates were trained according to the needs of the organization. The management also fixed their remuneration
according to their skill. After one year the management evaluated their performance and employees were transferred and
promoted according to their performance. These steps are the part of which of the following process?
Recruitment
Staffing
Human resources planning
Selection
Question:
X Ltd., a software making company has a huge work force. Management wants to reduce the work for improving
profitability or reducing cost. The management is considering the proposal very seriously so that for some short term cost
savings long term profitability and valuation not strongly be affected. This strategy of lying off staffs is known
as__________________
Termination
Recruitment
Downsizing
Separation
.
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Question:
One should provide a training program for employees and managers to access HR information in:
Computerized information system
Computerized information management system
Information management system
Computerized human resource information system
Question:
Manpower planning and Recruitment are sub systems of
Development system
Work system
Planning system
Career system
Question:
The HRD culture is one that results from the beliefs of _____ initially.
Top managements
Employees
Clients
Organization
Question:
Training and development is required in _____.
Systematic training strategy
Quality strategy
Learning strategy
Appraisal strategy
Question:
What should consider in organization and administration of human resource?
The procedure of making HR staff up to date with the HR field

The documents are held in personnel files
The duration of holding the files
The process for purging records
Question:
Who are the strategy makers?
Operational managers
Top management and HR chief
Top managements
HR Managers
.
Question:
If "Get together" comes under Culture system then "Task Force" comes under which system?
Culture system
Work system
Development system
Training system
Question:
Arrange the following in correct order: - Hiring - Transition - Work Assignment - Discipline
Hiring, work assignment, discipline, transition
Hiring, transition, discipline, Work assignment
Transition, hiring, discipline, work assignment
Hiring, discipline, work assignment, transition
Question:
It should be ideal to have knowledge about compliance regarding....
Hiring, Termination and discrimination
Hiring and Termination
Job analysis, Hiring and Termination
Hiring, Transfer and Termination
Question:
Which one of the following facilitates various functions in HRD through its sub-systems?
HRD
HRD Audit
HRM
HRD system
.
Question:
The management of TELCO issued a notice its employees to follow the best organizational culture which ensures the
potential development of human resource and learning in the organization. The reason behind issue of such notice is that
___________
Organizational culture is important

Organizational culture helps to bring out the best out of it.
Organizational culture is not necessary
organizational culture is changed
Question:
The business environment is ever changing and very dynamic. So the human resources within the organization have to
change accordingly if the organization wants to be in business. Which of the following system ensures that retained and
utilized human resources are continuously developed so that they are adaptable to the changing scenario?
Career system
Work system
Development system
Self-renewal system
Question:
X Ltd., gives its employees a platform to generate ideas and bring them to reality by using the existing resources and
support of the organization to create innovative and creative products and services. Which of the following strategy is
followed by the X Ltd.?
Communications Strategy
Entrepreneurship Strategy
Quality Strategy
Cost Reduction Strategy
.
Question:
An HR audit is much like an annual _____ .
Budget
Health check
Profit and Loss
Planning
Question:
All the functions and competencies of HR auditing are being _____ .
Expended
Audited
Developed
Noticed
Question:
Diagnose any problem and taking timely actions are
Planning of organization
Goals of organization
Strategy of organization
Decision Making of organization
Question:
it is understood that the ultimate appraisal of the effectiveness of HR is based on their impact on the company's results"
statement related to
External perspective
Internal audit
Internal perspective
External audit
Question:
What is MBO in Conceptual Understanding of Human Resource Audit?
Goal
Approach
Objective
Benefit
Question:
When an organization can measure where it currently stands and determine what has to accomplish to improve its HR
functions is called?
Measurement
Goal
Strategy
Audit
.
Question:
Over the past 13 years, _____ organizations & _____ individuals have benefited by having
workshops/consultations/counseling sessions & conferences.
400, 20200
650, 25000
600, 30000
3000, 600
Question:
Audit is an inventory which enables planners to have an understanding of the organizations' _____ .
Strategy
Goals
Products
Work force
Question:
What are industrial relations and trade unionism?
Human resource audit
External audit
Internal Audit
Company audit
Question:
Who conduct the Audit in an organization?
HR team
Internal audit team
Management team
External audit team
.
Question:
The audit team here often examines a sample of employment, compensation, discipline and employee appraisal forms.
The purpose of the review is to ensure that the field offices and the operating managers have complied with internal rules
and legal regulations, such as minimum wages and equal employment opportunity laws. This statement is true about
which of the following approach?
Comparative approach
Outside authority
Statistical
Compliance approach
Question:
Tata Ltd., wants a clear picture of the skills, abilities and limitation of its employees. It also wants to know the level of
professionalism among employees. To know all these things what method should be followed by Tata Ltd.?
Human resource audit
Human resource assessment
Organizational assessment
Human resource measurement
Question:
X Ltd. & Y Ltd., two companies involve in production of iron and steel. X Ltd., follows the best practices of human
resource management after HR audit of Y Ltd., the audit team compares audit results of Y Ltd., with X Ltd. In this case
which of the following approach is followed by audit team?
Comparative approach
Outside authority
Statistical
Compliance approach
.
Question:
Audit results are based on data collected by different level of employees is
Audit area
Audit benefit
Audit result
HR audit Issue
Question:
An HR audit is like an annual health check, who says it?
Walker
Peter drucker
EJ Sarma
Emma
Question:
Obeservation is a
Tool
Method
Technique
Feeling
Question:
The whole HR Audit process proves to be meaningless if
Communication is not good
Information is not correct
Audit is not accurate
Organization's staff is not supporting
Question:
Who think for the future plan for the company?
Top Management
Operational Manager
Strategy Manager
HR Manager
Question:
Who will decide, who will conduct the audit?
Organization itself
Clients
Shareholders
Debtors
.
Question:
Find out the true and false statement: - HR Audit process involves no challenges and is an easy and relaxed process. Inaccuracy of data and improper decoding of results can create problems in HR audit process.
False, False
True, False
True, True
False, True
Question:
Arrange the steps in order: - Audit subject matter selection - Conduct audit. - Report finding. - Feedback. - Plan the audit.
Audit subject matter selection, Plan the audit, Conduct audit, Report finding, Feedback
Plan audit, Audit subject matter selction, Feedback, Report finding, Conduct audit
Audit subject matter selection, Feedback, Report finding, Plan the audit, Conduct audit
Audit subject matter selction, Report finding, Feedback, Plan the audit, Conduct audit
Question:
If audit subject matter section is also an important issue then what should considered or not? - State YES and NO Agency suggestions - Safety and security of employees - Leadership direction.
Yes, No, No
Yes, Yes, Yes
No, Yes, Yes
Yes, No, Yes
Question:
Purpose of the audit, Scope of the audit, Methodology of the audit are mentioned in which of the following
documents_______
Audit schedule
Preminilary audit plan
Audit plan
Audit report
.
Question:
Find out the true and false statement: - HR Audit process involves no challenges and is an easy and relaxed process.Inaccuracy of data and improper decoding of results can create problems in HR audit process.
True, True
False, True
False, False
True, False
Question:
Arrange the steps in order: - Audit subject matter selection. - Conduct audit. - Report finding. - Feedback - Plan the audit.
Audit subject matter selection, Feedback, Report finding, Plan the audit, Conduct audit
Audit subject matter selection, Plan the audit, Conduct audit, Report finding, Feedback
Plan audit, Audit subject matter selction, Feedback, Report finding, Conduct audit
Audit subject matter selction, Report finding, Feedback, Plan the audit, Conduct audit
Question:
The step involves the acquiring and review of relevant HR manuals, handbooks, forms, reports is called
Conduct Pre-Audit information
Conduct Pre-Audit self-assessment
Collect HRD information to audit
Collect Pre-Audit information
.
Question:
For conducting administrative and office tasks, what is/are being necessary?
Communication skills
Administrative skills
Computers skills
Office management skills
Question:
Explain the GPA.
Grade Point Average

General Policy Audit
Government Policy Audit
Grade Point Audit
Question:
Phone interview is generally conducted in how many steps?
Four
Three
Two
One
Question:
What involves the creation and management of employee benefits.
Employee training
Benefit administration
HR training
HR Benefits
Question:
What we call a process of acquiring, deploying and retaining a workforce?
Job Placement
Staffing
Interview
Workshops
Question:
_____ are provided to modify inappropriate behavior when termination is not warranted.
Group discussions
Management workshops
Employee workshops
Individual coaching sessions
.
Question:
Pfeffer identified _____ practices of successful organizations in _____ on the basis of his review of various research
studies.
Seven, 1998
Four, 1982
Seven, 1989
Five, 1985
Question:
One key factor in employee _____ and _____ is the opportunity employees want to continue to grow and develop job.
Bonus and appraisal
Qualification and skills
Motivation and retention

Strength and weakness
Question:
Results of an analysis conducted by _____ on _____ applicant pools representing _____ different job families.
Mary L. Mecham, 350, 12
Kevin D. Connerley, 391, 37
Ross L. Mecham, 391, 18
Mary L. Carlson, 295, 15
Question:
State the following statements true of false: - The HR auditors assess whether managers and supervisors are properly
trained or not? - its not critical to understand the needs of customers for employees.
True, True
True, False
False, False
False, True
.
Question:
SBI conducts a test for selection of its candidates to measure the skill and abilities, which the candidate already possesses
at the time of testing. SBI takes the test to determine the claims made by the candidate about his skills and abilities proved
by actual test performances. Which type of test is conducted by SBI?
Proficiency test
Achievement Test
Dexterity Tests
Aptitude Tests
Question:
HDFC Bank has started an interview for selection of suitable candidates for job at the teller counter. It is very difficult to
maintain cool and calm due to work pressure. Which type of interview should be conducted by HDFC to select proper
candidates?
Direct Interview
Indirect Interview
Patterned Interview
Stress interview
Question:
Taj Hotel has started a training programme to make aware its female staff about sexual harassment. The female staff are
provided full description of the organization policies about sexual harassment, especially about what are inappropriate
behaviors. Such training is called..............
Anti-harassment training
Sexual harassment awareness training
HR law training
Computer skills training
MU0013-Unit-06-1Mark-Questions
.
Question:
"Employee Opinion Survey" is also known as:
Employee feedback survey
Employee view survey
Employee Benefits Survey
Employee satisfaction survey
Question:
How many ground rules should be followed for planning the session for FOCUS GROUPS?
Two
Five
Three
Six
Question:
What is the 80-20 principle?
Twenty percent of the salespeople make eighty percent of the sales and profits
Eighty percent of organizations' and twenty percent of employees profit
Eighty percent sales by 20 percent employees
Eighty percent profit by twenty percent sales
Question:
Who are not involved in the employment relationship?
Shareholders
Employers
Employees
State
Question:
_____ refers to the extra lump-sum income, awarded by an organization to its employees usually on an annual basis.
Bonus
Appraisal
Incentive
Promotion
.
Question:
Compensation systems should be both externally _____ and internally _____. (Fill in the blanks)
Equitable, competitive
Competitive, equitable
Competitive, equal
Extra, Fair
Question:
Leadership can help to create _____________ and _____ employees.
Motivated, Faithful
Professional, Faithful
Motivated, Productive
Hard worker, Productive
Question:
Team members should know how to examine _____ and _____ errors without personal attacks. (fill in the blanks)
Communication and team
Project and communication
Team and project
Team and individual
Question:
What provides professional satisfaction with the ability to influence, negotiate and leverage valuable information as a
method to enhance ideas?
Survey
Influence
Communication
Appraisal
.
Question:
Mr. X an operational manager, always supports his subordinates to complete their job efficiently and effectively. In month
of June he finds that Mr. Radheshyam faces difficulties in completion of his assignment. He interacts and supports him in
completion of his assignment properly. Mr. X gives personal attention to his employees and gets the best results which
dimension of interpersonal communication is fulfilled by Mr. X?
influence
interpersonal facilitation
relational creativity
team leadership
Question:
The management of X Ltd., asked its employees to give their ideas about cost reduction methods used by the organization.
Many employees submitted their point of view on cost reduction methods used by the organization. After a detailed group
discussion some ideas were accepted it gave a lot of satisfaction to its employees. In above case which dimension of
interpersonal communication was fulfilled?
influence
team leadership
Question:
X Ltd., has a workforce divided in diverse groups on the basis of culture, religion and region. Due to cultural differences,
it is very difficult to manage such diverse groups. Mr. P an operational manager decides to organize a cultural programme
to develop a close relationship among diverse group. Which dimension of interpersonal communication is fulfilled by Mr.
P?
influence
team leadership
.
Question:
Audit of Training suggests future
Planning
Goals
Improvements
Development
Question:
Good industrial relations improves the _____ of the employees.
Skills
Morale
Attitude
Personality
Question:
HR Professionals though have nothing to do with setting up corporate strategies, but determine its:
Strategy
Goals
Improvement
Success
Question:
Reduced Employee Turnover is excellent measure of
Profit
HR planning
HR climate
Organization goal
Question:
What doesn't include in employee Leaving & Joining process?
Transfer
Resignations
Training
Retirement
Question:
_____ is a set of systematic and planned activities.
HR development
HR Audit
HR Planning
HR goal
.
Question:
What provide its employees with the necessary skills to meet present and future job requirements?
Technology
HR training
Management
HR development
Question:
_____ ensures that randomness is reduced and learning or behavioral change takes place in structured format.
Organization
Training
HR Audit
Management
Question:
_____ involves audit of managerial compliance of Personnel Policies, Procedures and Legal Provisions.
Audit of HR
Audit of Managerial Compliance
Audit of HR compliance
Audit of organization
Question:
_____ is an agency which carried out HR audit for Bank in _____.
Optimize, Jordon
Manpower, Texas
Oplex, Uthah
Seldom, Omaha
.
Question:
Human Resource Department of Tata Ltd., decides to launch training programme to enhance the efficiency of employees.
For this, a budget of Rs. 1 crore has been passed. The higher management wants to assess and evaluate the training
programme. What technique should be used by the higher management for proper assessment of training programme.
Audit of training
Audit of Industrial relations
Audit of HR climate
Audit of managerial compliance
Question:
The management of X Ltd., wants to ensure that the right personnel with right competence has been appointed by the
organization to accomplish its goals. What is the option before the management to ensure it?
Audit of training
Audit of HR climate
Audit of HR planning
Question:
X Ltd., a software developing MNC, is facing the problem of high employee turnover. A general view is that hiring
practices, working condition and low remuneration are responsible for this. What is the option with management to
understand the reason of this problem?
Audit of training
Audit of HR climate
Audit of managerial compliance
.
Question:
The audit team should consistently be in contact with the _____ to clarify processes.
Corporate auditor
Management
HR
Organization
Question:
What do you mean by 'DAS'?
Department of Admn Section
Department of Active system
Department of Audit System
Department of Administrative Services
Question:
Which one is not related to Termination and transition?
Is your organization an "at-will" employer?
How are references handled in your organization?
Are exit interview performed for terminated employee who leave once?
What level of approval is needed before a termination can occur?
Question:
Which one of the following is not a step in Post audit?
Process-Final Meeting
Report Distribution
Implementing Changes
Report delivery
Question:
Which one of the following is not a step to be conducted after the audit?
Process-Final Meeting
Report Distribution
Implementing Changes
Adopting Changes
Question:
Which step of HR Audit Process is very important?
Planning questions
Recruitment
Job Analysis
Communication
.
Question:
Arrange the steps of audit process in correct order: - After the audit. - Collecting data. - Planning questions. Interpretation of data.
After the audit, Planning questions, Collecting data, Interpretation of data
Planning questions, Interpretation of data, Collecting data, After the audit
After the audit, Planning questions, Interpretation of data, collecting data
Planning questions, collecting data, Interpretation of data, After the audit
Question:
For achieving organizational _____, it is very important to carry out various HR functions smoothly.
Profit
Objectives
Goals
Strategy
Question:
The following statements relates to: - Who does the preliminary screening of candidates? - What sort of training is
provided for those who conduct interviews? - Who checks references?
Recruitment
Training
Selection
Documentation
Question:
The line management is working within the frameworks of various labour relations laws and codes of conduct - Which
role of HR is this?
Relation role of HR
Strategy role of HR
Audit role of HR
Compliance role of HR
.
Question:
The complete staff of an organization is described on the basis of hierarchical levels, years of service, years of service,
qualification, sex, nationality, the number of permanent and temporary employees, interns and physically or mentally
challenged employees, indexes of personnel rotation and absenteeism. Such analysis is called..........
Description of the staff

Job analysis
HR planning
Recruiting and personnel selection
Question:
The HR audit team investigates about the number of described posts, occupants per post, Degree to which the job
description cards have been updated, the degree of detail in the job description cards, the methods used to analyze and
describe the jobs. This analysis is called........
Job analysis
HR planning
Question:
Which of the following areas of the HR function has main indicators like the number of days required to a vacant post, the
number of applications received by work place categories and the average amount of days between the reception of the
application?
Job analysis
HR planning
.
Question:
HR scorecard is used for measuring the contribution of human resource management practices for achieving
organizational
Goals
Objectives
Strengths
Plans
Question:
It is a challenge for managers to make HR a strategic______________
Document
Policy
Plan
Asset
Question:
Policy implementation is not a _____ until it has a positive effect on the HR architecture and creates the right employee
behaviours.
Achievement
Profit
Success
Deliverable
Question:
The HR scorecard is an
System
Tool
Method
Instrument
Question:
The purpose of the audit is to reveal:
Strengths and weaknesses
Profit and sales
Goals and objects
Features and functions
Question:
The use of balanced scorecard system is highly recommended for
Employees
Organizations
HR
Managers
.
Question:
Arrange the HR scorecard approach steps in order: A. Formulate the business strategies. B. Formulate HR Policies. C.
Outline companies value chain activities. D. Develop HR - Audit scorecard.
A, B, C, D
B, D, A, C
D, A, C, B
A, C, B, D Right answer. HR scorecard approach steps- Formulate the business strategies, Outline companies value
chain activities, Formulate HR Policies, Develop HR - Audit scorecard. Refer section 9.2
Question:
Find out the True and False statements - Performance management systems are key tools for aligning business goals. - If
you have prepared a scorecard for rubber business that it might be relevant for measuring the HR systems of a five star
hotel.
True, True
True, False
False, False
False, True
Question:
One of the greatest advantages of balanced scorecard system is that BSC serves as an intermediary tool between
Human resource and Management
Operational management and strategic goals
Planning and Implementation
Strategic plan and operational goals
Question:
The following statements are related to which book? - Employee involvement in decision making. - Training programs. Compensation (profit/gain sharing).
Arthur
Ostroff
Pfeffer
U.S. Department of Labor
.
Question:
Studies that demonstrate business impact by adopting the following high-performance work practices are summarized:
Employee invovement in decision making, compensation (profit/gain sharing), training programs, constellation of highperformance work practices. This studies was conducted by...........
U.S. department of labour(1993)
Pfeffer (1994)
Arthur(1994)
Mac Duffie & Krafcik(1992)
Question:
Which of the following is a performance measurement framework that added strategic non-financial performance
measures to traditional financial metrics to provide managers and executives a more 'balanced' view of organizational
performance?
HR scorecard
HR audit
HR management
Balanced scorecard
Question:
Which of the following research study identified the five top-performing firms (based on percentage of stock returns)
between 1972 and 1992 and assessed their common?
U.S. department of labour(1993)
Pfeffer (1994)
Arthur(1994)
Mac Duffie & Krafcik(1992)
.
Question:
Competency Management can be understood as a
Technology
Strategy
Tool
System
Question:
Competency Management can help you direct the changes in line with the organization's _____.
Plan
Goal
Vision
Mission
Question:
HR auditors should make sure that they identify the key competencies for an organization or a particular position in an
organization, and using it for _____, ____________________.
Job evaluation, training and development
Training and development
Termination
Job evaluation
Question:
The _____ can be found out by comparing the desired competency (proficiency) levels and displayed competency levels.
Competencies gaps
Competencies values
Competencies differences
Competencies creation
Question:
Which one is not a behavioral aspects in Negotiating Ability?
Ability to reason
Ability to be ethical during the process
Ability to initiate talks
Ability to predict the next argument of opponents
Question:
Which one is not an elements in the performance management process against which managers are assessed?
Leadership Development
Strategic Contribution
Competency Assessment
Role Performance
.
Question:
If "Ability to lend a listening ear to the people with problem" relates to Counselling Ability then "Ability to have a proper
body language" relates to?
Communication ability
Counselling skill
Presentation skill
Coordination skill
Question:
Positive gaps between desired and displayed competencies indicate _____ and negative gaps indicate _____.
Improvement, strengths
Productivity and reduction

Profit and loss
Achievement and weakness
Question:
Which of the following is not true with respect to the HR audit framework?
Informs prospective managers about what is expected of them
Informs staff of the attitudes and behaviours encouraged by the organization
Informs staff of what they can expect from their managers
Supports staff at all levels in their development in order maximize their potential
Question:
_____ competency framework applies if an employee's job does not include supervisory or management responsibilities.
Simple competency framework
Management competency framework
Generic competency framework
HR competency framework
.
Question:
Behavioral aspects of: Ability to express ones thoughts clearly. Ability to make others understand you. Ability to listen to
others. Ability to write your thoughts clearly. Ability to summarize ones ideas in a precise way is related to which of the
following core competencies?
Communication skill
Negotiation ability
Critical thinking ability
Data management ability
Question:
During an HR audit, audit team tried to find out that competencies required in a particular job are properly described so
that it can help in structuring focused appraisal and compensation decisions. From which of the following way
competency model can be developed for this?
Behavioral Indicators
Evaluative Competency levels
Competencies Describing Job Requirement
Understand strategic business context
Question:
The need for this skill arises when two or more parties argue on a common issue and each party meant a conclusion on it
prefers. This is true about which of the following core competences for the professional behavioural aspect?
Communication skill
Negotiation ability
Critical thinking ability
Data management ability
.
Question:
The Minimum Wages Act was established in

1972
1956
1948
1960
Question:
Employee handbook contains _____ of the company for employees.
Policies and Procedures
Contact details and Job details
Designation of employee and compensation details
Company information and work culture
Question:
What do you mean by ITGLWF?
International Textile, Garment and Leather Workers' Federation
Indian Textile, Garment and Leather Workers' Foundation
International Textile, Garment and Leather Workers' Foundation
Indian Textile, Garment and Leather Workers' Federation
Question:
What needs to be needed before a company hires any employee who ensures this?
Organization
HR audit
Manager
Recruiter
Question:
Which Act comes under "Others" Law category?
The Apprentices Act
The National and Festival Holidays Act
The children Act
The Equal Remuneration Act
Question:
Wlile issuing an offer letter, _____ should never be used to describe an employee's status?
Temporary
Part-time
Permanent
Regular
.
Question:
The area of Audit Results/Recommendations relates to: - Mandatory postings - ADA-compliant position descriptionsCompetency/skills.
Pre-employment
New hire procedures
Employment performance management
Employee benefits administration
Question:
A safe, dignified, and respectful work environment is not only mandated by the law, but also increases
Profit
Performance
Productivity
Sales
Question:
The employment decision needs to be made on _____ related information not the personal information.
Education
Compensation
Skills
Performance
Question:
Which point need not to consider in hire orientation process?
Companies should mention whether new hires are regular employees or full-time or part-time employees
Let new employee orientation be simple and interesting i.e. complex processes should be avoided
Several software's are also available in the market for successful on boarding. They can be considered too
Involve the manager in the orientation process
.
Question:
Match the followings:
Match
Correct Answer
The Trade Unions Act
Laws related to Industrial Relations
The Payment of Bonus Rules
Laws related to Wages
The Beedi Workers Welfare Fund Act
Laws related to Labour Welfare
The Merchant Shipping Act
Laws related to Working Hours
Question:
Figure out True and False statements: HR audit will help in following improvement and reviews: - A 90-day written
standard performance evaluation form. - Wage and salary administration program. - A performance
management/performance improvement plan. - Bonus/stock option criteria.
False, true, true, false
False, false ,true, true
False, true, false, true
True, true, true, true Right answer. Refer section 11.6.2
Question:
X an employee in a reputed pharmaceuticals company thinks that he is not selected for promotion only on the basis of
religious belief. Earlier also such complain were mail by many employees. The higher management thinks that such
complains are damaging the reputation of the organization. Which type of policy should be made by management to stop
such discrimination?
Safeguarding employee information

Employee performance management
Safe work environment
Auditing workplace behaviors that support legal compliance
.
Question:
Calling 'human resources' as assets is against _____ dignity as human beings are much more than resources
Human
Technology
Tools
Operation
Question:
As per the Findings of the study by Jomon (1998), which profile has an average age between 30-40.
Worker Profile
Support Staff Profile
Managerial Profile
Functional Profile
Question:
HR Audit is conducted for the _____ compliances.
Legal
Management
Organization
Customer
Question:
HR is the most valuable asset of an organization though its value is not mentioned in the _____.
Policy
Document
Balance sheet
HR handout
Question:
India is the first country to formally establish a totally dedicated Human Resources development Department separated
from the _____.
Operational department
Counseling department
Personnel department
Management department
Question:
The HRD audit also examines the linkages between HRD and other systems like
Quality management
Operation management
Skilled workforce
Style and culture
.
Question:
Complete the statement - "While it may be possible to conceive the resource of an employee or his service.".
They cannot be shown as assets
An item should be capable of being valued with a reasonable degree of objectivity
The potential dimension of an employee cannot be conceived or predicted Right answer. "While it may be possible
to conceive the resource of an employee or his service, the potential dimension of an employee cannot be
conceived or predicted. Refer section 12.2
It is difficult to assess or account the same in terms of any tangible methods
Question:
"Team spirit at this company is of a high order as conveyed by the employees themselves" - This statement is from which
scenario?
Post audit scenario organization 2
Pre audit scenario organization 1
Question:
In which of the following model of HRD department the objective is to facilitate the environment of learning and change
in the organizations so as to achieve organizational goal?
Jomon
Pareek and Rao
Porter
Lowler
Question:
The utilization of the Audit inputs and the resultant effectiveness of the HR Department, which one is not a profile of HR
department?
Department age of 7-10 years as compared to those greater than 10 years old and less than 7 years old
HRD Department was structurally positioned at a higher level, headed by a Vice President (HRD)
A flat structure of the HRD Department as compared to a hierarchical structure in the HRD Department
A good professional profile with most of the staff having a professional qualification in IT and a behavioral science
background
.
Question:
Match the following statement with the correct audit scenario:
Match
Promotion policy is now shared with everyone
Action Oriented Research is very well established and taken seriously and acted
upon
The HRD staff though inadequate in number was considered highly competent
Lack of role clarity
Correct Answer
Question:
Management styles show a high degree of equivalence with HR Effectiveness. Companies scoring high on the average
best management styles had more effective HR systems. These companies had a dominant participative style with a
backup Professional or organic style. This is the finding of the study by .................
Jomon Right answer. This finding is from the study by Jomon. Refer sec. 12.3
Pareek and Rao
Porter
Lowler
Question:
The term 'asset' implies some realizable value once out of use. Human resources have no realizable value. In turn they
actually involve expenditure in terms of payment of retrenchment compensation, gratuity and other terminal benefits at
the time of retirement, while the employer does not receive anything on the termination of the services or on retirement of
an employee. This view has which of the following affect on the concept of human asset?
This view recognizes human asset
This view does not recognize human asset
This view is a hindrance to the concept of human asset
This view wants to value the human asset
.
Question:
Human resource valuation also needs support from the professional bodies and _____.
Auditors
Stakeholders
Government
Management
Question:
Find out the labour force that doesn't come into homogeneous groups.
Unskilled
Semi-skilled
Technical staff
Operational staff
Question:
It is pertinent to communicate to _____ that their human resource is quite efficient to deliver high returns on relatively
low investments.
Managers
Shareholders
Investors Right answer. It is pertinent to communicate to investors that their human resource is quite efficient to
deliver high returns on relatively low investments. Refer section 13.2
Employees
Question:
Rewards evaluation model has been suggested by
FlanhoItz
Schwarts
Brauch Lev
Pekin Ogan
Question:
The valuation of human resource is a means of guarantee available to
Managers
Customers
Shareholders
Organization
Question:
_____ valuation system cannot be considered to be a complete system of accounting.
Human resource
Job analysis
Employee survey
Performance
.
Question:
Identify True and False statements. - Human capitals valuation techniques used in most organizations date back to the
industrial. - Only those employee competencies that are relevant to the HR issues should be valued.
False, false
False, true
True, true
True, false
Question:
An HR valuation study assists management to project the future expenditure of personnel costs that doesn't relates to
Training and development costs
Salary and benefits
Personal growth
Retirement benefits
Question:
Under which model, the value of human resources is determined by taking into consideration the certainty with which the
net benefit's in future will accrue to the enterprise?
Morse Model
Lev and Schwarts Model
FlanhoItz Model
Pekin Ogan Model
Question:
Which statement is true and false: A. The investors need to be assured that the organization is capable enough to be trusted
with the former's investments. B. Earlier, banks mostly relied on hand written or typed documents, which was time
consuming, so full computerization was sought.
True, true
False, true
True, false
False, true
.
Question:
Match the statements with its correct decision head:
Match
Correct Answer
Audit of human resources could help in finding out the efficiency of every segment Assessing Segment Efficiency
The organization can analyze if its investment in human capital has paid off or not
Monitoring Performance
A human resource valuation assures customers quality and consistency
Guarantee to Customers
The performance of an organization depends mainly upon the quality of its human
Establishing Investor
capital
Confidence
Question:
Find out which statement is true and which one is false? - The success or failure of a company very much depends on the
persons who work in the organization. - The application and usefulness of human resource valuation depends on the future
efforts and experiments to be made by HR.
True, false
False, false
True, true
False, true
Question:
The following limitations are of which model? - Service state of each individual employee is not considered. - The
attrition rate in organization is also ignored.
Morse Model
Lev and Schwarts Model
FlanhoItz Model
Pekin Ogan Model
.
Question:
HR audit plays a vital role in instilling a _____ in the management and the HR functions of an organisation.
Relation
Confidence
Belief
Communication
Question:
Complete the sentence - The rationale of human resource valuation and _____?
Inventory
Survey
Operation
Auditing
Question:
Some departments such as _____ conducted their separate induction programmes in ABC company.
Sales
Production
Finance
Marketing
Question:
The audit process reveals _____ of the organisation are brought to the fore.
Profit and losses
Strengths and weaknesses
Process and policies
Gaps and loops
Question:
The HRD competencies checklist was also administered to the HRD staff to assess their professional preparedness for
performing their jobs
Accurately
Effectively
Right
Perfect
Question:
Which one is not a HRD system in ABC company?
Recruitment
Training
Termination
Performance appraisals
.
Question:
The self-assessment of the officers of ABC Ltd. in the competencies checklist revealed that the HRD department as a
whole was not adequately prepared to handle the__________________________
Potential appraisals
Employee training
Employee survey
Time estimate
Question:
Company XYZ serves which sector and It employs how many employees in how many locations?
IT sector, 680 employees, five locations
Insurance sector, 550 employees, three locations
Retail sector, 457 employees, two locations
Service sector, 530 employees, three locations
Question:
The Senior Manager-HRD of Company XYZ didn't approached the audit consultants for assistance in the following
area(s).
To create a new HRD policy for Company XYZ

Role analysis of the senior management committee
Institutionalizing the PPRDS through skill workshops
Initiating potential appraisal for the managerial cadre
Question:
Which of the following would an auditor never suggest as regards the employee training? (Choose the right option)
Develop a training policy in accordance with the business plans of the company, but not tell it to every employee in
the organization
All employees should work closely with the line managers to determine training needs
Impact of training should be evaluated
Make it mandatory for every person attending training to give a presentation and submit an action plan on how
inputs from training can be implemented
.
Question:
Match the followings:
Match
Correct Answer User answer
A formal entry into an organization or position or office
Induction
Stopping and starting at intervals
Intermittent
Information of a person such as his name, age, gender
Bio data
Summary of a person's educational background and work history
Resume
Feedback
Question:
After the HR audit of ABC company auditors pointed out that first and foremost it was important to develop a policy
which would lead to the enhancement of the human resources in the organisation in the form of multi skilling and increase
the commitment level of the employees, resulting in better production. In this case auditors talk about which of the
following aspect of HR audit?
Manpower planing and recruitment
Induction
Performance appraisals
Job rotation
Question:
Find out True and False statements from the below statements: - In ABC company, the analysis of biodatas revealed that
all officers had HRD qualifications. - Most officers had work experience in Teaching.
False, false
False, true
True, true
True, false
.
Question:
Because interviews are time-consuming, costly, and open to only few people, many human resource departments use
__________________ for HR Audit.
questionnaires
HR Planning
HR Audit report
HR Audit checklist
Question:
A software or online solution for the data entry, data tracking, and data information needs of the Human Resources,
payroll, management, and accounting functions within a business is known as __________________.
Database system
Management Information system
Human Resources Information system
Expert systems
Question:
In HR Questionnaires, Coverage, Source, Adequacy and Gaps are the related areas covered under the topic___________
PERFORMANCE APPRAISAL
TRAINING AND DEVELOPMENT
INFORMATION
FORECASTING
Question:
Responsibility for grooming and developing is covered under the topic___________
PERFORMANCE APPRAISAL
TRAINING AND DEVELOPMENT
MANAGEMENT SUCCESSION PLANNING
FORECASTING
Question:
Survey from the point of view of employees must be conducted so as to verify the strengths and weaknesses of
___________.
Sales department
Accounts department
HR department
Finance department
Question:
__________________ is first assessment activity that not only describes the services being provided by the HR
department but also assesses the focus of the HR strategies, the distribution of responsibility, the resource utilization, and
the competencies of the HR portfolio.
HR Audit
Human capital accounting
Intellectual Capital Accounting
Intellectual property rights
.
Question:
Human resources department direct labor cost includes _______________, overtime, and ___________________.
Wages, rent
benefits, wages
Wages, benefits
rent, wages
Question:
All HR departments provide several services that may be clustered into six key domains staffing, ___________ and
development, appraisal, rewards, organization governance and _________________________.
training, planning
communication, training
training, communication.
planning, communication
Question:
Intellectual Capital Accounting is first assessment activity that not only describes the services being provided by the
_________________but also assesses the focus of the _________________, the distribution of responsibility, the resource
utilization, and the competencies of the HR portfolio.
HR strategies, HR planning
HR department, HR strategies
HR strategies, HR department
HR department, HR Planning
Question:
which one of the following is not an additional overall indicators of HR functions?
ratio of total employees to HR professionals
the performance of the department against the plan
the ratio of expenditure on HR to total sales
the ratio of Incone on HR to total sales
.
Question:
Delta Ltd. Collected data through several statistical models and these data need to be synthesised and codified so that
specific themes emerge. These themes are then used as aids to help the HR professionals identify his/her strengths and
weaknesses. Which one of the following steps of 360 degree assessment and feedback is being employed by Delta Ltd.
Developing a model of competencies
Collect data using the model
Summarized data and give feedback to the HR professionals
Create action plans
Question:
Carvinowledge aims to develop the competencies at both, the individual and the departmental level. At the institutional
level, this may involve doing an 'HR for HR.' At the individual level, the action plan will concentrate on developing a
tailored set of trainings, readings, assignments and training opportunities. Which one of the following steps of 360 degree
assessment and feedback is being employed by Carvinowledge.

Create action plans
Question:
XYZ Ltd. Employs Several techniques m to collect data about the extent to which an HR professional exhibits the
modeled competencies. These include interviews, questionnaires and focused groups. Which one of the following steps of
360 dehree assessment and feedback is being employed by XYZ Ltd.
Create action plans

HR Audit

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MU0013-Unit-01-1mark.

The procedure of making HR staff up to date with the HR field

Organizational culture is important

Grade Point Average

Motivation and retention

Description of the staff

Productivity and reduction

The Minimum Wages Act was established in

Safeguarding employee information

To create a new HRD policy for Company XYZ

Correct Answer User answer

A formal entry into an organization or position or office

Stopping and starting at intervals

Information of a person such as his name, age, gender

Summary of a person's educational background and work history

Developing a model of competencies

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