Time Leads are

First
associates who have been
fantastic individual
contributors and have
been recently promoted as
team leads, in recognition
of their potential to grow.
The First-Time Lead
Program (FTL) is targeted
at these individuals, within
0-6 months of their
becoming team leads

FTL aims to bring a mindset change in first-time leads, as

they embark on their first leadership role. By elevating
their people management capabilities, FTL will equip them
to drive results, manage teams effectively, assume greater
responsibilities and demonstrate change.
While FTL has a direct impact on Team Leads, it also
significantly benefits Supervisors and enhances team
performance!

18-week Gamified Learning experience | Very Practical lessons

Brand new learner platform | Blend of E-Learning, Classroom
and Virtual learning channels | SME supported learning
application at work | Discussion Forum for FTL networking

What does FTL assure?

First Time Leads will be equipped to Give and receive effective feedback
to team
Address conflict discussions
constructively within team
Delegate tasks effectively
Identify motivational needs of team
Set team goals and accomplish them
in time
Set SMART goals for all direct reports

1 | First Time Lead

Supervisors will benefit as the Team

Leads -

The Business will benefit

through

Get equipped with the required

mind set, tool sets and skill sets to
be effective on the job

A team with greater

productivity; reduced
people related issues

Can be entrusted with key project

and people management
responsibilities, that supervisors
have been juggling alone

The FTL Experience

Orientation

Goal Setting

E-Learning

Classroom Learning

Week 0

Week 1-2

Week 3-6

Week 7-8

Nominations collected
from supervisors
Supervisors and
associates are oriented
about FTL and its
benefits

Supervisors are
required to set One
FTL program goal
Participants can
accept/modify the
goal in discussion with
supervisors

Associates start FTL

with 7 E-Learning
courses on key
leadership topics

Participants receive
invite to classroom
session a week in
advance

Participants should
mandatorily clear all 7
courses to move to
the next step

Attend a 2-day
Classroom session

Program launch call

Action learning

Project Submission

Certification

Week 9-14

Week 15-17

Week 18

Participants submit
Final Project template
updated based on
learning and
application of skills at
work

Supervisors and SMEs

evaluate Participants
for FTL program and
Project completion

Participants learn
through Webinars &
Leader Speak
Apply learning to work
through SME guidance
and connect calls
Document progress
towards their FTL goal in
a simple project
template

2 | First Time Lead

Supervisors and SMEs

play a key role in
assessing the projects
and participants'
progress

Participants who clear

all completion criteria,
graduate out of the
FTL program
successfully

Experientially learn core

FTL concepts