E-Ticket

Customer Name
eddi santoso

Booking Code:

UURGL4

Booking Date
Thursday, 12 November 2015

DEPARTURE
FLIGHT

KD 922/KD 650
Class J
1 Transit

07:50

10:55

ARRIVAL

Monday, 16 November 2015

Monday, 16 November 2015

Ketapang (KTG) Rahadi

Oesman Airport

Surabaya (SUB) Juanda

International Airport

Flight details are on page 2

PASSENGER DETAIL
No. Title

Passenger Name

Ticket Type

Baggage

Ticket Number

1. Mr

Eddi Santoso

Adult

20 Kg

000 0017690758

2. Mrs

Siti Ainul Millah

Adult

20 Kg

000 0017690759

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Detail
Flight Number

Departure City

Arrival City

Departure Time*

Arrival Time*

Duration

KD 922

Ketapang (KTG)

Iskandar (PKN)

16 Nov 2015 07:50

16 Nov 2015 08:25

35m

KD 650

Iskandar (PKN)

Surabaya (SUB)

16 Nov 2015 09:55

16 Nov 2015 10:55

1h

*Local time

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Important Note :
Please arrive at the terminal at least 2 hours before departure time.
Check-in counter will be closed 45 minutes before departure time.
Please arrive at the boarding area at least 30 minutes before boarding time.
Passenger is allowed to bring a check-in baggage with maximum weight 20 kg for Boeing 737 and 10 kg for ATR
Passenger is allowed to bring a cabin baggage with maximum weight 7 kg for Boeing 737 and 5 kg for ATR with
maximum dimension 40x30x15 cm
For more information, please refer to Kalstar Aviation terms and conditions. Passenger/ticket holder is accountable
(must follow) to terms and conditions that are stated by Kalstar Aviation.
Refund Policy and Itinerary Changes Policy :
For cancellation, customer can contact Tiket.com customer service at 021 - 2963 3600 or email to cs@tiket.com
Customer can also contact Kalstar Aviation Call Center at (021) -.2934 3456.
If customer is cancelling at Kalstar Aviation Call Center, customer has to reconfirm the cancellation details to
Tiket.com customer service by stating:
- Passenger name.
- Order ID/Booking Code.
- Refund percentage that is received from Malindo Air.
- Bank account information to be refunded and the name of the bank account holder.
- For credit card transaction, please state the last 4 digits of the card number and the credit card type (VISA
/MASTERCARD).
Refund process will take approximately 1-2 months, starting when the cancellation application is received by
Tiket.com customer service.
Cancellation and refund provisions by Kalstar Aviation:
- Cancellation refund more than 72 hours before departure will be charged a cancellation fee of 100,000 for all
classes except J, U and Z
- Cancellation of refund between 72 hours to 24 hours before departure will be charged a cancellation fee of 30% of
the published fare classes W, S, P, B, A, X, V, T, R, Q, N, M, L, K. and special classes H, G be charged 25% and and for
class Y charged 20%.
- The cancellation refund less than 24 hours before departure will be charged a cancellation fee of 70% of the
published fare classes W, S, P, B, A, X, V, T, R, Q, N, M, L, K and special class H, G be charged 65% and for class Y be
charged 50%.
- No show and cancellation fee of 90% of the published tariff
- Refund administration fee of Rp 50,000
- Special classes J, U, Z can not process a refund (promo class)
Trough fare ticket can not be refund separately.
To make changes on the itinerary or passenger information, customer can directly contact Kalstar Aviation Call Center
at 021 - 2934 3456 and will be charged an administration fee stated by Kalstar Aviation.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

2015/11/0085361/02/17/03

Invoice
PAYMENT DETAIL
FLIGHT
Sub Total

2.282.000 IDR

SERVICES & FEES

Baggage Fee

Company Name

PT. Global Tiket Network

Address

Jl. Kawi No. 45, Setiabudi,

Jakarta Selatan, DKI Jakarta,

0 IDR

Indonesia 12980.

Total Amount

2.282.000 IDR

Total Amount (Rp.)

2.282.000 IDR

Transaction Number

#25489940-21404495

Payment Timestamp

12 Nov 2015, 19:57:58

Payment Method

VISA

Telephone

+62 21 8378 2121

NPWP

31.371.281.2.018.000

Payment Breakdown
Total Payment

2.282.000 IDR

Service Charges
Total

0 IDR

*Prices include VAT

For further assistance, please contact Tiket.com at

2.282.000 IDR

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com