HUMANRESOURCEMANAGEMENT

Human Resource Management: Introduction, staffing, manpower planning, performance appraisal, wage and salary
administration.

Human Resource Development: Strategies and Systems: Human resource development process. Training, coaching,
mentoring, counselling,career planning and development, aligning strategy with HRD activities.AssessmentTechniques .Tools
like In Basket Exercises, Critical Incidence Technique, Types of Interviews etc. Performance Management System, Balance
Scorecardetc.andCareerDevelopment.
Human Resource Information System: Human Resource ManagementSystems Approach, strategic Role of Information in
HRM, Information TechnologyConcepts & Issues, HRIS Implementation and Control, Designing an HRIS Department,
CompensationandBenefitsManagement,TrainingandDevelopment,HRPlanningandAnalysis.
TransactionalAnalysis Understanding TA life stages father, child and adult, different types of transactions, use of TA for
improvingbehavior.
Recruitment & Selection Understanding the staffing process, recruitment internal and external sources, advantages and
disadvantages,selectionprocess,interviewprocess,probation,internalmobility.
TrainingandDevelopmentKeytrainingissues,trainingneedanalysis,clarifyingtheobjectivesoftraining,designingeffective
training programmes, implementing training . training methodology, conducting training, trainer behaviour, evaluation of training,
ModelsofmeasuringTrainingEffectiveness.
Rewards&Recognitiontypesofrewards,monetaryandnonmonetary,performancereward,
Incentives,individual,groupandorganizationbasedincentives
Performance Management & Appraisal: goals and objectives, Planning performance, self appraisal performance analysis,
performance ratings techniques, self appraisal performance analysis, performance ratings techniques, using performance
managementdataforHRdecisions,TypesofPerformanceManagementSystem
Management of Compensations and Benefits: wages and salary concepts, Factors affecting wage and salary, legislative
measures,jobevaluation,componentsofcompensation,linkingrewardswithperformance,indirectorfringebenefits.
MobilityofPersonnelandRetirementtransfers,promotion,demotion,separation.
BusinessPolicyandStrategicAnalysis
Basic Concepts of Strategic Management, Strategy Formulation Strategy Formulation: Situation Analysis and Business
Strategy,StrategyImplementationandControlstrategyImplementation:OrganizingforAction,StrategyImplementation: Staffing
and Directing, Evaluation and Control, Other Strategic Issues Strategic Issues in Managing Technology and Innovation,
Strategic Issues in Entrepreneurial Ventures and Small Businesses, Strategic Issues in NotForProfit Organizations. HR
Scorecard,HRAudit,HRissuesinMergerandAcquisition.
EmotionalIntelligenceandManagerialEffectiveness:ConceptofEI,theories.
Managing change and organizational effectiveness: Understand the dynamics of change, reasons for change, diagnosis for
change,resistancetochange,changeagents,formsofinterventions,modelsofchange,implementingchangeinorganizations.
ManagementProcessandOrganizationalBehaviour:ValuesandPersonality,Attitudesandjobsatisfaction,Perceptionand
individualdecisionmaking,MotivationintheWorkplace,Learning,Attribution.

ManagingInterpersonalandGroupProcesses:FoundationsofGroupunderstandingworkteams,communication, leadership,
StressManagement,DecisionMakingandCreativity,Powerandpolitics,conflictandnegotiation.
INDUSTRIALRELATIONS
CollectiveBargainingandNegotiationprocess:Nature,Conditionsforsuccessfulbargaining,Advantagesandcurrenttrends
in bargaining, Issues for concerns for employers, negotiation objectives, negotiation processreactions, discussions, and style,
TheoriesofCollectiveBargaining.
ConflictManagementdefinition,interventionprocess,sources,reasonsanddifferentlevelsofConflicts.
GrievanceManagement:ConceptofGrievance,CausesofGrievance,NeedforaGrievanceRedressalProcedure, Steps in a
GrievanceRedressalProcedure,LegislativeAspectsoftheGrievance,RedressalProcedureinIndia.
IndustrialRelations&TradeUnions:Nature,concept,modelsandtheoriesofIR,Collective
bargaining, industrial disputes, workers participation management, employee discipline, grievance handling, trade unionism,
development of unionism, structure and types of unions, trade unions act, issue of registration and recognition, problems of
unionsinliberalisedeconomy.
LabourLaws:IntroductionRegulatorylawsTradeunionact1926,IDact1947,Industrial
employment act (standing order act) 1946, Protective laws Factories act, 1948, Wage laws minimum wages act, 1948,
paymentofwagesact,1936,Equalremunerationact,1976,Thepayment of bonus act, 1965, Social security laws EPF act,
1952, ESI act, 1948, workmen.s compensation act 1923, Maternity benefit act, 1961, payment of gratuity act, 1972, Contract
laborlawsContractlabouract1986,Bondedlaboursystemact1986,childlabouract,1986.ApprenticeAct.1961.
Discipline:PrinciplesofNaturalJustice,DisciplinaryProceedings,DomesticEnquiry.
PersonnelproblemsandemployeecounselingLabourturnover,absenteeism,alcoholicanddrugabuse.Employeehealth,
safetyandwelfare.