Core Network Audit Report Summary

Core Network Audit Report for XXXX
XXXX Technical Audit

Core Network Audit Report
XXXX
Project Manager: XXXX
Prepared for: XXXX
Prepared By: XXXX
www.aircominternational.com
Aircom International 2011 Commercial & Confidence
Page | 1 of 90
Table of Contents
1
INTRODUCTION .............................................................................................................................................. 9
NETWORK OVERVIEW..................................................................................................................................... 9
2.1
Core Hardware Location per City .......................................................................................................... 9
2.2
BSS Hardware Location per City .......................................................................................................... 10
CAPACITY ANALYSIS...................................................................................................................................... 11
3.1
VLR Subscriber Register Capacity ........................................................................................................ 11
3.2
VLR Subscriber Capacity Currently in Use............................................................................................ 12
3.3
VLR Subscriber Capacity Utilization..................................................................................................... 12
3.4
HLR Subscriber Capacity and Utilization .............................................................................................. 13
3.5
MGW Capacity and Utilization ............................................................................................................ 13
PERFORMANCE INDICATORS ........................................................................................................................ 14
4.1
Introduction ....................................................................................................................................... 14
4.2
Concepts ............................................................................................................................................ 14
4.3
Availability.......................................................................................................................................... 18
4.3.1
System Downtime....................................................................................................................... 18
4.3.2
Signaling Performance, SS7 Link availability, ETSI ........................................................................ 18
4.4
Accessibility........................................................................................................................................ 19
4.4.1
Authentication........................................................................................................................... 19
4.4.2
Ciphering, GSM ......................................................................................................................... 19
4.4.3
CP Processor Load .................................................................................................................... 20
4.4.4
Location Update........................................................................................................................ 21
4.4.5
Mobile IN Calls............................................................................................................................ 23
4.4.6
Channel Assignment................................................................................................................. 23
4.4.7
Short Messages Service (SMS), ORG ...................................................................................... 24
4.4.8
Short Messages Service (SMS), TERM .................................................................................... 25
4.4.9
Successful SMS Delivery Terminating SMS............................................................................. 26
4.4.10
Signaling Performance, SS7 Link Congestion......................................................................... 27
Page | 2 of 90
4.4.11
Trunk route Performance, Call statistics................................................................................. 29
4.4.12
Loss Route Performance .......................................................................................................... 30
4.4.13
Paging........................................................................................................................................ 30
4.4.14
MTRAFTYPE, Call type measurements.................................................................................... 33
4.5
Retain-ability ...................................................................................................................................... 35
4.5.1
5
FINDING ........................................................................................................................................................ 36
5.1
Roaming ............................................................................................................................................. 36
5.2
Network Time Synchronization ........................................................................................................... 36
5.2.1
Inter MSC Handover /Intra-MSC Handover ............................................................................ 35
Overview ................................................................................................................................... 36
5.3
Size Alteration Event Utilization.......................................................................................................... 38
5.4
End of Selection Codes ....................................................................................................................... 40
5.5
Echo Canceller Setting ........................................................................................................................ 42
5.6
B Number Table.................................................................................................................................. 42
5.7
Announcement Data .......................................................................................................................... 42
5.8
Trunk Route Devices Status ................................................................................................................ 43
5.9
HW FAULT Drill-down by MSC ............................................................................................................ 44
5.10
HW FAULT Drill Down BSC .................................................................................................................. 45
5.11
Unused Cell ID Definitions .................................................................................................................. 45
5.12
System Logs........................................................................................................................................ 46
5.13
Signalling Error Reports Fixing ............................................................................................................ 46
5.14
APG Drive Full..................................................................................................................................... 46
5.15
Unused Route..................................................................................................................................... 47
5.16
Naming Standard................................................................................................................................ 47
5.17
Software Level Integrity...................................................................................................................... 47
SIGTRAN ....................................................................................................................................................... 49
6.1
MSC SIGTRAN SCTP Out of Blue packets .......................................................................................... 49
6.2
MSC SIGTRAN Association Unavailability ............................................................................................ 49
6.3
MSC SIGTRAN Destination Unavailability ............................................................................................ 50
Page | 3 of 90
6.4
7
MSC SIGTRAN M3UA routing performance ......................................................................................... 50
M-MGW KPI.................................................................................................................................................. 51
7.1
Scope ................................................................................................................................................. 52
7.2
Introduction ....................................................................................................................................... 52
7.3
Key Performance Indicators for Internal Accessibility.......................................................................... 55
7.4
Key Performance Indicators for External Accessibility ......................................................................... 56
7.5
AAL2 Termination Seizure Success Rate .............................................................................................. 56
7.6
TDM Termination Reservation Success Rate ....................................................................................... 57
7.7
IP Termination Seizure Success Rate ................................................................................................... 58
7.8
Originating Nb Connection Initialization Success Rate ......................................................................... 58
7.9
Software Licensing, Media Stream Channel Seizure Success Rate ....................................................... 59
7.10
Interactive Messaging, Basic Message Success Rate............................................................................ 59
7.11
Interactive Messaging, Message Composition Success Rate ................................................................ 60
7.12
Outgoing AAL2 Connection Reservation Success Rate ......................................................................... 60
7.13
Retainability ....................................................................................................................................... 61
7.14
Integrity ............................................................................................................................................. 62
7.14.1
SS7 over ATM QoS ................................................................................................................... 63
7.14.2
SS7 over TDM QoS ................................................................................................................... 63
7.14.3
Signaling over IP discard Ratio (Giga Bit Ethernet interface) ............................................... 64
7.14.4
IP Bearer success rate (HOST)................................................................................................ 65
7.14.5
Aal2 Bearer establish success rate.......................................................................................... 65
7.14.6
SCTP .......................................................................................................................................... 65
7.14.7
Sigtran Retransmission ............................................................................................................ 66
7.14.8
M3UA ......................................................................................................................................... 67
7.15
Key Performance Indicators for Traffic and Load................................................................................. 69
7.15.1
Usage Rate of Received and Transmitted ATM Cells on a VC Link ...................................... 72
7.15.2
TDM termination success rate ................................................................................................. 74
7.15.3
Media stream resource reservation rate ................................................................................. 74
7.15.4
GCP message Statistics ............................................................................................................ 75
Page | 4 of 90
7.15.5
MTP2 Link usage ...................................................................................................................... 75
7.15.6
Mtp3b Link usage ..................................................................................................................... 77
7.15.7
TDM utilization Rate ................................................................................................................. 78
7.15.8
Device pool utilization rate ...................................................................................................... 79
7.15.9
Device pool reservation success rate...................................................................................... 79
7.15.10
Processor Load...................................................................................................................... 79
7.15.11
Current Traffic Load ............................................................................................................. 81
7.15.12
Software Licensing, Media Stream Channel Utilization Rate............................................. 81
BSS AUDIT AND TROUBLESHOOTING ............................................................................................................ 83
8.1
TRH Overload ..................................................................................................................................... 83
8.2
TRA Pool Supervision Definition.......................................................................................................... 84
DOCUMENTATION AND PROCEDURES .......................................................................................................... 87
9.1
Documentation .................................................................................................................................. 87
9.2
Procedures ......................................................................................................................................... 88
9.3
Recommendations ............................................................................................................................. 88
10 CONCLUSION ................................................................................................................................................ 89
11 APPENDIX ..................................................................................................................................................... 90
Page | 5 of 90
List of Figures
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
1: VLR Subscriber Capacity Currently in Use..................................................................................... 12

2: VLR Subscriber Capacity Utilization ............................................................................................... 12
3: HLR Subscriber Capacity and Utilization ....................................................................................... 13
4: MGW Capacity ................................................................................................................................. 13
5: System Downtime ........................................................................................................................... 18
6: Signaling Performance, SS7 Link availability ................................................................................ 18
7 Authentication................................................................................................................................... 19
8 Ciphering, GSM ................................................................................................................................. 20
9 CP Processor Load ............................................................................................................................ 20
10 Location Update ............................................................................................................................. 21
11 Mobile IN Calls ................................................................................................................................ 23
12 Channel Assignment....................................................................................................................... 23
13 Short Messages Service (SMS),ORG ............................................................................................. 24
14 Short Messages Service (SMS), TERM .......................................................................................... 25
15 Successful SMS Delivery Terminating SMS .................................................................................. 26
16: Signaling Performance, SS7 Link Congestion Narrowband ....................................................... 27
17 Signaling Performance, SS7 Link Congestion High Speed .......................................................... 27
18: Trunk-Route Performance, Call statistics .................................................................................... 29
19: Trunk-Route Utilization, Call statistics ......................................................................................... 29
20 Paging ............................................................................................................................................. 30
21: Call type measurements ORG ...................................................................................................... 33
22 Call type measurements TE........................................................................................................... 34
23 Inter MSC Handover....................................................................................................................... 35
24: End of Selection Codes-1 ............................................................................................................. 40
25 End of Selection Codes-2............................................................................................................... 40
28 Announcement Data ...................................................................................................................... 43
29 Trunk Route Devices Status .......................................................................................................... 43
30 TRH Overload ................................................................................................................................. 83
31 TRH Failure ..................................................................................................................................... 84
Page | 6 of 90
List of Tables
Table 1 Core Hardware Location Per City .......................................................................................... 9
Table 2 BSS Hardware Location per City ......................................................................................... 10
Table 3 VLR Subscriber Register Capacity ....................................................................................... 11
Table 4 Clock Reference in XXXX Network ...................................................................................... 37
Table 5 HW FAULT MSC ............................................................................................................... 44
Table 6 HW FAULT BSC ................................................................................................................ 45
Table 7 Unused Cell ID Definitions ................................................................................................. 46
Table 8 Software Level Integrity .................................................................................................... 48
Table 9 SIGTRAN-1 ...................................................................................................................... 49
Table 10 SIGTRAN-2 .................................................................................................................... 49
Table 11 SIGTRAN-3 .................................................................................................................... 50
Table 12 SIGTRAN-4 .................................................................................................................... 50
Page | 7 of 90
Document Release History

VERSION
NO.
1.0
RELEASE DATE
XXXX
PURPOSE
FINAL DRAFT
DISTRIBUTION LIST
NAME
POSITION / DEPARTMENT
APPROVALS
APPROVED BY
SIGNATUR
DATE
XXXX
AIRCOM INTERNATIONAL
XXXX COUNTRY
Page | 8 of 90
1 INTRODUCTION
Aircom has conducted a Technical Audit of XXXX Network between the dates of XXXX and XXXX. This Audit
project comprises of a combination of collecting data; discussion with XXXX technical teams; desk based
research; detailed interviews and analysis of documentation and information supplied by the XXXX. This NSS
audit report has been prepared based on the data provided by the Core planning & O&M responsible personal of
XXXX
2 NETWORK OVERVIEW
Following are the core network entities and sites of XXXX
2.1
Core Hardware Location per City

Cities
Location
Node Name
MSC
CITY5
XXMSC1
CITY4
XXMSC1
CITY3
XXMSC1
CITY6
XXMSC1
CITY2
XXMSC1
CITY1
Technical Villa
XXMSC3
CITY1
Technical Villa
XXMSC4
CITY1
Park plaza
XXMSC
CITY1
Park plaza
MSCS2
HLR
CITY1
HLR1
CITY1
HLR2
MGW
CITY1
Technical Villa
MGW11
CITY1
Technical Villa
MGW12
MGW21
MGW31
CITY2
CITY1
Park plaza
Total
Table 1: Core Hardware Location per City
Page | 9 of 90
2.2
BSS Hardware Location per City

City
Location
BSC Name
BSC
Total Node in
City
CITY7
BGNRBSC
CITY8
GZNRBSC
CITY5
HEBSC1
CITY4
JABSC1
CITY9
JZNRBSC
CITY3
KDBSC1
CITY10
KHRBSC1
CITY6
KUBSC1
CITY2
MABSC1
CITY2
MABSC2
CITY11
NEBSC1
1
5
CITY1
Technical Villa
KABSC1
CITY1
Technical Villa
KABSC2
CITY1
Park plaza
KABSC3
CITY1
Park plaza
KABSC4
CITY1
Technical Villa
KABSC5
Total
16
16
Table 2: BSS Hardware Location per City
Page | 10 of 90
3 CAPACITY ANALYSIS
This section contains the outcomes of capacity audits.
3.1
VLR Subscriber Register Capacity

NODE Name
TOTNSUB REGISTERD
VLR CAPACITY
Available Capacity
XXMSC1
197380
600000
402620
XXMSC1
283839
600000
316161
XXMSC1
58407
600000
541593
XXMSC1
328894
600000
271106
XXMSC1
437078
1000000
562922
XXMSC3
120015
1000000
879985
XXMSC4
536274
1000000
463726
XXMSC
346476
1000000
653524
MSCS2
267511
1000000
732489
Table 3: VLR Subscriber Register Capacity
Page | 11 of 90
3.2
VLR Subscriber Capacity Currently in Use
Figure 1: VLR Subscriber Capacity Currently in Use

3.3
VLR Subscriber Capacity Utilization
Below is the VLR subscriber capacity utilization. Threshold is showing to be 54% No expansion required at this
time.XXXX can add more BSC/BTS to improve radio coverage.
Figure 2: VLR Subscriber Capacity Utilization
Page | 12 of 90
3.4
HLR Subscriber Capacity and Utilization
Below is the HLR subscriber capacity utilization. Threshold is reached to be 95% it is highly recommended to
perform reconciliation schedule on monthly basis to efficiently utilize HSD memory and avoid its expansion.
Figure 3: HLR Subscriber Capacity and Utilization

3.5
MGW Capacity and Utilization
License capacity is enough for current traffic load; XXXX can add more equipment without any expansion of MGW
Figure 4: MGW Capacity
Page | 13 of 90
4 PERFORMANCE INDICATORS
4.1
Introduction
This section defines switching system performance indicators for the MSC and MSC Server. The MSC is the call
control handling node in layered and non-layered architecture. All counter descriptions in this section are used for
information. The Application Informations shall be used for latest and more detailed counter descriptions.
4.2
Concepts
Performance indicators defined in this section focus on reliability and how a service is executed in the MSC/VLR
Server.
Figure 3-1: Principle definition of ISP

The MSC/VLR Server is the call control handling node in the Ericsson Core Network containing counter, which are
stepped/not stepped, based on information received from other core network elements/nodes. Some counters
even reflect end-user and radio network behavior. See figure 2.
Page | 14 of 90
Figure 3-2: MSC/VLR Server in Core Network
Monitoring and analyzing Performance Indicators provide information for:

Benchmarking
System Improvements
Performance monitoring
Node performance fine tuning
Key Performance Indicator

Key Performance Indicators (KPI) are defined on network/system level and reflect the end-to-end performance.
A Key Performance Indicator consists of one or more Performance indicators (PI); see also figure 3-3.
Page | 15 of 90
Figure 3-3
Availability
Availability is defined as the ability of an item to be in a state to perform a required function at a given point of
time or at any instant of time within a given time interval, assuming that the external resources, if required, are
provided.
Severability
The ability of a service to be obtained - within specified tolerances and other given conditions - when requested
by the user and continue to be provided without excessive impairment for a requested duration. Serve-ability
performance is subdivided into the service accessibility performance, service retain-ability performance and the
service integrity performance.
Page | 16 of 90
Accessibility
The ability of a service to be obtained, within specified tolerances and other given conditions, when requested by
the end-user.
Retain-ability
Retain-ability reflects the ability of the user to keep a service once it was accessed under given conditions for a
requested period of time.
Integrity
Integrity reflects the ability of a user to receive requested service at desired quality. No Integrity PIs are defined
for the MSC.
Page | 17 of 90
4.3
Availability
4.3.1 System Downtime
Figure 5: System Downtime

Accumulated System Down Time (SDT) for the last 12 Months in Second, Its showing no major down time in
network.
4.3.2 Signaling Performance, SS7 Link availability, ETSI
Figure 6: Signaling Performance, SS7 Link availability
Page | 18 of 90
Link unavailbity due to the Transmission fluctuation, XXXX should resolve this issue to improve healthy KPI
4.4
4.4.1
Accessibility
Authentication
The average successful Authentication results for the complete XXXX network are shown in the figures below
Figure 7 Authentication
Recommendations:
The Authentication Success rate is indicating normal conditions in all the network; the values are currently around
97% which is in par with the world average according the previously mentioned benchmark and above the
minimum recommended value of 95%
4.4.2
Ciphering, GSM
The average Ciphering results are shown in the table and figures below for the complete XXXX network:
Page | 19 of 90
Figure 8 Ciphering, GSM

Recommendations:
The Ciphering Success rate is indicating normal conditions in all the network; the values are currently around
99% which is in par with the world average according the previously mentioned benchmark and above the
minimum recommended value of 95%.
4.4.3
CP Processor Load
Figure 9 CP Processor Load
Page | 20 of 90
Recommendations:
The central processor load in all the nodes were considered normal and the peak load in the busy hour did not
reach the maximum recommended limit (75%).
4.4.4
Location Update
Figure 10 Location Update

Recommendations:
The Location Update Success rate is indicating normal conditions in the XXMSC3 and XXMSC; the values are
currently around 97% which is in par with the world average according to the previously mentioned benchmark.
On the other hand, Location Update Success rates in the other MSCs are showing slightly lower values.
Where the gathered performance measurements for consecutive days show a significant drop starting onwards
on a daily basis; normally, there are many major reasons for Location Update failure: Unknown IMSI in HLR,
Timeout, MAP fallback, Network Failure, Congestion... Further investigations are needed to determine the actual
reasons.
The following location update signaling flows show how the above mentioned counters are being increased
accordingly:
Page | 21 of 90
Page | 22 of 90
4.4.5 Mobile IN Calls
Figure 11 Mobile IN Calls

All the MSC in XXXX Network showed a value of 100% regarding successful IN calls so no recommendation
needed on this KPI
4.4.6
Channel Assignment
Figure 12 Channel Assignment
Page | 23 of 90
Recommended KPI Minimum Value: 98%

The results show a normal behavior regarding channel assignment and no additional recommendations are
needed.
4.4.7
Short Messages Service (SMS), ORG
Figure 13 Short Messages Service (SMS)ORG

Recommendations:
According to the above table, we can clearly see that the SMS originating success rate is low for the complete
period on all the MSC-S. There are some known reasons for the SMS sending failure rate
Subscribers being barred from sending SMS due to insufficient credit
Invalid message center numbers
Invalid B Party numbers
Page | 24 of 90
4.4.8
Short Messages Service (SMS), TERM
Figure 14 Short Messages Service (SMS), TERM

Recommendations:
From the above figures, we can see that performance measurements are low before reaching the required level.
Most of the MSC-S are showing a standard average equal to the world and European averages. Some known
causes for low SMS receiving rates are:
Absent Subscriber: The receiving user is either powered off or out of the service area.
Memory Capacity Exceeded: The MS memory of the receiving user is full.
Subscriber Busy for MT-SMS: The allocated MS is receiving another SMS.
System Failure: Mostly related to the radio network and the MS, such as assignment failure of SDDCH,
call drop when receiving SMS, etc
Page | 25 of 90
4.4.9
Successful SMS Delivery Terminating SMS
Figure 15 Successful SMS Delivery Terminating SMS

The average results are above the recommended KPI minimum value so no additional recommendation needed
Page | 26 of 90
4.4.10 Signaling Performance, SS7 Link Congestion
Figure 16: Signaling Performance, SS7 Link Congestion Narrowband
Figure 17 Signaling Performance, SS7 Link Congestion High Speed

Recommendations:
Page | 27 of 90
Dimensioning rules are allowing utilization 30% load in a non-failure situation and 60% load in a load in
a failure situation.
It is very important that load limits are maintained within the range, as when the SS7 links reaches a
certain load level, the message success rate decreases dramatically.
Page | 28 of 90
4.4.11 Trunk route Performance, Call statistics
Figure 18: Trunk-Route Performance, Call statistics
Figure 19: Trunk-Route Utilization, Call statistics

Observed the occurrence of EOS codes in XXMSC1, XXMSC3, XXMSC, XXMSC, XXMSC1 and XXMSC1, the reason
for the errors is improper CIC assignment which includes Cross Connections of E1s, due to this the subscriber
received Wrong(ambiguous) calls and Cross Talk. To rectify the issue it is recommended to check all
Interconnect routes individually with TCTDI command to make sure all CIC are integrated properly
Page | 29 of 90
4.4.12 Loss Route Performance

Remove unnecessary configuration to have a clean alarm list. Block Devices on Routes are responsible for Low
ASR, Route Congestion and Call Rejection. See attached file for more detail.
4.4.13 Paging
Figure 20 Paging
Suss_GSM_First Page Recommended KPI Minimum Value 84%
Succ_GSM_Paging Recommended KPI Minimum Value 88%.
Recommendations: (Suss_GSM_First Page)
The XXMSC3, XXMSC, XXMSC and XXMSC1 paging results show a normal behavior and in accordance to the
global values.
In the other hand, for the XXMSC1,XXMSC1,XXMSC1 located outside of CITY1 the values could be improved a bit
with improvements to radio coverage e.g. an attached mobile out of coverage will not be able to receive or
respond to a page.
Check the parameter settings of the network; it can often improve the paging performance especially if coverage
is not the main problem.
The time between periodic registrations, the function Implicit IMSI detach, the Nr. of LAs and the size of the LAs
are the key issues. TMSI should be used at least for the first page.
Page | 30 of 90
Recommendations: (Succ_GSM_Paging)
The XXMSC1, XXMSC1 XXMSC1 and XXMSC1 MSCs are showing a slightly lower average results that the global
benchmark (around 88%) mentioned above.
As for the other MSCs, there seem to be problems as the number of repeated page attempts to a location area
over A-interface is high. The following causes might explain the low paging success rate:
LA dimensioning should be carried out in order to have proper Nr. of LA in 1 MSC. If LA is under dimensioned,
then it will affect paging success rate, on the other hand if LA is over dimensioned, then it will increase LU load,
and affect LU success rate.
Low paging success rate could be explained with coverage problems or that the function Implicit IMSI detach is
not used or that T3212 is set too high.
Paging performance is mainly depending on radio performance, especially radio coverage, radio capacity, cell
planning and frequency planning to reduce as much interference as possible.
Figure 1: Paging of a MS
Page | 31 of 90
Figure 2: Paging Strategies via A-interface
Figure 3: Paging Strategies
Page | 32 of 90
Other strategies than those recommended affect the paging load as follows:
No second page: No second page reduces the paging load in both the BTS and the BSC. The
disadvantage is risk of more unsuccessful MS paging.
Global second page: Compared to a local second page, a global second page increases the
paging load. The advantage is that MSs that, for some reason, have the wrong LA status in the
VLR stand a better chance of being successfully paged.
TMSI for second pages: If the second page is global, IMSI must be used to identify the MS. If the
second page is local, either IMSI or TMSI can be used to identify the MS. Using TMSI increases
the paging capacity in the BTS. The drawback is that some pages may be unsuccessful if an MS
has the wrong TMSI in the VLR, for example, immediately after having crossed an LA boarder.
4.4.14 MTRAFTYPE, Call type measurements

This performance indicator monitors the performance of the nr. of successful calls compared to the nr. of total
calls for originating and terminating calls.
The counters are defined per main traffic type (ORG, TE, OEX, IEX).For this PI only traffic type ORG and TE, has
been selected.
Figure 21: Call type measurements ORG
Analysis Observation & Recommendation
The major failure in the ORG-Setup is due to subscriber missed calls or early disconnects and wrong
dialing.
In XXMSC1 area the wrong dialing ratio is high. Call testing is required to identify the missing routes.
Page | 33 of 90
Figure 22 Call type measurements TE
In this audit it is observed that in the areas where the MT-SUCC% is low the major cause of degradation is low
paging success rate. Relationship of MT-SUCC% and MT-Subscriber unreachable is also presented to give a
picture of radio coverage impact of MT calls.
Page | 34 of 90
4.5
4.5.1
Retain-ability
Inter MSC Handover /Intra-MSC Handover
This performance indicator reflects the successful incoming and outgoing inter-MSC handover attempts including
subsequent handovers. Events are counted for each neighboring MSC.
Observe in many directions the Inter MSS handover (In and out) success rates are low. The external LAC
definition needs to be verified by the help of radio team. In few cases the intra MSS handover is also low. This
should be checked by BSS team, because in intra MSS handover procedure MSS does not play any role.
Figure 23 Inter MSC Handover

Recommendations: The Network LAC diagram should be marinated by the help of radio team. The core
network personnel should define the external or adjacent LACs according to the radio geographical boundaries
designed by Radio department.
Page | 35 of 90
5 FINDING
5.1
Roaming
The ROAMWARE version XXXX is using is only capable of retaining the users i.e., it will only hold the user which
are already on the XXXX network or after they are registered for the first time due to better radio coverage. This
is not helping to attract new incoming roamers registration in XXXX network.
In order to capture maximum number of incoming new roamers with priority to XXXX, newer version of
ROAMWARE should be used in which the capturing feature is available. (See Attached file for more detail).
5.2
5.2.1
Network Time Synchronization

Overview
Network synchronization deals with the distribution of common time and frequency references to all the nodes in
a network, in order to align the time and frequency scales of all the clocks employed in the network.
Time synchronization in particular ensures that all nodes share the same time reference, which is important for
charging and O&M functions. For example, it may be crucial to know exactly when (in terms of
day/hour/minute/second/millisecond) a certain event has occurred, so that events from different nodes can be
correlated. Event correlation is of fundamental importance not only for trouble shooting and charging but also
for services as the XXXX Revenue Assurance Solution.
Time synchronization is achieved through time servers, which provide Time-of-Day (ToD) information and deliver
it over an IP network to the clients, i.e., the network nodes, by means of the Network Time Protocol (NTP) or its
simplified version Simple Network Time Protocol (SNTP). (More details are available in attached file below)
Clock Reference in XXXX Network

NODE
BGNRBSC
REFERENCE1
0ETM2,MS-0
REFERENCE2
0ETM2,MS-1
REFERENCE3
GZNRBSC
0ETM2,MS-0
0ETM2,MS-1
EX,SB
HEBSC1
0ETM2,MS-0
0ETM2,MS-1
EX,SB
JABSC1
0ETM2,MS-0
0ETM2,MS-1
ABL,EX
JZNRBSC
0ETM2,MS-0
0ETM2,MS-1
EX,SB
KABSC1
0ETM2,MS-0
9ETM2,MS-0
EX,SB
KABSC2
0ETM2,MS-0
3ETM2,MS-0
EX,SB
KABSC3
0ETM2,MS-0
4ETM2,MS-0
EX,SB
KABSC4
0ETM2,MS-0
4ETM2,MS-0
EX,SB
STATE
EX,MBL
URC1 (NTP)
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
Page | 36 of 90
KABSC5
0ETM2,MS-0
1ETM2,MS-0
EX,SB
NEBSC1
0ETM2,MS-0
0ETM2,MS-1
EX,UPD
KHRBSC1
0ETM2,MS-0
0ETM2,MS-1
EX,SB
KUBSC1
0ETM2,MS-0
0ETM2,MS-1
EX,ABL
MABSC1
1ETM2,MS-0
3ETM2,MS-0
EX,SB
MABSC2
0ETM2,MS-0
4ETM2,MS-0
EX,SB
KDBSC1
1ETM2,MS-0
1ETM2,MS-1
EX,ABL
HLR1
0E1551,MS-0
0E1551,MS-1
SB,EX
HLR2
0E1551,MS-0
0E1551,MS-1
SB,EX
XXMSC3
XXMSC1
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
1E1551,MS-0
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
1E1551,MS-1
RCM-0
MBL,MBL,EX
XXMSC1
0E1551,MS-0
0E1551,MS-1
RCM-0
MBL,MBL,EX
XXMSC1
1E1551,MS-0
1E1551,MS-1
RCM-0
EX,SB,SB
XXMSC1
0E1551,MS-0
0E1551,MS-1
RCM-0
MBL,MBL,EX
XXMSC4
XXMSC
XXMSC
XXMSC1
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
NOT
CONNECTED
Table 4: Clock Reference in XXXX Network
Page | 37 of 90
5.3
Size Alteration Event Utilization
The recommended SAE utilization is between 40% - 50% during normal traffic behavior. If utilization persistently
high for a duration of more than a week, then SAE individual increment is advisable, Use Ericsson Formula in Alex
for Increment
SDATE
4/7/11
4/7/11
4/7/11
4/8/11
4/8/11
4/8/11
4/9/11
4/9/11
4/9/11
4/10/11
4/10/11
4/11/11
4/11/11
4/11/11
4/11/11
4/12/11
4/12/11
4/12/11
4/12/11
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
NODE
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
HLR
BLOCK
HMAPTC
HSUDAP2
HUEXAP2
HMAPTC
HSUDAP2
HUEXAP2
HMAPTC
HSUDAP2
HUEXAP2
HSUDAP2
HUEXAP2
HMAPTC
HSD
HSUDAP2
HUEXAP2
HMAPTC
HSD
HSUDAP2
HUEXAP2
SAE
500
500
500
500
500
500
500
500
500
500
500
500
786
500
500
500
786
500
500
SAE_Utilization
60%
67%
67%
50%
56%
56%
51%
56%
56%
53%
53%
52%
86%
59%
59%
54%
96%
62%
62%
Page | 38 of 90
SDATE
4/7/11
4/7/11
4/7/11
4/7/11
4/7/11
4/7/11
4/8/11
4/8/11
4/8/11
4/8/11
4/9/11
4/9/11
4/9/11
4/9/11
4/9/11
4/12/11
4/12/11
4/12/11
4/12/11
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
NODE
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
JAMSC1
BLOCK
COMAIN
MMM
MRRM
MRRMH
MSCCO
SHMM
COMAIN
MMM
MRRM
MSCCO
COMAIN
MMM
MRRM
MSCCO
SHMM
COMAIN
MMM
MRRM
MSCCO
SAE
1130
1132
1139
1053
500
604
1130
1132
1139
500
1130
1132
1139
500
604
1130
1132
1139
500
SAE_Utilization
61%
60%
60%
58%
60%
59%
60%
58%
58%
58%
60%
59%
59%
59%
58%
59%
58%
58%
58%
PM
PM
PM
PM
PM
NODE
KAMSC1
KAMSC1
KAMSC1
KAMSC1
KAMSC1
BLOCK
SHEC
SHEC
SHEC
SHEC
SHEC
SAE
604
604
604
604
604
SAE_Utilization
72%
69%
70%
68%
72%
SDATE
NODE
BLOCK
4/11/11 7:00 PM KAMSC2 COHW
SAE
500
SAE_Utilization
54%
SDATE
4/7/11
4/8/11
4/9/11
4/10/11
4/11/11
4/12/11
BLOCK
UPPC4S
UPPC4S
UPPC4S
UPPC4S
UPPC4S
UPPC4S
SAE
500
500
500
500
500
500
SAE_Utilization
64%
60%
60%
60%
61%
64%
BLOCK
MSMMCAH
MSMMCAH
MSMMCAH
SAE
287
287
287
SAE_Utilization
51%
50%
51%
SDATE
4/7/11
4/8/11
4/9/11
4/11/11
4/12/11
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
7:00
PM
PM
PM
PM
PM
PM
NODE
KUMSC1
KUMSC1
KUMSC1
KUMSC1
KUMSC1
KUMSC1
SDATE
NODE
4/9/11 7:00 PM MAMSC1
4/10/11 7:00 PM MAMSC1
4/11/11 7:00 PM MAMSC1
Page | 39 of 90
SDATE
4/7/11
4/8/11
4/9/11
4/10/11
4/11/11
4/12/11
5.4
7:00
7:00
7:00
7:00
7:00
7:00
PM
PM
PM
PM
PM
PM
NODE
MSCS1
MSCS1
MSCS1
MSCS1
MSCS1
MSCS1
BLOCK
UPMHS4S
UPMHS4S
UPMHS4S
UPMHS4S
UPMHS4S
UPMHS4S
SAE
647
647
647
647
647
647
SAE_Utilization
56%
56%
56%
56%
56%
56%
End of Selection Codes
Figure 24: End of Selection Codes-1

Recommendation: Defined Proper Selection Type (ST Value) on Trunk Route Both Side
Figure 25 End of Selection Codes-2
Page | 40 of 90
Observation & Recommendation: Analysis of alternate routing case in XXMSC1, XXMSC2 and XXMSC3, There
is some branching not defined properly for over flow traffic.
Observed occurrence of EOS codes in XXMSC1, XXMSC1, XXMSC1 and XXMSC1. The reason for the errors is
improper CIC assignment which includes Cross Connections of E1s, due to this the subscriber received Wrong
(ambiguous) calls and Cross Talk. To rectify the issue it is recommended to check all Interconnect routes
individually with TCTDI command to make sure all CIC are integrated properly

Recommendation: Check Link Failure/Congestion between SSF and SCF

Recommendation: Set BTDM/T3212 Setting accordingly for implicit detach marking of mobile subscribers.
Check Radio Coverage and Link Fluctuation.
Page | 41 of 90
5.5
Echo Canceller Setting
Analysis of routing data leads to the conclusion that the switching equipment congestion (resources not utilized
optimally) is due to the incorrect Echo Canceller settings. These setting will also adversely contribute to increased
processor load and excessive use of ECs in other switches which will degrade the performances other connected
switches.
With the recommended setting mentioned below users will observe improved voice call quality with no delay.
5.6
ALL PLMN Routing ESS=1
ALL PLMN Routing ESR=1
ALL PSTN Routing ESS=1
ALL PSTN Routing ESR=1
B Number Table
In Analysis of B Number Table of all MSCs, all parameters were found correctly defined with the exception of
XXMSC3 where there should be no Charging Case on Announcement Route
The Value should be set as below:
ANBSI:B=99-8,RC=94,L=4;
ANBSI:B=99-9,RC=95,L=4;
5.7
Announcement Data
In the analysis announcement route highly congested and blocked devices were found in XXMSC1, XXMSC1 and
XXMSC1.
In order to reduce congestion all blocked devices should be fixed and more HW to be added. This will increase
the QOS for the subscriber
Page | 42 of 90
Figure 28 Announcement Data

Recommandation: Replace faulty HW or move all announcement route to MGW.
5.8
Trunk Route Devices Status
Figure 29 Trunk Route Devices Status

Recommendation: There are lot of devices on trunk routs blocked due to lack of O&M, Preventive maintenance
and proper integration is highly recommended, Block Devices on Routes are responsible for Low ASR, Route
Congestion and Call Rejection
Page | 43 of 90
5.9
HW FAULT Drill-down by MSC
Table 5: HW FAULT MSC

Recommendation: The RPs highlighted in red are having high errors therefore needs to be replaced with higher
versions. For this CSR to Ericsson should be raised on priority.
Page | 44 of 90
5.10 HW FAULT Drill Down BSC
Table 6: HW FAULT BSC

Recommendation: The RPs highlighted in red are having high errors therefore needs to be replaced with higher
versions. For this CSR to Ericsson should be raised on priority.
5.11 Unused Cell ID Definitions
In this section the comparison of MSC and BSS defined cells is presented. The main objective of this practice was
to identify the extra cells defined on the MSC & to remove the junk data for making space available in cells table
and to organize cells tables. Mentioned below is the list of cells which are identified as extra on MSC by
comparing with BSS data.
Notice:
Please do not dilute any cell from the MSC side prior to the final confirmation from BSS Team. BSS should double
check the traffic on these cells. The cells ID dilution should take place with the cooperation of BSS and NSS
teams.
Page | 45 of 90
MSC NODE
CELL in MSC not in BSC
XXMSC1
HRT084A
HEBSC1
HRT084B
HEBSC1
HRT084C
HEBSC1
HRT085A
HEBSC1
HRT085B
HEBSC1
HRT085C
HEBSC1
KNR009A
BSC1JA
KNR009B
BSC1JA
KNR009C
BSC1JA
SMN023C
MABSC1
KBL211X
KABSC3
KBL211Y
KABSC3
KBL261C
KABSC3
KBL261A
KABSC3
KBL261B
KABSC3
KBL261C
KABSC3
Table 7: Unused Cell ID Definitions
XXMSC1
XXMSC1
XXMSC
XXMSC
5.12 System Logs
BSC NODE
System log defined in all MSCs is of fixed size which eventually results in loss of data after reaching its maximum
limit because the new data coming is over written on the previous data. Therefore it is recommended to define
transfer queue for direct data transfer to the OSS in order to avoid data loss.
5.13 Signalling Error Reports Fixing
The Signaling error reports from the nodes were analyzed after which it was concluded that data coming from the
nodes have some necessary information missing which help in identifying/rectifying the problem occurred. The
missing information issue is resolved for accurate fault fixing in future. (See attached file)
5.14 APG Drive Full
Analysis of Alarms on the APG leads to the fact that on some nodes the APG Drive is almost full, and once it is
completely filled the APG will be down and no statistical data will come forward thus no performance reports
could be generated for the management of the network. Therefore it is recommended to have proper
maintenance of the APG drive.
Page | 46 of 90
5.15 Unused Route
A lot of unused route data is defined in BSCs as well in the MSCs. This results in High CP load and increased Call
Setup Time. To avoid this situation this data should be removed and proper size alteration to be done for
enhanced CP performance.
5.16 Naming Standard

There are no standard Naming Convention followed in Core Network. One single network element has different
name in different domains, e.g. the Node X is named as A in the Exchange-Header where it is named B in
Signaling Point ID (SPID). These inconsistencies make handling/troubleshooting process complex and difficult.
Therefore standard naming must be followed to improve Emergency handling and O&M.
5.17 Software Level Integrity
Page | 47 of 90
MTNA Software Level Integrity (BSS)

Software level Discrepancies
MTN Core Node
APZ Type IO Type
System Build
IPA
Missing Corrections
BGNRBSC
GZNRBSC
HEBSC1
JABSC1
JZNRBSC
KABSC1
KABSC2
KABSC3
KAMSC4
KABSC5
KDBSC2
KHRBSC1
KUBSC1
MABSC1
MABSC2
NEBSC1
21230/33
21230/33
APG40
APG40
08B
08B
10
10
21250
21230/33
21230/33
21230/33
21230/33
21250
21250
21250
21250
21230/33
21230/33
21250
21230/33
APG43
APG40
APG40
APG40
APG40
APG43
APG43
APG43
APG43
APG40
APG40
APG43
APG40
08B
08B
08B
08B
08B
08B
08B
08B
08B
08B
08B
08B
08B
10
10
10
10
10
10
10
10
10
10
10
10
10
Table 8: Software Level Integrity

After investigating the Alarms (Software fault) on the nodes it is concluded that Software running on all the MSCs
is defective. In order to avoid events such as system restart (i.e., outage in the network) an immediate CSR
should be raised to fix the issued
Page | 48 of 90
6 SIGTRAN
6.1
MSC SIGTRAN SCTP Out of Blue packets
Out of Blue packets are received with correct format, right checksum,
but the receiver is not able to identify the association to which the packet belongs.
Those packets will be discarded.
Node Name
Out of Blue Packets
XXMMS3
XXMSC4
XXMSC
XXMSC
XXMSC1
11
Table 9: SIGTRAN-1
6.2
MSC SIGTRAN Association Unavailability
Node Name
Asso. Unavail. (number of time)
Asso. Unavail.
(sec.)
Object
XXMSC3
12
55
M3_NI2_XXMSC
XXMSC4
XXMSC
XXMSC
16
67
XXMSC1
M3_NI2_XXMGW11
Table 10: SIGTRAN-2

Recommendation: As shown in the table for XXMSC3 and XXMSC1, M3UA has interruption recorded during
110311 to 130311. Check the error interruption on MPBN side
Page | 49 of 90
6.3
MSC SIGTRAN Destination Unavailability
Node Name
Dest. Unreach. (number of time)
Dest. Unreach.
(sec.)
XXMSC3
3033
121639
XXMSC4
375
14007
XXMSC
162
14575
XXMSC
160
11606
Table 11: SIGTRAN-3

Recommendation: Check the Transmission Availability
6.4
MSC SIGTRAN M3UA routing performance
Node Name
Routing Errors
XXMSC3
4994181
XXMSC4
135894
XXMSC
127
XXMSC
XXMSC1
965390
Table 12: SIGTRAN-4
Recommendation: Check Event Record properly, Time out somewhere in the network
Page | 50 of 90
7 M-MGW KPI
Page | 51 of 90
7.1
Scope
This study cover the request of XXXX for list the KPI needed on M-MGW. It can be used for:
List of needed measurements/KPI
Possible reasons for unhealthy value/measurement.
7.2
Introduction
XXXX has M-MGW R5 on ATM backbone and the KPI suggested in this study are relative to ATM network and MMGW R5.
Normally the KPI used in MGW are:
Accessibility (ratio of successful connection establishments)

Retainability (ratio of end user initiated connection releases)
Integrity (QOS end user perception of the network)
In addition to these KPI mentioned above it is important to know also the traffic/load.
Page | 52 of 90
Overview on KPI Counter Stepping Phases
MSC
M-MGw
AddReq
AddReq received
Step counter termReq
Check licensed capacity
AddRsp (NOK). Step counters rejected due

to capacity and termRej
Accessibility
(internal)
Ratio of successful
Termination
reservations/term.
No
Ok?
requests
Yes
Reserve internal
resources
AddRsp (NOK).
Rsp?
Step counter termRej
No
Ok?
Yes
NOK
AddRsp (OK).
Respond to MSC
OK
Bearer establishment
Step counter external
accessibility failure.
Release resources.
NotifyReq
No
Ok?
Yes
Through connected.
(QoS related counters
are stepped.)
Step counter unmature

release
Release resources.
NotifyReq
NotifyReq?
Yes
No
Accessibility
(external)
Integrity
(BER/BLER/..)
Reason for termination?
Retainability
Failure*
Normal**
SubReq**
Ratio of mature
released connections/
all connections
Step counter normal

release.
Release resources.
SubRsp (OK).
* E.g. due to program/board restart

** Normal release = SubReq received from MSC
1000
999
997
996
Connection attempts
I.e. AddReqs
Successful attempts
I.e AddRsp OK
Bearer establisments
OK =>accessibility
(external)
997/999*100% = 99,8%
Normal releases I.e

SubRsp OK
=>retainability
996/997*100% = 99,9%
=>accessibility
(internal) = 99,9%
Example case of KPI calculation. Note that successive measurement is based on number of connections
that have reached that particular phase.
Page | 53 of 90
Accessibility
Accessibility has been divided into two parts:
Internal Accessibility measurement

-Measured from reception of AddReq to sending of AddRsp.
-Considers all internal resources of MGw except admission control for IP and ATM.
External Accessibility measurement
-Measured from sending of AddRsp i.e. where internal accessibility ends to successful bearer
establishment. In non-CSD termination the Nb or Iu has been initialized, in UDI calls the Q.Aal2
connection has been established and in CSD calls Iu or Nb has been initialized & the radio and fixed
protocols are up.
-Considers IP & ATM admission control and external bearer setup protocols.
Retainability
Retainability should it be just one KPI that cover the following measurement:
Internal Retainability measurement
Measurement starts after external bearer is up i.e. where external accessibility ends.
Considers failures of internal resources e.g. MSB or ET in MGw that lead to that call is disconnected
abnormally.
External retainability
Failures e.g. Q.aal2 RES or ICMP DU that lead a call.
GCP commands that are replied with error code due to external failure.
can be left on lower priority as those can be assumed to be covered by other nodes contributing the network
retainability.
Integrity
The integrity is the ability of an external connection to maintain requested service at desired quality.
Traffic load
This category provides information about the current status of a node, mainly from resource usage point of view.
Following items should be considered for daily measurement:
Page | 54 of 90
Current Traffic Load

Software Licensing, Media Stream Channel Utilization Rate
Processor Load
Media Stream Resource Reservation Rate
STP&SGw, SEP and SRP Signaling Traffic (MSU/s)
AAL2 Pipe Utilization Rate
MTP3b Signalling Link Usage
The following KPI should be considered for check the traffic during special events (High Traffic) or after some
network change.
7.3
MTP3b Signaling Link Usage

Number of Received and Sent M3UA Payload Data Messages
MTP2 Signaling Link Usage
Received and Transmitted Bandwidth (bps) on a VC Link
Usage Rate of Received and Transmitted ATM Cells on a VC Link
Received and Transmitted Bandwidth (Mbps) in Fast Ethernet Signalling
Key Performance Indicators for Internal Accessibility
The internal accessibility is the ability to obtain requested service from the system between the reception of a
GCP Add message and the sending of a GCP AddReply message.
This KPI can be used for example monitoring the utilization and congestion rate of resources.
MGW Accessibility
MGW11
MGW21
MGW31
99.35%
92.95%
99.57%
Healthy value range: 99.7 100%
(long term average)
Possible reasons for falling below the healthy value range:
Congestion in some M-MGw resources

Maximum use of licensed software capacity
Possible consequence of falling below the healthy value range:

Increased traffic rejection rate
Recommended actions when falling below the healthy value range:
Page | 55 of 90
7.4
Check if the event 80 % Capacity Limit Met for Media Stream Channels or the event 100 % Capacity
Limit Met for Media Stream Channels is issued.
Check software capacity licenses.
Analyze the following PIs to see if the problem concerns ATM, IP or TDM traffic, AAL2 Termination
Seizure Success Rate, IP Termination Seizure Success Rate and TDM Termination Reservation Success
Rate.
Identify and redimension (if possible) the congested resources in the node.
Check the status of related resources and devices.
Check the counter MgwApplication.pmNrOfRejsByStaticAdmCtrl.
Key Performance Indicators for External Accessibility
This chapter specifies the PIs for external accessibility that are supported by the M-MGw. The external
accessibility is the ability to obtain requested service from the system between the sending of a GCP AddReply
message and the completion of a bearer setup.
The major KPI to monitor is Incoming AAL2 Connection Reservation Success Rate:
The Incoming AAL2 Connection Reservation Success Rate measurement is used for calculating the incoming AAL2
connection reservation success rate initiated by the adjacent node. This measurement is made for AAL2 Access
Point (Aal2Ap).
Successful Rate in AAL2AP
MGW11
MGW21
MGW31
100%
100%
100%
Healthy value range: 99.7 - 100% (long term average).

AAL2 configuration mismatch between this node and remote node
Congestion in remote node
Recommended actions when falling below the healthy value range:
Check the AAL2 configuration on remote node, fix the detected faulty configurations.
Redimension the AAL2 pipe.
7.5
Consider rerouting of traffic to other nodes or network expansion.
AAL2 Termination Seizure Success Rate
Page | 56 of 90
MGW11
Aal2 Rejection = 16466
Aal2 Request = 15917054851
Aal2 Termination success Rate = 99.98%
MGW21
Aal2 Request = 3245811935
MGW31
Aal2 Request = 13450554991
7.6
TDM Termination Reservation Success Rate
MGW11
TDM Rejection = 2247053
TDM Request = 24816959645
TDM Termination success Rate = 99.09%
MGW21
Page | 57 of 90

MGW31
7.7
IP Termination Seizure Success Rate
Not Applicable. N/A
7.8
Originating Nb Connection Initialization Success Rate
MGW11
Nb Init Fault = 0
Nb Init
= 4486564122
Nb Connection Initialization Success Rate= 100 %

MGW21
Nb Init Fault = 0
Nb Init = 75132256
MGW31
Page | 58 of 90
Nb Init Fault = 0
Nb Init = 5027045203
7.9
Software Licensing, Media Stream Channel Seizure Success Rate
MGW11
Stream Channels Rejection= 0
Stream Channel request = 35791661320
Channel Seizure Success Rate = 100%
MGW21
MGW31
7.10 Interactive Messaging, Basic Message Success Rate

Not Valid as no data is available
Page | 59 of 90
7.11 Interactive Messaging, Message Composition Success Rate
MGW11
Call Attempt = 5614692755
Call Rejection = 0
Message composition success Rate = 100%
MGW21
Call Rejection = 0
MGW31
Call Rejection = 0
7.12 Outgoing AAL2 Connection Reservation Success Rate
MGW11
Succ Out Conns Remote Qos ClassA= 3922201
UnSucc Out Conns Remote Qos ClassA=2087
Aal2 connection success rate = 99.94%
Page | 60 of 90
MGW21
Data Not Available
MGW31
Succ Out Conns Remote Qos Class A= 2543085
UnSucc Out Conns Remote Qos ClassA= 2069
Aal2 connection success rate = 81.29%
7.13 Retainability
It shall be possible to measure retainability on a M-MGw node level. In addition it shall be ensured that external
faults and problems, independent from M-MGw, are excluded from M-MGw retainability result.
The external part is can be left on lower priority as those can be assumed to be covered by other nodes
contributing the network retainability.
Note: the core network level retainability shall be measured in MSC server.
The Service Retainability measurement shows the M-MGw ability to retain the services, once obtained, for the
desired duration. The measurement is made for physical M-MGw.
Reatinabilty
MGW11
MGW21
MGW31
100%
100%
100%
Page | 61 of 90
pmNrOfGcpNotifyCsdFaultAEst
The total number of encountered Circuit Switched Data (CSD) termination faults after bearer establishment
(between establishment of bearer and reception of Gateway Control Protocol (GCP) Sub, resulting in the sending
of a GCP Notify message towards the MGC.
Condition: The counter is incremented when a notify message is sent for CSD calls (both internal and external
reasons counted) between establishment of bearer and GCP Sub (tear down of connection).
pmNrOfGcpNotifySpeechFaultAEst
The total number of encountered speech termination faults after bearer establishment (between
establishment of bearer and reception of Gateway Control Protocol (GCP) Sub that result in the sending of a GCP
Notify message towards the Media Gateway controller (MGC).
Condition: The counter is incremented when a notify message is sent for speech calls (both internal and external
reasons counted) between establishment of bearer and GCP Sub (tear down of connection).

High processor load
Congestion in device pool, for example in AMR pool
Problems (for example. faults) in some M-MGw resources
Increased amount of dropped calls
7.14 Integrity
The integrity is the ability of an external connection to maintain requested service at desired quality.
It shall be possible to measure integrity on a M-MGw node level. Even though it might be difficult to get an
objective view on what level of integrity (=quality of service) is still normal and acceptable M-MGw shall have
indicators for data handling quality.
The possible measures integrity on a connection type level are:
Page | 62 of 90
PI Integrity
Healthy
ATM Transport QoS, Jitter
99,9%
IP Transport QoS, Packet Loss
99,9%
IP Transport QoS, Jitter
99,9%
SS7 over ATM QoS
99,9%
SS7 over IP QoS
99,9%
SS7 over TDM QoS
99,9%
Traffic over ATM, except broadband signalling, is left out since quality related measurements on ATM would
cause considerable high load on the node.
Due to the same reason all current ATM quality supervision measurements have to be set ON separately and
number of them is limited. Besides, ATM is considered very reliable and robust and would not be meaningful to
be monitored (except when building up the network or debugging specific problems).
7.14.1 SS7 over ATM QoS
The SS7 over ATM QoS measurement is used for calculating the SS7 broadband signalling quality (over ATM). It
shows the ratio of successfully handled signalling packets. The measurement is made for physical M-MGw.
Formulas
SS7 Broad Band Signalling Quality
MGW11
MGW21
MGW31
99.99%
99.99%
100%
Healthy value range: 99.999100% (long term average)

Possible reason for falling below the healthy value range:
Protocol errors
Link congestion
Decreased capacity for handling ATM based broadband signalling
Recommended action when exceeding the healthy value range:
Reconfigure Nni Saal Profile.
7.14.2 SS7 over TDM QoS
Page | 63 of 90
The SS7 over TDM QoS measurement is used for calculating the incoming and outgoing SS7 narrowband
signalling quality (over TDM). It shows the ratio of successfully handled signalling packets. The measurement is
made for physical M-MGw.
Narrow Band Signalling Quality
MGW11
MGW21
MGW31
99.97%
99.98%
99.98%
termination point types:

Mtp2TpItu (when using ITU standard)
Mtp2TpAnsi (when using ANSI standard)
Mtp2TpChina (when using MII standard)
Healthy value range: 99.999100% (long term average).

Possible reason for falling below the healthy value range:
Protocol errors
Link congestion
Decreased capacity for handling TDM based narrowband signalling
Reconfigure Mtp2 Profile.
7.14.3 Signaling over IP discard Ratio (Giga Bit Ethernet interface)

The Signaling over IP QoS, IP Packet Discard Ratio measurements are used for calculating the IP Packet Discard
Ratio (IPDR) of connections in an IP interface, defined for signaling over IP traffic, on an ET-MFG board. The
measurement is made for IpInterface.
Discard received IP datagram

MGW11
MGW21
MGW31
0
Healthy value: At most 10^-5 (long term average, 0 - 0.001%)

Discard send IP datagram
Page | 64 of 90
MGW11
MGW21
MGW31

Values are in healthy range no action required
7.14.4 IP Bearer success rate (HOST)

The Signaling over IP QoS, IP Packet Error Ratio (Host) measurements are used for calculating the received IP
Packet Error Ratio (IPER) in an IP host in the M-MGw, for signaling over IP related traffic. The measurement is
made for IpAccessHostGpb.
MGW11
MGW21
MGW31

Value in healthy range no action required
7.14.5 Aal2 Bearer establish success rate
The AAL2 Bearer Establishment Success Rate measurement is used to monitor the AAL2 bearer establishment
success rate. The measurement is made per VMGw.
MGW11
MGW21
MGW31
95.97%
100%
99.99%
Health value = 99.99%

Very slight Rejection in MGW11.Recommended actions when falling below the healthy value range:
Identify and redimension (if possible) the congested resources in the local node.
7.14.6 SCTP
Page | 65 of 90
Number of SCTP packets received from the peers, with an invalid checksum
MGW11
MGW21
MGW31
0
MGW11
MGW21
MGW31
Not Zero
Not Zero
Number of unordered chunks sent to the peers
Number of unordered chunks received from the peers.

MGW11
MGW21
MGW31
Not Zero
Not Zero
Number of sent chunks dropped, when the sending buffer overflows.
MGW11
MGW21
MGW31
The target value for all of them should be 0.

For the case where it is not Zero please check the IP backbone, disturbance and fluctuation for the IP associated
with the relevant SCTP.The problem is in the IP backbone.
7.14.7 Sigtran Retransmission
MGW11
MGW21
MGW31
0.0328
0.0030
0.0034
Page | 66 of 90
Healthy value: (long term average, 0 0.001%)

Problem may be in the IP backbone .Maybe due to the continuous fluctuation in the IP back bone close
monitoring should be done.
7.14.8 M3UA
The Number of Received and Sent M3UA Payload Data Messages
MGW
Sent
Receive
Cong
MGW11
420059165.5
381350197.8
1.67
MGW22
207794070.8
202341239.7
MGW33
425233858.3
413335803
Here Congestion is not the formula but it is calculated on average basis, so very slight congestion in MGW11 it is
ignorable as it in peak hours only, but recommendation is to increase the association. It was observed quite
often ,the disturbance in the IP backbone. Mention below is the time when disturbance was seen in MGW11 and
MGW22
MGW21(Time)
'20110317001500
'20110317003000
'20110317004500
'20110317010000
'20110317011500
'20110317013000
'20110317014500
'20110317020000
'20110317021500
'20110317023000
'20110317024500
'20110317030000
'20110317031500
'20110317033000
'20110317034500
'20110317040000
'20110317041500
'20110317043000
'20110317044500
'20110317050000
'20110317051500
'20110317053000
Sent
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Receive
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
MGW11(Time)
'20110317001500
'20110317003000
'20110317004500
'20110317010000
'20110317011500
'20110317013000
'20110317014500
'20110317020000
'20110317021500
'20110317023000
'20110317024500
'20110317030000
'20110317031500
'20110317033000
'20110317034500
'20110317040000
'20110317041500
'20110317043000
'20110317044500
'20110317050000
'20110317051500
'20110317053000
Sent
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Receive
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page | 67 of 90
'20110317054500
'20110317060000
'20110317061500
'20110317063000
'20110317064500
'20110317070000
'20110317071500
'20110317073000
'20110317074500
'20110317080000
'20110317081500
'20110317083000
'20110317084500
'20110317090000
'20110317091500
'20110317093000
'20110317094500
'20110317100000
'20110317101500
'20110317103000
'20110317104500
'20110317110000
'20110317111500
'20110317113000
'20110317114500
'20110317120000
'20110317121500
'20110317123000
'20110317124500
'20110317130000
'20110317131500
'20110317133000
'20110317134500
'20110317140000
'20110317141500
'20110317143000
'20110317144500
'20110317150000
'20110317151500
'20110317153000
'20110317154500
'20110317160000
'20110317161500
'20110317163000
'20110317164500
'20110317170000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
'20110317054500
'20110317060000
'20110317061500
'20110317063000
'20110317064500
'20110317070000
'20110317071500
'20110317073000
'20110317074500
'20110317080000
'20110317081500
'20110317083000
'20110317084500
'20110317090000
'20110317091500
'20110317093000
'20110317094500
'20110317100000
'20110317101500
'20110317103000
'20110317104500
'20110317110000
'20110317111500
'20110317113000
'20110317114500
'20110317120000
'20110317121500
'20110317123000
'20110317124500
'20110317130000
'20110317131500
'20110317133000
'20110317134500
'20110317140000
'20110317141500
'20110317143000
'20110317144500
'20110317150000
'20110317151500
'20110317153000
'20110317154500
'20110317160000
'20110317161500
'20110317163000
'20110317164500
'20110317170000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page | 68 of 90
'20110317171500
'20110317173000
'20110317174500
'20110317180000
'20110317181500
'20110317183000
'20110317184500
'20110317190000
'20110317191500
'20110317193000
'20110317194500
'20110317200000
'20110317201500
'20110317203000
'20110317204500
'20110317210000
'20110317211500
'20110317213000
'20110317214500
'20110317220000
'20110317221500
'20110317223000
'20110317224500
'20110317230000
'20110317231500
'20110317233000
'20110317234500
'20110318000000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
'20110317171500
'20110317173000
'20110317174500
'20110317180000
'20110317181500
'20110317183000
'20110317184500
'20110317190000
'20110317191500
'20110317193000
'20110317194500
'20110317200000
'20110317201500
'20110317203000
'20110317204500
'20110317210000
'20110317211500
'20110317213000
'20110317214500
'20110317220000
'20110317221500
'20110317223000
'20110317224500
'20110317230000
'20110317231500
'20110317233000
'20110317234500
'20110318000000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
7.15 Key Performance Indicators for Traffic and Load

This category provides information about the current status of a node, mainly from resource usage point of view.
We suggest the monitoring of the following KPI for Traffic and load:
KPI Traffic
Processor Load
Current Traffic Load
Software Licensing, Media Stream Channel Utilization Rate (M-MGW R5)
Healthy
0-80%
NA
0-80%
The following KPI may be monitoring in case of problems in a specific area.
Page | 69 of 90
PI Traffic optional
Healthy
M-MGW Node
STP&SGw, SEP and SRP Signalling Traffic (MSU/s)
See Ref Error!

Reference source not
found. pag 36
User Plane Services

Media Stream Resource Reservation Rate
0-80%
Number of GSM CSD Connections, Analogue (Modem) Services
NA
Number of GSM Fax Connections
NA
Number of Non-transparent GSM CSD Connections, Digital Services
NA
Number of Non-transparent WCDMA CSD Connections, Digital

Services
NA
Number of Transparent WCDMA CSD Connections, Digital Services
NA
Number of WCDMA CSD Connections, Analogue (modem) Services
NA
Q.2630
AAL2 Pipe Utilization Rate
0-80%
GCP
GCP Message Statistics
See RefError!
Reference source not
found.
SCCP
SCCP Policing
SCCP Relay
NA
MTP3/MTP3b/M3UA
MTP3b Signalling Link Usage
NA
Number of Received and Sent M3UA Payload Data Messages
NA
Page | 70 of 90
MTP2
MTP2 Signalling Link Usage
0-80%
SCTP
Number of Received and Sent SCTP Data Chunks
NA
Number of Received and Sent SCTP Packages
NA
AAL2
Number of Busy AAL2 Terminations
NA
ATM
Received and Transmitted ATM Cells per Second on an ATM Port
NA
Received and Transmitted ATM Cells per Second on a VC Link
NA
Received and Transmitted ATM Cells per Second on a VP Link
NA
Received and Transmitted Bandwidth (Mbps) on an ATM Port
NA
Received and Transmitted Bandwidth (Mbps) on a VC Link
NA
Received and Transmitted Bandwidth (Mbps) on a VP Link
NA
Usage Rate of Received and Transmitted ATM Cells on an ATM Port
0-80%
Usage Rate of Received and Transmitted ATM Cells on a VC Link
0-80%
Usage Rate of Received and Transmitted ATM Cells on a VP Link
0-80%
IP
Number of Busy IP terminations
NA
Number of Received and Sent IP Datagrams for IP Transport (Host)
NA
Number of Received and Sent IP Datagrams for IP Transport (Gigabit

Ethernet Interface)
NA
Number of Received and Sent IP Datagrams for SS7 over IP (Host)
NA
Number of Received and Sent IP Datagrams for SS7 over IP (Fast
NA
Page | 71 of 90
Ethernet Interface)
Number of Received and Sent IP Datagrams for SS7 over IP (Gigabit
Ethernet Interface)
NA
Received and Transmitted Bandwidth (Mbps) in Fast Ethernet,

Signalling
NA
Received and Transmitted Bandwidth (Mbps) in Gigabit Ethernet
NA
Total Bandwidth (Mbps) for IP Network
NA
TDM
TDM Termination Group Utilization Rate
NA
Note: The yellow marked KPI could be important to monitoring.
7.15.1 Usage Rate of Received and Transmitted ATM Cells on a VC Link

The Usage Rate of Received and Transmitted ATM Cells on VC Link measurements are used to calculate the
usage rate (as %) on a VC link during the measurement period. The measurement is made per Virtual Channel. It
is recommended that this measurement is only applied to a preselected group of VCs. If this measurement is
performed for all VPs and VCs, the amount of generated statistical data will be huge.
Healthy value range: 0 - 80%
Possible reason for exceeding the healthy value range:
Heavy usage rate on the VC link
Possible consequences of exceeding the healthy value range:
Risk of congestion on the VC link

Risk of rejection of traffic
Recommended actions in case the healthy value range is exceeded:
Redimensioning of available ATM connections

Consider rerouting of traffic to other nodes or network expansion.
Usage of received cell
Page | 72 of 90
MGW11
MGW21
MGW31
56 %
99.62%
64.32%
Page | 73 of 90
Usage of Transmitted cell

MGW11
MGW21
MGW31
55.89%
99.70%
59.82
7.15.2 TDM termination success rate

The TDM Termination Reservation Success Rate measurement is used to calculate the rate of successful
reservation of TDM terminations within a TDM group. The availability of underlying resources is also taken into
consideration in the measurement. The measurement is made per TDM termination group.
Primarily, the status of TDM termination groups should be monitored in the MSC server. In case these
measurements indicate problems with TDM traffic, the TDM measurements in M-MGw provide detailed
information.
Healthy value range: 99.7 - 100% (long term average)
MGW11
MGW21
MGW31
99.99%
99.89
99.99%

Abnormal rejection found on this E1 may be block or CIC mismatch close monitoring required
MGW21
PcmNr425231_MOD3-25-2-31
PcmNr425231_MOD3-25-2-31
COUNTER
256505
256505
7.15.3 Media stream resource reservation rate

The Media Stream Resource Reservation Rate measurement is used for calculating the current connection
reservation rate of devices in this device pool and to show the traffic profile at the end of the measurement
period. The measurement is made for MsDevicePool.
MGW11
MGW21
MGW31
17.02
15.59
16.67
Page | 74 of 90
Healthy value range: 0 - 80%

7.15.4 GCP message Statistics
The GCP Message Statistics measurements are used to show the amount of received and sent GCP messages as
well as the consistency of the GCP link. The measurement is made per Vmgw.
MGW11
MGW21
MGW31
0.99
0.99
0.99
Healthy value range: while the relative difference (NrOfSentMessages / ReceivedMessages) is not changing
significantly between different measurements.
7.15.5 MTP2 Link usage
The MTP2 Signaling Link Usage measurements are used to show the number of received and sent Message Signal
Units (MSUs) per second, as well as kbps, during the measurement period. The measurement is made for
signaling link.
MGW11
Received
Sent
Mtp3bSpItu=3-4121,Mtp3bSls=34200_27,Mtp3bSlItu=3-4200_slc2
950744.60
936077.79
950881.59
936071.61
950806.33
936138.88
950943.35
936132.47
950870.25
936202.23
950939.71
936072.26
951007.46
936195.77
Mtp3bSpItu=3-4121,Mtp3bSls=3-
Page | 75 of 90
4200_27,Mtp3bSlItu=3-4200_slc0
950934.80
936265.73
951003.15
936135.81
951071.71
936259.06
MGW31
Received
Sent
Mtp3bSpItu=3-4120,Mtp3bSls=3-4204-1,Mtp3bSlItu=34204_slc3
678397.49
673986.69
678426.09
674006.83
678444.72
674033.70
678473.05
674052.26
678490.42
674079.21
678519.10
674097.53
678536.12
674124.59
678564.51
673980.82
678581.20
674142.05
678609.56
674169.19
Page | 76 of 90
MGW22
Receive
Sent
Mtp3bSpItu=2-4122,Mtp3bSls=24400,Mtp3bSlItu=Slc0
301030.09
403715.10
301039.49
403735.61
301052.57
403763.61
301060.23
403781.02
301068.13
403798.68
301075.64
403815.37
301083.12
403831.99
301091.04
403849.47
301099.20
403867.80
301106.78
403885.00
This sample is taken for top10 send and receive links it can be seen only one or 2 link being used In case if only
these link are there then further link should be added, in case of more link are available then load sharing should
be enable in local and remote node .
7.15.6 Mtp3b Link usage
Load sharing should be implemented from local side and the remote side .It was observed other SLCs does not
have any traffic at all
Link congestion recorded in MGW11
Mtp3bSpItu=2-4121,Mtp3bSls=2-4105_30,Mtp3bSlItu=2-4105_slc1
1768
Page | 77 of 90
1768
L
i Mtp3bSpItu=2-4121,Mtp3bSls=2-4105_30,Mtp3bSlItu=2-4105_slc1
n Mtp3bSpItu=2-4121,Mtp3bSls=2-4105_30,Mtp3bSlItu=2-4105_slc1
k
congestion Recorded in MGW21
1768
Mtp3bSpItu=3-4122,Mtp3bSls=3-4202,Mtp3bSlItu=Slc0
391
391
391
391
391
Link congestion recorded in MGW31

141
141
141
141
141
141
7.15.7 TDM utilization Rate

The TDM Termination Group Utilization Rate measurement is used to calculate the current utilization rate of a
Time Division Multiplexing (TDM) termination group and the amount of TDM traffic in the node. In normal cases
(that is, no TDM misconfiguration), the MSC server is aware of the maximum TDM capacity of all connected MMGWs.
Low value mean underutilize resources should be shifted to other destination where it is required for full
utilization of node capacity. This KPI is based on average, 100% is full utilization
Page | 78 of 90
1768
1768
MGW11
MGW21
MGW31
22.62%
22.16%
17.07%
7.15.8 Device pool utilization rate

Utilization rate and Reservation Success are checked for all the Device Pool Resources:
Ecpool Echo Canceller
Imdevicepool Interactive Messaging
Amrpool Adaptive Multi Rate
MGW11
MGW21
MGW31
39.05%
20.41%
53.93%
MGW11
MGW21
MGW31
100%
100%
100%
7.15.9 Device pool reservation success rate
7.15.10 Processor Load

The Processor Load measurement is used for calculating the processor load of a board. The measurement will
provide the average processor load of a board for the last 5 minutes. From processor load point of view, General
Purpose Boards used for signalling are considered to be the most critical ones to monitor. The measurement is
made for processor board.
Page | 79 of 90
MGW11
Time
Board
Pload
1545
Subrack=1Slot=11PlugInUnit=1
53
1415
54
1430
59
1400
61
MGW21
Time
Board
Pload
1545
Subrack=1,Slot=10,PlugInUnit=1
23
1415
22
1515
22
1530
22
MGW31
Time
Board
Pload
1400
49
1415
49
1400
48
1400
48
Healthy value range: 0 80% (short term average)

Note: The healthy value range above should be considered more as a recommendation. Depending on how the
network is dimensioned, the healthy value range may also exceed the upper value defined above, even when the
network is operating under normal conditions. The healthy value range may also temporarily exceed the upper
limit above, for example during peak hours.
Problems (for example faults) in some M-MGw resources, causing overload situations of other available
resources
Possible consequences of exceeding the healthy value range:
Page | 80 of 90
Decreased traffic handling capacity of overloaded resources, which may eventually result in restarts.
H.248 Load Control function may be activated, making the MSC server rerouting traffic to other VMGws in
other nodes.
Event Overload in VMGw Pool is issued when there is an overload situation in a VMGw pool.

If case of an abnormal traffic overload situations (for example, outside peak hours), consider manually
restricting the amount of traffic handled until the problem has been solved for example until faulty
resources have been fixed or replaced.
7.15.11 Current Traffic Load
The Current Traffic Load measurement shows the current traffic level of a M-MGw. The result of the formula is an
estimate of the traffic level in Erlang. Erlang calculation is not possible because M-MGw operates on connection
level and is not able to distinguish between individual calls.
Possible for Not Applicable
7.15.12 Software Licensing, Media Stream Channel Utilization Rate

The Software Licensing, Media Stream Channel Utilization Rate measurement is used for calculating the utilization
rate of licensed media stream channels, that is utilized licensed software capacity. The measurement is made for
physical M-MGw.
MGW11
Average per day = 29%
Maximum in one Hour = 69%
MGW21
Average per day = 24.60%
Maximum in one Hour = 58.39%
MGW31
Average per day = 19.53%
Maximum in one Hour = 52.52%
Healthy value range: 0 80% (this is a snapshot value)
Maximum use of licensed software capacity
Possible consequence of exceeding the healthy value range:
Recommended actions when exceeding the healthy value range:
Check software capacity licenses.
Page | 81 of 90
Page | 82 of 90
8 BSS AUDIT AND TROUBLESHOOTING

8.1
TRH Overload
It has been noticed that mostly TRH overload problems are due to under dimensioning of the TRHs, ie. too many
TRXs per TRH. Although the recommended load levels for TRHs are given, LAPD signaling can also affect the load
handling efficiency of the TRH, and this must be considered when dimensioning the BSC.
The main contributors to the loading of the TRHs are: processing of the paging messages, processing of the
measurement reports from the MSs, signalling caused by call handling, processing of the location updates and
processing of the SMS messages. If the traffic intensity and/or level becomes too high, the TRHs could become
overloaded
Objectype LAPD counters
'CLINKFAIL' (Link failure)
'COVERLOAD' (Link overload)
Figure 30 TRH Overload
Page | 83 of 90
Recommendations:
Dimensioning rules are allowing utilization 30% load in a non-failure situation and 60% load in a load in
a failure situation.
It is very important that load limits are followed, as when the SS7 links reaches a certain load level, the
message success rate decreases dramatically.
This load limit is a function of the message length (Location Updates to being one of the worst)
Figure 31 TRH Failure

Recommendation: Check Transsmission stabilty, It is effect in all network as well as on ASR suscess rate.
8.2
TRA Pool Supervision Definition
Check TRA pool:

RRTPP:TRAPOOL=ALL;
Page | 84 of 90
This command is used to initiate a printout of the transcoder pool data for one, several or all defined transcoder
pools. Most RNOTRA should be equal to POOLACT, if not, the number of TRA demux devices should be checked
again
<RRTPP:TRAPOOL=ALL;
RADIO TRANSMISSION TRANSCODER POOL DETAILS
TRAPOOL CHRATE SPV RNOTRA POOLACT POOLIDLE POOLTRAF
AMRHR
HR
SUBPOOL
3456
3456
1293
2163
SUBACT SUBIDLE SUBTRAF
3456
1293
2163

EFR
FR
SUBPOOL
3456
3456
2611
845
3456
2611
845

HR
HR
SUBPOOL
768
768
708
60
768
708
60

FR
SUBPOOL
2
FR
768
744
744

744
744
END
Check TRA supervision definition:
RRISP:TRAPOOL=ALL;
This command is used to initiate a printout of transcoder pool idle level supervision data for one, several or all
defined transcoder pools. Each limit has its own alarm class. The given alarm class is assigned to limit 2. Limit 1
Page | 85 of 90
is assigned to the nearest alarm class below the alarm class of limit 2. If the alarm class A2 is given in the
command, limit 1 will be assigned to alarm class A3. This means that limit 2 is a more serious limit.
The limits are given as a percentage of the required number of transcoder resources in the transcoder pool.
Values given for reference:
TRAPOOL
ACL
LIM1
LIM2
FR
A2
20
10
<RRISP:TRAPOOL=ALL;
RADIO TRANSMISSION TRANSCODER POOL IDLE LEVEL SUPERVISION DATA
TRAPOOL SUPSTATUS ACL LIM1 LIM2
AMRHR OFF
EFR
OFF
HR
ON
A2
FR
ON
A2
END
2
2
1
1
RRMSP:TRAPOOL=ALL;
This command is used to initiate a printout of transcoder pool mean hold time supervision data for one, several or
all transcoder pools.
The alarm level for a transcoder pool is a percentage of the transcoder pool mean hold time. If the mean hold
time for any of the transcoder resources in the transcoder pool falls below the current pool alarm level the RADIO
TRANSMISSION TRANSCODER POOL MEAN HOLD TIME SUPERVISION alarm is issued. We suggest that ALPERC
be 40 in most cases.
<RRMSP:TRAPOOL=ALL;
RADIO TRANSMISSION TRANSCODER POOL MEAN HOLD TIME SUPERVISION DATA
TRAPOOL SUPSTATUS ACL ALARMLEV ALPERC
AMRHR
OFF
EFR
OFF
HR
ON
A1
20
FR
ON
A1
20
END
Page | 86 of 90
9 DOCUMENTATION AND PROCEDURES

9.1
Documentation
During the process of information gathering it was found that there is no centralized database available for
reference, which comprises of all the details and information regarding the network. The information available
was scattered and most of the time it was incomplete. It is recommended to have standard documentations for
large networks like XXXX, this will not only help to track as well facilitate the process of network planning,
optimization and operations & maintenance. In order to built the documentation database Aircom recommends
XXXX to ask the vendor for documented details for the following.
Site and Equipment

Service level agreements
KPI archiving
Core Network Planning
Dimensioning
Migrations or hardware replacements
Upgrades, Patches and system restarts
System backups, Alarms and logs
Formal documentation missing:

The documents available with XXXX team includes only the overview for the equipments and processes, these
high level documents are not enough for the understanding/maintaining proper functioning of the network.
Therefore Aircom recommends that vendor shall be asked to provide details for following:
Details for both Control plane and user plane

Routing schema and call analysis (end of selection treatment)
Section for traffic route in traffic route needs more elaboration and clarity
Core planning results and (each network elements) assumptions
DIMENSIONING
HLR Solution details
Details of interface to VAS
Details of interface to POIs (National and international)
Synchronization
Missing KPI of BHCA:

During the audit of Core Network it was responsibility of XXXX to provide Core Network performance KPI reports
which were never provided. The KPIs should be available for the monitoring of the network; some of the most
important KPIs which should be monitored on daily basis include Busy Hour Call Attempts (BHCA) for neither
MSC. The BHCA trend is one of the key measurements for MSC and MGW licensing. BHCA also related to the
direct subscriber calling behaviour, so it also serves as quick reference to know the calling pattern of the network.
Page | 87 of 90
Aircom generated all the KPIs manually by extracting the raw data reports from the APG and processing them
according to the Ericsson standard formula for the audit purposes. This KPIs generation process was very time
consuming.
Lack of training:
On interviewing/discussing it was realized that the daily activities and procedures followed by the XXXX team are
not efficient and productive. As an example there are no periodic report generated automatically by performance
tool for the Busy Hour, the way this BH performance is taken into account by the XXXX team is inaccurate and
have maximum probability of errors; this is because they are calculating it manually. Besides this after
understanding the procedures followed by XXXX team in details it was concluded that they require proper training
for troubleshooting and tackling the problem occurring in the network. Currently the way the problems are being
handled it is doubted that the root cause for problem occurred can be traced quickly.
9.2
Procedures
Aircom interacted with the XXXX team and developed understanding of processes and procedures
followed.
9.3
The XXXX does not have a dedicated Planning and Optimization team of its own. The entire planning and
design activities are conducted by the vendor and this has a drawback that provides it provides maximum
privileges to the vendor for the BOQs and makes the vendor itself is a demand generating organization.
Besides this in this process networks secret information is disclosed to the vendor as it extensive
knowledge about the network.
Currently KPI Reporting for core is done with the help of excel sheet and besides this the KPI information
provided in them are not complete thus cannot be used extensively for analysis. In addition to it is very
difficult to maintain/retrieve the records from excel sheets. Currently all the KPIs available with XXXX are
provided by the vendor only when demanded as XXXX is completely dependent on the vendor and cannot
carry out its maintenance and optimization processes individually.
Recommendations
1. SCTP Associations & Signaling links: : Observed one LIP (Local IP) caring high unit of SCTP
association load and other LIP caring small load unit, this is unbalance of signaling load. As the signaling
load is not balanced a complete through redesign for signaling aspects of core network is required, in
which all signaling should optimally dimensioned
2. Over dimensioned HLR/VLR: to improve the performance of the HLR reconciliation should be done for
the VLR performance route optimization activity to be performed. In addition to better performance of
Page | 88 of 90
these network elements these process will help to save the expansion cost to meet the commercial
demands.
3. Planning and Design Team: XXXX should built an experienced design, planning and optimization team
in place dedicated to evaluate network status, planning, design and dimensioning to meet future network
expansion requirements and optimally used the current available hardware resources best suited to the
interest of XXXX network.
4. Performance Management Tool: It is strongly recommended that all Core Network KPIs and
counters should be available in the performance management tool. This will speed up the maintenance
process and most importantly a true picture of network performance can be seen at different levels.
5. Technical Training of Employees: Aircom recommends that XXXX work force should be organized
according to industry best practice. And all relevant staff shall be trained in specific domains. The below
mentioned specialized team are of pivotal importance in any organization:
Planning and optimization

Operations and maintenance
Performance and reporting team
10 CONCLUSION
The above document has been prepared in order to serve as a reference document mentioning all the control
points in Core network in terms of process failure and (or) in terms of Configuration and dimensioning.
Care has been taken to report the issues in terms of factual data, after applying all standard calculation, wherever
applicable.
Purpose of this document is to be shared as a knowledge base, and act upon all the Recommendations
mentioned.
Page | 89 of 90
11 APPENDIX
In this appendix the files are attached with flowing detail.
C7 Link Detail for XXXX Core Network
Sigtran Link Detail for XXXX Core Network
MSC/BSC Cell Miss Mach Data
Roaming Documentations
C7 Link NBL Overload
C7 Link HSL Overload
EOS error codes and SAE congestion
Core KPI Detail Sheet
Preventive maintenance for Core Network
Time Synchronization Roaming_MTNA.rar MTN_Sigtran_C7link0 C7_HSL_09_Apr_201 C7_NBSL_09_Apr_20 EOS_10_Apr_2011.x

Network MTNA.docx
90411.xlsx
1.xls
11.xls
ls
BSC_MSC_Cell_Data. MTNA Preventive

xlsx
Maintenece Routines Schedule.docx
Page | 90 of 90

Core Network Audit Report Summary

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Core Network Audit Report for XXXX

XXXX Technical Audit

Aircom International 2011 Commercial & Confidence

Core Network Audit Report for XXXX

Core Hardware Location per City .......................................................................................................... 9

BSS Hardware Location per City .......................................................................................................... 10

VLR Subscriber Register Capacity ........................................................................................................ 11

VLR Subscriber Capacity Currently in Use............................................................................................ 12

VLR Subscriber Capacity Utilization..................................................................................................... 12

HLR Subscriber Capacity and Utilization .............................................................................................. 13

MGW Capacity and Utilization ............................................................................................................ 13

PERFORMANCE INDICATORS ........................................................................................................................ 14

Signaling Performance, SS7 Link availability, ETSI ........................................................................ 18

Ciphering, GSM ......................................................................................................................... 19

CP Processor Load .................................................................................................................... 20

Short Messages Service (SMS), ORG ...................................................................................... 24

Short Messages Service (SMS), TERM .................................................................................... 25

Successful SMS Delivery Terminating SMS............................................................................. 26

Signaling Performance, SS7 Link Congestion......................................................................... 27

Aircom International 2011 Commercial & Confidence

Core Network Audit Report for XXXX

Trunk route Performance, Call statistics................................................................................. 29

Loss Route Performance .......................................................................................................... 30

MTRAFTYPE, Call type measurements.................................................................................... 33

Network Time Synchronization ........................................................................................................... 36

Inter MSC Handover /Intra-MSC Handover ............................................................................ 35

Size Alteration Event Utilization.......................................................................................................... 38

End of Selection Codes ....................................................................................................................... 40

Echo Canceller Setting ........................................................................................................................ 42

Announcement Data .......................................................................................................................... 42

Trunk Route Devices Status ................................................................................................................ 43

HW FAULT Drill-down by MSC ............................................................................................................ 44

HW FAULT Drill Down BSC .................................................................................................................. 45

Unused Cell ID Definitions .................................................................................................................. 45

Signalling Error Reports Fixing ............................................................................................................ 46

APG Drive Full..................................................................................................................................... 46

Software Level Integrity...................................................................................................................... 47

MSC SIGTRAN SCTP Out of Blue packets .......................................................................................... 49

MSC SIGTRAN Association Unavailability ............................................................................................ 49

MSC SIGTRAN Destination Unavailability ............................................................................................ 50

Aircom International 2011 Commercial & Confidence

Core Network Audit Report for XXXX

MSC SIGTRAN M3UA routing performance ......................................................................................... 50

Key Performance Indicators for Internal Accessibility.......................................................................... 55

Key Performance Indicators for External Accessibility ......................................................................... 56

AAL2 Termination Seizure Success Rate .............................................................................................. 56

TDM Termination Reservation Success Rate ....................................................................................... 57

IP Termination Seizure Success Rate ................................................................................................... 58

Originating Nb Connection Initialization Success Rate ......................................................................... 58

Software Licensing, Media Stream Channel Seizure Success Rate ....................................................... 59

Interactive Messaging, Basic Message Success Rate............................................................................ 59

Interactive Messaging, Message Composition Success Rate ................................................................ 60

Outgoing AAL2 Connection Reservation Success Rate ......................................................................... 60

SS7 over ATM QoS ................................................................................................................... 63

SS7 over TDM QoS ................................................................................................................... 63

Signaling over IP discard Ratio (Giga Bit Ethernet interface) ............................................... 64

IP Bearer success rate (HOST)................................................................................................ 65

Aal2 Bearer establish success rate.......................................................................................... 65

Sigtran Retransmission ............................................................................................................ 66

Key Performance Indicators for Traffic and Load................................................................................. 69

Usage Rate of Received and Transmitted ATM Cells on a VC Link ...................................... 72

TDM termination success rate ................................................................................................. 74