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GUIDE
Shri I.K AGARWAL
AT
ALLAHABAD BANK, RASH BEHARI AVENEUE,KOLKATA
CERTIFICATE
TO WHOMSOEVER IT MAY CONCERN
This is to certify that MS PRIYAL CHOWKHANI, student of PGDM
(2013-15), National Institute of Bank Management has successfully
completed her Summer Internship Project on WORKING CAPITAL
APPRAISAL AND TERM DEBT ASSESSMENT PRACTICES FOLLOWED
IN BANKS FOR MSME LENDING from 30.04.2014 to 22.06.2014 for
PREFACE
2
This Project Report has been prepared in partial fulfillment of the requirement for
the award of Post Graduate Diploma in Banking and Finance in the academic year
2013-15.
The rationale behind preparing this project report was to apply my theoretical
knowledge about Working capital assessment and term loan assessment into
practices and to know the steps followed by the bank to issue loans. The objective
of this project is to study the working of Allahabad Bank for providing loans to
MSE units and appraisal associated with it. MSE units add value to a countrys
economy by creating jobs, strengthening purchasing power, enhancing income,
lowering cost and adding business convenience.
This project report starts with the brief profile of the bank where I completed my
internship, introduction of Credit Appraisal Management followed by data analysis
of a MSE unit and the results.
The blend of learning and knowledge acquired during my practical studies at the
bank is presented in this project.
The information presented in this project report is obtained from different sources
like lectures attended by me in staff college, banks website, internet, books and
manuals provided by the bank etc.
DATE: 22.06.2014
PRIYAL CHOWKHANI
PGDM 2013-15
SL.No
CONTENTS
Pg. NO
5-8
1.
INTRODUCTION
2.
OBJECTIVES
10
3.
11-31
4.
LITERATURE REVIEW
32-46
5.
47
6.
48-65
7.
66-68
8.
69
9.
EXECUTIVE SUMMARY
70
10.
BIBLIOGRAPHY
71
INDEX
VISION: To put the Bank on a higher growth path by building a Strong Customer-base through
Talent Management, induction of State-of-the-art Technology and through Structural Reorganization.
MISSION: To ensure anywhere and anytime banking for the customer with latest state-of-the-art
technology and by developing effective customer centric relationship and to emerge as a worldclass service provider through efficient utilization of Human Resources and product innovation.
Background of Allahabad bank
Allahabad Bank which began operations in 1865, has its head-quarters in Kolkata is the oldest
joint stock bank in India. The bank was founded in Allahabad in 1865 and as of 31 March 2012
now has over 2500 branches throughout India. The bank has a branch in Hong Kong and a
representative office in Shenzen
19th century: The Oldest Joint Stock Bank of the Country, Allahabad Bank was founded on April
24, 1865 by a group of Europeans at Allahabad. Thus, the History of the Bank spread over three
Centuries - Nineteenth, Twentieth and Twenty-First. By the end of 19th century it had branches
at Jhansi, Kanpur, Lucknow, Bareilly, Nainital, Calcutta, and Delhi.
20th century:
1920's
1923
October, 1989
1991
On 19 July 1969, the Government nationalised Allahabad Bank, together with 13 other banks.
In October 1989, Allahabad Bank acquired United Industrial Bank, a Calcutta-based bank that
had been established in 1940. Two years later, Allahabad Bank established AllBank Finance Ltd,
a wholly owned Merchant Banking subsidiary.
21st century
October, 2002
The Bank came out with Initial Public Offer (IPO), of 10 crores
share of face value Rs.10 each, reducing Government
shareholding to 71.16%.
April, 2005
June, 2006
Oct, 2006
February, 2007
March 2007
The government's ownership of Allahabad Bank shrank in October 2002 after the bank engaged
in an Initial Public Offering (IPO) of 100 million of shares, each with a face value Rs.10. The
IPO reduced the Government's shareholding to 71.16%. Then in April 2005 the bank conducted a
second public offering of 100 million of shares, each with a face value Rs.10 and selling at a
premium of Rs.72. This offering reduced the Government's ownership to 55.23%.
In June 2006 the bank opened its first office outside India when it opened a representative office
in Shenzen, China. In February 2007, Allahabad Bank opened its first overseas branch, in Hong
Kong. In March, the bank's business crossed Rs.1,000 billion mark.
ALLAHABAD BANK AND MSME LENDING
Allahabad Bank has signed a Memorandum of Understanding with the Chamber of Indian Micro,
Small and Medium Enterprises (CIMSME) to shore up its priority sector lending.
CIMSME represents the interests of companies in MSME sector, with banks, financial
institutions, concerned ministries and other organizations.
As per the terms of agreement, CIMSME would mobilize proposals from its members for
consideration of the bank. Once the loan is sanctioned, the organization would support the bank
in follow-up and recovery of dues and provide early warning signals, if any, said a press
statement issued by the bank.
The Bank has been awarded the long standing performer award for Priority Sector Lending by D
& B for implementing MSME Scheme.
Credit to corporate sector accounts for about 45 per cent of the bank's total outstanding, pegged
at about Rs 1,30,000 crore. The bank has advanced to the tune of Rs 42,000 crore to priority
sector comprising farm and small business houses.
PERFORMANCE HIGHLIGHTS
- Total Business of the Bank increased to Rs.3,31,748 Crore as against Rs.3,09,678 Crore in
previous year showing a YOY growth of 7.13 %.
- Operating Profit surged to Rs.4020 Crore as against Rs.3385 Crore last year showing a YOY
growth of 18.76%.
- Net Profit came down to Rs.1172 Crore during the Financial Year ending 31.03.2014 as
againstRs.1185 Crore last year showing a negative YOY Growth of 1.11 %.
- Net Interest Margin (NIM) decreased to 2.75 % during the Financial Year ending March, 2014
as against 2.81% last year.
- Deposits of the Bank went up to Rs.190843 Crore from Rs.178742 Crore last year. Year-onYear basis, Total Deposits grew by 6.77 %.
7
- Gross Credit surged to Rs.140905 Crore from Rs.130936 Crore last year. Year-on-Year basis,
the Gross Credit increased by 7.61 %.
- Credit Deposit Ratio stood at 74.26% as at March, 2014.
- Retail Credit grew to Rs.19308 Crore from Rs.17654 Crore last year, with an Y-O-Y growth of
9.37%.
- Non-Fund Non Interest Income during the Financial Year ending March, 2014 stood atRs.1085
Crore as againstRs.918 Crore last year.
- Capital Adequacy Ratio stood at 10.26 % as on 31.03.2014 under Basel-II norms and at 9.96%
under Basel-III norms.
- Gross NPA to Gross Advances and Net NPA to Net Advances Ratios stood at 5.73% and 4.15
% as on 31st March, 2014 respectively.
- Provision Coverage Ratio stood at 46.03%.
Credit to Micro and Small Enterprises (MSE) grew from Rs.16570 Crore as on March 2013 to
Rs.19520 Crore as on March 2014, registering an absolute YOY growth of Rs.2950 Crore
(17.80%).
1. INTRODUCTION
A developing country like India needs a lot of new project to satiate its need for basic
requirements, employment, sustained growth, balanced regional development & self dependency
amidst the global competitive environment. One sector which has potential to fulfill all these is
the MSME sector.
The Micro, small and Medium Enterprises (MSME) sector is a vital sector of our economy. It
contributes towards Indias Gross Domestic Product, exports and employment. Apart from being
smaller in their scale of operations, MSME offer flexibility towards adaption to changes, enable
low earning cost and are a source of dynamism in market-oriented economic set-up.
Bank have o finance them as fast as they can because market is willing to finance them. This is
also to keep them alive for their probable future transformation into MNCs. But a sole focus on
their speedy financing may lead to a big lot of NPAs for the bank, so prudence is to emphasize
upon a crude appraisal of the financing proposals coming from MSMEs, which will lead to a
good health of MSMEs and bank both.
2. OBJECTIVE
The main objective of the study I to conduct an evaluation and an in depth analysis of the credit
appraisal (working capital and term loan) methods used by Allahabad bank for MSMEs.
The other objectives are:
To have an overview of the MSME sector in India
To analyze the bottlenecks & hurdles in their financing.
To appropriate, study, evaluate and analyze the case of two-three borrowers.
To recommend changes if any with appropriate justifications to the existing systems
To study the progress made by Allahabad Bank in their financing to MSMEs.
10
SL.
No
Categories
`1.1
MICRO ENTERPRISES
(MANUFACTURING)
1.2
MICRO ENTERPRISES
(SERVICE)
services
and whose investment in Equipment
(Original cost excluding Land and building and
furniture, fittings and other not directly related to the
service rendered or as may be under the Micro, Small
and Medium Enterprises Development, Act 2006) does
not exceed Rs.10 Lacs.
ii. The Micro Enterprises (Service) shall include Small
Road & Water Transport Operator (SRWTO), Professional
and Self Employed (PSEP), Small Business, Retail Trade
(Upto loan limit of Rs.20.00 lac) and all other
service enterprises whose investment in equipment
does not exceed Rs.10Lacs.
2.1
SMALL ENTERPRISES
(MANUFACTURING)
2.2
SMALL ENTERPRISES
(SERVICE)
3.1
3.2
MEDIUM
ENTERPRISES
(MANUFACTURING)
MEDIUM ENTERPRISE
(SERVICE)
Moral Hazard: Even when loans are made to SMEs , it may so happen that the owners
of these SMEs take higher risks than they otherwise would without lending support from
the banks. One reason for this situation is that the owner of the firm benefits fully from
any additional returns but does not suffer disproportionately if the firm is liquidated. This
is referred to as the moral hazard problem, which can be viewed as creating a situation of
over-investment. It may result in bad lending in a short period of time, which all banks
like to avoid
Switching Costs: SMEs may find it harder to switch banks, when counters with any
issue. It is known fact the smaller the business, the more significant the switching costs
are likely to be and, therefore, it is less likely that the benefits of switching out-weigh the
cost involved. This situation results in SME lending becoming a seller market which may
not be attractive to SME borrowers.
Information Asymmetry: Accurate information about the borrower is a critical input for
decision making by banks in the lending process. Where information asymmetry( a
situation where business owners or managers know more about the prospects for, and
13
risks facing their business than their lenders) exists, lenders may respond by increasing
lending margins to levels in excess of that which the inherent risks would require or
curtail lending. The implication of raising interest rates or curtailing lending is that banks
would not able to finance as many projects as otherwise would have been the case.
Granularity: This refers to a situation where the risk grading system at banks does not
have the requisite capability to discriminate between good and bad risks. The
consequence is tightening of credit terms< or an increase in prices, or both. This leads to
an outcome where the bank is over-pricing good risks and under-pricing bad risks.
Targets given by RBI for lending to Micro and Small enterprises (MSE)
sector by Domestic Commercial Banks operating in India as under:
1. In terms of the recommendations of the Prime Ministers Task Force on MSMEs, banks are
advised to achieve a 20 per cent yearonyear growth in credit to micro and small enterprises and
a 10 per cent annual growth in the number of micro enterprise accounts.
2. In order to ensure that sufficient credit is available to micro enterprises within the MSE sector,
banks should ensure that:
(a) 40 per cent of the total advances to MSE sector should go to micro(manufacturing)enterprises
having investment in plant and machinery up to Rs. 10 lakh and micro(service) enterprises
having investment in equipment up to Rs. 4 lakh;
(b) 20 per cent of the total advances to MSE sector should go to micro (manufacturing)
enterprises with investment in plant and machinery above Rs. 10 lakh and up to Rs. 25lakh, and
micro (service) enterprises with investment in equipment above Rs. 4 lakh and up to Rs. 10 lakh.
Thus, 60 per cent of MSE advances should go to the micro enterprises.
3. The target for lending to Micro Enterprises within the MSE sector (i.e. 60% of total lending to
MSE sector should go to Micro enterprises) will be computed with reference to the outstanding
credit to MSE sector as on preceding March 31st.
The provisions of MSMED Act-2006 , has clarified that the following categories
have been considered
under
Manufacturing or Service Sector :
14
A. Manufacturing Activities:
B. Service Activities:
iii. Hospitals
15
(brand new).
xxi. Placement and Management
Consultancy Services.
xxii. Advertising agency and Training
centres.
xxiii. Any other eligible activities.
C The following categories will not be classified under manufacturing or as Service Enterprises:
i. Piggery Farm without bacon processing as this is a farming activity.
2.
Loan
Applications
16
Disposal of Applications:
In case of Loans up to Rs.25000/- : Within 2 weeks
In case of Loans above Rs.25000/- and upto Rs.5.00 lac : Within 4
Weeks
(Provided the loan applications are complete in all respect and
accompanied by a check list enclosed to the application form).
Photographs of Borrowers:
Nature/Type of
Credit Facilities
The Bank may provide all types of funded and non funded
facilities to the borrower under this sector viz, Term Loan, Cash
Credit, Letter of Credit, Bank Guarantee, etc.
A Composite Loan with maximum limit upto Rs.1.00 crore may
be considered by bank to enable the Micro and Small Enterprises
{both for manufacturing and service sector} to avail of their
working capital and Term loan requirement through Single
Window.
17
Margin
Funded Limit
Minimum Margin
(a) Up to Rs.25000.00
Nil
(b)Above Rs.25000.00
20%
20%
Nil
5% Cash Margin
Security
Risk Rating
margin stipulated.
In case of loan accounts not covered under CGTMSE scheme i.e.
above Rs.100 lac, it may be explored as far as practicable that the
credit facilities/loans extended, are supported by collaterals in the
form of liquid securities or fixed assets, immovable properties,
based on the credit risks perception of the borrower. However,
availability of collateral security shall not be the mere criterion
for arriving at credit decision.
Collateral security shall not be insisted upon in those cases where
the RBI directives specifically advised the banks not to insist on
obtaining collateral security /third party guarantee. The other
guidelines as per Lending Policy of the Bank and subsequent
amendments, if any, should be closely observed.
19
Pricing/ Rate of
Interest
The rate of interest to the borrower classified under Micro, Small and
Medium Enterprises will be guided by banks policy on interest rate
issued from time to time.
Concessions on Rate of Interest :
Concession of 0.50% below the applicable rate subject to minimum
of Base Rate in case of Highest and High rated accounts, for rating
done by outside rating Agencies.
Concession of 0.50% below the applicable rate subject to minimum
of Base Rate in case of loan allowed to Women beneficiaries. Any
other concession in interest rate may be allowed as per interest rate
policy of the bank issued from time to time.
Repayment /
Moratorium
Mode of
Disbursement of
Loan
Methodology for
Calculation of
Bank Finance
working Capital :
i) Working capital credit limits to Micro, Small and Medium
Enterprises in individual cases up to Rs.5.00 Crore (Manufacturing
sector) and upto Rs.2.00 Crore (Service sector) will be computed as
per existing guidelines on the basis of minimum 20% of projected
annual turnover (turnover method). However, in case of borrower
applying for working capital limit higher or lower than the working
20
Financing under
Cluster Based
Approach
11
Discretionary
Authority
12
Review of
Portfolio
13
Debt
Restructuring/O
TS
14
Banking Codes
and Standard
Board of
India(BCSBI)
communication.
(e) Encourage market forces, through competition, to achieve higher
operating standards.
(f) Promote a fair and cordial relationship between MSE and banks
and also to ensure timely and quick response to banking needs.
(g) Foster confidence in the banking system.
23
Marketability or the market share of the firm's product is very important aspect. If the market is
broad based and diversified, there are more chances of the company doing well. IF there would
be more competition, ore would be the risk.
b) Financial Risk (Assessment is usually based on Financial Ratios in balance sheet/profit &
loss statement). Financial statements for at least 2 years are mandatory. Since it is available with
the bank they can calculate various ratios to check the financial health of the SME.
Interest coverage, Return on capital employed, operating margins, operating income, current
ratio, DSCR, total outside liabilities/total networth.
INTERNAL GRADING
The two types of Credit Risk Frameworks developed by the bank are:
1. Software based Risk Assessment Module(RAM)- It has been developed with assistance
from CRISIL. The RAM module is used for grading of large borrower accounts under
various industrial sector whose credit score is finalized with assistance from CRISIL. The
cut off credit limit under this module is Rs, 5 crore or above.
2. The In-House CRG Module are developed by the bank to cover all the borrower
accounts/branches which are not covered under Risk Assessment Module of Crisil. This
module is applicable as below:
CRG
APPLICATIONS
MODULES
CRG-01
Credit Limit
Clean Advances & Non Performing Assets , irrespective of Credit Limit
Advances Under Retail Credit Scheme of the bank if sanctioned for
personal use(not for business activity) irrespective of Credit Limit.
Other Advances with credit limit (Funded & Non Funded) below Rs 10
Lakh
CRG-02
CRG-03
CRG-04
CRG-05
Risk Grading of Borrower Accounts with 10 Lakh & above aggregate credit
limit falling under following categories:
Service Sectors (Railway, Air Way, State Road Transport Corp, Transport
Business, Nursing Home, Amusement Park Hospital etc)
Municipality Or Corporation/Development Authority
CRG-06
Risk Grading of Borrower Accounts with 10 Lakh & above aggregate credit
limit falling under following categories:
NBFC / Financial Institution
Intermediaries engaged in lending activities (like lending for Project,
Infrastructural Development, and Housing.)
Financial Corporation like IRFC
CRG-7A
CRG-7B
25
CRG- 7(C):
For advances under MSME segment upto Rs.10.00 lacs including transport
operators under All Bank-Commercial Vehicle Scheme.
CRG-7(D)
For advances above Rs.10.00 lacs (borrowers with first time projects)
including transport operators under All Bank-Commercial Vehicle Scheme.
In case of any loan facility under All Bank Property & All Bank Rent, if extended to the
company/firm, the risk rating of the said proposals will based on the latest audited financials &
activity of the company/firm for exposure of Rs.10.00 lacs & above and will not be done as per
CRG-1.However, schematic lending like PMRY, SGSY etc. will continue to be covered
under thumb rule guidelines of CRG-01.
The three stage process in case of RAM & CRG-2 to CRG-7 modules are as under:
(a) Rating Modules helps isolate risk elements using a top-down approach. The user is required
to score the company on risk factors only (which are automatically built up stage by stage into
the final grading).
Stage I
Stage II
The risk factors are aggregated to arrive at the grading for each
parameter.Scores under various Risk Factors of each parameter will be
aggregated to arrive at the grading/scores of each Risk category.
Stage III
The scores for risk parameters are further aggregated to arrive at a grading
for a risk category. Finally the overall grading is a result of the aggregation
of the different risk category scores.The final aggregated scores vis-a-vis
Risk Grade (which is on eight point scale) is given in point no 5.While
aggregating the scores of various Risk Categories, a weightage as below
will be assigned to arrive at the final score in various modules to be used
for grading:
26
CRISILS
Industry/
Business
Financial
Management Operational
RAM*
Activity
CRG 2
15%
30%
40%
50%
nil
CRG3
20%
25%
35%
35%
nil
CRG4
20%
20%
35%
45%
nil
CRG5
20%
30%
30%
20%
nil
CRG6
15%
25%
40%
20%
Nil
CRG 7A
10%
10%
40%
20%
20%
CRG 7B
20%
15%
30%
35%
NIL
Aspects
6 Scoring Norms for overall Risk Gradation & the Grade Definitions:
6.1 All Standard Assets will be graded between AB1 to AB7 depending upon scores obtained
whereas all NPAs will be graded as AB8. Various categories of NPAs, VIZ- SST, DT & Loss will
further be subcategorized as AB8A, AB8B & AB8C respectively.
6.2 The Aggregate Score for all Risk Categories vis a vis Grades to be assigned as per existing
Norms for CRISILS RAM & CRG2 to CRG 7 Modules is give:
Grade
Risk Nature
Scores under
Scores under
CRISILS
CRG-2 to 5 &
RAM(Out of 6) CRG7A/7B(Out of
100)
Scores
UnderCRG-6
(Out of 100)
AB-1
Very Low
5.10-6.00
Above 90
Above 90
AB-2
Low
AB-3
Moderately
Above 70 &
Above 70 &
Low
up to 3.80
Up to 80
Up to 80
27
AB-4
AB-5
AB-6
AB-7
AB-8
Fair
Moderate
High
Very High
Default
Above 60 &
Above 60 &
up to 3.40
Up to 70
Up to 70
Above 50 &
Above 55 &
up to 3.00
Up to 60
Up to 60
Above 40 &
Above 50 &
up to 2.50
Up to 50
Up to 55
Above 35 &
Above 45 &
up to 1.75
Up to 40
Up to 50
Below1.75
35 or Below
45 or Below
Score Range
5.10 - 6.00
AB 1
4.40 - 5.10
AB 2
3.80 - 4.40
AB 3
3.40 - 3.80
AB 4
3.00 - 3.40
AB 5
28
2.50 - 3.00
AB 6
1.75 - 2.50
AB 7
1.00 - 1.75
AB 8
29
CMA DATA
In order to assess the requirements of working capital on the basis of production needs, it is
necessary to get the data from the borrowers regarding their past/projected sales, cost of
production, cost of sales, operating profit, etc. In order to ascertain the financial position of the
borrowers and the amoun of working capital needs to be financed by banks, it is necessary to call
for the data from the borrowers regarding their networth, long term liabilities, fixed assets,
current assets etc. A separate of forms has been designed for traders and merchant exporters.
The CMA data are used for collecting various information/data from the borrowers cover
following six forms;FORM-1(Particular of the existing/proposed limits from the banking system)
Particular of the existing credit from the entire banking system as also the term loan facilities
availed from the term lending institutions/banks is furnished in this form. Maximum and
minimum utilization of the limits during the last 12 months and outstanding balances as on a
recent date are used for comparison with the limits now registered for.
FORM II (operating statement)
The data relating to gross sales, net sales, cost of raw materials, power and fuel, direct labour,
depreciation, selling, general and administrative expenses, interest etc are furnished in this form.
It also covers information on operating profit and net profit after deducting total expenditure
from total sale proceeds.
FORM-III(Analysis of Balance sheet)
A complete analysis of various items of last two years balance sheet, current years estimates
and following years projection are given in the form. The details of current liabilities, term
liabilities, net worth, current assets, fixed assets and other non-current assets etc are given in this
form as per the classification accepted by the banks
FORM-IV( Comparative statement of current assets and current liabilities)
This form gives the details of various items of current assets and current liabilities as per the
classification accepted by the banks. The figures given in this form should tally with the figures
given in the form II. In caseof inventory (raw materials, consumable spares, stock-in-process and
finished goods) receivables and sundry creditors, the holding/ levels are given not only in
absolute amounts but also in terms of months so that a comparative study may be done with the
prescribed norms/past trends.
30
31
4.LITERATURE REVIEW
Credit Appraisal is a holistic exercise which starts from the time a prospective borrower walks
into the branch and culminates in credit delivery and monitoring with the objective of ensuring
and maintaining the quality of lending and managing credit risk within acceptable limits.
There are two types of proposals that are received by the Bank for funds. The first types of
proposals are for starting a new project for setting up a new company, also known as project
financing and other proposals are for additional funds requirements (working capital). Financial
requirements for Project Finance and Working Capital purposes are taken care of at the Credit
Department. Companies that intend to seek credit facilities approach the bank primarily; credit is
required for following purposes:
Working Capital finance
Term loan
Non fund based limits like letter of Guarantee, letter of credit.
Prior to nationalization the bank had a security centric approach for sanctioning the proposals i.e
the bank sanctioned the proposal for credit facility to the company when it had security against
the amount given. There are two types of securities primary and collateral. The primary security
is the asset created out of the Bank's Finance. Collateral security refers to other assets owned by
the company or its directors. Previously there were no regulatory issues or capital adequacy
issues. But it was observed that during boom period many people who did not even had the
knowledge about a particular industry jumped in and were interested for finance. Eventually such
companies resulted to be failures. RBI norms for non-performing asset (NPA) are very strict.
Thus to avoid many of the accounts becoming NPA the banks changed its security centric
approach.
The process of credit appraisal begin with the selection of the proponent. It would involve
appraising the background of the proponent/management, commercial, technical and financial
appraisal. Appraisal of credit facilities would comprise two distinct segments
a) Appraising the acceptability of the customer.
b) Assessment of the customer's credit needs.
32
Cost of project
It includes land and building, plant and machinery, preliminary expenses, pre-operative
expenses(salary, insurance, etc), capital issue expenses, etc.
ii)
Means of finance
The cost of project can be financed through the following means-capital from
promoters and shareholders, unsecured long term loans and deposits raised from, term loans
from bank, deferred term credits by suppliers of plant and machinery, subsidies and development
loans ,etc.
iii) Profitability projection
The profitability projections should be prepared based on assumptions which are realisticneither optimistic nor pessimistic. Projections are worked out for a period covering the
repayment of loans. The appraisal of the projections should cover scrutiny of various items of
revenue and cost to ensure that these are achievable. While preparing profitability projections,
the past trends of performance in industry and other environmental factors influencing the cost
and revenue items should also be considered objectively.
Where higher limits are considered, detailed analysis of the financial health would be made and
the following ratios computed
I) Current ratio
This ratio indicates the solvency of the company to meet the liabilities, which are due for
payment within the next 12 months from out of the current assets. The benchmark is
1.33:1
Normally current ratio and debt equity ratio are relied for the working capital assessment and
the funded debt ratio and debt service coverage ratio are relied for the project appraisals.
VI) Closing stock of raw materials to raw materials consumed ratio:This ratio will compare the extent of raw materials holding as closing stock with
reference to the raw materials consumed during the accounting year. This ratio will
indicate how many times the raw materials have been turned over during the accounting
period.
35
This ratio will indicate the extent to which the owned funds are invested in building up
the assets of the corporate. A low ratio indicates the lesser dependence on the outside
borrowings and plough back of cash accruals into the system and the vice versa
36
37
38
MEANS OF FINANCE:
A unit needs working capital funds mainly to carry current assets requires for its
operations.Inadequate levels of working capital may result in under-utilisation of capacity and
serious financial difficulties. Reserve bank has decided in April, 1997 to withdraw the
prescription in regard to assessment of working capital need based on the concepts of MPBF
enunciated by Tandon Study Group. Banks are also advised to lay down through their boards,
transparent policy and guidelines for credit dispensation in respect of each broad category of
economic activity.
39
A) Turnover method:
This is applicable to all borrowers enjoying fund-based working capital credit limits up to and
inclusive of Rs. 5 Crore with the banking system. Under this method, the working capital
requirements of the borrower will be computed at 25% of the projected annual turnover of which
atleast four-fifth I.e. 20% of the projected annual turnover should be provided by the bank as
working capital finance and balance 5% of the projected annual turnover should be contributed
by the borrower, as his margin towards working capital. It is followed when the
business/production cycle is shorter and actual drawing power should be allowed on the basis of
drawing power after excluding unpaid stocks.
Borrowers having working capital limits (fund based) above Rs.5.00 crores from the banking
system may be given the option to choose between(a) the existing system of lending based on
holding level of inventory/receivables and (b) the Cash Budget System of lending. The decision
to allow the borrower to switch over to Cash Budget Systems of assessment would rest with the
bank.
B) MPBF Method
A directed credit approach was adopted by the Reserve Bank of ensuring the flow of credit to the
priority sector for fulfillment of the growth objectives laid down by the planners. Various
committee such as the Tandon committee and the Chore committee were constituted and studied
the problem at length. Norms were fixed regarding the quantum of various current assets for
different industries(as multiples of the average daily output) and the Maximum Permissible Bank
Finance(MPBF) was capped at certain percentage of working capital requirement thus arrived at.
Permissible Bank Financing (PBF)=WCR- Promoter's Margin Money i.e PMM(to be brought in
by borrower/promoter).
The MPBF limit under fund based is fixed on an annual basis. However, since such limits is
provided to meet specific requirements, utilizing the limits is subjected to the DP(drawing
power),which is decided on a monthly/quarterly basis.
41
Inventories
A
B
C
D
E
F
G
H
I
J
42
The total drawing power/drawing limit against stocks and book debts shall be E+J or sanctioned
limit whichever is lower:
ii)
43
iii)
iv)
Actual quarterly cash flow statement duly certified by a Chartered accountant should be
compared with the projected cash flow statement for the relevant quarter submitted by the
borrower earlier. The borrower should properly explain any inconsistencies between the
projected and actual cash flow. Where it is found that actual cash deficit is lower than the
borrower has not used the advance for approved purpose. Such cases should be handled with
circumspection.
Term loan Assessment
a. In case of term loan, Debt Equity Ratio(DER) should not normally be above 3:1. However, in
case of capital intensive industries, the same may be considered 5.00:1.
b. In case of Term Loan , minimum average DSCR of 1.30:1 will be considered as reasonable
requirement for any New Connection, relaxation may however be considered on merit of the
case by the sanctioning authority not below the rank of Zonal Head.
c. Apart from calculating Debt Service Coverage Ratio(DSCR), it is suggested to observe the
expected cash surplus i.e. the cushion available as detailed in the format. The projected closing
cash balance at the end of each year must be at least 50% of the proposed repayment of the
installment of the term liabilities for the respective year.
d.Moratorium period depending on requirement of the project/ proposal will be considered.
e. The existing moratorium period may be extended further six months in respect of loans availed
by MSMEs where project implementation has been delayed in the current scenario.
Letter of credit
A letter of credit, often abbreviated as an LOC or LC, and also referred to as a documentary
credit, is a document issued by a financial institution or any bank which essentially acts as an
irrevocable guarantee of payment to a beneficiary. This means, that once the beneficiary has
presented to the issuing or negotiating bank documents complying with the LC terms, the bank is
obliged to pay irrespective of any instructions of the applicant to the contrary. In other words, the
obligation to pay is shifted from the applicant to the LC issuing bank. The LC can also be the
source of payment for a transaction, meaning that an exporter will get paid by redeeming the
letter of credit. Letters of credit are used now-a days almost exclusively in international trade
transactions of significant value, for deals between a supplier in one country and a wholesale
customer in another.
The parties to a letter of credit are usually a beneficiary who is to receive the money(seller), the
issuing bank of whom the applicant is a client, and the advising bank of whom the beneficiary is
a client. Since now-a-days almost all letters of credit are irrevocable, the applicant is not a party
to the letter of credit.
Bank Guarantee
A bank guarantee means the guarantee from a lending institution ensuring that the liabilities of a
debtor will be met. A letter of credit is a written promise issued by the bank to compensate(pay a
sum of money) to the beneficiary(third party, local or foreign) in the event that the
obligor(customer) falls to honor its obligations in accordance with the term and conditions of the
guarantee/agreement/ contract. In other words, if the debtor falls to settle a debt, the bank will
cover it.
Elements of guarantee:
There are no standard international regulations for Guarantees, so guarantees may be
worded freely, depending on individual requirements. However, Guarantees should at
least contain the following clauses:
i)An introduction referring to the key elements of the underlying transactions.
ii)An abstract undertaking according to which Guaranteeing Bank promises to pay the
Guarantee amount upon receipt of the first written demand from the beneficiary
iii)A clause specifying the expiry date by which any claim amount must have been
received by the bank indicating specific calendar date or a statement that the validity of
the Guarantee is unlimited.
45
I)
Fund Based
a) Open cash Credit
b) Over draft
c) Book Debts
d) Bills purchased/discounted
e) Working capital demand loan
II)
46
47
1.There are over 6000 products ranging from traditional to high-tech items, which are being
manufactured by the MSME sector in addition to provide wide ranges of services. The leading
industries with their respective shares are depicted as below:
It is well known that the MSME Sector provide the maximum opportunities for both selfemployed and jobs after agriculture.
48
49
50
Science graduate and Cost Accountant and having 35 years experience in this segment. For about
28 years used to look after Production, Marketing and Finance operation of Caldyne Automatics
Ltd. A group company of Exide Industries Limited. Resigned from the post of Director and
C.E.O in the year 2007 and started up Dekem Engineering Pvt. Ltd.
2
Graduate Electronics & Telecommunication Engineer and having 20 years experience in this
segment. Was employed with Caldyne Automatic Limited, a group company of Exide industries
Limited and used to look after Design and Marketing. Resigned from Caldyne from the post of
Chief designer in the year 2007 and started her own business Dekem Engineering Pvt. Ltd.
Presently looking after the Design, production and marketing activity of the organization.
Monami Mukherjee is the holder for 1st prize from Federation for Small Industries Corporation
as Lady Entrepreneur, in the year 2012. She is having the thorough knowledge of the products
Dekem Engineering is dealing with.
51
Name of the
Account
Address:
Factory(s)
1.3
Administrative
office
Name of Directors
1.4
Constitution
1.5
Business Activity
1.6
1.7
1.8
Established on
Advance since
Risk Grading
(CRG-02)
Risk Weightage
Asset classification
Group
Any default in RBI
1.9
1.1
1.11
1.1
Dekem Engineering
Pvt. Ltd.
14, Sonapur Road.
Kolkata -700088
14, Sonapur Road.
Kolkata -700088
1. Shri Udayan
Mukherjee
2.
SMT. Monami
Mukherjee 3. Dipti
Kumar Mukherjee
Private Limited
Company
Manufacture of
n=battery chargers,
transformers,etc.
23/11/2005
2005
AB-4
100%
Standard
NA
no
52
list
1.13
Consortium/ Multiple
banking arranagemnet
1.14
CC limit
1.15
ROI
PRESENT PROPOSITION:
Present proposal is for financial review and enhancement of existing cash credit limit from
Rs 85.00 lacs
DETAILS OF SECURITIES:
Particulars
Nature of charge
Date of
valuation
Value in(Rs
lac)
1. Primary
Hypothecation of fully paid up stock
and book debts upto 90 days
Hypothecation
31/03/2014
159.74
NA
NA
NA
2. Collateral
Under CGTMSE
III.
Balance Sheet
2012
2013
2014
(Audited)
(Audited)
(Audited)
(` /lakh)
2015
2016
(Estimated
(Projected)
)
53
1.
1.1
1.1.
1
1.1.
2
1.2
1.3
1.4
1.5
2.
2.1
2.2
2.3
2.5
2.6
3.
3.1
3.2
3.3
3.4
3.5
4.
5.
6.
6.1
6.2
6.3
7.
7.1
7.2
7.3
7.4
7.5
7.6
7.7
II.
FIXED ASSETS
Gross Block
P&M
Others
Depreciation
Net Block
Capital work in progress
NET FIXED ASSETS
CURRENT ASSETS
Cash & Bank balance
Sundry Debtors
Misc. Current Assets
Inventory
TOTAL
CURRENT LIABILITIES
Loans & advances
Sundry Creditors
I) Provision for Taxation
II) Provision for Dividend
Misc. Current Liabilities
TOTAL
Net Current Assets
CURRENT RATIO
Investment & Non-C.As.
TOTAL
FINANCED BY :LONG TERM LOANS
Secured Loans
Unsecured Loans
SUB-TOTAL
SHARE HOLDER'S FUND
Equity Share Capital
Pref. Share Capital
Share Application Money
Reserve & Surplus
SUB-TOTAL
Intangible Assets
Tangible Net Worth
D/E Ratio
TOL/TNW
23.41
21.65
19.75
21.75
24.60
4.34
3.54
3.80
4.2
4.2
19.07
18.10
15.95
17.55
22.40
1.76
21.65
21.65
2.70
19.75
19.75
2.25
17.50
17.50
2.00
19.75
19.75
2.00
22.60
22.60
0.01
107.67
26.31
35.42
169.41
0.55
83.91
27.60
54.66
166.92
2.14
120.00
56.29
38.74
217.82
2.80
131.53
45.20
48.00
227.53
2.00
210.00
51.25
55.00
318.25
48.27
74.31
1.80
-
62.49
57.05
1.31
-
83.97
64.35
2.05
-
85.00
85.00
5.90
105.00
95.00
20.92
126.34
43.07
1.34:1
-
124.72
42.20
1.34:1
-
155.14
62.68
1.40:1
-
181.10
46.43
1.26
227.11
91.14
1.40
2.98
23.08
26.06
2.84
18.42
21.26
3.18
2.92
6.10
3.51
3.51
4.28
4.28
1.00
23.60
14.06
38.66
1.00
23.60
15.49
40.09
24.60
Nil
20.08
74.28
24.60
Nil
33.27
62.87
24.60
Nil
80.06
109.66
38.66
1.92
3.94
40.09
2.09
3.64
74.28
1.21
2.17
62.87
1.41
2.94
109.66
1.00
2.11
Profitability
(` /lacs)
2012
2013
2014
2015
2016
54
Gross sales
Growth
Net sales
Gross Profit
Gross Profit/Net sales (%)
Operating, Administrative,
Selling & General Expenses
Interest
Operating Profit
Non-operating surplus/Deficit
(+/-)*
Pre-Tax Profit/Loss
Provision for Taxation/Deferred
Taxation
Net Profit/Loss
Profit distributed through :
a) Equity Dividend
b) Preference Dividend
Retained Profit
Depreciation
Cash Generation
NON-OPERATING
SURPLUS/DEFICIT
Profit on sale of assets/
investments
Investments and Dividend
Forex gains
Non-op. income from
subsidiaries
Tax Refund
Other Non Operating Income
Total other income
(Audited
)
310.22
35.48%
310.22
54.11
17.44%
(Audited
)
222.29
(-)28.34%
222.29
40.34
18.15%
297.15
(Audited
)
414.45
46.36%
414.45
50.87
12.27%
212.36
(Estimate
d)
709.02
41.54%
709.02
73.84
10.41%
(Projected
)
1000.00
41.00%
1000.00
175.22
17.52%
677.72
907.04
399.36
7.93
5.14
7.19
2.74
8.44
6.64
12.19
19.09
25.25
67.71
5.14
3.11
6.41
17.10
1.80
1.31
2.05
5.90
20.92
3.34
1.43
4.59
13.19
46.79
1.76
2.70
2.25
2.00
2.00
16.22
16.29
21.32
31.05
35.00
ANALYSIS:
55
A)
Current
Ratio
Net Working
Capital
2012
1.34
2013
1.34
2014
1.40
2015
1.26
2016
1.40
43.07
42.20
62.68
46.43
91.14
Till 2014 the current ratio is above the mark i.e 1.33 but for the current(estimates)year
slightly less but for the projected year, it is satisfactory. So, an undertaking is taken by
the borrower that he will rectify the current year ratio.
Since in 2015(estimated year) the NWC is decreasing, thus, the company will be able
to meet its working capital requirement more from external capital. Hence it has
proposed to enhance its working capital limit.
B)
2012
48.27
Bank
Finance
Total
169.41
Current
Assets
Bank
finance/Total
Current
Assets
28.49%
2013
62.49
2014
83.97
2015
85.00
2016
105.00
166.92
217.82
227.53
318.25
37.44%
38.55%
37.36%
32.99%
The ratio signifies the amount of bank borrowing needed to fund its current assets. However, its
little high but comfortable and stable over the years.
C)
Inventory:
Total Current
Liabilities
Inventory/Tota
2012
35.42
126.34
2013
54.66
124.72
2014
38.74
155.14
2015
48.00
181.10
2016
55.00
227.11
28.04%
43.83%
24.97%
26.50%
24.22%
56
l Current
Liabilities
The amount of current liability needed to fund its inventory is decreasing after 2013 as the
finished tock decreased. However it again increases by 2015 as finished good will increase
leading to increase in longer operating cycle.
D)
Gross Profit
%
2012
17.44%
2013
18.15%
2014
12.27%
2015
10.41%
2016
17.52%
Gross Profit %
20.00%
15.00%
Gross Profit %
10.00%
5.00%
0.00%
2012
2013
2014
2015
2016
The gross profit over net sales has been estimated to be at its lowest in last four years due
to increase in cost of production. The borrower is asked to keep this parameter under control.
E)
Net Profit /
Loss
2012
3.34
2013
1.43
2014
4.59
2015
13.19
2016
46.79
57
2013
2014
2015
2016
The net profit has increased over the years due to increase in sales. This is a positive sign on part
of the borrowing company.
Lacs
2012
2013
2014
2015
2016
169.41
166.92
217.82
227.53
318.25
58
3.
4.
5.
6.
7.
8.
9.
(other than
bank borrowings
Working Capital Gap
(WCG) (1-2)
Min. stipulated net working
capital:
(25% of WCG excluding
export receivables)
Actual / Projected net
working capital
Item-3 minus Item-4
Item-3 minus Item-5
Max. permissible bank
finance
(item-6 or 7, whichever is
lower)
Excess borrowings
representing
shortfall in NWC (4 - 5)
76.83
58.36
66.4
90.9
115.92
92.58
108.56
151.42
136.63
202.33
23.145
27.14
37.855
34.1575
50.5825
43.07
42.2
62.68
46.43
91.14
69.435
49.51
81.42
66.36
113.55
88.74
102.45
90.2
151.75
111.19
49.51
66.36
88.74
90.2
111.19
169.41
166.92
217.82
227.53
318.25
76.83
58.36
66.4
90.9
115.92
92.58
108.56
151.42
136.63
202.33
42.3525
41.73
54.455
56.8825
79.5625
42.2
62.68
46.43
91.14
43.07
59
6.
7.
8.
9.
50.2275
49.51
66.83
66.36
96.965
88.74
79.7475
90.2
122.76
111.19
49.51
66.36
88.74
79.7475
111.19
10.4525
2012
2013
2014
2015
2016
50
50
50
50
50
50
50
50
50
50
120
110
110
110
110
80
70
70
70
70
60
50
50
40
40
A.
B.
C.
D.
E.
Financial Risk
Business Risk
Management Risk
Industry Risk
Total Marks
Maxm.
score
36
26
36
10
108
Eligible
score(x)
Score
obtained(y)
Risk
weight(%)
(z)
36
26
30
10
18
13
29
8
35
20
35
10
100
Risk
Adjusted
Score(y/x*z
)
17.50
10.00
33.83
8.00
69.33
The company is promoted by technocrats as entrepreneurs and it has grown steadily with
the banks support.
60
90
The company is having credit facilities since 8 years with Allahabad Bank. The conduct
of the account is satisfactory till date.
The advance of the company falls under MSME- Industrial Sector and risk grading of the
account is AB-4.
The company is expecting the vendor approval from Tata Steel,Larsen & Tourbo Ltd,
Siemens limited so the expected turnover of Rs 709 lacs is acceptable.
Cash Credit
Limit
Interest
Margin
Primary Security
5.
6.
Collateral
Guarantor
Particulars
Rs. 85 lacs
BR+ 4.05%
25% on stocks and debtors upto 3 months
Hypothecation of stocks, debtors and other current assets
of the company, both future & current.
NA(covered under CGTSME
Sri. Udyan Mukherjee
Sri. Dipti Mukherjee
Smt Monami Mukherjee
Ms .Ma Saradmayee Spice Mill, a micro/ small scale industrial limit, registered with the
Department of Cottage and Small Scale Industries, having its registered office at P-42, Raipur
,Kolkata-84, West Bengal. The firm is a proprietorship concerned owned by Shri tushar Kanti
Sikdar, who had inherited the firm from his father Late Tarakeshwar Sikhdar.
The firm is engaged in the field of manufacturing, processing and packing of superior quality
spices in the form of grounded, whole and blended. The product range is marketed under the
brand nameMs Sarada.
The unique selling proposition of its grounded spice is that the brand Ms Sarada is certified by
Govt. of India and by the Govt. of West Bengal b the covet AGMARK which is the hallmark
of purity.
The firm was established 50 years ago by Late Tarakeshwar Sikdar, a highly knowledgeable and
respected person in the Spices Industry.
The firm had exported substantial quantity of its products to various countrt through Govt. of
India. It is enlisted and a regular supplier of its products in huge quantity to:
West Bengal Essential Supply and Corporation Ltd.
Wholesale Consumers Co-operative societies(samabaikas)
Government Hospitals, Hotels, Restaurants, etc.
The firm now plans to expand its business by making the products available to the mass by
distributing its products range through setting up Distribution network in every city and town of
west Bengal. The firm is confident in making the business expansion a success.
Business expansion would require an additional finance. Moreover, the price of whole spices
increased more than double during last two years. The firm present its expansion plan and
requirements of fund through this project report and makes its presentation to the financial
institution for sanction of Working Capital Loan under the CGTMSE for Small Industries.
Spice Market:
Spices play an important role in enhancing the flavor and taste of the processed foods. They are
also used in the medicines because of their carminative, simulative and digestive properties.
India produces almost all the known spices and is the largest exporter of this commodity. Ground
spices are extensively used in all types of curried dishes in India and abroad
Market Potential:
62
India is one of the leading exporters of spices. The export earnings from spices can be increased
quite considerably if the export of spices is encouraged in processed form, which will bring more
value addition to the unit price, of whole spices. Further as it is a mass consumption item mostly
used in culinary preparations or seasoning of food products, its domestic demand is increasing
quite steadily due to improvement in purchasing power of people.
Process of Manufacture:
The process of manufacture involves cleaning, drying, pulverizing, sieving and packing of spices
such as chilli, pepper,turmeric,coriander etc. either individually or in combination with other
spices. There are various formulations for curry powder, but the ingredients like red chilli, black
pepper, cloves, coriander seed, cumin seed, fenugreek seed, ginger and turmeric are typically
common. The proportion and the inclusion of spices in a particular mix depends upon individual
manufacturers
Objective of the organization:
After 50 years of steady success in satisfying the consumers through quality product mainly to
the customers of the institutions, the promoter of the firm plans to expand its market of its
product through distributors network in the State of West Bengal at the intial stage and gradually
expand the marketing operation to the other state of Eastern region such as Assam,Jharkhand,
Orissa, etc.
Team of Professionals and background of the promoter:
The firm has designed a detail plan for this expanded operation and the unique part of this plan is
that it has engaged experienced and qualified professionals to head the following departments:
A. Production and Purchase Department
B. Sales and Marketing Department
C. Finance and Accounts Department
Mr. Tushar kanti Sikdar who had been assisting his father in this Business immediately after his
graduation, which is over 34 years has not only gained a practical hand on experience in
purchase and processing of spices but also a major theoretical knowledge from his father Late
Tarakeshwar Sikdar, who was considered then an Authority in spices.
PROPOSITION
The loan proposal was for loan limit as per details given below under MSME scheme:
1. C.C : Rs.12 lacs
63
1st year
10.73
.54
11.27
0.39
1.30
6.89
2nd Year
15.03
.54
15.57
.25
1.30
10.20
3rd year
15.78
.54
16.32
.10
1.32
11.56
4th year
17.35
.54
17.89
-
5th year
20.92
.54
21.46
-
Average= 9.55
Comments:
The debt service coverage ratio(DSCR), also known as debt service coverage ratio,(DCR) is
the ratio of cash available for debt servicing to interest, principal and lease payments. It is a
popular benchmark used in the measurement of an entitys(person or corporation) ability to
produce enough cas to cover its debt(including lease) payments. The higher this ratio is , the
easier it is to obtain a loan.
Typically, most commercial banks require the ratio of 1.15-1.35 times (net operating income or
NOI/annual debt service) to ensure cash flow sufficient to cover loan payments is available on
ongoing basis. The company has its average DSCR much above the desired level from a banks
perspective to grant the term loan.
64
66
67
Competition from other nationalized and private bank and FTs can be recognized by
collecting data and research can be done to analyze the competitive edge of the bank over
its peers(other public sector banks, private sector banks and other Financial institutional
for extending the credit facilities to SME borrowers/ firms)to enhance its business.
There is further scope of doing research as regard to the methodology( interviews of the
client, questionnaires etc) to be adopted by the research in order to understand the
hurdles, grievances, financial and technical feasibility from the borrowers perspective
and accordingly products can be designed in future for better growth of the sector.
68
Industry analysis by the credit rating agencies like ICRA, FITCH, CRISIL etc can be
done to look deeper into the industry perspective for better understanding of the industry,
financial outlook and product design.
The researcher can also look into the various aspects of SME performance and analysis,
the data in future as per next census, since most of present data is related to the census
pertain to year 2006-07, to find the improved condition of SME sector and status of the
credit flow to this sector at the point of time.
9. EXECUTIVE SUMMARY
It gave an opportunity to work on a project report on Working Capital Appraisal& Term Dept
Assessment practices followed in bank for MSME lending at the head office kolkata. The project
was carried out under the guidance of Mr. I.K Agarwal (Chief Manager) from 30 April,2013 to
22 june 2015.
India is home 26 million small enterprises that count for about 20% of the countrys GDP, While
small enterprises drive economic growth with their ability to innovate and employ in large
numbers, the biggest challenge faced by them is to access the finance. Despite the efforts of
ministry of small and medium enterprises, SIDBI and support of RBI by inclusion under priority
sector, there continues to be the huge demand-supply mismatch in small enterprises financing.
69
My analysis consist of two cases: Working Capital assessment and Term loan Assessment, their
evaluation, analysis and sanction procedure.
The procedure of working capital assessment includes analyzing the promoters background,
scrutinizing the financials, industry scenario, risk grading and adopting one of the methods for
cash credit limits- here I have adopted the MPBF method in my case. The entire working capital
limit is comprised of Cash Credit.
Similarly the term loan assessment includes assessing the promoters background, industry
perspectives, analyzing the financial performances, risk grading and finally sanctioning of the
term loan.
I have also looked into the Credit Risk Grading Framework of the Bank-Internal Risk Grading
(CRG) and External Risk Grading by Rating institutes. The In-house developed Credit Risk
Grading (CRG) module of the bank mainly looks into four kinds of risks
Financial Risk
Business Risk
Management Risk
Industry Risk
There are 10 different sub-modules for different category of disbursement where CRG-7A,
CRG-7B, CRG-7C and different weights are given to each of four kinds of risks to come to the
grading of final proposal
www.rbi.org.in
www.sbi.co.in
www.indianbankassociation.com
www.bankersindia.com
www.wikipedia.com
www.iibf.co.in
www.msme.gov.in
70
71