Rev No.

00: 01/08/12

QUALITY PROFILES PVT.LTD..

MANAGEMENT REVIEW MEETING MINUTES
(QPPL/MR/03 Rev: 00 Date: 01/08/12)
MRM No: MRM-01

Date: 08.05.2015

Venue: Conference Hall

Conducted By: Management Representative
Participants
Department
Top Management
(Managing Director)
Purchase
Marketing
MR
HR
Purchase
Designs & Development
Production
Maintenance
Quality
Stores

Name
S.Praveen Kumar

Signature

S.No

Agenda Points
(Ref: Sec 5.6.2 of
QMS/QPPL /01)

1.

Follow-up actions from

previous management
reviews.
2. Results of internal / external
audits.

3. Customer feedback
including customer
complaints

4. Performance of Suppliers
5.
6.

7.

8.

9.

10.
11.
12.
13.

Process performance and

product conformity
Status of corrective and
preventive actions its
effectiveness

Changes that could affect

the quality management
system,
Recommendations for
improvement.
Any other agenda with the
consent of the Director /
Participants
Resource Needs
Quality Policy Suitability
Quality Objective Analysis
Training Records

Discussions
Members confirmed that there are no follow-up actions from the
previous management review meetings.
Internal audit has been conducted on 25.04.2015. Total 02 NCs.
All the NCs are closed within the target date. the below table show
the NCs raised department wise
Department

No of
NCs

ISO
clauses
against
Which
NCRs are Raised

Status

Production

01

7.5.1

Closed

Quality

01

8.2.4

Closed

Remarks
-------------------

Very small Customer Complaint received during the period and all
are closed with corrective action within target date only.
Customer Satisfaction has been noted over telephonic enquiry by
Mr. G. Damodar Reddy and found satisfactory (90%)
It has been instructed that work completion certificates should be
obtained from the clients for the completed projects.
Supplier performance done and average rating is found
satisfactory.
Process Performance Indicators have been reviewed and details
as per the Annexure 2
Corrective actions planned against Non conformities are closed
satisfactorily
Nil.

Send details of delivered projects and presentation to new for

business development
Nil.

3.Foremen/Helpers
4.. Operators
Are planned to be recruited.
Quality policy has been reviewed and it has decided to retain the
same till a need is felt for revision.
Quality objectives are being pursued and it is found that the
achievement of the same is under progress.
Trainings are conducted as per the training calendar.

ACTION POINTS
Suggestions & Action Plan

Responsibility & Target Date

Additional orientation programmes / training

programmes to be held for the benefit of all the
employees
One fire extinguisher to be installed in electrical
main panel board
To be Identification of raw material and finished
goods area
1. Foremen/Helpers
2. Operators

HR & Jun -2016

Stores & Jun -2016
Production & Immediately
HR & Jun -2016

Action Taken with

Date

QUALITY PROFILES PVT.LTD.

Objectives Analysis Report On 20.04.2015
Organizational Objectives
Objective
Goal

Time frame

Present status
Since the production has
already commenced, a
realistic increase target has
been set.
Work in progressive

Ensure continuous growth

of business

Increase the sale 10-12%

from last year sales

1 Year

Upgrade new technologies

Study various technologies

in vogue for taking
appropriate decision
To improve the customer
satisfaction level up to
90%.

1Year

To control the rejection

percentage within 0.5%

1 Year

Increase the Customer

satisfaction level

Operational Efficiency

1Year

It is observed that the

Customers inform their
satisfaction / views /
suggestions over telephone.
Therefore, it is felt that Work
Completion Certificates and
wherever possible,
Certificate of Appreciation or
Recognition shall be
obtained. 90%
Achievement under progress
and rejections are almost nil.
However, the exact
operational efficiencies will
be fully known after the
delivery of the projects.

Signature of Management Representative

AX-II
Departmental Objectives On 20.04.2015
Marketing
Objective
Goal

Time frame

Present status

Customer satisfaction

1 Year

Work Completion
Certificates obtained and
evidenced on records and
also some satisfaction
reports collected average
90% archived.
About 2 customers are
added and the progress is
satisfactory.
Considering that the precast
concept is new to the
industry, a realistic 9%
conversion percent is being
targeted and the efforts are
under progress.

To improve the customer

satisfaction level upto
90%.

Number of customer to be 07
added -14-15

1 Year

Convert Enquiry in to
orders

1 Year

Production
Objective
Delivery Schedule
Adherence
Maintenance
Objective
Breakdown Hours

HR
Objective
To Provide trainings to
employees
MR
Objective
Internal Audit
Effectiveness

10%

Goal

Time frame

Present status

95%

1 Year

Satisfactory -100%

Goal

Time frame

Present status

2% of total working
hours/machine wise

1 Year

Satisfactory-nil

Goal

Time frame

Present status

At least 8 hours per six

months for each staff
member

6 months

Ongoing training is
satisfactory and the target
is being achieved 4.5hours.

Goal

Time frame

Present status

Number of Repeated
(Same Nature) NC to be
minimized

1Year

01 NC

Signature of Management Representative

Materials (Stores and Purchases)

Goal
Objective
To procure the material
within the indent delivery
target date
To maintain the minimum
stock level

Time frame

To procure the material

1Year
within the indent delivery
target date 95%
To maintain the minimum 1 year

95%
100%

stock level Goal 100%

To develop two suppliers 1year

To develop new suppliers

Present status

Work under progress.

for critical items

Quality Assurance
Objective
To reduce in-process
rejections

Goal

Time frame

Present status

Monitor to minimize the

percentage (2%) of inprocess rejections

1Year

Satisfactory Nil

Signature of Management Representative