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PrestaShop plug-in
Table of Contents
1 Installing the MultiSafepay plug-in ............................................................................................................... 3
1.1 Installation requirements ....................................................................................................................... 3
1.2 Uninstalling the plug-in .......................................................................................................................... 3
1.3 Installation.............................................................................................................................................. 3
1.4 Support .................................................................................................................................................. 3
2 Adding a website to your MultiSafepay account .......................................................................................... 4
2.1 Adding a website ................................................................................................................................... 4
3 Configuring the plug-in ................................................................................................................................. 4
3.1 Basic configuration ................................................................................................................................ 5
3.2 Configuring the payment methods ........................................................................................................ 8
3.3 Configuring Pay After Delivery .............................................................................................................. 9
3.4 Configuring Fast Checkout .................................................................................................................. 10
3.4 Tips ...................................................................................................................................................... 11
4 Verifying ..................................................................................................................................................... 12
5 Any questions? ........................................................................................................................................... 14
PrestaShop plug-in
1.3 Installation
Unpack the content of the .ZIP file, and upload the modules folder to the Prestashop root directory.
This can be accomplished by making use of an FTP client.
1.4 Support
We don't offer support with the installation of Prestashop itself.
In this case we'd suggest contacting one of our Business Partners:
https://www.multisafepay.com/en/Business-partners/
PrestaShop plug-in
PrestaShop plug-in
PrestaShop plug-in
Click on 'Configure' once the module has been installed, and enter the necessary data in the following
screen:
Account ID
Site ID
Site Code
PrestaShop plug-in
Test/Production
Mode
Confirm order
before or after
transaction.
Status
PrestaShop plug-in
Minimum order
amount
Maximum order
amount
PrestaShop plug-in
Account ID
Site ID
Site Code
Test/Production
Mode
Ip Filter
IP Addresses
Min. Amount
Max. Amount
PrestaShop plug-in
Account ID
Site ID
Site Code
Test/Production
Mode
Tax Settings
Tax Shipping
Send e-mail
PrestaShop plug-in
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Fast Checkout
3.5 Tips
There are two things you should watch out for when offering Fast Checkout;
1.) If a Fast Checkout order receives the status 'PAYMENT ERROR', then please check and verify that the
tax setting are set correctly in de plug-in configuration as well as Prestashop.
2. ) Customers should be able to place an order as a Guest.
PrestaShop plug-in
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4 Verifying
We recommend verifying the functionality once the plug-in has been installed and configured, which can be
achieved quite easily.
The most commonly occuring issue would be the absence of feedback sent from MultiSafepay to your
webshop intended to update the status of an order.
The above usually points out to an incorrect Notification URL.
This can be verified by having a customer place an order, or by placing a test order yourself, on your
website.
It is also highly recommended to perform a test order when using the Fast Checkout package.
Afterwards proceed by logging into your MultiSafepay back-office.
Once logged in, navigate to the submenu Transactions on the left and click on Offline actions.
PrestaShop plug-in
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'success' and 'ok' in the column 'Status' and 'Results' indicates the feedback through the Notification URL
is functioning correctly, although there are exceptions.
PrestaShop plug-in
13
5 Any questions?
Having trouble with the installation of our plug-in? The link below provides you with an overview listing our
Business Partners:
https://www.multisafepay.com/en/Business-partners/
Many questions, answers and tips regarding the installation of our plug-ins can be found in our
knowledgebase:
https://support.multisafepay.com/index.php?/Knowledgebase/List
Any remaining questions you may have can be submitted by ticket via the link below:
http://support.multisafepay.com
Our Support team can be reached by phone via +31(0)20 8500 500
(Mon till Thu from 08h00 till 17h30. And Fri from 08h00 till 17h00)
PrestaShop plug-in
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