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CON9714

Oracle Management Cloud


Best Practices for Mining
Oracle Enterprise Manager Data
Mithun Shankar
Shailesh Dwivedi
Werner De Gruyter
System Management Products
September 2015

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Safe Harbor Statement


The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracles products remains at the sole discretion of Oracle.

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Agenda
1

Oracle Enterprise Manager

Oracle Management Cloud

Harnessing Enterprise Manager Data with Oracle Management Cloud

Demo

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Oracle Enterprise
Manager

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Pillars of Manageability

Complete Lifecycle
Management

Self-Service IT

Integrated Cloud
Stack Management

Simple and Automated

Business-Driven Application
Management

Business Driven

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle OpenWorld 2015

Enterprise Manager Architecture


Repository (OMR)
EM Users: EMCLI
Console / Reports
Firewall
Agent

Connectors

Heart
Data Store
Aggregate, Evaluate & Purge
Management Server (OMS)

Repository
Database

Notifications

Agent

Management
Server

Brains
Data Broker - Handles Agent and UI requests
Sends out notifications
Management Agent (OMA)

Internet or
Cloud Service
Agent

Nerve Endings
Gathers management information
Performs administration tasks

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Evolving Needs for Monitoring and Administration


The Single Pane of Glass for
managing
services
onpremise and on Oracle Cloud

Data Center

Optimize Existing Operations


with Integrated Stack
Management

Private Cloud

Deploy in private cloud: Consolidation,


automated provisioning, Self-Service,
Metering & Chargeback

Hybrid Cloud

Implement Single Pane of Glass


Management with Workload
Portability across clouds

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Optimizing the IT infrastructure


Performance & Availability Management
User Experience Monitoring
Problem Diagnosis
Performance Tuning
Transaction Tracing

Lifecycle Management
Patching
Provisioning
Resource Management
Consolidation Planning

Configuration Management
Collection, Tracking and History
Application Configuration Management
Compliance & Reporting
Auditing & Remediation

Quality Management
Test Environment Management
Automated Testing
Data Cloning
Data Sub-setting and Masking

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Enterprise Manager Data


Agents
OMA
Gathers
Target Model: Target Properties

Management Server
OMS
Manages / Interacts
Target Model: Discovery Info (UI)

Repository
OMR
Stores / Aggregates
Target Model: Target Associations

Metrics: Configuration Data

Compliance Evaluations

Metrics: Operational Data

Incident Workflow

Alerts: Threshold Violations

Service Levels / KPI's

Administration Task Details

Administration Tasks (UI)

Jobs / Deployment Procedures

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Gathering the Data


Plug-in framework
Standard monitoring plug-ins delivered
with EM for Oracle products
Add plug-ins to the environment based
on environmental needs

145+ Extensions
All available on the Oracle Enterprise Manager
Extensibility Exchange
New Extensibility Development Kit
and Partner-Built Plug-Ins

Agent executes metrics for all monitored


targets:
Defines HOW to collect (SQL, OS command,
JMX, )
Executes on a repeating schedule (frequency)
Has optional thresholds to report alerts
Each metric has a classification (target
modeling, operational data, configuration data)

Add custom metrics for environment


specific monitoring (ME - Metric
Extensions)
The gathered data is send to the OMS for
upload into the repository
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

A Wealth Of Operational Data


Application Topology
Target Associations
Target Relationships

Configuration History

Historical account of all configuration changes


made

Operational History

Historical performance and resource


utilization data
Metric and Customized Metrics data

Alert History

Threshold violations
Availability data
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Oracle
Management Cloud

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Introducing Oracle Management Cloud

Vision:

Diagnostics
Performance
Management

Analytics

Monitoring
Complete suite
of IT Operations
services on the
Reporting
cloud

Orchestration

Notifications
Configuration
Management

Resource
Management

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Logs

Scheduler

14

Initial Offerings Solve The Most Pressing IT Challenges

Application Performance
Monitoring

Log Analytics

IT Analytics

Improve End-User Experience


and System Performance;
Diagnose Performance Issues
Faster

Extract Value from Logs by


Collecting, Correlating, and
Searching Any Kind of Log Data;
Quickly Discover Anomalies

Make Critical Decisions About Your


IT Estate; Plan For Growth, Run
What-If Analyses, Compare
Resource Usage

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

All of Your Operational Data, Correlated and Analyzed


Customer-Generated Data

Comprehensive Monitoring

Anomaly Detection

Machine-Generated Data
Continuous Ingest
Machine Learning
Real-Time Processing

Real-time Insight

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Big Data for IT Operations


Single unified data platform to store all types of machine data, that will be
automatically correlated
Scalable data processing pipeline that can ingest and process large volumes of data at
line speed
New cloud services that will provide real-time monitoring, rapid diagnostics,
operational insight and business analytics
APIs for customers to design stakeholder dashboards for DevOps, LOB Executive
Application Performance
Monitoring

Log Analytics

IT Analytics

Data Pipeline

UnifiedBig
Big Data
Data Platform
Platform
Unified
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Harnessing Enterprise
Manager Data with
Oracle Management
Cloud

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Sources of OMC Data


Oracle Management Cloud

Log Analytics

Applications

Database

IT Analytics

APM

Server/Storage

EM Cloud Control

Machine Data

Private Cloud

Public Cloud
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Enterprise Manager

Types of Data loaded to OMC


EM Target Model
Metrics
Incidents
Configuration

Continuous
Data Streams

Real-time &
Historical

APM

IT Analytics

24/7

Log Analytics

Compliance

Logs

OMC Services

Unified Data Platform

APM Server Data


APM Browser Data
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle Management Cloud Data Collection


Customer Premises

Application Database

Oracle Cloud

HTTPS

HTTPS

Agent

HTTPS

HTTPS

Firewall

Gateway

Storage EMCC Repository


Internet

Periodic upload from local file


Outbound, one-way network connectivity Selfupdatable and fault-tolerant

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Harnessing EM Data with IT Analytics


EM Repository data is loaded in OMC data store on and on going basis
Historical dataset includes metrics, metric extensions, configuration, Target Model,
Topology, Association, Events, Availability etc

Data can be sourced from multiple EMs


Longer retention period for large data set in cloud allows meaningful
analytics
Powerful Analytics Engine provide capabilities like forecasting, trending,
capacity planning, ad hoc searches
Dashboards to provide rich data visualization

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Harnessing EM Data with Log Analytics


Light Touch Aggregation
Automated configuration of Log Location, Log Types for added EM Targets
Out-of-box configuration, collection, rules, and saved searches on known target types

Topology information is used for application aware log search


Log searches scoped to the components running a specific application
Topology Elasticity automatically factored in

APM to Log drill down


APM is able to locate right log file based on collected topology information

Custom Dashboard and Searches


Include known entity types like system, groups, cost center, configuration, metrics etc. in
customized dashboard and saved searches
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Customer Use Cases


7-Eleven's 7-Rewards loyalty program mobile application spans across multiple clouds including Oracle and their onpremises datacenters. The solution serves millions of customers daily from tens of thousands of retail stores in US and
Canada," said Ron Clanton, Director, Enterprise Architecture, 7-Eleven. "We intend to leverage Oracle Management
Cloud's ability to provide us with Application Performance Management and Log Analytics for end to end visibility
across multiple clouds to ensure the highest level of service across our many providers, so that we know about any
potential problems before our customers do. Oracle's ability to handle data sets of our size is extremely important for
a service as widely-used as ours.
Ron Clanton, Director, Enterprise Architecture, 7-Eleven
We were very excited to get a preview of the Oracle Management Cloudthe advanced analytical capabilities will be
able to proactively alert us to potential application issues before they impact our clients. The sum total of the Oracle
Management Cloud offerings provide a rapid time-to-value and will enable a smarter and more effective enterprise.

Thomas Clewett, VP & CTO, Exelon Corp

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Conclusion
EM Cloud Control has wealth of operational data

OMC functionality is complementary to EM Cloud Control


It is not EM in Cloud

OMC Services are enriched by the data collected in EM Cloud Control

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Demo

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Questions?

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Appendix

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

OMC Launch Day Tuesday!


Session Title

Time

Location

General Session: Oracle Management CloudReal-Time Monitoring,


Log, and IT Operations Analytics [GEN9778]

11:00 AM

Moscone South
102

Oracle IT Analytics Cloud Service: Next-Generation Analytics for


Maximizing Performance [CON9722]

12:15 PM

Moscone South
309

Oracle Application Performance Monitoring Cloud Service: Application


Visibility for DevOps [CON9746]

4:00 PM

Moscone South
309

Oracle IT Analytics Cloud Service: Operational Insight for Your


Database and Middleware Estate [CON9752]

5:15 PM

Moscone South
300

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

31

OMC Sessions & Labs for Wednesday & Thursday


Session Title

Day

Time

Location

Oracle Log Analytics Cloud Service: Real-Time Insight for Middleware


Administrators [CON9754]

Wednesday

12:15 PM

Moscone South
303

Oracle Log Analytics Cloud Service: Real-Time Insight for Database


Administrators [CON9753]

Wednesday

3:00 PM

Moscone South
300

Thursday

Noon

Marriott Marquis
Salon 10/11

Day

Time

Location

Oracle Management Cloud: IT Analytics, Log Analytics, and App Performance


Monitoring [HOL10443]

Tuesday

4:00 PM

Hotel Nikko
Mendocino I/II

Oracle Management Cloud: IT Analytics, Log Analytics, and App Performance


Monitoring [HOL10443]

Wednesday

10:15 AM

Hotel Nikko
Mendocino I/II

Oracle Management Cloud: IT Analytics, Log Analytics, and App Performance


Monitoring [HOL10443]

Thursday

12:30 PM

Hotel Nikko
Mendocino I/II

Oracle Management Cloud Best Practices for Mining Oracle Enterprise


Manager Data [CON9714]
Hands On Lab

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

32

OMC Demos
Demo Title

Workstation

Oracle Application Performance Monitoring Cloud Service

SPI-036

Oracle IT Analytics Cloud Service

SPI-003

Oracle Log Analytics Cloud Service

SPI-037

Location

Demo Hours

Moscone South
Oracle Cloud Platform & Infrastructure Showcase

Monday: 10:15 AM to 6 PM
Tuesday: 10:15 AM to 6 PM
Wednesday: 10:15 AM to 4 PM

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

33

Enterprise Manager Sessions Monday October 26th


Title

Time

Location

Oracle Enterprise Manager: The Complete Solution and Oracles Best-Kept Secrets
[CON9715]

12:15 PM

Moscone South 300

Simplify the Deployment and Monitoring of Your Identity Management System [CON9468]

12:15 PM

Moscone South 310

Advanced Management: Oracle SOA Suite and Oracle Service Bus with Oracle Enterprise
Manager [CON9751]

1:30 PM

Moscone South 302

Managing at Hyper-Scale: Oracle Enterprise Manager as the Nerve Center of Oracle Cloud
[CON9710]

1:30 PM

Moscone South 300

Oracle Enterprise Manager Database Consolidation WorkbenchSecret to Successful


Consolidation [CON9718]

2:45 PM

Moscone South 300

Best Practices for Maintaining and Supporting Oracle Enterprise Manager [CON8671]

4:00 PM

Moscone West 2024

The Future of Oracle Enterprise Manager: Whats Next? [CON9708]

4:00 PM

Moscone South 300

HAEnabled Oracle Enterprise Manager 12c on Virtualized Oracle Database Appliance


[CON6928]

5:15 PM

Moscone South 250

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

34

Enterprise Manager Sessions Tuesday October 27th


Title

Time

Location

General Session: Oracle Management CloudReal-Time Monitoring, Log, and IT


Operations Analytics [GEN9778]

11:00 AM

Moscone South 102

Oracle Enterprise Manager: The Future of Hardware Management [CON9732]

12:15 PM

5th Floor Hotel


Intercontinental C

Oracle IT Analytics Cloud Service: Next-Generation Analytics for Maximizing Performance


[CON9722]

12:15 PM

Moscone South 309

Upgrading Oracle Enterprise Manager: Why and How [CON9729]

12:15 PM

Moscone South 300

Enterprise Patient Data Repository Using Oracle Healthcare Analytics and Oracle SOA Suite
[CON7720]

4:00 PM

Park Central City

Latest Innovations in Database as a Service Enabled by Oracle Enterprise Manager


[CON9734]

4:00 PM

Moscone South 300

Oracle Application Performance Monitoring Cloud Service: Application Visibility for DevOps
[CON9746]

4:00 PM

Moscone South 309

Oracle IT Analytics Cloud Service: Operational Insight for Your Database and Middleware
Estate [CON9752]

5:15 PM

Moscone South 300

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

35

Enterprise Manager Sessions Wednesday October 28th


Title

Time

Location

Oracle Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite
12.2 [CON8127]

11:00 AM

Moscone West
3022

Using Oracle Enterprise Manager Effectively to Become an Oracle Enterprise Manager


Champion [CON9711]

11:00 AM

Moscone South 104

Oracle Log Analytics Cloud Service: Real-Time Insight for Middleware Administrators
[CON9754]

12:15 PM

Moscone South 303

Way Beyond the Basics: Oracle Enterprise Manager Monitoring Best Practices
[CON9721]

12:15 PM

Moscone South 300

Oracle Log Analytics Cloud Service: Real-Time Insight for Database Administrators
[CON9753]

3:00 PM

Moscone South 300

Best Practices for Engineered Systems Management Using Oracle Enterprise Manager
[CON9728]

4:15 PM

Moscone South 300

Hybrid CloudPivot to the Cloud with Oracle Enterprise Manager Cloud Control
[CON9712]

4:15 PM

5th Floor Hotel


Intercontinental B

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

36

Enterprise Manager Sessions Thursday October 29th


Title

Time

Location

Case Study: How a Cloud-Based, Service-Oriented Customer Uses Oracle Enterprise Manager [CON2800]

9:30 AM

Marriott Marquis
Salon 10/11

Database as a Service: What Is It and How Do You Use It? A Q&A with an Expert Panel [CON3637]

9:30 AM

Moscone South 102

Practical Tips for Oracle Enterprise Manager High Availability and Diagnostics [CON9726]

9:30 AM

Moscone South 300

Oracle Enterprise Manager for MySQL DatabaseLatest Features [CON4507]

10:15 AM

Moscone South 262

Oracle Management Cloud Best Practices for Mining Oracle Enterprise Manager Data [CON9714]

Noon

Marriott Marquis
Salon 10/11

Raising the Ante on Security with Oracle Enterprise Manager [CON9719]

Noon

Moscone South 300

Realizing MWaaS on the Private Cloud Using Oracle Enterprise Manager [CON4627]

Noon

Moscone South 302

Case Study: Oracle Application Management Suite for Oracle E-Business Suite [CON8126]

1:!5 PM

Moscone West 3004

Oracle Enterprise Manager? OpenStack? VSphere? Have It Your Way! [CON8059]

1:15 PM

IntercontinentalSutter
(5th Floor)

Supercharge Your DevOps Automation Using Oracle Enterprise Managers CLI and REST APIs [CON9731]

1:15 PM

Moscone South 300

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

37

Enterprise Manager Labs


Location: Hotel NikkoCarmel (3rd Floor) unless noted

Day

Time

Oracle Systems and Virtualization Management with Oracle Enterprise Manager


[HOL10466]

Monday

11:00 AM

Consolidate and Standardize Database Resources with Lifecycle and Private Cloud
Management [HOL10468]

Monday
Wednesday

2:00 PM
4:15 PM

Hybrid Cloud Management: Complete Management of On-Premises and Public


Services [HOL10465]

Tuesday
Wednesday

10:15 AM
11:45 AM

Practical Overview of the Latest Features of Oracle Enterprise Manager for MySQL
[HOL4522] **Location: Hotel NikkoPeninsula (25th Floor)

Tuesday

10:15 AM

Maximizing Oracle Database 12c Performance with Oracle Enterprise Manager


[HOL10442]

Tuesday
Tuesday

11:45 AM
5:30 PM

Managing Oracle Fusion Middleware with the New Oracle Enterprise Manager
[HOL10453]

Wednesday
Thursday

10:15 AM
12:30 PM

Consolidate and Standardize Database Resources with Lifecycle and Private Cloud
Management [HOL10468]

Monday
Wednesday

2:00 PM
4:15 PM

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

38

Continue The Conversation


https://www.linkedin.com/topic/oracle-enterprise-manager

https://www.youtube.com/user/OracleEnterpriseMgr

https://www.facebook.com/oracleenterprisemanager

https://twitter.com/oracle_em

https://blogs.oracle.com/oem
http://www.oracle.com/goto/enterprisemanager
http://docs.oracle.com/en/enterprise-manager/

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle OpenWorld 2015

TLA Library
API
APM
CLI
CMDB
CPU
DB
EDK
EM
GC
HTTP
HTTPS
IT
IO
JDK
JMX

Application Programming Interface


Application Performance Management
Command Line Interface
Configuration Management DataBase
Central Processing Unit
DataBase
Enterprise Development Kit
Enterprise Manager
Grid Control
HyperText Transfer Protocol
HyperText Transfer Protocol Secure
Information Technology
Input/Output
JAVA Development Kit
JAVA Management Extensions

KPI
LOB
ME
OEM
OMA
OMC
OMR
OMS
OS
SLA
SQL
UI
VM

Key Performance Indicator


Line Of Business
Metric Extensions
Oracle Enterprise Manager
Oracle Management Agent
Oracle Management Cloud
Oracle Management Repository
Oracle Management Server
Operating System
Service Level Agreement
Structured Query Language
User Interface
Virtual Machine

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Keep Learning with Oracle University

Classroom Training

Cloud

Learning Subscription

Technology

Live Virtual Class

Applications

Training On Demand

Industries

education.oracle.com
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle OpenWorld 2015

Harnessing EM Data with IT Analytics


Data Exploration
Category

Key questions

Asset Analysis,
Performance
Analysis

What are my data center assets and how are they distributed across my organization
What version and options for my Oracle database are deployed across my datacenter?
Which WebLogic servers are configured with 2G heap? Are they in Test or Production? Which
versions are they running?
Which are my top 10 Hosts consuming CPU in the last six months ?

Custom
Dashboards and
Advanced
analytics

How do I create executive dashboards that provide summary view of capacity, performance and
availability by data center location.
Infrastructure administrators have asked for a quarter over quarter report of CPU growth of
production databases on Exadata and its relative comparison with corresponding CPU growth on
standard (non-Exadata) database servers
Application managers need to see the impact of configuration changes on their application
availability? Are the no. of events increasing with configuration changes ?
Which cost center generated most events ?

DB Performance
Analysis

How can I perform detailed performance analysis across databases and across time?

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

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