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Digital Technologies Principal Program Manager(

Job Number:
348215)
We're looking for big ideas-ideas that can embrace multiple petabytes of vital
information. That's how much data we manage and store at Kaiser Permanente.
We're home to some other big ideas, like creating KP HealthConnect, the nation's
largest electronic medical record system, using social media and text messaging to
help members engage in their own care, and developing predictive modeling tools
that anticipate health issues before they're an issue. It's the kind of thinking that's
shaping the future of technology, health care, and the lives of all of our members. If
you're ready to contribute your own big ideas, join us.
Description
The Digital Technologies & Operations (DTO) organization is responsible for
delivering a secure, resilient engagement platform that provides a seamless,
personalized convenient experience to our consumers members, prospective
members and non-members.
The Digital Technologies Program Manager is a senior level position responsible for
overseeing a set of projects and releases within our agile enterprise delivery model
from initiation through implementation including phases such as planning,
execution, monitoring/controlling and close-out. The Program Manager will partner
with engineering leads, operations and business product owners to establish
program and project requirements, priorities, and deadlines creation of an
integrated program plan for all of the project components. Ensure project is
completed in accordance with all technology risk, architecture and other relevant
enterprise-wide guidelines and assist with coordinating all resources (staff,
equipment, vendors and consultants) across one or more projects. Must be able to
utilize and effectively communicate technical components of an initiative to
applicable parties.
Responsibilities

Partner with the business product owners to create product roadmaps and
break the work down into a portfolio of projects that drives release planning

Partners with the solution architecture and user experience teams to


ensure planning occurs against the roadmap to ensure execution teams
receive guidance in a timely manner

Providing program updates to Executive Leadership

Perform detailed program planning and execute according to plans

Create baseline budget and schedules based upon approved


requirements, cost estimates and prioritization

Responsible for accurate time and budget reporting and management

Manage the approved budget through the use of financial tools to ensure
accuracy between IT Finance and project(s)

Lead matrixed teams (including vendors) to deliver quantifiable results

Demonstrates effective leadership characteristics to clear obstacles and


work in a collaborative way while effectively guiding delivery of projects /
programs / releases

Coordinate with other DTO program managers to identify cross-program


dependencies and leverage resources appropriately

Plays significant facilitation role when planned/unplanned changes impact


the delivery of timeline or epic level scope of release
Facilitates reconciliation/traceability of requisite artifacts when changes
occur
Ensure teams create and maintain appropriate project, program and SDLC
artifacts
Prepare and communicate accurate program and project status to
stakeholders
Successfully communicate across a variety of audiences, including
business people, technologists and vendors
Ensures adherence and compliance with regulatory requirements

Qualifications
Basic Qualifications:
Bachelor's degree in a related field and/or a minimum 4 years of equivalent work
experience.
A minimum of 10 years of Program/Project Management experience.
Advanced knowledge (broad expertise or unique knowledge) of policies, practices
and systems.
Demonstrates deep understanding and knowledge of IT methods and project
management and applies this in all stages of project/program.
Requires advanced knowledge of own area of functional responsibility and working
knowledge of multiple related functions.
Recognized as a leader in project and program management.
Ability to influence others and build strong partnership with others.
Team and Service oriented.
Understands funding mechanisms including relationship between project/program
budgets, multi-year plan, regional budgets, long-range financial plan, and member
rates.
Demonstrated strategic thinking skills.
Ability to deal with people dynamic with minimal guidance.
Ability to resolve conflict with minimal guidance.
Requires a broad range of highly complex decision-making.
Requires the persuasion, presentation and/or negotiation of functional strategies,
philosophies, policies, and/or opinions in order to substantially impact the function.
Preferred Qualifications:

PMI PMP Certification strongly preferred

Work experience managing complex technical programs delivering digital


capabilities

Bachelors degree Information Systems, Computer Science or equivalent.

5+ years of related agile project management experience and leadership


in software development

Proficient in Microsoft Word, Project, Excel, Visio, SharePoint and


PowerPoint.

Proficient in tools used for time reporting, scheduling, and project


management

Possess organizational proficiencies to multi-task and work in a fast-paced


environment under limited supervision.

Strong decision making and analytical/problem solving skills


Highly motivated, self-starting, and committed to achieving results and
have a strong sense of ownership and follow-through to resolution.

Ability to interface effectively with all levels and across organizational


lines, including the business units.

Ability to effectively utilize external vendors and resources throughout the


organization.

Ability to thrive in an environment of constant change

Demonstrated success at building team relationships and partnerships


across organizational lines.

Ability to work with ambiguity

Balanced skills to see and understand the big picture while managing the
important details as required

Excellent written and verbal communication skills

Excellent business presentation skills

Prefer HealthCare and Information Technology experience and knowledge


ITIL v3 Certification
Primary Location
: California-Pleasanton-Pleasanton Tech Cntr Building E 5820 Owens Dr.
Alternative Work Locations
: California-Pasadena-Green Street/IDS 99 S. Oakland Ave. Scheduled Hours (140): 40 Shift: Day Working Days: Mon-Fri Working Hours Start: 8:00
AM Working Hours End: 5:00 PM
Schedule
: Full-time
Job Type
: Standard
Employee Status
: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt
Job Level
: Individual Contributor
Job
: Information Technology Public Department Name: DTO Digital Shared Services
Travel
: Yes, 10 % of the Time Job Eligible for Benefits: Yes

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