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Dallas TX - Salesforce.

com Administrator / Developer


At Trintech, were a passionate global team of finance professionals, domain experts, software
and product specialists, international sales and marketing professionals, global service and
customer support teams, finance consultants and experienced managers who keep global
companies running 24/7 in 41 countries. And we are rapidly expanding our team to keep pace
with global demand for our Record-to-Report solutions.
The Opportunity:
The Salesforce.com Administrator / Developer will develop and maintain the Salesforce and force.com
application to ensure continued delivery of innovative, high quality solutions to meet business needs for
those departments currently using Salesforce, as well as building the necessary interface and tools to
integrate new departments into Salesforce.
This position is responsible for the overall development, configuration, and operation of the initial
implementation and continued operations, as well as the continuous improvement of the Salesforce tools for
all user groups such as Sales, Marketing, Software Support, and other internal teams. The Salesforce
Administrator / Developer will independently perform development, testing, implementation, documentation,
and updating tasks relating to the Salesforce system and other integrated applications.
Essential Knowledge & Qualifications:
Administration

Provide global day-to-day end-user support (including system configuration, complex formulas and
system maintenance) and assist users with proactive best practices to enhance and increase their
knowledge of Salesforce.com.
Maintain user roles and profiles, security settings, access settings etc. (User Profiles, Role
Hierarchy, Sharing Rules and Security).
Create and manage custom objects, fields, formulas, validation rules, custom workflow, and
approval processes.
Perform data integrity and manipulation tasks such as merging duplicate records and
establishing proper ownership of existing accounts and contacts in accordance with sales
territories.
Establish and implement best practices with regards to system maintenance, configuration,
development, testing, data integrity, etc.
Design, document, build, test and deploy enhancements to Salesforce custom objects, page
layouts, workflows, alerts, reports and complex dashboards within Salesforce.
Research changes in upcoming versions of salesforce.com and other integrated applications;
provide recommendations when necessary to enhance efficiency and productivity.
Drive and increase user adoption and ensure user satisfaction, including developing, documenting
and delivering training.
Develop and maintain report folders, dashboards, etc. to improve system usability.
Maintain a holistic view of all business processes and users in the system to understand crossfunctional impacts with regard to configuration, process, workflow and reporting.
Lead / Assist with user requirement sessions and document user requirements to address
changing business needs.
Contribute on the technical side of business projects and create solutions to meet challenges
(including performing detailed analysis of technical and business requirements).
Manage special projects as assigned. This includes sales compensation, sales reporting tracking,
ad-hoc reporting, etc.
Develop and maintain visual force, AppExchanges, Force.com pages and integration to other third
party solutions.

Ability to design, code, test, debug, package and deploy quality, scalable and well documented
solutions on the Salesforce platform.
Ability to design and develop integrations between Salesforce and other applications / systems
Successfully document / maintain documentation on application code, application use and flow,
and training materials.
Perform routine review of code, configuration, data, and usage to ensure long term viability,
integrity, and adoption Make recommendations for enhancements and modifications to improve
system performance, efficiency, internal business process, and reporting.
Ability to interact with senior members of management, including C-level executives.
Successfully manage multiple concurrent projects.
Prepare and present clear business and technical analysis.
Effective verbal and written communication skills and strong work ethic.
Be able to work in a fun and spirited environment.

Education & Experience:

Hands on experience with APEX and Visual Force development

Use of Salesforce APIs (via java, etc.) to integrate Salesforce with other tools.

Experience with Force.com migration tool desired.

Keen attention to detail and complex problem solving abilities from an operational and technical
perspective.

3+ years of experience with technical implementation, day-to-day operations, and long term
maintenance of Salesforce.

Experience documenting and analyzing processes, procedures, and/or policies.

Must be comfortable in rapidly changing and sometimes ambiguous work situations.

Ability to work independently and engage supervisor as needed.

Location

Dallas, TX no relocation provided


Working at Trintech:
Trintech offers competitive salaries in a flexible, business casual work environment. Trintech provides
employees with a strong benefits package including Medical, Dental, Prescription, Vision, Life and Disability
Insurance, as well as a 401K plan and 3 weeks paid vacation to start. Trintech is an Equal Opportunity
Employer.