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SOLUTION CONSULTING JOB FAMILY DESCRIPTION

Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Solution Consulting: includes consulting with Business Partners to define requirements and develop solution alternatives and estimates (Business Engagement
Consultants) and translating clients business requirements into specific systems, applications or process designs for large complex IT solutions and integrating
architecture (Solution Consultants) and assuring the integration of corporate business application architectures.
Work Category
1. Integrated
Planning and
Evaluation

Lead
Participates in integrated systems
planning and recommends alternative
technologies that will enhance current
or anticipated information systems that
support overall corporate and business
goals.
Participates and/or Leads review and
design concept work for new systems
and develops and documents technical
design for solution integration and
implementation.
Develops plans for integration of new
systems architecture into current
infrastructure.
Participates in providing logical/physical
input to Operations areas to enable
integration of new systems into current
infrastructure.
Participates in post-live project
activities; including evaluation of
success criteria, identification of best
practices, lessons learned, and
strategies for future releases and
deployments.

Consultant/Specialist
Provides integrated systems planning and
recommends alternative technologies that
will enhance current or anticipated
information systems that support overall
corporate and business goals.

Principal
Provides complex integrated systems
planning and recommends alternative
technologies that will enhance current or
anticipated information systems that support
overall corporate and business goals.

Leads the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the review and design concepts for


new systems and develops and documents
the technical design for the integration and
implementation of the software.

Ensures the development of plans for


integration of new systems architecture into
current infrastructure.

Oversees the development of plans for


integration of new systems architecture into
current infrastructure.

Provides logical/physical input to


Operations areas to enable integration of
new systems into current infrastructure.

Provides complex logical/physical input to


Operations areas to enable integration of new
systems into current infrastructure.

Participates in post-live project activities;


including evaluation of success criteria,
identification of best practices, lessons
learned, and strategies for future releases
and deployments.

Provides technical direction and support for


complex, cross-functional configuration
projects.

Provides technical direction and support for


complex configuration projects.

Provides technical direction and support


recommendations for complex
configuration projects.
Work Category
2. Supply and
Demand
Management
Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

Lead
Provide input on supply and demand
management

Consultant/Specialist
Reviews input on supply and demand
management and feedback as needed.

10

Principal
Coordinates and influences supply and
demand activities. May make or suggest staff
assignments based on supply and demand
information.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Work Category
10. Solution
Design, Estimates,
and Alternative
Analysis

Lead
Consults on the identification and
definition of solution alternatives within
the frameworks provided by Enterprise
Architecture.

Consultant/Specialist
Works with area and group managers to
finalize solutions. Oversees
implementation of solution
recommendations in business area.

Develops initial estimates for solution


alternatives and makes solution
recommendations to business area.

Develops/plans high level solution design.

Develops high-level solution design, for


application & systems and evaluations.
Participates in Enterprise Architecture
integration, partnering and coordination
activities.

Oversees application & systems solution


development & coordination and
evaluation.
Assures alignment with Enterprise
Architecture Standards Assurance.
Leads impact analysis and input.
Leads Systems Performance & capacity
analysis and input.
Oversees Application and Systems
technology futures tracking.
Plans and coordinates systems technology
refresh.
Identifies sharing and re-use opportunities
for solutions.

Solcnsltgduty_r1.doc
Last updated 10/27/04. AO

11

Principal
Leverages knowledge, expertise and
experience to facilitate the development of
robust client solutions.
Develops strategies and plans to assess
impact and potential risk.
Develops strategies for solution sharing and
re-use solutions.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Work Category
11. Release
Packaging

Lead
Participate in release packaging
decisions, evaluating potential negative
impacts and recommending solutions
for small or less complex projects.

Consultant/Specialist
Leads development of release packaging
decisions, evaluating potential negative
impacts and recommending alternative
solutions for large projects or national
initiatives.

Principal
Directs strategy development for release
packaging decisions, risk evaluation, and
alternative solution design for large
projects/programs, national initiatives with
cross portfolio implications.

12. Project
Administration

Participates and/or acts as project lead


in the coordination of solution
development and the implementation of
the final product/service.

Acts as project lead in the coordination of


solution development and the
implementation of the final product/service.

Oversees or acts as project lead in the


coordination of solution development and the
implementation of the final product/service.

Acts as a liaison between business clients


and technical staff and/or with development
staff throughout the development life cycle
on complex projects.

Acts as a liaison between senior and


executive business clients and technical staff
and/or with development staff throughout the
development life cycle on complex projects.

May develop project plans.

May oversee or develop project plans.

Identifies and coordinates with other project


managers and implements schedule
deadlines as appropriate.

Identifies and coordinates with other project


managers and implements schedule
deadlines as appropriate.

Manages common resource demands.

Manages common resource demands.

Provides on-going project management


and status reporting at all levels.

Provides on-going project management and


status reporting at all levels.

Provides advice and input into the project


plan.

Ensures the provision of advice and input into


the project plan.

Acts as a liaison between business


clients and technical staff and/or with
development staff throughout the
development life cycle.
May participate and/or develop project
plans.
Identifies and coordinates with other
project managers and implements
schedule deadlines as appropriate.
Provides on-going project management
and status reporting at all levels.

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SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Work Category
13. Client Support

Lead
Provides leadership and direction to
clients in consulting, planning, and
marketing multiple, complex automated
systems.

Consultant/Specialist
Consults with senior client sponsors and
other KP leadership to inform and promote
successful project development and
implementation within the organization.

Maintains current knowledge of


application systems, interfaces,
reporting processes, and data capture.

Provides leadership and direction to clients


in consulting, planning, and marketing of
multiple, complex automated systems.

May support a variety of applications.


The items removed below are not part
of what the CDP says are SD&C roles
and should be removed.

Provides subject mater expertise to crossdivisional, common business areas.

Maintains current knowledge on health


care industry, regulations, and KP and
KP-IT business strategies.

Communicates to others, when


appropriate, current knowledge and best
practices on KP and KP-IT business
strategies.

May provide specialized support to a


specific business area.

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Supports a variety of applications

Provides specialized support to one or


more specific business areas.

13

Principal
Leverages considerable influence with senior
and executive client sponsors and KP
leadership to inform and promote successful
project development and implementation
within the organization.
Provides leadership and direction to senior
and executive clients in consulting, planning,
and marketing of multiple, complex
automated systems.
Provides strong partnership with senior and
executive clients on best practices on KP and
KP-IT business strategies and how to best
structure large-scale automation and
business projects.

SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Level Criteria
Job Scope

Lead
Having a wide-ranging experience uses
professional concepts and company
objectives to resolve complex issues in
creative and effective ways.
Works on complex issues where
analysis of situation or data requires an
in-depth evaluation of variable factors.
Exercises judgement in selecting
methods, techniques and evaluation
criteria for obtaining results. Internal
and external contacts often pertain to
company plans and objectives.

Consultant/Specialist
Having broad expertise or unique
knowledge uses skills to contribute to
development of company objectives and
principles and to achieve goals in creative
and effective ways.
Works on significant and unique issues
where analysis of situations or data
requires an evaluation of intangibles.
Exercises independent judgement in
method, techniques and evaluation criteria
for obtaining results. Contacts pertain to
significant matters often involving
coordination among groups.

Principal
As an expert in the field, uses professional
concepts in developing resolution to critical
issues and broad design matters.
Works on issues that impact design/selling
success or address future concepts, products,
or technologies.
Often serves as consultant to management
and external spokesperson for the
organization.

Extent of
Supervision

Determines methods and procedures on


new assignments, and may provide
guidance to other staff.

Acts independently to determine methods.


May supervise the activities of others.

Exercises wide latitude in determining


objectives and approaches to critical
assignments.

Mentoring

Provides organizational information as


a buddy. Provides reviews and
monitors work products of other project
team mates

Coaches as appropriate. Acts as a resource


for lower-level staff. Provides
organizational information as a buddy.
Provides reviews and monitors work
products of lower level resources. Provides
on-the-job training on techniques and
methodologies at lower levels. Provides
knowledge transfer as appropriate.

Coaches as appropriate. Acts as a resource


for lower-level staff. Provides reviews and
monitors work products of lower level
resources. Provides on-the-job training on
techniques and methodologies at lower
levels. Provides knowledge transfer as
appropriate.

Experience

Typically requires minimum of 8 yearsrelated experience. At this level


graduate coursework may be expected.

Typically requires a minimum of 10 years


of related experience. At this level
graduate coursework may be expected.

Typically requires a minimum of 15 years of


related experience. At this level graduate
coursework may be expected.

Suggested Roles and Primary Work Categories


Business Engagement Consultant: 3, 4, 5, 6, 7, 8, 9, 10, 12, 13
Solution Consultant: 1, 2, 8, 9, 10, 11, 12

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SOLUTION CONSULTING JOB FAMILY DESCRIPTION


Level Criteria
Lead
Consultant/Specialist
Principal
COMPLIANCE & INTEGRITY: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the
privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to
applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanentes policies and procedures.
Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility; adheres to organizational policies and guidelines;
supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through
on commitments.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and
practices in their departments.
SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the
Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently
demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to
purchasers, contracted providers and vendors.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is
not intended to be an exhaustive list of all the responsibilities, duties and skills required. The time devoted to the activities listed may be changed and other
duties may be assigned.

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