Академический Документы
Профессиональный Документы
Культура Документы
5031205155 Tourism
Preface
This project is PATCHA buffet grill restaurant which providing the useful
information which collect, manipulate, store and disseminate to support open a
business for real life.
We expect this project could be useful for students and interested person
who has to study, research and guideline to open the business.
Patcharagronn Promma
5031205155 Tourism
Table of content
Patcharagronn Promma
5031205155 Tourism
Chapter 1: introduction
Patcharagronn Promma
5031205155 Tourism
A grill plate buffet business is affected in many reasons both direct and
indirect. First, pork cost is currently increased. The cost was up from 100-110 per
kilogram to 120-135 baht per kilogram within one year. In the information pork
sellers predicted that pork cost still increases in this level to next year.
Entrepreneur has to shoulder more cost. This business is not the same another
restaurant that food prices are variable according raw material as each plate can
computing cost and profit. But buffet is fixed price when the raw material cost is
variable and price up that will be more affected and difficult to control and
compute the real cost and profits. So, I have to more consideration many factors
especially variable cost. Many entrepreneurs said consumers and the profit are
decrease. So, many stakeholders concern this business begin to decline but truly
cause of these problems occur from overall economic condition in last year and
continues affected this year. So, it isn’t affected only this business but all of
business both direct and indirect.
Project objective
Benefits of project
This is a benefit which I can learn from this project. The good process
working occurs from good systematic thinking, operating and analysis.
Activities
- Generate an idea
This process is taking knowledge and skill to make that content, form and
system according the project.
This process is concern the data that collect, manipulate and store to
transform be useful information for this project. The information must be
relevant, reliable and timely.
- Implementation
- Evaluation
Bangkok.
1.5 Time Frame (Table 1.1 time frame activities within April 2010- May 2010)
Patcharagronn Promma
5031205155 Tourism
Nature of industry
Situation of industry
Product/service
Meat
Tendered-Pork
Pork-Belly
Patcharagronn Promma
5031205155 Tourism
Pork-Liver
Fish
Patcharagronn Promma
5031205155 Tourism
Squid
Mixed-Pork
Tofu fish
Green noodles
Bean vermicelli
Patcharagronn Promma
5031205155 Tourism
Bean curd
Sausages
Shrimp ball
Pork lard
PATCHA will add new 1-2 menus every month target on meet consumers
want. If any menu is popular is added. This is the way to meet consumer wants
increasingly and waste risk.
Vegetable
Lettuce
Baby corn
Straw mushroom
Patcharagronn Promma
5031205155 Tourism
Dessert
Name
Tub Tim Grob
Ecooucid
Chao Kuai
Coconut Jelly
Patcharagronn Promma
5031205155 Tourism
Tapioca pearl
Coconut milk
Syrup
Ice cream
Patcharagronn Promma
5031205155 Tourism
PATCHA uses outsource wholesaler to deliver dessert and ice cream day to
day. We emphasize popular menu and added new menu every month for market
effort and attract consumers.
Finished food
Name
Mixed with sausage,
shrimp ball and crap
stick
Fried rice
Patcharagronn Promma
5031205155 Tourism
PATCHA offer more choice added its appetizer food which consumers eat
before grill the meat. Finished food is surplus raw material cooked to transform
become the new food as delicious, clean and fresh.
Mue-Ka-Ta sauce
Ingredient
Suki sauce Smooth taste and quite
sweet
Flavoring - Pepper
- Garlic
- Lime
- Sugar
- Fish sauce
PATCHA desire cup sauce is smaller than the others because consumers
cannot eat much quantity, in the desired size we can save the sauce. This is one
way to reduce the cost and waste.
Fruit
Water melon
Patcharagronn Promma
5031205155 Tourism
Pineapple
PATCHA select fruits in season and easy to buy in local because fruits are
suitable price and not pay distribution too much. And these fruits are popular.
More, I promote local fruit like pineapple is famous and I can select directly from
the supplier
Beverage
Coke 15
Patcharagronn Promma
5031205155 Tourism
Leo beer 45
Singha beer 55
Ice 15
Price for consumer
PATCHA rule
Mission
Strategy
PATCHA is not competition with low price and variety. I emphasize reduce
and control the raw material cost and offer better service. I focus on value for
money and keep the brand.
Corporate level
Product development
Patcharagronn Promma
5031205155 Tourism
Business level
Differentiation
Image differentiation
Functional level
PATCHA value the better service which employees are significance. So,
Training is heart of a continuous effort designed to improve our employee
competency. We train employees by on-the-job training. A manager must monitor
evaluate the performance of every employee and then gradually teaching if they
were wrong. Moreover, there are monthly meeting.
Advertisement
school, government place, night braza and weekend road fair a week before open
a restaurant and opened 3 weeks. This is an appropriately cost but highly
efficiency to approach the most our consumers meets to couple, friend group and
family.
Functional management
Market analysis
Market size
Market growth
Market share
Competition analysis
Patcharagronn Promma
5031205155 Tourism
Competitor analysis
Paa Nag is a well-known buffet restaurant that opens for a long time. There
are many restaurant around and nearly resident area. It is warm atmosphere and
many consumers every day.
S-strength W-weakness
- Open for a long time and be - Less staff to serve consumers
leader - Non-organization culture such as
- Well-known buffet restaurant staff isn’t wearing restaurant
uniform
- Non-stock goods
O-opportunity T-treat
- Place in surrounding resident - Difficult and confused to access
area - Economic recession
S-strength W-weakness
- More well-known branch in - Expensive price per head
Lumphang, Phayao and - Expensive land rent cost
Chiangrai - Non-stock goods
- Good location in business centre
- Broader parking space
- Some consumers is tourist
O-opportunity T-treat
- Convenience to access - More competitor surrounding
- Economic recession
Patcharagronn Promma
5031205155 Tourism
3. Prayfah (ปลายฟ้า)
S-Strength W-weakness
- Low cost - Over-variety of goods
- Small size of restaurant - Service delay
- Variety goods - Small size make not customer
attention
O-opportunity T-treat
- Non-competitor in area - Economic recession
Patcharagronn Promma
5031205155 Tourism
Customer analysis
These charts are a statistic survey report to find consumer behaviors with
Mue-Ka-Ta. It is an online survey via age of 19 – 28 years.
The aim of this question is to knowing and forecast the consumer’s eating
frequency and come to a restaurant a month.
The aim of this question is knowing and analysis consumer quantity and
provides things to meet the demand of main group and each group.
The main consumer of PATCHA is friend (group is more than 3 not a child)
as we know the average of this group is 5 persons and the family is always 4
persons.
The aim of this question is knowing and analysis what the significantly of
the attention we pay and what the important factor to attract the consumers
concern. These things will take PATCHA development, improvement and
response the restaurant along with consumers demand.
Service is not main factor because the most is friends (group) a lot of
person and be personally. Parking is not effected consumers because
approximately 80% take by motorcycle. It doesn’t more space.
PATCHA could be finding out the sweet which consumers prefer to meet
their satisfaction and rid to unpopular.
The aim of this question is to know things of consumers prefer for increase
the quantity and find things is not popular will out of the product menu and offer
new more attracted and reduce waste each day.
The aim of this question is most or less of consumers eat salad. Every Mue-
Ka-Ta restaurant has salad and sushi. And I want to know why consumers eat
salad in meat grill restaurant.
The aim of this question is to know the value to cost an ice cream.
Almost every consumers eat an ice cream and eat it after full. An ice cream
is rapidly eating up and to be required. This is a good cost of variety.
Patcharagronn Promma
5031205155 Tourism
Statistic of consumers
Wed-
Mon-Tue Thu Sat-Sun
Families 7 5 6 18
Couple 18 19 17 54
Group of
people(ex.friends ) 30 26 28 85
Total 55 50 51
Wed-
Mon-Tue Thu Sat-Sun
Male 82 92 96 270
Female 110 87 91 288
Chidren 10 7 10 27
Total 202 186 197
Patcharagronn Promma
5031205155 Tourism
Company analysis
S - Strength
W - Weakness
O - Opportunity
T - Treat
3 outstanding of PATCHA
sauce and better service. Those are things which we could be attract new
consumers and keep their loyalty.
2. Barbeque sauce
3. Better service
STP analysis
Friend
Family
Couple
Product
- Fresh and hygiene meat and vegetable
PATCHA care health of consumers. All of meat and vegetable have to fresh,
hygiene and come from creditable resources which guarantee safety in this
dinner.
All of Mau-Ka-Ta is similar taste. So, some place attract by variety of material,
some place attract by low price, some place attract by environment and
decoration. But sauce is one of PATCHA attention to be outstanding because if
sauce is good the food is more delicious.
Some Mau-Ka-Ta restaurant hasn’t fruit and over sweet variety. PATCHA offer
fruits along with season and easy to find in the local, popular and appropriate
price. The fruit in season and local finding is reducing the cost because fruits
which difficult finding is expensive and more pay of distribution. In the same too
Patcharagronn Promma
5031205155 Tourism
much variety of sweet is increase the cost and the waste. So, we offer sweet to
consumer only popular and make sure it will be eating up.
Price
PATCHA compute 89 bath per head for adult and 49 bath per children
height is not over 120 centimeter. We cannot competition to another with low
price but emphasize on value for money. This concept is when consumers feel is
not value, they think expensive but if they feel is more value, they think it is
cheap. Although, PHATCHA is new which someone said we must reduce the price
for competition to another. But we will emphasize communication or advertizing
co-with more value. This is a good strategy which it make me unspoiled our
positioning and the profit.
Place
Promotion
Coming 4 person reduce 50% for 1 person. This promotion is taking for
rainy season on August and September because rain affects transportation. We
show off 50%, big interesting in their emotion but in fact, we reduce at 25%.
Example, 4 people pay for 356 Bath, we reduce 44.5 Bath to 311.5 is just 25% of
all.
Patcharagronn Promma
5031205155 Tourism
PATCHA uniform
Front Back
POLO shirt
- PATCHA screen
- Write with blue tab for clean meaning
Cost
Patcharagronn Promma
5031205155 Tourism
Marketing expense
PATCHA is advertizing in form of leaflets by use an outsource company. This ad distributed at all of school, government
place, night braza and weekend road fair a week before open a restaurant and opened 3 weeks.
Feature: Paper 1 side; size A5 with only white and black color
Conclusion
Product characteristics
Feathers
Figure
A grill plate is flat-slope and has small pot. It is more space to grill and boil
which make the meat and vegetable consistent ripped. Moreover, platform is
Teflon which burned meat cannot on a plate.
Teflon plate is easy cleaning which this is a good point to extended using
and keep a heat. It has also oil drippings exit into drip tray which no dirty and
easy to throw away.
Convenience
More safety
PATCHA present electronic grill pan. It drives with electronic power which
little electricity waste. In the future, the consumer will realize which we are
electronic Mue-Ka-Ta. We are safety and safety is us. They will more confident and
satisfy with a new engine which drive they to feel of value for money.
A plate is desired in special which protect the consumers touch when they
are grilling. Especially caring, the children.
Location
PATCHA is located on Soncong Road which more people and traffic crowed
nearly night braza and many hotels around there. We think this is a good place
because this road has many Mue-Ka-Ta restaurant and well known called “ Mue-
Ka-Ta road. It located economic zone could attract traveler also. A good point is
not hard to communicate about location to consumers much more.
PATCHA has number of tables which all employees must know it because
they serve a pan and beverage each. Moreover, we separate zone of duty to each
employee for know their service area.
Machine/tools/equipments
4-Tiers 1 5000
Slatted Shelf
Patcharagronn Promma
5031205155 Tourism
Portable 48 330
table
Kettle 48 69
Scoop ice 1 55
cream spoon
Block 2 30
Chopping 2 110
knife
Kitchen knife 2 85
wood handle
Kitchen knife 2 30
Patcharagronn Promma
5031205155 Tourism
Peeling knife 2 22
Barbarian
Basin 6 79
Flatware 1 263
keeping tray
Flipper 1 30
Ladle 1 15
Meat tong 16 40
Patcharagronn Promma
5031205155 Tourism
Ladle on tray 3 11
Vegetable 50 25
basket
Ice bucket 50 15
Equipment Cost
Plate 15 dozen 28 per
dozen
Chinese ladle 50 36
wooden hand
Suki Yaki 50 47
serve
Toothpick 1 pack 85
Tissue box 48 50
Office room
Equipment Cost
Desk 1800
Chair 1080
Patcharagronn Promma
5031205155 Tourism
Toilet
Tissue box 5 70
Cost of investment
Pre-operating cost
Pre-investment cost
Prices Units Total
Building 1,014,700.00 1.00 1,014,700.00
Investment cost
Investment Cost
Equipment: Prices Units Total
Patcharagronn Promma
5031205155 Tourism
Office
Total 27,880.00
Advertizing cost
Leaflet 1,000.00 1.00 1,000.00
Total 1,000.00
Equipment
Total 180,622.00
Operating cost
Utilities cost
per month
Electric 15,200
Water 700
Telephone
expense 180
Total Utilities
cost 16,080
Management analysis
Administration cost
per month
Electric 15,200
Water 700
Telephone expense 180
Salary 66,000
Total administration cost 82,080
Conclusion
Profit/loss statement
Patcharagronn Promma
5031205155 Tourism
Cash flow
Patcharagronn Promma
5031205155 Tourism
Patcharagronn Promma
5031205155 Tourism
Patcharagronn Promma
5031205155 Tourism
Chapter 7: Summary
The income of PATCHA is acceptable and does well if we are leader of this
market. Although, we are expensive than other but we are better and factors of
economic is increase well. This business is difficult to forecast consumers and
income because we are fixed price, so it is necessary to reduce the cost. We
expect to return investment within 5-6 years and want to expanse to other
province.
Patcharagronn Promma
5031205155 Tourism