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Section: Rose
d. Order
All service equipment are placed on the appropriate side of the cover
The glasses, cup, saucer, spoons, knifes and cocktail fork are on
the right side
Fork and side dishes are on the left side.
Folded paper napkin (if used) on the right side under the fork.
Water glass is set up on the right side, about an inch on the top
of the knife
Required condiments as well as flower vase are placed at the
center of the table.
The cutleries are arranged in proper sequence following the order by
which they will be served.
e. Eye Appeal
f. Timeless
Set up is completed on time at least 30 minutes prior to the start of
operations or banquet functions
Advantages
High degree of attention to guest
Slow service
Lower cost due to compensation of chefs
Disadvantages
Highly skilled staff needed
Staff always performing
Consistency among chefs
Ventilation of restaurant
Using gueridons allows for less tables and restaurants
Equipment expanses
Longer service times
High cost meal
b. Russian Service
-Russian service is very formal and elegant and the customer is given
considerable personal attention.
Characteristics:
All food cooked and portioned in kitchen away from guests
All foods are attractively presented to guests on silver trays
Service persons served food to guest from trays
Advantages
Skill needed to serve from platter
Tables positioned to ease service
Possible cold food due to waiting
Cost of equipment
Last person has unappetizing platter
Disadvantages
Skill needed to serve from platter
Tables positioned to ease service
Possible cold food due to waiting
Cost of equipment
Last person has unappetizing platter
c. American Service
-This type of service is used for fast customer service. Minimum table
appointments are laid on the table.
Characteristics:
Portioning all food on plates in kitchen
Service staff picks up food and serves it directly to guest who
ordered
Food serve from persons left with left hand
Removal of plates from right side with right hand.
Advantages
Simple to teach and learn
No skilled staff needed
Small cost of equipment
Fast service
Less space needed per guest
Lower menu prices
High quality control
Disadvantages
Not elaborate service
d. English Service
-This type of service is sometimes known as host service. The foods
are brought from the kitchen and placed before the host at the head of
the table. In this form of service, the main dish is meat. If necessary,
the host will carve the meat and dish up the entre and vegetable on
individual plates. The host hands the plate to the waiter standing to his
left, who serves the guest.
Advantages
It is fast. Plates of food are served immediately at the
proper
temperature.
It is inexpensive.
It requires no special equipment.
Disadvantages
Less showmanship
Reduced personalized attention to the customer
e. Family Service
-Family-style service is a modification of American service and
somewhat more informal. All necessary preparation, such as cooking
foods and slicing meats, is done in the kitchen.
Characteristics:
Food is cooked in the kitchen and placed in serving bowls and
platters.
Large bowls or platters are presented in the center of the table;
guests serve themselves
Various combinations (served all courses or part)
Advantages
This simplified manner of service is advantageous to new waitstaff who
have not
learned the proper details of serving.
It is fast because the guests actually serve
Servers can serve more people than when a more formal type of service
is used themselves;
Disadvantages
The disadvantages are that guests receive less personal attention and
must serve themselves from a food platter that becomes less attractive
as other guests serve themselves.