BHANU PRAKASH S.

G
No 10. LIG 2nd Stage, KHB Colony,
Basaveshwaranagar, Bengaluru-79

contact No: 9611257754

e-mail:sgbhanuprakash@gmail.com

Professional Summary:

Overall 2.7 Years of Experience as System Admin and Desktop Support Engineer.
Excellent technical knowledge of pcs and desktop hardware.
Working technical knowledge of current protocols, operating systems and
standards.
Monitoring of Cyberoam Firewall.
Monitoring of Synology NAS Box and its Services
Installing OS, Antivirus upgrading patches.
Outlook configuration, trouble shooting.
Active Directory Services; Active Directory Group Policy Objects (GPO); Group
Policy Management Console (GPMC); DHCP; WINS; and DNS.
Windows XP, Windows 7, Windows 2003/2008 experience
Experience with firewalls, routers and VPN. Familiarity with Backup and restore
processes.
Troubleshooting of hardware and windows OS and networking products
Knowledge of routing protocols like OSPF, RIP, EIGRP and BGP.
Develop and document system standards for computer and network devices.
Customer-view, Quality Oriented mind Setup Quick-grasp, self-learn professional,
value-added attitudes.
Academic Qualification:
Course

Board/University

Academic Year Of Pass

MCA

VTU,Belgaum

2012

Professional Qualification:

Cisco Certified Network Associate (640-802) Certified.

Technical Skills:
Protocols:
Networks:
Concepts:
Servers / OS:
Software:
Hardware:
Languages:

Routing Protocols (RIP, OSPF, IGRP, EIGRP); VTP and VLAN

Switching Protocols; TCP/IP & Sub netting
LAN, WAN and VPN.
AD, DHCP, DNS, FTP and NAT, ACLs
Microsoft Windows Server 2008, R1-R2, Windows XP, Win 7,
Ubuntu, Fedora Linux
VMware 9.0, Microsoft Office 2007, Team viewer 7
CISCO 2900 Series Router, DAX Router, Cisco Catalyst Switch.
C, C++, Java, SQL, HTML

Working Experience:

Working as System Administrator @ Renaissance Holdings and Developers Pvt

Ltd, Bangalore from June 2015 to till date.
Install, configure and maintain new hardware and software for: servers,
data/voice networks, storage systems, and workstations
Perform daily administration, monitoring, and performance tuning of company
servers -Perform routine audits of systems and software
Analyze system logs and identify potential issues with computer systems
Manage daily backup operations
Plan and apply operating system updates, patches and configuration changes
Add, remove, and update user account information i.e. resetting passwords, etc.
Maintain security of the internal network and servers -Contribute to and maintain
system standards and document configurations of the network
Coordinate with peer internal teams and hosting provider(s) to troubleshoot and
escalate problems to resolution
Manage technology vendor relations as it pertains to our subscription support
contracts
Work with the IT manager in planning and implementing IT projects
Work with the IT ticketing system to track requests and projects
Responsible for server room and co-location infrastructure maintenance
Smart Caf Global Solutions, Bangalore
System Administrator from March 2014 to June 2015

Supporting more than 100+ Windows 7/XP workstations.

Provide Remote support and coordination with user.
Troubleshooting virus related problem and installing Antivirus.
Installing and troubleshooting operating system.
Provide Support in Resolving Networks Problem and troubleshooting of LAN

Connectivity issues.
Configuring Microsoft outlook 2007, 2010 for user and troubleshooting Mail

Problem.
Applied Group Policies to the Active Directory Users & Computers.
Manage and troubleshoot access to shared folders.
Resolved all major issue of client sides like login error and connectivity problem.
Coordinate hardware and software installations and upgrades to ensure work is
performed in accordance with company policy

Wipro InfoTech, Bangalore

Desktop Support Engineer from Aug 2013 to Feb 2014

Attending day-to-day problems at end user.

Updating security features, patches and Antivirus updates on desktop.

 User id management password reset account lock out

Installation of Operating System like Windows Xp,7 & Windows Server 2003 on
different hardware platform.
Administering and Maintaining Network Connectivity, Internet access.
Resolving Issues Using Remote Access like Net meeting, VNC and CA DMS Client
Software.
Troubleshooting and Configuration of Network Printers Issues.
Installation and Configuration of IBM Lotus Notes 8.0.
Provide Application Support to Oracle Flex cube Finance Application .
Personal Information

Permanent Address: No, 10, LIG 2nd Stage, KHB colony, Basaveshwaranagar,
Bangalore-560079.
Languages (R-Read, W-Write, S-Speak): English (RWS), Kannada (RWS), Hindi
(RS).
Marital Status: Single.
Passport: Available.

Declaration: I hereby promise that the above information furnished is true and best to
my knowledge.
Date:
Place:

Signature