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Job profiles

IT consultant
Combining IT and business knowledge, the world of IT consultancy demands a broad
range of skills
An IT consultant works in partnership with clients, advising them how to use information technology
in order to meet their business objectives or overcome problems. They work to improve the structure
and eiciency of IT systems in various organisations.
IT consultants may be used to provide strategic guidance to clients with regard to technology, IT
infrastructures and enabling major business processes through enhancements to IT.
They can also be used to provide guidance during selection and procurement as well as providing
expert technical assistance, and may be responsible for user training and feedback. IT consultants
may also be involved in sales and business development, as well as technical duties.

Your duties as an IT consultant will vary depending on the nature of the project, but may include:
meeting with clients to determine requirements;
working with clients to define the scope of a project;
planning timescales and the resources needed;
clarifying a client's system specifications, understanding their work practices and the nature
of their business;
travelling to customer sites;
liaising with sta at all levels of a client organisation;
defining soware, hardware and network requirements;
analysing IT requirements within companies and giving independent and objective advice on
the use of IT;
developing agreed solutions and implementing new systems;
presenting solutions in written or oral reports;
helping clients with change-management activities;
purchasing systems where appropriate;
designing, testing, installing and monitoring new systems;
preparing documentation and presenting progress reports to customers;
organising training for users and other consultants;

being involved in sales and support, and where appropriate, maintaining contact with client
identifying potential clients and building and maintaining contacts.

Graduate IT consultants can expect to earn 20,000 to 30,000 with some previous
With more significant experience, you can earn in the region of 32,000 to 40,000.
At a more senior level, if you've developed a specialist area, salaries can range from 40,000
to 80,000. The exact salary depends on the demand for your specific expertise.
Salary is dependent on location, size and type of employer and is usually performance-related.
Contract work is possible and daily rates range from 150 to 550+ a day, depending on your
experience and your area of expertise.
Income figures are intended as a guide only.

Although the hours worked are generally 9am to 5pm, the nature of the industry means that extra
hours are oen required to meet deadlines. You'll also spend a lot of time travelling to client sites,
mirroring the client's working hours.
Part-time work is unlikely, but career breaks are possible as work is project-based. While many IT
professionals are independent contractors, it's best to gain some experience and contacts in the
industry by working for an employer before going down this route.
Self-employment is possible, where you can manage your own workload and hours.

The job is mostly oice-based, working as a member of a project team. You'll oen be based
on clients' premises.
There are more men than women working in the industry. However various groups exist to
support women in IT and technology, to encourage them into the industry and list available
jobs, such as BCSWomen (http://www.bcs.org/category/8630) and Women in Technology
Jobs are available in many large towns and cities in the UK, with client sites located
throughout the country, but most employers are based in London and the South East.
The dress code is formal for visiting clients and meetings, but is otherwise relaxed.
The work may be stressful and fast-paced, particularly when client deadlines need to be met.
Travel within the working day to clients' sites is oen needed, and overnight absence from
home is frequently required. Overseas travel may occasionally be necessary depending on the

employer and client.

You can enter IT consultancy work with any degree, but in particular the following subjects may be
business studies;
computer science/soware engineering;
electrical/electronic engineering;
information systems;
other science/engineering disciplines.
If you have an unrelated degree you might need to show your interest in, and knowledge of,
information technology. A 2:1 degree, previous work experience and a genuine interest in IT and
consulting increases your chances of securing work.
A pre-entry postgraduate qualification, for example, an MSc in IT, is not required, but shows evidence
of your interest and competence, particularly if your first degree is not in a related subject. Tech
Partnership (https://www.thetechpartnership.com/), with the help of some of the biggest employers,
have designed the IT Management for Business (ITMB)
(https://www.thetechpartnership.com/techfuture/degrees) degree. It aims to give students the
valuable skills needed for the IT and business industry and provides networking events with over 80
industry employers.
Search for other postgraduate courses in computer science and IT

If you want to enter IT consultancy work, you need to show:
leadership ability;
communication and interpersonal skills;
teamwork skills;
a logical approach to problem solving/analytical skills;
the ability to learn quickly;
confident decision making;
presentation skills;
excellent customer service skills;
good organisational skills to prioritise heavy workloads;
the ability to communicate technical information to non-IT clients and colleagues;

flexibility and adaptability;

time management skills.

If you find IT-related vacation work or an industrial placement or internship it may lead directly to
graduate employment. As a first and second year undergraduate, you can apply for internships in the
industry. Work experience gained in a commercial environment helps demonstrate your commercial
awareness, client management skills and ability to understand and communicate the business
benefits of IT.
Competition for vacancies is fierce, so it's a good idea to start making applications for jobs to larger
firms in the autumn term of your final year. Graduate places fill quickly and competition gets stronger
as time passes.

IT Consultants are usually highly experienced IT
professionals, but some employing organisations
recruit people as junior consultants to be trained in
specific technical and business skills.
Consultants find work in firms of management
consultants, soware and systems houses, and
some large manufacturers of computing equipment
or soware and work in a range of sectors, including:
financial services;
the public sector;

Clients are wide-ranging and include automotive firms, global investment banks and utility
companies. The growth in e-services within the public sector has created an increase in consultancy
projects linked to central and local government departments.
Some IT companies specialise in one area, such as web design and internet solutions, or produce
soware tailored to a particular market. The consultants they employ will have specialist knowledge
and experience in that area or about specific products and client sectors.
IT companies range in size from industry giants to companies employing fewer than five people. There
are many big graduate recruiters who take on recent graduates into consultancy roles.

Globalisation, outsourcing and cloud computing have been key trends in recent years. The rise in
social computing has also created new opportunities for using technology to form and extend
community networks. Clients are also seeking environmental innovation in products and services.
Look for job vacancies at:
BCSRecruit (http://www.bcsrecruit.com)
CWJobs (http://www.cwjobs.co.uk/)
Dice (http://uk.dice.com/)
IT Jobs
Online (http://itjobs-online.com/)
Technojobs (http://www.technojobs.co.uk/)
Top IT Consultant (http://www.topitconsultant.co.uk/)
Recruitment agencies commonly handle vacancies. For companies who employ consultants, see
Management Consultancies Association (MCA) (http://www.mca.org.uk/).
Contracting is an option for experienced IT consultants and most job sites deal with contract roles.
Also search specialist sites like Contractor UK (http://www.contractoruk.com) and Freelancers.net
(http://www.freelancers.net/) for leads.

On-the-job training and in-house courses are usually combined to develop technical and business
Organisations may oer training in a variety of programming languages and the principles of systems
analysis, as well as project management and specific business soware. They may also provide
courses to develop personal skills that enhance client interaction, such as communication, leadership,
conflict resolution, and sales and presentation skills.
Formal training is more likely in larger companies than in small ones, where on-the-job training may
be more typical.
Many large companies run mentoring schemes and tailor training opportunities to individual
members of sta and the projects they're working on. Such schemes ensure that new members of
sta are exposed to a variety of working environments and systems.
Professional qualifications, like those oered by the BCS (The Chartered Institute for IT)
(http://www.bcs.org/), provide a framework for professional standards and a platform for the
recognition of new skills. The BCS also helps by providing information and guidance to assist
members to develop their expertise and recognise and plan their learning needs.
Further information on professional development in the IT industry is available from the Tech


As an IT consultant, your immediate prospects depend on the size and type of the organisation you
work for. Movement between employers is common.
Most large consultancies have an established career structure for their sta, with frequent appraisals
and an emphasis on individuals managing their own career. Typically you might move from the daily
responsibility of a project to a more strategic role with team leadership and responsibility.

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The IT industry is so diverse and IT consultants perform such a variety of tasks that your career can
develop into a number of dierent industries and sectors.
Once you gain generalist experience, you may want to work as a senior consultant or specialise in a
sector or a program such as SAP or Oracle.
You may also take on greater responsibilities in another part of an organisation, such as:
training and recruitment;
project management;
account management.
Other possible progression routes includes the development of specific technical expertise, possibly
leading to contributing at national and international technical conferences. Some consultants go on
to become IT specialists at partner level or IT architects.
You may move in a more strategic business direction, either within the company or with a
management consultancy firm. Once you have a significant amount of experience, you may choose to
work as a self-employed contractor.

View all information technology vacancies



Written by AGCAS editors

March 2016
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