Order to Cash Cycle (O2C)In R12

Overview
In this practice, you will learn how to create orders with a standard item. Please note that you will be
completing an order to cash cycle with a standard item using all the seeded data available in the
environment. Examples of seeded data are: Order Type, Customer, Price List, Item, etc.

Create an order to cash lifecycle

1. Create an order.
2. Save and book the order.
3. Pick Release the order.
4. Ship Confirm the order.
5. Use AutoInvoice to create an invoice for the order.
Practices Steps Order to Cash life cycle
Responsibility: Order Management Super User, Vision Operations (USA)
Create an Order
1. (N) Orders, Returns > Sales Orders
2. Create an order for Business World:

Field

Value

Customer

Business World (1608)

Order Type

Mixed (defaults)

3. Verify the following on the Main tab and Others tab (if the field is not visible on the window, you
can folder-enable it):

Field

Value

Operating Unit

Vision Operations

Shipping Method

DHL
Note: this may be under (T) Others

Warehouse

M1

Price List

Corporate

Ship To Location
Bill To Location

<Both should default depending on the Customer Name/Number

selection>

4. (T) Line Items enter Order Line Information:

Field

Value

Ordered Item

AS54888

Qty

5. Save your work. The Status on the line should display as Entered.

6. Click (B) Book Order to book the order. Note your Order Number 66862.

7. Click (B) OK to acknowledge Note.

Note: Ensure you are at the line level prior to checking the workflow. Click (M) Tools > Workflow
Status to see the status of the flow. Click (B) View Diagram on the Workflow Status HTML page to
see the order processes and activities. A green box around the activity indicates that the activity is in
progress. Close the Workflow Status window to return to the Sales Orders window.

8. Close the window.

Pick Release the Order
9. (N) Shipping > Release Sales Orders > Release Sales Orders
10. In the (T) Order tab, the Orders field should show a value of Unreleased.
Enter your order number in the Order Number field.
The Customer and Order Type fields get populated based on the Order Number field value.

11. Click (T) Inventory, enter the following:

Field

Value

Warehouse

M1

Auto Allocate

Yes

12. Click (T) Shipping, enter the following:

Field

Value

Autocreate Delivery

Yes

Auto Pick Confirm

Yes

Ship Confirm Rule

<Clear the field>

13. Click (B) Execute Now to pick release and pick confirm the order.

14. Click (B) OK to acknowledge Note.

15. Close the window.
Ship Confirmation
16. (N) Shipping > Transactions
17. The Query Manager window opens. Enter your order number in the fields From Order Number
and To Order Number. Select no value in the Line Status field.

18. Click (B) Find to find your order.

19. The Shipping Transactions window opens to display your order details with the statuses.

20. (T) Delivery

21. Click (B) Ship Confirm and accept defaults.

22. Click (B) OK

23. You will receive a message that the delivery was successfully confirmed. Click (B) OK and close
the Shipping Transactions window.

Verifying Status
24. Open the Sales Orders window to check the status of your order. (T) Line Items: the line status
should display as Shipped.

25. Click (M) Tools > Workflow Status to see the current status of your order. Click (B) View Diagram
to see the diagrammatic representation of the order flow. When a workflow activity is enclosed in a
green box, it implies that the activity is in progress.

Viewing the Shipping Details from the Sales Orders window

26. Click (B) Actions > Additional Line Information to view the delivery and trip information and
status.

Additional Line Information

Delivery Status: Closed
Picked Status: Shipped
Trip Status: Closed

Interfacing to Receivables using the Workflow Background Process Concurrent Program

Note: These steps may not be necessary if the Workflow Background program is already running on
a scheduled basis.
27. From the Sales Orders window, navigate to (M) View > Requests.
Click (B) Submit a New Request
Select Single Request
Request Name: Workflow Background Process.
Enter the following as parameters in the Parameters window:

Parameter

Value

Item Type

OM Order Line

Process Deferred

Yes

Process Timeout

Yes

Process Stuck

<Clear the default

value>

28. Click (B) OK to accept parameters

29. Click (B) Submit to process your request. You will get a request ID that you can track in the Find
Requests window. Click (B) No in the Decision pop-up.
Note: Click (B) Find to see your request processed. It should complete as Normal.

30. Return to the Sales Orders window. Query for your order by using the F11 key. Enter your order
number and use the Ctrl-F11 keys to get the query results. Though your order status still displays as
Booked, the line status should show up as Closed.

31. Close the window.

Run AutoInvoice
32. (N) Receivables > Interfaces > AutoInvoice
Click (B) OK to Submit a Single Request. The concurrent programs window opens to enable you to
run AutoInvoice.
33. In the Name field select the AutoInvoice Master Program and enter the following parameters in
the parameters window:

Parameter

Value

Organization

All

Invoice Source

ORDER ENTRY

Date

<current date>

(Low) Sales Order Number <Look for your Sales Order Number range in the LOV and
select it>
(High) Sales Order Number <Look for your Sales Order Number range in the LOV and
select it>

34. Click (B) OK and return to the main window. Click (B) Submit to run AutoInvoice. You will be
given a request ID, which you can use to track the status of your request. It should complete as
normal.
Viewing your Invoice Details
35. (N) Orders, Returns > Order Organizer
36. Enter your order number and click (B) Find.
37. When your order appears in the result list, click (B) Actions > Additional Order Information > (T)
Invoices / Credit Memos.

38. Click (B) Invoice Details to view the invoice autocreated from your order.

39. Click on the invoice print (B) .

40. Close the screen and return to the navigator