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Unit 1
Personnel Management in Organizations:
Personnel management can be defined as obtaining, using and maintaining a satisfied
workforce. It is a significant part of management concerned with employees at work and
with their relationship within the organization.
According to Flippo, Personnel management is the planning, organizing, compensation,
integration and maintenance of people for the purpose of contributing to organizational,
individual and societal goals.
According to Brech, Personnel Management is that part which is primarily concerned with
human resource of organization.
Functions
Managerial Functions
-
Planning
Directing/Orientation
Motivating
Controlling
Operative Functions
-
Training &Development
Compensating
Utilizing
Maintaining
Job Analysis
Job Analysis is a process to identify and determine in detail the particular job duties and
requirements and the relative importance of these duties for a given job. Job Analysis is a
process where judgements are made about data collected on a job.
The Job; not the person An important concept of Job Analysis is that the analysis is
conducted of the Job, not the person. While Job Analysis data may be collected from
incumbents through interviews or questionnaires, the product of the analysis is a
description or specifications of the job, not a description of the person.
Purpose of Job Analysis
The
purpose of Job Analysis is to establish and document the 'job relatedness' of employment procedures
such as training, selection, compensation, and performance appraisal.
Determining Training Needs
Job Analysis can be used in training/"needs assessment" to identify or develop:
training content
Compensation
Job Analysis can be used in compensation to identify or determine:
skill levels
Selection Procedures
Job Analysis can be used in selection procedures to identify or develop:
appropriate salary level for the position to help determine what salary should be offered to a
candidate;
interview questions;
Performance Review
Job Analysis can be used in performance review to identify or develop:
performance standards
evaluation criteria
duties to be evaluated
incumbent interviews
supervisor interviews
expert panels
structured questionnaires
task inventories
check lists
open-ended questionnaires
observation
A typical method of Job Analysis would be to give the incumbent a simple questionnaire to identify job
duties, responsibilities, equipment used, work relationships, and work environment. The completed
questionnaire would then be used to assist the Job Analyst who would then conduct an interview of the
incumbent(s). A draft of the identified job duties, responsibilities, equipment, relationships, and work
environment would be reviewed with the supervisor for accuracy. The Job Analyst would then prepare a
job description and/or job specifications.
The method that you may use in Job Analysis will depend on practical concerns such as type of job,
number of jobs, number of incumbents, and location of jobs.
What Aspects of a Job Are Analyzed?
Job Analysis should collect information on the following areas:
Duties and Tasks The basic unit of a job is the performance of specific tasks and duties.
Information to be collected about these items may include: frequency, duration, effort, skill,
complexity, equipment, standards, etc.
Environment This may have a significant impact on the physical requirements to be able to
perform a job. The work environment may include unpleasant conditions such as offensive odors
and temperature extremes. There may also be definite risks to the incumbent such as noxious
fumes, radioactive substances, hostile and aggressive people, and dangerous explosives.
Tools and Equipment Some duties and tasks are performed using specific equipment and
tools. Equipment may include protective clothing. These items need to be specified in a Job
Analysis.
Relationships Supervision given and received. Relationships with internal or external people.
Requirements The knowledges, skills, and abilities (KSA's) required to perform the job. While
an incumbent may have higher KSA's than those required for the job, a Job Analysis typically
only states the minimum requirements to perform the job.
Job Design
Job design is a continuous and ever evolving process that is aimed at helping employees make
adjustments with the changes in the workplace. The end goal is reducing dissatisfaction, enhancing
motivation and employee engagement at the workplace.
Job design is the process of:
a) Deciding the contents of the job.
b) Deciding methods to carry out the job.
c) Deciding the relationship which exists in the organization.
Job analysis helps to develop job design and job design matches the requirements of the job with the
human qualities required to do the job.
According to Michael Armstrong, "Job Design is the process of deciding on the contents of a job in
terms of its duties and responsibilities, on the methods to be used in carrying out the job, in terms of
techniques, systems and procedures, and on the relationships that should exist between the job holder
and his superior subordinates and colleagues."
Job analysis helps to develop job design and job design matches the requirements of the job with the
human qualities required to do the job.
Benefits of Job Design
The following are the benefits of a good job design:
1. Employee Input: A good job design enables a good job feedback. Employees have the option
to vary tasks as per their personal and social needs, habits and circumstances in the workplace.
2. Employee Training: Training is an integral part of job design. Contrary to the philosophy of
leave them alone job design lays due emphasis on training people so that are well aware of
what their job demands and how it is to be done.
3. Work / Rest Schedules: Job design offers good work and rest schedule by clearly defining the
number of hours an individual has to spend in his/her job.
4. Adjustments: A good job designs allows for adjustments for physically demanding jobs by
minimizing the energy spent doing the job and by aligning the manpower requirements for the
same.
Job design is a continuous and ever evolving process that is aimed at helping employees make
adjustments with the changes in the workplace. The end goal is reducing dissatisfaction,
enhancing motivation and employee engagement at the workplace.
Human resource planning is a process that identifies current and future human
resources needs for an organization to achieve its goals. Human resources planning should serve
as a link between human resources management and the overall strategic plan of an organization.
Aging worker populations in most western countries and growing demands for qualified workers in
developing economies have underscored the importance of effective Human Resources Planning.
As defined by Bulla and Scott, human resource planning is the process for ensuring that the human
resource requirements of an organization are identified and plans are made for satisfying those
requirements.
Need:
Human resource planning is important and ongoing because of both internal and external
environmental changes. Internally, businesses are impacted by turnover and retirements.
Externally, they are impacted by changes in technology, changes in the economy, and changes in
the industry and consumer demand that may require skills that do not currently exist within the
company. All of these impacts have an effect on the type and numbers of employees that are
needed for the business to remain successful.
* Safety measures.
* Grievances procedures.
* Benefits and services of employee.
* Standing orders and disciplinary procedures.
* Opportunities for training, promotions, transfer etc.
* Suggestion schemes.
* Rules and regulations.