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Master of Business Administration - MBA Semester 3
MU0012-Employee Relations Management
(Book ID: B1734)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400
words. Each question is followed by evaluation scheme. Each Question
carries 10 marks 6 X 10=60.
Q1. What do you understand by ERM? List out the importance of ERM?
List the different levels of strategy in an Organization?
Answer. Enterprise risk management (ERM) is an enigma. Many
executives say they do it, yet gather 10 of them in a room and they cant agree
on what it is. The reality is companies think they are implementing ERM, but
they really arent. What we see in practice often demonstrates a very limiting
view of ERM, from maintaining a list of risks (enterprise list management) to
summarizing risk responses, leaving many corporate leaders underwhelmed
with its value contributed in view of the speed of business and ever-changing
economic environment.

Q2. Explain the types of organizational conflict? Briefly explain The

Trait Theory and Managerial Grid Model.
Answer. Types of Organizational Conflict
Organizational conflict is the discord that arises when the "goals, interests
or values of different individuals or groups are incompatible and those
individuals or groups block or thwart one another's attempts to achieve their
objective.
1. Interpersonal Conflict
Interpersonal conflict is the conflict between individuals of the organization.
2. Intragroup Conflict

Intragroup conflict is the conflict within an internal group, team or department.

These are conflicts that typically involve more than one person within a group.

Q3. What are the different types of organization discipline? Write

down the steps followed in Common disciplinary procedures?
Answer. Types of organization discipline:
1. Verbal Warnings
Verbal warnings are informal methods that put employees on notice that they
have engaged in behavior or actions that can lead to more serious
consequences if not immediately corrected. The first step in many progressive
discipline policies is a verbal warning, which means a supervisor or manager
talks to the employee and advises him of the action or behavior that conflicts
with the companys expected performance and conduct standards. Poor
attendance is an example of an employee action that may be considered a
valid reason for verbal warning. Until the employees absenteeism disrupts the
workforce, results in missed deadlines and results in additional work for

Q4. Illustrate the points that are considered by the management

while handling grievances?
What do you understand by collective bargaining? What are the three
levels in which collective bargaining operates?
Precautions while handling grievances - 4
Definition of collective bargaining - 2
Different levels in collective bargaining operates - 4
Answer. Precautions while handling grievances:
Grievance is formal complaint which demonstrates any kind of dissatisfaction
in an employee, arising out of the factors which are related to his job.
The important steps in grievance handling procedure are:
i.) Accepting the grievance and acknowledging it
ii.) Carefully listening the problem
iii.) Understanding the redefining the problem to ensure that both the parties
are at the same level of understanding
iv.) Gathering the information all facts and figures.

Q5. What are the advantages and disadvantages of having Trade

Unions? Describe trade unions in India.
Advantages and disadvantages of Trade Unions - 6
Trade Unions in India - 4
Answer. Advantages of Labor Union
1. Acquisition of better wages.
People would be given greater chances to have better wages depending on the
type of work they have. This is very important since they would give them
greater opportunities to supply their needs since they are earning better
wages.
2. Accessibility to Benefits
Workers who are going to join a labor union and fight for their right are always
given the right to have their working benefits. This may include medical
benefits and all others that is suited and really intended for them.

Q6. Write a brief note on the following:

(i) Workmens Compensation Act, 1923
(ii) Types of Reward Systems
Workmens Compensation Act, 1923 - 5
Types of Reward Systems - 5
Answer. (i) Workmens Compensation Act, 1923
The main provisions of the Act are:1. An employer is liable to pay compensation:- (i) if personal injury is caused to
a workman by accident arising out of and in the course of his employment; (ii)
if a workman employed in any employment contracts any disease, specified in
the Act as an occupational disease peculiar to that employment.

Spring-2016
Get solved assignments at nominal price of
Rs.125 each.

Mail us at: subjects4u@gmail.com or contact at

09882243490