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Q2. Explain the various steps at which control takes place in a Change
Management Process.
Answer. Change Management Process Control:
In the change management process, controlling takes place at various steps, which
are as follows:
Step 1: Preparation for change
a) The required change has to be identified
b) Determination of the major concern and issues need to be determined
understanding of what is contributing to success and what is contributing to nonachievement. In order to elicit the preferred behaviour the individual must be
encouraged to behave that way, and
Spring-2016
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