DOUGLAS TROVINGER

516 Sunset Circle, Nashville, TN 37207

(615) 473-7688 doug.trovinger@gmail.com

TECHNOLOGY KNOWLEDGE, SKILLS & PROFICIENCY

Apple Products: Apple TV, Macbook, Macbook Air, Macbook Pro, iMac, iPads, iPhones, OS X Snow Leopard, Lion,
Mountain Lion, Mavericks, Yosemite, El Captain and iOS 9.1 for mobile devices.
Accounting Software: Peachtree Accounting, Quicken, & Quickbooks
Course & Learning Management Systems: WebCT / Blackboard, Articulate, Moodle, Moodle2, MoodleRooms,
SoftChalk, Brightspace (D2L), & HotPotato (Quiz Software)
Cloud Technologies: Microsoft Azure, Dropbox, Google Drive, Microsoft OneDrive, SharePoint, & Pogoplug
Disaster Recovery & Business Continuity: General knowledge on system backups & restores, contingency plan
recommendations, and ample knowledge of Symantec Ghost
Google Products: Modest Experience with Google Checkout & Google Wallet; Extensive Knowledge of Picasa V. 4.0,
Gmail, Google +, Chat, and Other Programs
Home Technologies: Nest Smoke Detectors & Thermostats; Phillips Hue, & Samsung surveillance products
Internet / Website Design: XHTML Coding, HTML, Some CSS & JavaScript, Microsoft Expressions (V. 3.0); Microsoft
Swipe, Weebly.com GUI platform, Wix.com GUI platform, and Yahoo! Sitebuilder (V. 2.8)
Interactive Online Multimedia Tools: Blackboard/WebCT, Centra LiveOnline, Skype, TalkShoe, and Wimba
Multimedia Design & Desktop Publishing: Adobe Acrobat Professional (V. 6.0 - 12.0), Adobe Dreamweaver &
Photoshop CS3 CS6, Microsoft Publisher 2003 - 2016, Adobe InDesign CS3 CS6 (working knowledge), Microsoft
Frontpage 2003, and Microsoft Expressions (V. 3.0)
Networking Products: Ethernet & Fiber Optic Wiring; Wireless G, N, N+, & AC Routers; Apple Airport Express &
Extreme Routers and Time Capsule; & Network Hard Drives (i.e. WD My Book Live, WD My Cloud, and Seagate Central)
Operating Systems: Windows 10, 8 & 8.1 (RT, Base & Professional), Windows 7 (Starter, Home Premium, Professional, &
Ultimate), Windows Vista (Home & Professional Editions), Windows XP (Service Pack 2), Windows 2000/NT, Windows
95 & 98. Knowledge and Familiarity of Ubuntu and UNIX Operating Systems
Office Technologies: Small Business Scanners (i.e. NEAT Desk), HP Printing systems, & Lexmark Copy Systems
Point-Of-Sale (POS) Systems: HP Back Office Server Systems, IBM Register Systems, NCR Register Systems, Micros
Register Systems, PAR Register Systems General Knowledge & Troubleshooting
Productivity Packages: Microsoft Office (including versions 2003 through 2016 and Office 365); OpenOffice, & Lotus
Notes.
Project Management Related Software: Microsoft Project & Visio (2003-2013) and GanttProject (V. 2.7)
Presentation Software: Adobe Connect, Blackboard / WebCT, Centra LiveOnline, Cisco WebEx, Microsoft PowerPoint
2003, 2007, 2010, 2013, & 2016 Collaborate, & Macromedia Breeze
Quality Assurance (Course-Specific): Quality Matters Higher Education & Coordinator Level-Training
Sales Specific Software: Five9, iComs and SalesForce (v. 14.0)
Server-Specific Operating Systems: Modest Knowledge of Windows Server 2003, 2008, and 2012 including working
knowledge of Active Directory, and account maintenance.
Social Media Outlets: Facebook, Google+, Instagram, LinkedIn, Tango, & Twitter.

TECHNOLOGY CERTIFICATIONS

Microsoft Products: Specialist Certified via Certiport for MOS Word 2013 & Excel 2013 base level; April & May 2016.