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Victor Morrow

4451 Aspen Lane, Tuscaloosa, AL 35405 • VGMORRO@yahoo.com • 205-556-6636

SKILLS SUMMARY
Planning Team Building Operations
Motivation Accounting Merchandising Computer Skills
Communication Human Resource People Skills Budgeting
Presentations Talent Development Inventory Leadership
Management Problem Solving

WORK EXPERIENCE
Store Manager, Wal-Mart, Selma, AL November 2001-
Febuary 2010
• Directed a staff of over 500 associates in the area of Operations, Merchandising,
Human Resources, Accounting, Asset Protection, and Customer Services
• Modeled, enforced, and provided direction and guidance to hourly Associates and
Managers on proper Customer service approaches and techniques to ensure
Customer needs, complaints, and issues are successfully resolved within Company
guidelines and standards
• Provided supervision and development opportunities for Management and hourly
Associates in the facility, by hiring, training, mentoring, assigning duties, evaluating
performance, providing recognition, and ensuring diversity awareness
• Demonstrated sound financial management skills, interpreting, analyzing, and
explaining financial data and information. Managed budgets and ensure budgets
and financial performance are aligned with business strategic requirements
• Ensured management and associates had the information, resources,
implementation time, and talent needed to accomplish business initiatives
• Participate and supports community events, and conducted business in a manner
that created and maintained a “Good Neighbor” image. Served as an effective
Spokesperson and Representative for the Company
• Developed talent plans for the facility targeted at improving effectiveness and
building diversity
• Retired after 22 years of Service

Co-Manager, Wal-Mart, Tuscaloosa, AL February


1997-November 2001
• Assisted in driving sales in the facility by ensuring effective merchandise
presentation, budgeting and forecasting sales
• Modeled, enforced, and provided direction and guidance to hourly Associates and
Management team in the facility
• Assisted in driving the financial performance by ensuring that sales and profit goals
are achieved
• Provided supervision and development opportunities for Managers and hourly
Associates
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• Facilitated hiring, training, mentoring, and assigned duties to facility staff


• Assisted with directing the Management team in facility Operation and
Communication with both Management and hourly Associates about facility
Operation, Merchandising, and Company Direction
• Upheld the Company Open Door Policy by meeting with Associates and listening to
concerns, researching issues, and providing resolutions for Associates

Assistant Manager, Wal-Mart, Clanton, AL January


1992-January 1997
• Drove sales in assigned area through merchandise presentation
• Assessed Economic trends and Community need to better serve the Customers
• Implemented and monitored Asset Protection and Safety Controls
• Evaluated the performance of hourly associates and tracked, address, and critic the
performance for the Mentee program
• Analyzed and interpreted reports, developed plans to correct deficiencies and
provided direction and guidance on executing Company programs and strategic
initiatives.
• Corrected ethical and compliance issues, enforcing and administering appropriate
consequences as needed
• Coordinated and aligned planning with organizational initiatives and direction

Support Manager, Wal-Mart, Tuscaloosa, AL November


1988-December 1991
• Provided Customer Service by identifying Customer needs
• Supervised Associates in the area of responsibilities by assigning duties and tasks,
communicating goals,

• providing feedback and follow-up, monitoring performances and teaching and


supporting Company Policies and Procedures
• Drove the achievement of financial goals by managing customer inventory flow and
seasonal planning
• Maintained inventory accuracy for the facility by utilizing the inventory
management system

EDUCATION
Bachelor of Science in Human Environmental Sciences
1991
The University of Alabama, Tuscaloosa, AL
Major: Consumer Science Management

CERTIFICATIONS AND SKILLS


Certifications: ServSafe
Computer Skills: Microsoft Office

COMMUNITY SERVICE
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Montgomery Food Bank November 2009-


January 2010
Job Task Force for Dallas County - Department of Human Resource
2005-2010
Dallas County Chamber of Commerce
2001-2010
Children Miracle Network 2001-
2010
Salvation Army Board Member ( Dallas and Marengo Co.)
November 2009
American Cancer Society January 2007-
January 2008

EXTRA-CURRICULAR ACTIVITIES
Tuscaloosa Tip Off Club Member 2006-
Present
Tide Pride Member 2006-
Present

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