Table 1: Table showing the gender of respondents

Sl.No.
1
2

Gender
Male
Female
Total

No. of respondents
38
16
54

Percentage
30%
70%
100%

Analysis:
1. 30% of respondents are male
2. 70% of respondents are female employees.
The majority of employees are female.

Graph 1: Graph showing the gender of respondents

80%
70%

70%
60%
50%
No. of Respondents

40%
30%
20%
10%
0%
Male

Female
Gender

Table 2: Table showing the age group of respondents

Sl.No.
1
2
3
4

Age group
18-25
26-35
36-45
46-55
Total

No. of respondents
0
1
5
48
54

Percentage
0
2%
10%
88%
100%

Analysis
1.
2.
3.
4.

There is no respondent of employees on 18-25 age.

2% of respondents are in the age group of 26-35 years.
10% of the respondents are in the age group of 36-45 years
88% of the respondents are in the age group of 46-55 years.

Graph 2: Graph showing the age group of respondents

88%
90%
80%
70%
60%
50%
% of respondents

40%
30%
20%

10%
2%

10%
0%

0%
18-25

26-35

36-45

Age group

46-55

Table 3: Income of the respondents

Sl.No.
1
2
3
4
5

Income per month (in Rs.)

4000 8000
8000 12000
12000 16000
16000 20000
Above 20000
Total

No. of respondents
2
4
8
40
54

Percentage
1%
8%
16%
75%
100%

Analysis
1.
2.
3.
4.
5.

75% of respondents income is above 20000.

16% of respondents income is within the 16000-20000
8% of respondents income is within 12000-16000
There is income o f employees are get 8000-12000
1% of respondents income is within the 4000-8000.

Graph 3: Income of the respondents

75%
80%
70%
60%
50%
40%
% of respondents

30%
20%
10%

16%
8%
1%

0%

0%

Income

Table 4: Experience of respondents

Sl.No.
1
2

Working year
Less than 2 yrs.
2-4 yrs.

No. of respondents
2

Percentage
4%

3
4
5

5-6 yrs.
6-10 yr.
Above 10 yrs.
Total

14
38
54

26%
70%
100%

Analysis
1. 70% of respondents are working above 10 years.
2. 26% of respondents are working 6-10 years and
3. 4% of respondents are working 2-4 years.
70%
70%
60%
50%
40%

26%

30%
% of Respondents

20%

4%

10%
0%

0%

0%

Experience

Table 5: Satisfaction with present wage system

Sl.No.
1
2

Employees are happy

Yes
No
Total

No. of respondents
52
2
54

Percentage
97%
3%
100%

Analysis
1. 97% of employees are happy with present wage system
2. 3% of employees are not happy with the wage system

Chart Title

3%
Yes
No

97%

Table 6: The fringe benefit or welfare program provided by the organization

A. Respondents opinion towards payment for time not worked.
Sl.No.
1
2
3
4
5

Payment for time not worked

Hours or work
Paid holidays
Shift premium
Holiday pay
Paid vacation
Total

No. of respondents
2
5
2
45
54

Percentage
4%
9%
4%
83%
100%

Analysis
1.
2.
3.
4.

83% of employees opinion is paid vacation provided by the organization

9% of employees opinion is paid holidays provided by the organization
4% of employees opinion is paid hours or work provided by the organization
4% of employees opinion is paid holiday pay provided by the organization.

paid vacation

Holiday pay

83%

4%

Shift premium
0%

Paid holiday

Hours/Work
0%

9%

4%
10%

20%

30%

40%

50%

60%

70%

80%

90%

Table 7:
B. Respondents opinion towards security of the employee
Sl.No.
1
2

Security of the employee

Retrenchment compensation
Lay off compensation

No. of respondents
52
2

Percentage
96%
4%

Analysis
96% of respondents opinion is retrenchment compensation provided by the organization
and 4% of respondents opinion is lay-off compensation provided by the organization.

Graph : Respondents opinion towards security of employee

Chart Title

4%
Retrenchment
compensation
Lay off compensation

96%

Table 8: Employees view towards the health benefits:

Sl.No.
1
2
3
4
5

Health benefits
Sickness benefits
Maternity benefits
Disablement benefits
Dependents benefits
Medical benefits
Total

No. of respondents
5
4
0
0
45
54

Percentage
10%
7%
0%
0%
83%
100%

Analysis

83% of respondents view is medical benefits provided by the organization.

10% of respondents view is sickness benefits provided by the organization
7% of respondents view is maternity benefits provided by the organization.

90%

83%

80%
70%
60%
50%
40%
30%
20%
10%
0%

10%

7%
0%

0%

Table 11: Employees view on impact of present welfare program

Sl.No.
1
2

Employees are happy with

Present welfare programs
Yes
No
Total

No. of respondents

Percentage

50
4
54

96%
4%
100%

Chart Title
4%

Yes
No

96%

Table 11: Employees view on welfare measure is not satisfied up to his/her

expected level
Sl.No.
1
2
3
4
5

Welfare measure
Health
Medical
Socio-cultural
Safety
Old age
Total

No. of respondents
7
4
23
12
8
54

Percentage
13%
7%
43%
22%
15%
100%

43%

45%
40%
35%
30%

22%

25%
20%
15%

15%

13%
7%

10%
5%
0%
Health

medical

socio-cultural

safety

old age

Table 13: Respondents opinion towards the working condition

Opinion towards
The working condition
Cleanliness
Safety & Security
Lighting/ventilation
Water facility
Power facility
Sanitation
Wash room facility
Rest room
Air condition
Canteen
Transport facility

Excellent

Very good

Good

Poor

Very poor

14
10
30
42
5
30
10

25
24
5
10
8
16
35

8
18
10
9
8
49
12
4
9

3
0
5
30
2
38
6
-

4
2
4
2
2
3
4
44
-

60
49

50

44

42

38

40
30
20
10

30
25

30 30
Excellent

24
18

14
8
34

35

10
2
0

Very good

16
10 10
5 54

89
5

12

00

23

2
00 00

00

109

6
4
00

good
Poor
Very poor

00000

00

Table 14: Employees view on satisfaction of the present working condition

Sl.No.
1
2

Satisfaction of the present

Working condition
Yes
No
Total

No. of respondents

Percentage

52
2
54

97%
3%
100%

Analysis
96% of respondents satisfied the present working conditions

Chart Title
3%

Yes
No

97%

Table 15: Employees view on satisfaction of the present bonus system

Sl.No.

Satisfaction of present
Bonus system
Yes
No
Total

1
2

No. of respondents

Percentage

24
30
54

45%
55%
100%

Analysis
The above data 45% of respondents only satisfied with the present bonus system and
remaining 55% of respondents not satisfied with the present bonus system.

Chart Title

45%
55%

Yes
No

Table 16: Employees view towards the welfare programs motivates the
employees
Sl.No.

Welfare programs motivates

The employees
To a greater extent
To a little extent
To some extent
Cant say
Total

1
2
3
4

No. of respondents

Percentage

2
28
23
1
54

4%
52%
43%
1%
100%

Analysis
The above data 52% of respondents view is welfare programs motivates the employees to
a little extent and 43% of respondents view to some extent.

60%

52%

50%

43%

40%
30%
20%
10%

4%

1%

0%
To a greater extent

To little extent

To some extent

Can't say

Table 17: Employees view on LTC provision provided by the organization

Sl.No.

Frequency of LTD
Provision
Once in a year
Four years once
Six years once
Three years once
Total

1
2
3
4

No. of respondents

Percentage

1
50
0
3
54

1%
95%
0%
4%
100%

Analysis
95% of respondents view is four year once the LTC provision provided by the
organization.

95%

100%
90%
80%
70%
60%
50%
40%
30%
20%
10%

4%

1%

0%
Once in a year

Four year once

0% once
Six year

Three year once

Table 18: Employees opinion regarding accident relief benefits

Sl.No.

Accident relief benefits

To employees
Yes
No
Total

1
2

No. of respondents

Percentage

4
50
54

7%
93%
100%

Analysis
93% of respondents view is BSNL does not provide relief benefits to employees.

Chart Title
7%

Yes
No

93%

Table 19: Employees view on encouragement for employee to higher education

department wise or promotional exam
Sl.No.

Encouragement for employee

To higher education
Yes
No
Total

1
2

No. of respondents

Percentage

52
2
54

97%
3%
100%

Analysis
97% of respondents view is BSNL provides encouragement for employee to higher
education, department-wise or promotional exam by only 3% of respondents are not ready to
give encouragement for employee to higher education.

Chart Title
3%

Yes
No

97%

Table 20: Respondents opinion towards rent free housing facility to employee
Sl.No.

Rent free housing facility

To employees
Yes
No
Total

1
2

No. of respondents

Percentage

2
52
54

4%
96%
100%

Analysis
96% of respondents are not taken rent free housing facility but only 4% of respondents
are using this benefit.

Chart Title

4%
Yes
No

96%

Table 21: Respondents opinion towards awarded by BSNL

Sl.No.
1
2

Awarded by BSNL
Yes
No
Total

No. of respondents
28
26
54

Percentage
52%
48%
100%

Analysis
52% of respondents are getting award by BSNL only and remaining 48% of respondents
are not getting any award by BSNL.

Chart Title

48%

52%

Yes
No

Table 22: Respondents opinion towards fringe benefits reduce the absenteeism
Sl.No.

Fringe benefit reduce

The absenteeism
Strongly agree
Agree
Strongly disagree
Neither agree nor disagree
Total

1
2
3
4

No. of respondents

Percentage

28
4
0
22
54

52%
8%
0%
40%
100%

Analysis
52% of respondents agree that fringe benefit reduces the absenteeism and 40% of
respondents are neither agree nor disagree the fringe benefit reduces the absenteeism.

60%

52%

50%

40%

40%
30%
20%

8%

10%
0%

0%

Findings
1.
2.
3.
4.
5.
6.

In BSNL Tumkur the 70% of employees are female.

75% of respondents get the income is above 209000.
70% of respondents working with BSNL for more than 10 years.
All BSNL employees are satisfied his/her job.
97% of respondents are happy with present wage system.
BSNL provide all type of fringe benefits i.e., payment for time not worked employee
safety and security, health benefits, voluntary arrangements, welfare and recreational
facility and old age benefits to the employees.

After analysis of the questionnaire we came to know that, these benefits are extended to almost
7. Greater number of respondents i.e., 96% of respondents are happy with present welfare
program.
8. 43% of respondents expect the socio-cultural activity like sports or any entertainment
program.
9. 55% of respondents are satisfied with organization present bonus system.
10. All respondents are satisfied with present working conditions.
11. 52% of respondents views the welfare program motivates the employee to a little extent.
12. 95% of respondents are happy with the LIC provision provided by the organization i.e.,
once in 4 years.
13. 93% of respondents disagree with accident relief benefits provided by the organization.
14. Greater number of respondents i.e., 97% of respondents agree that organization provides
encouragement for employee to higher education, department exam.
15. Almost 96% respondents does not using rent free housing facility to employees.
16. 52% of respondents are getting award by BSNL. For example, Sanchar Sevak Padak
Award.
17. 52% of the respondents agree that fringe benefits reduce the absenteeism.

Suggestions
1. As jobs have become more intellectual companies can recruit skilled employees
2. Employers should try to change the perception of employees about fringe benefits i.e.,
they have to create awareness towards the significance of fringe benefits.
3. Employees should be allowed to give suggestions for improvement in welfare program.
4. Organization should provide time bound promotion, it increases employees interest
towards the organization.
5. The organization can provide counseling facility frequently to easily identify the
problems of the employee.
6. Organization can provide well-equipped rest-room facility to entire work force.
7. Provide an environment to maintain good cooperation and coordination between
departments.
8. Improve the organizations community service.
9. The organization should give importance to health maintenance service.
10. Provide rent-free housing facility to all the employees.
11. Majority of employees are not getting any award, so organization give importance to
motivate the employee by awarding them.

Conclusion
In the new business management model, a company is obligated to provide fringe
benefits to employees. Employers have also realized the importance of their role in providing
these extra amenities.
Fringes refer to all those monetary benefits that the employees receive in addition to
direct remuneration. Fringe benefits are popular because they enhance employee earnings, help,
attract, retain competent personnel, reduce fatigue minimize overtime costs and discourage labor
unrest.
Fringe benefit is essential for all type of organizations. Today, fringe benefits have been
accepted by employers, it is now accepted that it is a social right. Fringe benefits indirectly
increase productivity and improve morale of the employee.

Bibliography
1. Managing Human Resource
2. Personnel/Human Resource Management
- By
P. Subba Rao
V.S.P. Rao

Analysis and impact of fringe benefits on employee performance at BSNL, Tumkur

Respected Sir/Madam
I am Vidyashree S.M. a student of final year B.B.M. (Finance specialization) at
Vidyavahini Samsthe, Tumkur. I shall be highly thankful to you if you kindly give the details
regarding the following is needed for the project work. I assure you that the information provided
by you will be kept confidential.
Name :
Sex :

Male : [

Female: [

Age:

18-25 [

26-35 [

Qualification: SSLC [

PUC

]
]

36-45 [
]

Degree [

46-55 [
] PG [

]
]

Department : ..
Designation : ..
Income per month:

4000-8000 [
16000-20000 [

8000-12000 [
]

12000-16000 [

20000 & above

1. Since how long you are working with BSNL

a. Less than 2 yrs. [ ]
b. 2-4 yrs. [ ]
c. 5-6 yrs.
d. 6-10 yrs. [ ]
2. Are you satisfied with your present job?
a. Yes [ ]
b. No [ ]
3. Are you happy with present wage system?
a. Yes [ ]
b. No [ ]
If No, specify the appropriate wage system .
4. The BSNL provide the welfare programs or fringe benefits, tick whichever is provided?
a. Payment for time not worked:
Hours or wok [ ]
Paid holidays [ ]
Shift premiums [ ]
Holiday pay [ ]
Paid vacation [ ]
b. Employee security:
Retrenchment compensation [
Lay-off compensation [ ]

c. Safety and health

Workmens compensation [

Health benefits
1. Sickness benefits [ ]
2. Maternity benefits [ ]
3. Disablement benefits [ ]
4. Dependents benefits [ ]
5. Medical benefits [ ]
Voluntary arrangements
a. Health maintenance service
b. Medical benefits to family members and employee [
c. Reimbursement of medical expenses [ ]
Welfare and recreational facility:
Canteens

Consumer securities

Credit societies

Housing

Legal aid

Employee counseling

Welfare organization/officers [

Holidays homes

Education

Transportation

Parties and picnics

Miscellaneous benefits
a.
b.
c.
d.
e.

Games/sports & awards

Community services
Gifts for festivals
Leave travel concessions
Performance awards

Old age benefits

[
[
[
[
[

]
]
]
]
]

a.
b.
c.
d.
e.

Provident fund
[ ]
Pensions
[ ]
Deposit link insurance
[ ]
Gratuity
[ ]
Medical benefits to retired employees [

6. Are you happy with present welfare programs

Yes[ ]
No [ ]
If No, specify the benefits to be needed

7. Which welfare measure is not satisfied to you up to your expected level

Health
Medical
Socio-cultural
Safety
Old age

8. Do you expect any socio-cultural activity like sports or any entertainment program in your
company
Strongly agree
Agree
Strongly disagree
Neither agree nor disagree
9. Rank the priority the working condition provided by BSNL
Excellent

Very good

Good

Safety and security

Lighting & ventilation
Water facility
Power facility
Sanitation
Wash room facility
Rest room
Air condition
Canteen
Transport facility
10. Are you satisfied with present working condition?
Yes [ ]
No [ ]
11. Do you agree with retirement benefits provided by the organization:
Strongly agree
Agree
Strongly disagree
Neither agree nor disagree

Poor

Very poor

12. Do the welfare programs motivate you?

To greater extent
To a little extent
To some extent
Cant say
13. The frequency of LTC provision provided by the organization
Once in a year
Four year once
Six year once
Three year once
14. Do BSNL provide accident relief benefits?
a. Yes
b. No
15. Do your organization provides encouragement for employees to higher education,
department wise promotional exam?
a. Yes
b. No
16. D o BSNL provide rent-free housing facility to you?
a. Yes
b. No
17. Whether you have been awarded by BSNL?
a. Yes
b. No
If Yes, specify
18. Your organization provides counseling facility to overcome personal problems?
a. Yes
b. No
19. Do you agree that frige benefits reduces the obsenteeism?
Strongly agree
Agree
Strongly disagree
Neither agree nor disagree
20. Employee welfare is the process of creating the organizational integrity to attain
company goals?
Strongly agree
Agree
Strongly disagree
Neither agree nor disagree
21. Do you have any particular remarks and suggestions on the existing labor welfare
measures in your organization?
If Yes, please specify ..