ECTS Users Guide

ECTS Users Guide

2015

Contents
Introduction.............................................................................................................................. 6
Section 1 ECTS key features............................................................................................ 10
Section 2 ECTS and the European Higher Education Area (EHEA)......................14
Section 3 ECTS for programme design, delivery and monitoring........................ 18
3.1 The programme context.............................................................................. 19
3.2 The programme profile................................................................................ 21
3.3 The programme learning outcomes.......................................................... 23
3.4 The programme structure and allocation of credits................................24
3.5 Learning, teaching and assessment...........................................................26
3.6 Monitoring of credit allocation..................................................................28

Section 4 ECTS for mobility and credit recognition................................................. 30

4.1 Degree mobility............................................................................................ 30
4.2 Credit mobility..............................................................................................34
4.2.1 Before the credit mobility period.................................................... 35
4.2.2 After the credit mobility period...................................................... 36
4.2.3 Institutional rules and regulations.................................................. 37
4.3 Grade distribution........................................................................................ 39
4.4 Grade conversion......................................................................................... 41

Section 5 ECTS and lifelong learning........................................................................... 44

5.1 Lifelong learning open learning opportunities..................................... 44
5.2 Recognition of prior learning and experience........................................ 46

Section 6 ECTS and quality assurance.......................................................................... 50

Section 7 ECTS and supporting documents............................................................... 54
7.1 Course Catalogue..........................................................................................54
7.2 ECTS and supporting documents for credit mobility.............................. 57
7.2.1 Learning Agreement for credit mobility for studies......................58
7.2.2 Learning Agreement for work placements....................................58
7.3 Transcript of Records................................................................................... 60
7.4 Work Placement Certificate......................................................................... 61

Acknowledgements.............................................................................................................64
Annex 1 Glossary.................................................................................................................... 66
Annex 2 Examples: grade conversion............................................................................80
Annex 3 Recommended reading list............................................................................... 84
Annex 4 Examples: programme profiles....................................................................... 92
Annex 5 Examples: learning outcomes........................................................................ 104

Introduction
The European Credit Transfer and Accumulation System (ECTS) is a tool of the
European Higher Education Area (EHEA) for making studies and courses more
transparent and thus helping to enhance the quality of higher education.
ECTS was instituted in 1989, within the
Erasmus programme, as a way of transferring credits that students earned during
their studies abroad into credits that
counted towards their degree, on their
return to studying in their home institution. In the following years, it came to be
used not only for transferring credits, on
the basis of workload and achieved learning outcomes, but also for accumulating
them in institutions degree programmes.
ECTS helps in the design, description and

delivery of programmes, makes it possible

to integrate different types of learning in
a lifelong learning perspective, and facilitates the mobility of students by easing
the process of recognising qualifications
and periods of study. ECTS can be applied
to all programmes, whatever the mode of
delivery (classroom-based, work-based,
distance learning) or the status of students
(full-time, part-time), and to all kinds of
learning contexts (formal, non-formal and
informal).

The ECTS Users Guide offers guidelines

for implementing ECTS and links to useful
supporting documents. Following the request from Bologna Ministers in Bucharest
(Bucharest Communiqu, 2012), the ECTS
Users Guide of 2009 has been revised, in
order to strengthen the meaningful implementation of learning outcomes in the
EHEA. The Guide takes forward the objective of Ministers to call on institutions to
further link study credits with both learning
outcomes and student workload and to include the attainment of learning outcomes
in assessment procedures. This revised
version is based on a solid foundation of
work done in recent years, both within the
Bologna Process and in individual countries, to help the academic community and
other stakeholders in higher education to
move in the direction of the changes advocated by the Bologna Process.
The revised Guide takes into account recent developments in the Bologna Process
such as the establishment of the EHEA,
the consolidation of lifelong learning, the
paradigm shift from teacher-centred to
student-centred higher education, the increasing use of learning outcomes, and the
development of new modes of learning
and teaching. It includes a specific focus on
programme design and delivery, and builds

on the experience of higher education

institutions in using qualifications frameworks and in applying ECTS principles in
academic practice.
The Guide is offered to students and other
learners, academic and administrative staff
in higher education institutions as well as
to employers, education providers and all
other interested stakeholders. For ease of
reading, the term student is used to refer to all learners in higher education institutions (whether full-time or part-time,
engaged in distance, on-campus or workbased learning, pursuing a qualification or
following stand-alone educational units or
courses).
The revised Guide has been written by a
working group of practitioners appointed
by Bologna countries and stakeholders associations. It has been submitted for consultation to stakeholders associations, experts from countries in the EHEA, and the
Bologna Follow-up Group. The European
Commission has coordinated the drafting
and consultation process. Finally, the Guide
has been adopted by Ministers for Higher
Education of the European Higher Education Area in 2015 at the Yerevan ministerial
conference. It is therefore the official Guide
for the use of ECTS.

ECTS key features

ECTS key features

ECTS is a learner-centred system for credit accumulation and transfer, based
on the principle of transparency of the learning, teaching and assessment processes. Its objective is to facilitate the planning, delivery and evaluation of study
programmes and student mobility by recognising learning achievements and
qualifications and periods of learning.
ECTS credits express the volume of learning based on the defined learning outcomes and their associated workload.
60 ECTS credits are allocated to the learning outcomes and associated workload of
a full-time academic year or its equivalent,
which normally comprises a number of
educational components to which credits
(on the basis of the learning outcomes and
workload) are allocated. ECTS credits are
generally expressed in whole numbers.
Learning outcomes are statements of what
the individual knows, understands and
is able to do on completion of a learning
process. The achievement of learning outcomes has to be assessed through procedures based on clear and transparent criteria. Learning outcomes are attributed to
individual educational components and to
programmes at a whole. They are also used
in European and national qualifications
frameworks to describe the level of the individual qualification.

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Workload is an estimation of the time the

individual typically needs to complete all
learning activities such as lectures, seminars, projects, practical work, work placements1 and individual study required to
achieve the defined learning outcomes in
formal learning environments. The correspondence of the full-time workload of an
academic year to 60 credits is often formalised by national legal provisions. In most
cases, workload ranges from 1,500 to 1,800
hours for an academic year, which means
that one credit corresponds to 25 to 30
hours of work. It should be recognised that
this represents the typical workload and
that for individual students the actual time
to achieve the learning outcomes will vary.

This Guide uses work placement or placement , training period , internship and traineeship
as synonyms.

Allocation of credits in ECTS is the process

of assigning a number of credits to qualifications, degree programmes or single educational components. Credits are allocated
to entire qualifications or programmes according to national legislation or practice,
where appropriate, and with reference to
national and/or European qualifications
frameworks. They are allocated to educational components, such as course units,
dissertations, work-based learning and
work placements, taking as a basis the allocation of 60 credits per full-time academic
year, according to the estimated workload
required to achieve the defined learning
outcomes for each component.
Awarding credits in ECTS is the act of formally granting students and other learners
the credits that are assigned to the qualification and/or its components if they
achieve the defined learning outcomes.
National authorities should indicate which
institutions have the right to award ECTS

credits. Credits are awarded to individual

students after they have completed the required learning activities and achieved the
defined learning outcomes, as evidenced
by appropriate assessment. If students
and other learners have achieved learning
outcomes in other formal, non-formal, or
informal learning contexts or timeframes,
credits may be awarded through assessment and recognition of these learning
outcomes.
Accumulation of credits in ECTS is the
process of collecting credits awarded for
achieving the learning outcomes of educational components in formal contexts and
for other learning activities carried out in
informal and non-formal contexts. A student2 can accumulate credits in order to:
- obtain qualifications, as required by
the degree-awarding institution;
- document personal achievements for
lifelong learning purposes.

The question of whether to refer to students or learners was discussed in depth in the working group and
with stakeholders. The position reached recognises and welcomes the fact that higher education is moving
towards more flexible provision; it also recognises the fact that most higher education systems are organised
around provision of formal programmes to a clearly defined student body. While it was deemed premature
to use only the term learner in the Guide, the term student is used to encompass all learners in higher
education institutions (whether full-time or part-time, engaged in distance, on-campus or work-based
learning, pursuing a qualification or following stand-alone educational units or courses).

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Transfer of credits is the process of having credits awarded in one context (programme, institution) recognised in another
formal context for the purpose of obtaining
a qualification. Credits awarded to students
in one programme may be transferred from
an institution to be accumulated in another
programme offered by the same or another institution. Credit transfer is the key to
successful study mobility. Institutions, faculties, departments may make agreements
which guarantee automatic recognition
and transfer of credits.

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ECTS documentation: The use of ECTS

credits is facilitated and quality enhanced
by the supporting documents (Course Catalogue, Learning Agreement, Transcript of
Records, and Work Placement Certificate).
ECTS also contributes to transparency in
other documents such as the Diploma
Supplement.

ECTS and the European

Higher Education Area
(EHEA)

ECTS and the European Higher Education

Area (EHEA)
In 1999 the Bologna Declaration included ECTS among the main objectives to be
achieved by countries participating in the Bologna Process. Through the reforms
implemented in the course of the Process, ECTS has become a key tool of the
European Higher Education Area (EHEA).
ECTS is adopted as the national credit system in most countries of the EHEA. In other
regions of the world, it is increasingly used
by institutions or interacts successfully with
local credit systems3 based on comparable
criteria, thus playing a role in the growing
global dimension of education.
Within the EHEA, ECTS increases the transparency and readability of the educational
process and thus plays an effective role in
stimulating change and modernisation, because its implementation encourages the
paradigm shift from a teacher-centred to
a learner-centred approach, which is, under the term of Student-Centred Learning
(SCL), recognised as an underlying principle of the EHEA.
By using learning outcomes and workload in curriculum design and delivery,
ECTS places the student at the centre of
the educational process. Moreover, using
credits makes it easier to create and document flexible learning pathways, thus
allowing students greater autonomy and
responsibility.

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Due to its outcome-based approach, the

use of ECTS serves other purposes of the
EHEA:
yy It facilitates the recognition of
prior learning and experience
and encourages a higher level of
completion and wider participation in
lifelong learning;
yy It establishes a closer link between
educational programmes and
societal requirements and enhances
interaction with all stakeholders,
including the world of work and wider
society;
yy It facilitates mobility within an
institution or country, from institution
to institution, from country to
country, and between different
educational sectors and contexts
of learning (i.e. formal, non-formal,
informal and work-based learning),
through recognition and credit
transfer.
In national legislation the use of ECTS can
be a requirement for accreditation of higher education programmes or qualifications.

ECTS has inspired the development of credit systems in other regions, for example in Southeast-Asia,
Latin America and most recently in Africa.

Nota Bene

Student-Centred Learning (SCL) is a process of qualitative transformation for

students and other learners in a learning environment, aimed at enhancing
their autonomy and critical ability through an outcome-based approach.
The SCL concept can be summarised into the following elements:
yy Reliance on active rather than passive learning;
yy Emphasis on critical and analytical learning and understanding;
yy Increased responsibility and accountability on the part of the student;
yy Increased autonomy of the student;
yy A reflective approach to the learning and teaching process on the part of
both the student and the teacher.

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ECTS for programme

design, delivery and
monitoring

ECTS for programme design, delivery and

monitoring
This section deals with the design of educational programmes by higher
education institutions (HEIs) or by other providers. The use of ECTS credits aids
programme design by providing a tool which improves transparency and helps
to engender a more flexible approach to curriculum design and development.

Nota Bene

From an institutional perspective, designing a programme means planning a curriculum and its components in credits, indicating learning outcomes and associated
workload, learning activities and teaching
methods and assessment procedures/criteria. The institutional credit framework
should cater for the needs of different programmes and support inter- and multi-disciplinary approaches.

The use of ECTS in HEIs requires both an institutional credit framework based on institutional regulations and a profound understanding of the system by each member of
the academic staff. Some institutions foster
this understanding by regular training for
staff members. Team-based decisions on
programme design enhance the coherence of the programme.

An independent learner may accumulate the credits required for the

achievement of a qualification through a variety of learning modes. She/he
may acquire the required knowledge, skills and competence in formal, nonformal and informal contexts: this can be the result of an intentional decision
or the outcome of different learning activities over time. The learner may
select educational components without immediate orientation towards a
formal qualification. ECTS supports this process, as described in Section 5 on
Lifelong Learning.

The following steps have been identified as helpful in designing programmes.

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3.1 The programme context

When a new programme is developed, the first decision typically concerns the level of the
qualification to be awarded, which is defined on the basis of the relevant national legislation and existing qualifications frameworks (European, national, sectoral, institutional).

Nota Bene

It will be evident that not all learning outcomes are at the same level hence the full implementation of a credit system requires level descriptors.

There are two European Qualifications Frameworks: the Framework for

Qualifications of the European Higher Education Area (QF-EHEA) and the
European Qualifications Framework for Lifelong Learning of the EU (EQFLLL). Both frameworks use learning outcomes to describe qualifications (e.g.
Bachelor, Master, Doctor) and are compatible with each other as far as Higher
Education is concerned (QF-EHEA cycles 1, 2 and 3 correspond to EQF-LLL
levels 6, 7 and 8) and cover qualifications at ISCED levels 6, 7, 8.
In the QF-EHEA, three main cycles, as well as a short cycle, are identified and
described by the so-called Dublin Descriptors, in terms of: applying knowledge
and understanding, making judgments, communication skills, and learning to
learn. The short, first and second cycles are also characterised by credit ranges:
yy Short cycle qualifications typically include approximately 120 ECTS
credits.
yy First cycle qualifications typically include 180 or 240 ECTS credits.
yy Second cycle qualifications typically include 90 or 120 ECTS credits, with
a minimum of 60 ECTS credits at the level of the second cycle.
yy The use of ECTS in the third cycle varies.

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Nota Bene

The EQF-LLL describes levels of qualification (without indicating any

credit ranges) to provide a common reference framework which assists in
comparing the national qualifications systems, frameworks and their levels. It
is based on eight levels.
yy As an instrument for the promotion of lifelong learning, the EQF
encompasses general and adult education, vocational education and
training as well as higher education.
yy The eight levels cover the entire span of qualifications from those
achieved at the end of compulsory education to those awarded at the
highest level of academic and professional or vocational education and
training.
yy Each level should in principle be attainable by way of a variety of
education and career paths.
yy Learning outcomes are specified in three categories as knowledge,
skills and competence. This signals that qualifications in different
combinations capture a broad scope of learning outcomes, including
theoretical knowledge, practical and technical skills, and social
competences where the ability to work with others will be crucial.
The different cycles of QF-EHEA are referenced to the levels of EQF-LLL as
follows:
yy Short-cycle qualifications at level 5
yy First-cycle qualifications at level 6
yy Second-cycle qualifications at level 7
yy Third-cycle qualifications at level 8
National education systems may include levels other than those included in
the overarching frameworks as long as national frameworks are self-certified
and referenced against the QF-EHEA and the EQF. For example, while the
EQF comprises 8 levels, the number of levels in national frameworks currently
ranges from 7 to 12. Therefore, the fact that short cycle qualifications are included in the QF-EHEA does not oblige countries to include such qualifications in their national frameworks but it gives explicit recognition to the fact
that many national frameworks do include short cycle qualifications.

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The QF-EHEA and the EQF provide overarching frameworks against which national
and institutional frameworks and descriptors should be calibrated.
National frameworks are normally more
detailed than these overarching frameworks, reflecting the range of tertiary qualifications offered in the country.
Higher Education Institutions which implement ECTS as a credit system will need an
institutional framework which correlates
with the national and international frameworks. The institutional framework will indicate how ECTS credits are to be used, normally specifying a minimum credit value for
an educational component to facilitate inter/multi-disciplinary programmes (which
will be created by combining educational
components from across a range of disciplines). European and national frameworks
indicate the level of the final qualification.

Thus, institutions, recognising that not all

credits acquired in progressing towards a
qualification are at the same level (learning
outcomes achieved in the third year of a
Bachelor degree, for example, will tend to
be more complex than those achieved in
the first year) may specify intermediate
credit levels with appropriate descriptors
which (together with progression rules)
will help students in progressing along
their learning pathways.
Before designing the programme in detail,
it should be set in the context of institutional and departmental mission statements, professional specifications (regulations, requirements), and the institutional
academic framework for credit allocation.
It is also recommended to carry out a needs
analysis and to consult with stakeholders
(employers, graduates, society at large) to
ascertain the demand for the programme.

3.2 The programme profile

The profile presents the distinctive features of the programme (Lockhoff et al., 2010). It
indicates the field(s) of study (which may be expressed in ISCED-F codes), the level of the
programme, the main focus, the key learning outcomes expected on completion, the
learning environment and the main learning, teaching and assessment activities. An effective programme profile will make it clear to students and stakeholders what generic
and subject specific competences will be developed and the employability potential of the
programme. For this purpose, it is recommended that the profile is defined in consultation
with relevant stakeholders (such as academic peers, social partners, employers, graduates,
and student representatives) and is presented in a clear and transparent way.
The profile should be part of the programme description included in the Course Catalogue.

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Nota Bene

Across the EHEA, the terms learning outcomes and competence are used
with different shades of meaning and in somewhat different frames of reference.
For the purpose of this Guide:
Competence means the proven ability to use knowledge, skills and personal,
social and/or methodological abilities, in work or study situations and in
professional and personal development. In the context of the European
Qualifications Framework, competence is described in terms of responsibility
and autonomy (Recommendation 2008/C 111/01). Competences can be
generic or subjectspecific. Fostering competences is the object of a process
of learning and of an educational programme.
Learning outcomes express the level of competence attained by the student
and verified by assessment. They are statements of what a learner knows,
understands and is able to do on completion of a learning process (Ibid.). They
are formulated by academic staff, involving students and other stakeholders.
In order to facilitate assessment, these statements need to be verifiable.

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3.3 The programme learning outcomes

Nota Bene

The programme learning outcomes are based on the programme profile and describe what
a student knows, understands and is able to do on completion of the programme.

Formulating programme learning outcomes

Considerable care needs to be taken in formulating learning outcomes. The following non-exhaustive list provides a set of guidelines which has proved to be helpful.
yy The learning outcomes should adequately reflect the context, level, scope
and content of the programme.
yy The statements of learning outcomes have to be succinct and not too detailed.
yy The learning outcomes have to be mutually consistent.
yy The learning outcomes should be easily understandable and verifiable
in terms of what the student has actually achieved at the end of the
programme.
yy The learning outcomes have to be achievable within the specified workload.
yy The learning outcomes have to be linked with appropriate learning activities,
assessment methods and assessment criteria.
yy There are no rules on the ideal number of learning outcomes at programme
level. Experience suggests that between 10 and 12 is appropriate.
yy A widely accepted way of formulating learning outcomes is based on three
essential elements.
1. Use an active verb to express what students are expected
to know and be able to do (e.g. graduates can describe,
implement, draw conclusions, assess, plan).
2. Specify what this outcome refers to (object or skill e.g. can
explain the function of hardware-components, or can present
the design of a living-room by hand).
3. Specify the way of demonstrating the achievement of learning
outcomes (e.g. to give an overview of the materials most often
used in electro-engineering; to develop a research design by
applying up-to-date scientific methods, etc.).

The programme learning outcomes should be included in the Course Catalogue and in the
Diploma Supplement.

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3.4 The programme structure and allocation of credits

The programme profile is broken down into educational components which may consist of
single or several modules, other types of course unit, work and clinical placements, research
projects, laboratory work and other relevant learning activities. They may also include social
and community activities (for example, tutoring and mentoring) provided they fit the programme learning outcomes and carry credits.
Learning outcomes, with related assessment strategies and assessment criteria, should be
defined for each educational component.

Nota Bene

The learning outcomes of the programme and of its educational components are often
mapped to demonstrate their mutual reinforcement. Many institutions use a matrix to
correlate the learning outcomes of the degree programme with those of its educational
components.

Learning outcomes in educational components

The principles for formulating learning outcomes for educational components
are the same as for programme learning outcomes.
There are no absolute rules on the ideal number of learning outcomes for an
educational component. It will depend on the level and the nature of the unit,
as well as the estimated workload. However, good practice suggests that the
number should be limited and general experience indicates that 6 to 8 is an
appropriate number.
The annex contains a recommended literature list with guidelines on learning
outcomes.

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After the constituent parts of the programme have been identified, the overall
structure should be outlined and credits
allocated to each component, on the basis of its learning outcomes and associated workload, taking into account that 60
credits correspond to a full-time-equivalent academic year.
When educational components are of regular size (e.g. 5, 10, 15) they are often called
modules. In a programme made up of
modules (a modularised structure), half
credits may be used when justified (for example, in the case of 4 modules per semester), but other decimals should be avoided.
It is helpful if the institution determines the
basic credit currency in terms of the minimum number of credits for a component as
this will facilitate collaboration on curricula
across subjects and faculties.
Establishing mobility windows in the curriculum will facilitate learning mobility. Mobility windows may be prescribed both in
content and timing in the programme design or may allow flexibility in timing and in
content for the individual student. Mobility
windows are preferably not used to replicate what would be studied at home, but
to allow students to benefit from diverse
educational experiences in other settings.

Progression requirements must be explicit

if students are to navigate the programme
successfully and obtain the intended qualification. Progression requirements may include inter alia prerequisites, co-requisites
and recommendations. Progression rules
may be expressed in terms of the numbers of credits or credit ranges required
at different stages within a programme of
study (e.g. a minimum number of credits required to pass from one academic
year/semester to another). They may also
be formulated in terms of detailed rules
on what components must and/or can be
taken at what stage and of what level (e.g.
compulsory courses, optional courses and
prerequisites).
Independent learners joining a formal programme should receive appropriate counselling/advice to support them in complying with progression requirements. Where
relevant, this counselling should include
recognition of prior learning and experience. Flexible programme structures allow
students choice, including by incorporating possibilities to access new modes of
learning and teaching.

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3.5 Learning, teaching and assessment

Higher education institutions need to define their learning and teaching objectives
in relation to their study programmes and
how they should be delivered and assessed.
General principles for learning, teaching
and assessment
Some general principles concerning learning, teaching and assessment should be
taken into account when delivering a programme of study, regardless of the mode
of learning and teaching.
Open dialogue and participation
The student-centred approach requires an
open dialogue and reflective feedback between students, teachers and the relevant
administrators, through which their needs
and aspirations can be expressed and discussed. All stakeholders should be involved
in constructive discussion of programme
design and delivery. Student representatives should participate in such discussions
with full voting powers.
Transparency and reliability
The Course Catalogue should provide reliable, up-to-date and quality assured information on degree programmes, as well
as on single educational components. It
should provide an accurate description
of the degree programme, including all
details: structure, components, learning
outcomes, workload, learning/teaching
approaches, assessment methods, assessment criteria, and progression rules.

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Consistency
The academic staff responsible for delivering the programme and its components should ensure consistency between
the learning outcomes stated in the programme, the learning and teaching activities and the assessment procedures. This
constructive alignment (Biggs, 2003) between learning outcomes, learning activities and assessment is an essential requirement for educational programmes.
Flexibility
A flexible programme structure is essential to allow for students choices and meet
different needs, e.g. opportunity should
be given for developing personal learning
pathways and optional activities should be
offered. A flexible organisation of learning,
teaching and assessment activities, including flexibility in the timetable and more
opportunities for independent learning
is essential for accommodating different
learning styles. This widens the choices of
learning and teaching materials and activities, and opens up opportunities for
students with different profiles or needs
(e.g. people with caring responsibilities or
people with disabilities). The integration
of digital technologies in higher education
provision is having a significant impact on
learning and teaching approaches. The allocation of credits to learning outcomes
which are achieved through new modes of
delivery made possible by technology, are
based on the same principles as the allocation of credits to learning outcomes for
traditional educational components.

Appropriate assessment of achievements

Credits are awarded when appropriate assessment shows that the defined learning
outcomes have been achieved at the relevant level. If the student has not achieved
the learning outcomes, no credits will be
awarded. The number of credits awarded to the student who demonstrates the
achievement of learning outcomes is the
same as the number of credits allocated to
the component.

Nota Bene

Assessment methods include the whole

range of written, oral and practical tests/
examinations, projects and portfolios that

are used to evaluate the students progress and ascertain the achievement of the
learning outcomes of a course unit or module, whereas assessment criteria are descriptions of what the student is expected
to do, in order to demonstrate that a learning outcome has been achieved.
In order to be appropriate, the assessment
methods and criteria chosen for an educational component have to be consistent
with the learning outcomes that have been
defined for it and with the learning activities that have taken place.

Doctoral education is in the process of a change with a greater variety of

routes to a doctorate and the recognition of the principle that high level training is helpful to develop third cycle generic (transferable) and subject-specific
competences. In some countries and institutions, ECTS is also used in the third
cycle. ECTS credits are either allocated to the whole degree programme, or to
some/all educational components (e.g. taught course units).
If ECTS is used, the guidelines contained in this ECTS Users Guide should apply,
taking into account the specific nature of doctoral degrees. The related information should be included in the Course Catalogue.
Defining learning outcomes for specific milestones in the third cycle could in
some cases allow candidates who interrupt their studies to have some certification of what they have achieved up to that point. It can also be valuable
in demonstrating to future employers the achievement of specific high level
generic and subject specific competences.

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3.6 Monitoring of credit allocation

The programme is monitored to establish
whether the credit allocation, the defined
learning outcomes and the estimated
workload are achievable, realistic and adequate. Monitoring can be managed in different ways through questionnaires, focus
groups, or interviews, or by monitoring the
results achieved. Whatever method is used,
feedback from students, staff and where
appropriate, stakeholders should constitute an essential element for checking and
revising credit allocation. Data on completion times and the assessment results of
programmes and their components should
also be used.
It is important to inform students and staff
about the purpose of the monitoring exercise, and how it will be carried out, to ensure

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accurate answers and a high response rate.

If the information gathered reveals a discrepancy between the workload foreseen
and the time actually taken by the majority
of students to achieve the defined learning
outcomes, it will be necessary to revise the
workload, credits, learning outcomes or
learning and teaching activities and methods. This could also involve redesigning
the study programme and its educational
components. The revision should be done
as soon as possible without creating problems for those who are currently taking the
programme and should be communicated
to those who had participated in the monitoring exercise, in order to foster an ongoing, cooperative feedback culture in the
institution.

ECTS for mobility and

credit recognition

ECTS for mobility and credit recognition

This section deals with credit transfer and recognition in general, which takes
place both in degree mobility and credit mobility.
Successful learning mobility requires academic recognition and transfer of credits. Recognition of credits is the process
through which an institution certifies that
learning outcomes achieved and assessed
in another institution satisfy the requirements of one of the programmes they offer.
Given the diversity of programmes and
HEIs, it is unlikely that the credits and
learning outcomes of a single educational
component in two different programmes
will be identical. This is even more the case
in recognising learning from other learning contexts (for example vocational education and training). An open and flexible

approach to the recognition of credits obtained in another context, including learning mobility, is therefore recommended,
based on compatibility of learning outcomes rather than equivalence of course
contents. In practice, recognition means
that the number of credits gained for compatible learning outcomes achieved in
another context will replace the number
of credits that are allocated for compatible learning outcomes at the awarding
institution.
Institutions should make their recognition
policies known and easily accessible.

4.1 Degree mobility

Degree programmes can vary in the number of ECTS credits they include (see Nota Bene
box in Section 3.1). For the purposes of recognition of qualifications for further studies, the
difference in the number of ECTS credits gained after successful completion of a qualification are not a consideration. The programme learning outcomes should be the main factor
to be taken into account. This means, for example, that a comparable Bachelor degree
should be recognised for the purpose of consideration for admission to a Masters programme, independently of whether it is based on 180 or 240 ECTS credits.

30

Nota Bene

The Lisbon Recognition Convention

The Lisbon Recognition Convention, which entered into force in 1999, provides
a legal framework for cross-border academic recognition.
The Convention stipulates:
36. Qualifications of approximately equal level may show differences in terms
of content, profile, workload, quality and learning outcomes. In the assessment
of foreign qualifications, these differences should be considered in a flexible
way, and only substantial differences in view of the purpose for which recognition is sought (e.g. academic or de facto professional recognition) should lead
to partial recognition or non-recognition of the foreign qualifications.
37. Recognition of foreign qualifications should be granted unless a substantial
difference can be demonstrated between the qualification for which recognition is requested and the relevant qualification of the State in which recognition is sought.
The European Area of Recognition Manual (EAR Manual, 2012) gives the following explanation for the interpretation of substantial difference:
By focusing on the five key elements that together make up a qualification
(level, workload, quality, profile and learning outcomes) and by taking substantial differences into account, competent recognition authorities have
transformed their approach from expecting foreign qualifications to be almost
exactly the same as those offered in their own countries, to focusing on recognition by accepting non-substantial differences.

31

Nota Bene

Substantial differences are differences between the foreign qualification and

the national qualification that are so significant, that they would most likely
prevent the applicant from succeeding in the desired activity such as further
study, research activities or employment.
The burden of proof of a substantial difference lies with the competent recognition authority of the host country and the accompanying guidelines are as
follows:
yy not every difference should be considered to be substantial;
yy the existence of a substantial difference entails no obligation to deny
recognition to the foreign qualification;
yy the difference should be substantial in relation to the function of the
qualification and the purpose for which recognition is sought.
For more on the topic of substantial differences see E. Stephen Hunt and Sjur
Bergan (2010).

32

Nota Bene

Recognition of professional qualifications

EU Directive 2013/55/EU amends Directive 2005/36/EC on the recognition of
professional qualifications.
It allows ECTS to be used as an additional means of expressing full-time course
duration in the case of the seven sectoral professions. The obligation to express course duration in terms of full-time academic years and total numbers
of hours will remain for medical doctors, general care nurses, dentists, and
midwives. For veterinary surgeons, pharmacists and architects, the obligation
covers only full-time academic years.
Similarly, ECTS may also be used in levels (d) and (e) of the qualifications grid
used in the General System, which covers all other qualification-based regulated professions in the EU and the EEA.
The new Directive has extended its scope to the recognition of work placements which are necessary to have access to a regulated profession. These
can be undertaken in any EU/EEA member state, irrespective of where the
qualification is delivered, and enjoy full recognition. Recital 27 states that the
recognition of a professional traineeship completed in another Member State
should be based on a clear written description of learning objectives and assigned tasks, to be determined by the trainees supervisor in the host Member
State. Article 55a requires Competent Authorities to publish guidelines on the
organisation and recognition of professional traineeships carried out in another Member State or in a third country, in particular on the role of the supervisor
of the traineeship.
Finally, the new Directive introduces common training frameworks based on
common sets of knowledge, skills and competences required in the systems
of education and training applicable in at least one third of Member States.
These curricula may be proposed by representative professional bodies operating at EU or national level, or by Competent Authorities. They are to be
referenced to the European Qualifications Framework and are free to make full
use of ECTS.

33

4.2 Credit mobility

ECTS was designed to facilitate learning mobility between institutions for short-term study
periods (credit mobility). As this Guide makes clear, ECTS has developed and been adopted for purposes of credit accumulation but it still plays a vital role in student mobility
facilitating the transfer and recognition of the achievements of the mobile student.
In ECTS, the following supporting documents help facilitate credit recognition for the purpose of mobility:
yy Course Catalogue
yy Learning Agreement
yy Transcript of Records
yy Traineeship Certificate

Nota Bene

These documents provide information on the learning outcomes achieved, on which the
qualification-awarding institution can make decisions on credit recognition and transfer.
Please see chapter 7 of the European Recognition Manual for Higher Education Institutions
(2014) for details. The section includes a useful flowchart on the recognition of periods of
study abroad.

34

The golden rule of recognition of credit mobility within the framework of

inter-institutional agreements
All credits gained during the period of study abroad or during the virtual mobility as agreed in the Learning Agreement and confirmed by the Transcript
of Records should be transferred without delay and counted towards the students degree without any additional work by or assessment of the student.

4.2.1 Before the credit mobility period

In order to facilitate the organisation of
credit mobility and its recognition, the
three parties involved the student, the
sending institution and the receiving institution or organisation/enterprise should
agree on the programme abroad. They
should formalise this in a Learning Agreement, to be signed by the three parties
before the start of the mobility period.
The Learning Agreement is intended to
give the student the confirmation that the
credits he/she successfully achieves during
the mobility period will be recognised. The
Erasmus+ programme provides templates
for the Learning Agreement for studies
and for traineeships for institutions participating in the programme. It also provides
guidance for institutions on how to use the
templates, and sets out specific deadlines
institutions need to comply with.
The educational components to be completed during the mobility period should
normally not be selected on the basis of
their equivalence with single educational components offered at the sending institution. The learning outcomes of the
whole programme of study abroad should
be compatible with or complementary to
the learning outcomes of the home degree

programme for which recognition is to be

granted after the study period abroad. This
makes it easier for the credits gained in the
receiving institution to replace flexibly an
equivalent number of credits in the sending institutions degree programme. It is
also possible to record the mobility period
as a whole, instead of recording it component by component.
The Learning Agreement should identify
a set of suitable educational components
to be taken at the receiving institution and
how they will be integrated into the programme of the sending institution. The
number of credits to be gained at the receiving institution should be proportionate
to the time of study abroad. The student is
expected to take educational components
of 60 ECTS per full-time academic year.
The receiving institution commits to register the incoming student in the planned
educational components, verifying that
these components are available for the
foreseen mobility period.
Once it is signed by all three parties, the
Learning Agreement can be modified
thereafter, if necessary, by agreement of all
three parties concerned.

35

Nota Bene

New modes of ICT-enabled learning allow students to access and follow courses outside their own institution (virtual mobility). Such students should be
offered clear academic guidance and a Learning Agreement should be signed
by the sending institution and the student.
In joint programmes agreed mobility schemes are adopted by the partner
institutions, which include the rules for the recognition of credits. Learning
Agreements are not necessary used in joint programmes: the credits achieved
in a partner institution are automatically recognised, if the agreed rules are
followed and all conditions are satisfied. Nevertheless, the planned learning
pathway has to be clear to the student and Learning Agreements are good
practice.

4.2.2 After the credit mobility period

The receiving institution provides the sending institution and the student with a Transcript of Records within a reasonably short
period of time (stipulated between the two
institutions) after proclamation of the students results at the receiving institution.
Upon successful completion of the set of
educational components included in the
Learning Agreement and confirmed by the
Transcript of Records sent by the receiving
institution, the sending institution should
recognise fully the agreed number of ECTS
credits, transfer them into the students
programme and use them to satisfy the
qualification requirements. The sending institution should specify clearly how the educational components taken abroad have
been integrated into the home degree
programme. When applicable, grades are
converted (see section 4.3). All this information should be recorded in a Transcript
of Record (or equivalent document/database) made available to the student.
Institutional procedures should be defined for assessment of educational components, in case the students have not

36

completed them successfully at the receiving institution. Such procedures should be

communicated to students beforehand.
The Diploma Supplement is designed to
provide graduates with a transparent record of their achievements. Therefore, the
educational components successfully completed abroad will be included in the Transcript of Records attached to the Diploma
Supplement with their original titles (and
their translation into the language(s) in
which the Diploma Supplement is issued),
the indication of the institution where they
have been taken and the credits and grades
awarded. In the case of work placements
abroad, the transfer of credits will be documented in the Work Placement Certificate
and the Diploma Supplement or Europass
Mobility Document. In the case of recent
graduates work placements the use of the
Europass Mobility Document is strongly
recommended, as their work placement
takes place after their graduation and the
other documents mentioned above are not
relevant for them.

4.2.3 Institutional rules and regulations

Experience has shown that the following good practice facilitates the management of
credit mobility and recognition.
Institutional commitment
Specific institutional rules should be developed to deal with the recognition of other
learning experiences, to allow for credit
accumulation and transfer through various
types of mobility (including for free movers), work experience, virtual learning, prior and informal learning.
The institution should clearly define responsibilities for implementing and monitoring credit mobility and ensure that application procedures and selection criteria
for credit mobility are transparent and fair,
and that an appeal mechanism is in place. A
staff member should be appointed in each
department or subject area and formally

authorised to discuss the programme of

study abroad with the student and to approve and sign the Learning Agreement
on behalf of the sending institution, before the start of the mobility period and
the Transcript of Records after the mobility
period4. Individuals should not be asked to
negotiate academic recognition with staff
members who are not authorised to do so
or with a committee, before or after their
study abroad period, neither should the
student be asked to sit for any other examinations or have to do extra work after
having returned.

The Erasmus+ programme provides a template for the Learning Agreement, where the requirements for
responsible persons are defined as follows:
Responsible person in the sending institution: an academic who has the authority to approve the mobility
programme of outbound students (Learning Agreements), to exceptionally amend them when it is needed, as
well as to guarantee full recognition of such programmes on behalf of the responsible academic body.
Responsible person in the receiving institution: an academic who has the authority to approve the mobility
programme of incoming students and is committed to give them academic support in the course of their
studies at the receiving institution.
4

37

Selection of partner institutions

It is suggested to make exchange agreements with institutions:
yy that offer transparent descriptions of
their programmes, including learning
outcomes, credits, learning and
teaching approaches and assessment
methods;
yy whose learning, teaching and
assessment procedures can be
accepted by the sending institution
without requiring the student to take
any additional work or examination;
yy that are duly quality assured
according to their respective national
systems.

Nota Bene

Agreements may not only be made with institutions offering similar programmes, but
also with those providing programmes that
are complementary.

38

Integration of credit mobility into

programmes
Structuring credit mobility in the curricula
facilitates recognition. Institutions can:
yy identify the semester or year when
a period of study abroad would best
fit into the programme (mobility
window);
yy schedule in that semester/year
the educational components with
learning outcomes that can be easily
achieved abroad (e.g. international or
comparative courses, supplementary/
elective courses, preparation of
dissertation, language courses, work
placements);
yy identify partner institutions, where
compatible/complementary learning
outcomes could be achieved.

In the Erasmus+ programme, several charters such as the Erasmus Charter for
Higher Education (Institutional Commitment), the European Quality Charter
for Mobility, the Erasmus Student Charter (European Code of Good Practice
for Erasmus+ students) provide a framework for arranging credit mobility and
recognition.

4.3. Grade distribution

Due to different cultural and academic
traditions, European educational systems
have developed not only different national grading scales but also different ways of
using them within the same country, in different subject areas or institutions. While
it is essential to acknowledge these differences, it is also important to make them
transparent within the European Higher
Education Area, so that grades awarded in
all countries, subject areas or institutions
can be properly understood and correctly
compared.

Even in cases when transferring the grades

is not necessary in the local academic tradition of receiving institutions, calculating
a grade distribution table will facilitate fair
treatment of the incoming students on
their return to the sending institution. It
should be noted that it is also good practice to provide internal boards of examiners
with detailed statistical data on examination grading in order to make the process
more transparent and indicate any disparities which may indicate issues for further
consideration.

Mobile students have the right to fair treatment and to transparency of their grades
when credits are transferred from one institution to another, as access to further
studies, grants or other benefits may depend on their level of performance. Transparency of performance levels is equally
important for graduates applying for a job
in their own or in another country.

Partners in joint degree programmes

should agree in advance within their consortium how they will deal with grading and
transfer of grades.

To ensure transparent and coherent information on the performance of the individual student, each HEI should provide
in addition to their national/institutional grading scale and an explanation of the
scale a statistical distribution table of the
passing grades awarded in the programme
or field of study attended by the student
(grade distribution table) showing how the
grading scale is actually used in that programme. The grade distribution table was
first introduced in the ECTS Users Guide
in 2009, as a replacement for the previous
ECTS grading scales (A, B, C, D, E), which
are not used anymore.

Grade distribution tables show how the existing national or institutional scale is being
used in the institution whether in open
access or selective systems and allow for
comparison with the statistical distribution
of grades in a parallel reference group of
another institution. They represent the statistical distribution of positive grades (pass
and above) awarded in each field of study
in a specific institution. It is important to
provide additional information on success
rates at the same level of aggregation, but
these should not be used for transfer.
Grade distribution tables have to be developed in a standardised format for reference groups of students enrolled in degree
programmes belonging to the same field of
studies. Such groups should be of reliable
size in terms of number of students and
number of years considered.

39

Calculating the grade distribution tables is a task that in many institutions will be undertaken at centralised level. The production of distribution tables should not cause undue
difficulties in institutions as the required data are generally available in institutional information systems and the calculation of percentages is easily done with simple software. It
only requires the following steps:
1. Identify the reference groups within
your institution by using objective
and transparent criteria which should
be attached to the grade distribution
tables produced. In the absence
of methods based on comparable
learning outcomes, it is recommended
to use the ISCED-F classification which
offers a standardised and hierarchical
classification of fields of study. In order
to have reference groups that are
large enough for a statistically relevant
comparison, it is recommended to
use an ISCED code at the narrow or
detailed levels (UNESCO Institute for
Statistics, 2014).

40

2. Calculate the absolute number of

passing grades awarded to each
reference group identified in at least
the last two years. Remember that
information on success rates may be
provided in general terms but not in
this calculation.
3. Calculate the grade distribution in
terms of percentages of the passing
grades awarded to the reference group
and develop cumulative percentages.
As a result, there will be a grade
distribution table with percentages
and cumulative percentages for each
reference group identified.

The following is an illustrative example of a grading table:

Grades used in
institution (from
highest to lowest
passing grade)*

Number of passing
grades awarded to
the reference group

Percentage of each
grade with respect
to the total passing
grades awarded

Cumulative
percentage of
passing grades
awarded

10

50

5%

5%

100

10%

15%

350

35%

50%

300

30%

80%

200

20%

100%

1,000

100%

Total:

* Grading systems/approaches may be established at national level.

When included in a students Transcript of Records and Diploma Supplement, the table will
facilitate the interpretation of each grade awarded and will not require any further calculation. The on-going European Grade Conversion System project (EGRACONS) is developing
examples for the visual presentation of a grading table.

4.4 Grade conversion

When institutions decide to transfer their
mobile students grades, the academic responsible for credit transfer should compare the grade distribution table from his/
her reference group with the one developed by the other institution for the parallel reference group. The position of each
grade within the two tables can be compared and, on the basis of this comparison,
individual grades are converted.

Typically, the percentage ranges of the

grades overlap. The objective of the exercise is transparency. Therefore, the receiving institution should decide in advance
whether they will take the minimum, average or maximum comparable grade of
overlapping ranges.
Annex 2 includes examples of how grade
conversion can be put into practice.

41

ECTS and lifelong

learning

ECTS and lifelong learning

This section deals with the role of ECTS in facilitating lifelong learning, open
learning opportunities and the recognition of prior learning and experience.
5.1 Lifelong learning open learning opportunities
The higher education learning landscape
is changing with the rapid development of
more diversified and flexible learning opportunities including blended learning,
new forms of open online learning, Massive Open Online Courses (MOOCs), Open
Educational Resources (OER), work-based
learning, self-directed learning, individual
learning pathways, continuing professional development (see chapter 3). A growing
number of learners follow stand-alone
educational units or courses, without pursuing a specific qualification. Higher education institutions are faced with the need
to satisfy a diversified student group and
provide opportunities for individual learning pathways and different modes of learning. Consequently, many are diversifying
and offering educational components with
innovative modes of learning and teaching for all, through new technologies and
Open Educational Resources.

44

The strength of ECTS is that it can be used

in all these lifelong learning contexts, applying the same principles for credit allocation, award, accumulation and transfer.
In the same way as credits are allocated to
component parts of programmes, credits allocated for open learning and other
modes of lifelong learning are based on the
workload typically needed to achieve the
defined learning outcomes.
Providers of all formally (i.e. in the same
way and meeting the same standards as
conventional higher education institutions) quality assured higher education
such as open learning are encouraged to
use ECTS with the same transparent mechanisms as described in this Guide. This
will greatly facilitate transition between
different modes of learning, recognition
and transfer, while increasing learner and
stakeholder confidence in the outcomes of
open learning.

Nota Bene

Continuing Professional Development (CPD) is increasingly recognised to be

essential for those working in regulated professions. This is particularly true in
the healthcare professions. CPD has a cross-border dimension which is increasingly significant. Whether voluntary or mandatory, it is perceived by professionals and providers alike as a mode of lifelong learning. It embraces formal,
non-formal and informal learning. While elements of CPD may be converted
into second cycle (Master) qualifications or into professional doctorates (depending on the national jurisdiction), CPD as a purely professional practice has
a specific character: it may be self-managed and evaluated by peer-reviewed
self-evaluation. Considerations of employability, continued right to practice,
safeguarding standards of professional practice, protecting the public and, in
the healthcare professions, patient safety nevertheless mean that its attainment must be measurable, verifiable and certified by a recognised/authorised
authority.
How this is to be achieved remains a matter of debate within the CPD community. Both the European Credit System for Vocational Education and Training
(ECVET) and ECTS are perceived to be relevant, since CPD may be located at
any of the eight EQF levels. However, the interface between the two systems is
not yet sufficiently permeable and the different professions have differing cultures and national sub-cultures. Discussion on relations between the European
credit systems is on-going and it is hoped, will lead to greater clarity on the use
of credits for CPD. Meanwhile CPD providers at levels five to eight of the EQF
are encouraged to consider the appropriateness of ECTS credits for purposes
of transparency, recognition, accumulation and transfer, using the methodology outlined in this Guide.

45

Credits awarded for all forms of higher education including continuing and professional education may be recognised and
accumulated towards a qualification or not,
depending on the desire of the student
and/or the requirements for the award of
the qualification. Some independent learners may only be interested in following an
educational component without wishing
to obtain a qualification, but the allocation
and recording of credits may allow them to
use these in the future if they wish.

Documenting all learning achievements

and awarding an appropriate number of
ECTS credits at the level of the learning
makes it possible for this learning to be
recognised in a transparent, authenticated
way so that the credits may contribute to
a future qualification. Validation and recognition instruments in formal education
should adapt to the developing of more diversified, flexible education environment,
acknowledging new forms of open learning made possible by technology. The correct use of ECTS will greatly improve and
facilitate this process.

5.2 Recognition of prior learning and experience

Higher education institutions should be
competent to award credits for learning
outcomes acquired outside the formal
learning context through work experience,
voluntary work, student participation,
independent study, provided that these
learning outcomes satisfy the requirements
of their qualifications or components.
The recognition of the learning outcomes
gained through non-formal and informal
learning should be automatically followed
by the award of the same number of ECTS
credits attached to the corresponding part
of the formal programme.
As with formal education, the award of
credits is preceded by an assessment to
verify the achievement of learning outcomes. The assessment methods and criteria should be constructed to measure
the achievement of the required learning

46

outcomes at the appropriate level, without reference to specific learning activities

or workload. For example, participation in
classroom discussion of the subject matter
would no longer be considered in assessment, whereas the corresponding learning
outcome of constructing arguments while
interacting with a group would become
relevant. Appropriate staff should be appointed in each department or subject
area, who should have the formal authority and training to award credits for learning outcomes acquired outside the formal
learning context on the basis of transparent criteria established and published by
the Institution. It should be understood that
they will be expected to report on, and document, their decisions through regular reports to an appropriate committee (e.g. at
departmental, faculty or institutional level).

Nota Bene

There is a wide range of assessment methods for recognising prior learning

and experience. One of the assessment tools is a portfolio method. Portfolios
include documents that learners have collected in order to reveal individual
skills acquired in various ways.
A portfolio takes into account a collection of materials that verify skills and
knowledge acquired through previous experience in non-formal and informal
learning. A portfolio includes references from employers and supervisors; it
may include a performance appraisal, CV and other documents. By using a
portfolio the assessor analyses a range of information that learners have provided. Learners may require help and advice when preparing their portfolios.

Institutions should develop recognition

policies for non-formal or informal learning. These policies should include elements
such as advice, feedback to learners on the
results of the assessment and the possibility for learners to appeal. Institutions should
also create facilities for advice, counselling
and recognition of non-formal and informal learning. These may take different
forms depending on national and institutional practices (e.g. they may exist within
single higher education institutions or as

joint centres for several institutions). Institutions policies and practices should be
published prominently on their websites.
Recognising non-formal and informal learning helps make HEIs more socially inclusive.
Widening access opportunities for learners
from professional life and a range of non-traditional learning environments helps make
lifelong learning a reality. Institutions should
be particularly open to the recognition of
vocational education and training.

47

Nota Bene

The process of awarding credit to non-formal or informal learning has four

main stages:
1. Initial advice and guidance (what does the process involve for the
learner, the credit limits for non-formal/informal learning; what are
the costs, roles and responsibilities of learner and tutor/advisor; and
different learning pathways to a qualification).
2. Support (reflective process; understanding learning outcomes;
identifying own learning outcomes; evidence gathering and selection).
3. Recognition/assessment (assessment of evidence of achievement of
learning outcomes and assessment criteria).

Nota Bene

4. Award of credit (credit awarded through this process is of same value as

credit gained through formal learning).

ECVET
The European Credit System for Vocational Education and Training (ECVET)
was established through a Recommendation of the European Parliament and
the Council in 2009 (2009/C 155/02).
ECVET is intended to facilitate the transfer, accumulation and recognition of
assessed learning outcomes of individuals who are aiming to achieve a qualification in vocational education and training (VET).
Like ECTS, ECVET facilitates and supports students in shaping their own learning pathway through accumulation of credits whether within a certain institution, from institution to institution, from country to country, and between different educational sub-systems and contexts of learning (i.e. formal,
non-formal and informal learning), and helping them to build on their individual learning styles and experiences.
Like ECTS, ECVET is based on the notion of 60 credits, but the allocation of
credits is a different one. Often ECVET is used to record and accumulate assessed learning outcomes, without a conversion in credit points. Therefore,
instead of credit conversion, the recognition of learning from VET should be
based on learning outcomes.

48

ECTS and quality

assurance

ECTS and quality assurance

This section outlines how ECTS contributes to quality enhancement in HEIs and
gives examples for the evaluation of ECTS implementation.

Nota Bene

The primary responsibility for quality assurance lies with each institution, as agreed
by Education Ministers of the countries involved in the Bologna Process (Berlin Communiqu, 2003). Internal quality assurance
involves all procedures undertaken by higher education institutions to ensure that
the quality of their programmes and qualifications meets their own specifications
and those of other relevant bodies such as
quality assurance agencies. External quality

reviews undertaken by quality assurance

agencies provide feedback to institutions
and information to stakeholders. Quality
assurance principles and processes apply
to all modes of learning and teaching (formal, non-formal, informal, new modes of
learning, teaching and assessment). The
European Standards and Guidelines for
Quality Assurance in the European Higher
Education Area (ENQA, 2005) support internal and external quality assurance.

The European Standards and Guidelines (ESG) are a set of standards and
guidelines for internal and external quality assurance in higher education. The
ESG are not standards for quality, nor do they prescribe how the quality assurance processes are implemented, but they provide guidance, covering the
areas which are vital for successful quality provision and learning environments
in higher education. The ESG should be considered in a broader context that
also includes qualifications frameworks, ECTS and the Diploma Supplement
that also contribute to promoting the transparency and mutual trust in higher
education in the EHEA.
Standards 1.2, 1.3, 1.4 and the associated guidelines refer to areas related to ECTS
(in particular programme design, Student-Centred Learning, teaching and assessment and student admission, progression, recognition and certification).

50

Good practice in using ECTS will help institutions improve the quality of their programmes and their learning mobility offer.
Thus, ECTS use should be quality assured
through appropriate evaluation processes (e.g. monitoring, internal and external
quality reviews and students feedback)
and continuous quality enhancement.
In evaluating the effectiveness of a programme (including the learning outcomes,
workload and assessment methods) a
number of measures will be used. These
may include high dropout or failure rates

or longer completion times. A programme

can be considered effective when its goals
are attained in due time, that is to say when
students achieve the defined learning outcomes, accumulate the required credits
and obtain the qualification as planned in
the programme. However, care should be
taken in any analysis to discriminate critically between the elements, as they may
also indicate ineffective planning or delivery of the programme or inadequate measures for supporting students.

The following indicators can be used for evaluating the quality of ECTS implementation:
yy Educational components are
expressed in terms of appropriate
learning outcomes, and clear
information is available concerning
their level, credits, delivery and
assessment;
yy Studies can be completed in the time
officially allocated to them (i.e. the
workload associated with an academic
year, a semester, trimester or a single
course component is realistic);

and results gained and follows up with

appropriate revision;
yy Students are provided with detailed
information and advice so that they
can follow progression rules, exploit
options for flexible pathways and
select educational components
at an appropriate level for their
qualification;
yy Students are informed promptly of
their results.

yy Annual monitoring examines any

variations in patterns of achievement

51

For mobile students and recognition, this means that:

yy Credit transfer processes are included
in the monitoring, review and
validation procedures;

yy Detailed transcripts are provided

recording the credits and grades
awarded;

yy Appropriate staff are designated as

responsible for credit recognition and
transfer matters;

yy Recognition is given to all credits

associated with successfully
completed educational components
undertaken as part of an approved
Learning Agreement in its final
version; results are issued and
transmitted promptly;

yy Learning Agreements are completed

in all cases; their development, and
any subsequent changes to them,
are subject to sensitive yet robust
approval processes;
yy Incoming mobile students undertake
educational components from the
existing Course Catalogue; they
are assessed and graded like local
students;

yy Grading tables exist for interpreting

the grades awarded, so that grades
and not just credits are properly
reflected in any final qualifications
gained.

Student representatives should be actively engaged in quality assurance processes for ECTS:
yy In internal quality assurance, where
students provide information (by
responding to surveys on a regular
basis, focus groups); participate in
the preparation of the institutions
self-assessment reports; are actively
engaged in the bodies responsible for

52

internal quality assurance processes

and monitoring of the ECTS credit
allocation.
yy In external quality assurance, where
students are members of external
review panels of higher education
institutions and/or programmes.

ECTS and supporting

documents

ECTS and supporting documents

Use of ECTS is supported by documents based on the principles outlined in this
Guide. This section suggests the elements to be included in these documents,
as they represent a widely used and accepted way of communicating information which is useful for all students (including mobile and non-mobile students),
academic and administrative staff, employers and other stakeholders.
To serve the needs of students, institutions should record their achievements in a transparent way which may be easily understood. Therefore, this Guide provides the information items that should be included in the main mobility documents, in order to foster
better understanding between different institutions and countries, internal and external
stakeholders.

7.1 Course Catalogue

The Course Catalogue includes detailed,
user-friendly and up-to-date information
on the institutions learning environment
that should be available to students before entering and throughout their studies
to enable them to make the right choices
and use their time most efficiently. The
information concerns, for example, the
qualifications offered, the learning, teaching and assessment procedures, the level
of programmes, the individual educational
components and the learning resources.
The Course Catalogue should include the
names of people to contact, with information about how, when and where to contact them.
The Course Catalogue should be published
on the institutions website, indicating
the course/subject titles in the national

54

language (or regional language, if relevant)

and in English, so that all interested parties
can easily access it. It should be published
sufficiently in advance for prospective students to make their choices.
The institution is free to decide the format
of the Catalogue, as well as the sequencing
of the information. However, following a
common structure as set out below makes
Course Catalogues more easily comparable and improves transparency. In any
case, the Course Catalogue should include
general information on the institution, its
resources and services, as well as academic
information on its programmes and individual educational components.

Course Catalogue

Recommended elements for the Course Catalogue

General information:
yy name and address
yy description of the institution
(including type and status)
yy academic authorities
yy academic calendar
yy list of programmes offered
yy admission requirements,
including language policy, and
registration procedures

yy arrangements for the

recognition of credit mobility
and prior learning (formal,
informal and non-formal)
yy ECTS credit allocation policy
(institutional credit framework)
yy arrangements for academic
guidance

Resources and services:

yy student affairs office

yy learning facilities

yy accommodation/housing

yy international mobility
possibilities

yy meals
yy cost of living
yy financial support for students
yy medical facilities
yy insurance
yy facilities for students with
disabilities and special needs

yy practical information for

incoming mobile students
yy language courses
yy work placement possibilities
yy sports and leisure facilities
yy student associations

55

Course Catalogue

Information on programmes:
yy qualification awarded

yy programme learning outcomes

yy length of programme

yy programme structure diagram

with credits (60 ECTS per fulltime equivalent academic year)

yy number of credits
yy level of qualification according
to the National Qualification
Framework and the European
Qualifications Framework
yy field(s) of study (e.g. ISCED-F)
yy specific admission requirements
(if applicable)
yy specific arrangements for
recognition of prior learning
(formal, non-formal and
informal) (if applicable)
yy qualification requirements
and regulations, including
graduation requirements (if
applicable)
yy profile of the programme (see
chapter on programme design)

yy mode of study (full-time/parttime/e-learning etc.)

yy examination regulations and
grading scale
yy obligatory or optional mobility
windows (if applicable)
yy work placement(s) (if
applicable)
yy work-based learning
yy programme director or
equivalent
yy occupational profiles of
graduates
yy access to further studies

For joint programmes, some additional elements are recommended:

yy information on the form of
the diploma and Diploma
Supplement ( joint/double/
multiple)

56

yy members of consortium and

their role
yy mobility structure of the
programme

Course Catalogue

Information on individual educational components:

yy code
yy title
yy type (compulsory/optional)
yy cycle (short/first/second/third)
yy year of study when the
component is delivered
(if applicable)
yy semester/trimester when the
component is delivered
yy number of ECTS credits
allocated
yy name of lecturer(s)
yy learning outcomes

yy mode of delivery (face-to-face/

distance learning etc.)
yy prerequisites and co-requisites
(if applicable)
yy course content
yy recommended or required
reading and other learning
resources/tools
yy planned learning activities and
teaching methods
yy assessment methods and
criteria
yy language of instruction

7.2 ECTS and supporting documents for credit mobility

The Learning Agreement provides an official, binding commitment between the student,
the sending institution, and the receiving institution/organisation/company on all the
learning activities to be carried out.
The approval of the Learning Agreement and its amendments is possible through digital
signatures or copies of scanned signatures, sent electronically, according to institutional
regulations or practice.

57

Credit Mobility

7.2.1 Learning Agreement for credit mobility for studies

Recommended elements for the Learning Agreement for credit mobility for
studies:
yy educational components
from which the student will
be exempted at the sending
institution if the components
taken abroad are successfully
completed or stipulating that
the mobility period as a whole
will be recognised (for example,
this will be the case of mobility
windows and degrees which
integrate a compulsory period
abroad)

yy name and contact details of the

student
yy names, addresses and academic
and/or administrative contact
persons of sending and
receiving institutions
yy students field of study at
sending institution (ISCED-F
codes)
yy study cycle (short/first/second/
third cycle)

yy signatures of the three parties

(the student, representatives
of sending and receiving
institutions)

yy period of study (from/to) at the

receiving institution
yy study programme abroad: link
to the Course Catalogue at the
receiving institution and list of
educational components to
be taken (with codes and ECTS
credits)

7.2.2 Learning Agreement for work placements

The Learning Agreement is also essential
for work placements, as a binding document outlining the learning activities to be
carried out by the student within this educational component.
The commitment of the receiving organisation is to provide quality work placement,
relevant to the students learning path,
with clearly defined learning outcomes,
and to issue a Work Placement Certificate
upon completion of the work placement.

58

The commitment of the sending institution is to ensure the quality and relevance
of the work placement, monitor the students progress, and to grant recognition
of the ECTS credits for the successfully
completed learning outcomes.
The Learning Agreement for work placements should be signed by the three parties: the student, the sending institution
and the receiving organisation/company.

Work Placements

Recommended elements for the Learning Agreement for work placements:

yy name and contact details of the
student

yy number of working hours per

week

yy names, addresses and contact

persons of sending institution
and receiving organisation/
company/etc.

yy level of competence in the

workplace language that the
student has or agrees to acquire
by the start of the study period
(if applicable)

yy students field of study at

sending institution (ISCED-F
codes)
yy study cycle (short/first/second/
third cycle)
yy type of organisation/company
(private/public/etc.)
yy period of training (from/to) at
the receiving institution and
ECTS credits
yy learning outcomes to be
acquired by the trainee at the
end of the traineeship
yy detailed programme of the
traineeship period, including
tasks/deliverables

yy monitoring arrangements and

evaluation plan
yy provisions for changes for the
Learning Agreement for work
placements
yy recognition arrangements in
the sending institution
yy signatures of the three parties
(the student, representative
of the sending institution,
and receiving organisation/
company including the
supervisor of the trainee)

59

7.3 Transcript of Records

The Transcript of Records provides an upto-date record of students progress in
their studies: the educational components
they have taken, the number of ECTS credits they have achieved, and the grades they
have been awarded.

Transcript of Records

Since the Transcript is a vital document for

recording progress and for recognising
learning achievements, it is crucial to determine who is responsible for producing
it, how it is issued, and how it is delivered.
Most institutions produce the Transcript of
Records from their institutional databases.
It is important to keep it in mind that the
Transcript may be used in other contexts,

In case of credit mobility, the receiving institution provides a Transcript of Records

to all mobile students and sends it to the
sending institution and the student at the
end of their period of study, in order to certify formally the work completed, the credits awarded, and the local grades received
during the mobility period. This should be
sent within a reasonably short period of
time after proclamation of the students results at the receiving institution (see chapter on credit mobility and recognition).

Recommended elements for the Transcript of Records:

yy name of the student
yy ID and/or contact details of the
student (if applicable)
yy names and contacts of the
institution
yy field of study of the student
and/or name of the programme
yy current year of study

60

thus information should be provided in a

transparent, complete and clear way.

yy educational components taken

at the institution (with codes,
credits and local grades)
yy description of the institutional
grading system
yy grade distribution information
for the reference group
identified
yy date of issue and signature of
the responsible person

The sending institution should provide the

student with their Transcript of Records (or
equivalent document/database), without
further requirements from him or her in
a reasonable period of time. This ensures
clarity about the recognition outcomes of
the mobility period abroad.
In mobility for studies, it is recommended
to include the components that have been
replaced in the students home degree,
the number of credits that they represent
and, when applicable, the translation of
the grades received by the student abroad.

When the mobility period is recognised as

a whole rather than component by component, the sending institution should just
record the number of credits, local grades
(where applicable) and learning outcomes
defined for the whole mobility period.
In the case of traineeships, the Transcript
of Records of the sending institution will
contain at least the information necessary
to fulfil all the recognition arrangements
agreed in the Learning Agreement before
the mobility. This may include granting a
concrete number of credits, a grade, etc.

7.4 Work Placement Certificate

Work Placement Certificate

The Work Placement Certificate aims to provide transparency and bring out the value of
the experience of the students work placement. This document is issued by the receiving
organisation/enterprise upon the trainees completion of the work placement, and it can
be complemented by other documents, such as letters of recommendation.

Recommended elements for the Work Placement Certificate:

yy name of the student
yy name of the organisation/
enterprise
yy contact details of the
organisation/enterprise [street,
city, country, phone, e-mail
address, website]
yy type of organisation/enterprise
(private/public/third sector/)
yy start and end of the work
placement

yy detailed programme of the work

placement, listing the tasks
yy knowledge, skills (intellectual
and practical) and competences
acquired (learning outcomes
achieved)
yy evaluation of the students
performance
yy date of issue, name and
signature of the responsible
person at the receiving
organisation/enterprise

61

Acknowledgements

Acknowledgements
This Guide has drawn on the considerable amount of work that has been done
in recent years within the Bologna Process and in individual countries. It would
be impossible to give credit to all the organisations and individuals who have
carried this out.
In particular, the European Commission wishes to thank the members of the Ad-hoc
Working Group, nominated by countries of the European Higher Education Area and participating organisations on the revision of the ECTS Users Guide for their support and
commitment:
Ivan Babyn (Ukraine)

Janerik Lundquist (Sweden)

Tim Birtwistle (United Kingdom)

Raimonda Markeviciene (Lithuania)

Regine Bolter (Austria)

Lene Oftedal (Norway)

Howard Davies (European University

Association EUA)

John Reilly (United Kingdom)

Batrice Delpouve (France)

Roza Dumbraveanu (Moldova)

Anthony Vickers (United Kingdom)

Luc Franois (Belgium)

Nevena Vuksanovic (European Students

Union ESU)

Volker Gehmlich (Germany)

Robert Wagenaar (The Netherlands)

Nerses Gevorgyan (Armenia)

Judit Hidasi (Hungary)
Maria Kelo (European Association for
Quality Assurance in Higher Education
ENQA)
Eliane Kotler (France)
Sandra Kraze (European Association
of Institutions in Higher Education
EURASHE)

64

Maria Sticchi Damiani (Italy)

Annex 1 Glossary

Glossary
A

Accumulation of credits

The process of collecting credits

awarded for achieving the learning outcomes of educational components
in formal contexts and for other learning activities carried out in informal and non-formal contexts. A student can accumulate
credits in order to obtain qualifications,
as required by the degree-awarding institution, or to document personal achievements for lifelong learning purposes.
Allocation of credits
The process of assigning a number of credits to qualifications, degree programmes
or single educational components. Credits are allocated to entire qualifications or
programmes according to national legislation or practice, where appropriate, and
with reference to national and/or European
qualifications frameworks. They are allocated to educational components, such
as course units, dissertations, work-based
learning and work placements, taking as
a basis the allocation of 60 credits per
full-time academic year, according to the
estimated workload required to achieve
the defined learning outcomes for each
component.
Assessment methods
The whole range of written, oral and practical tests/examinations, projects, performances, presentations and portfolios that
are used to evaluate the learners progress and ascertain the achievement of the
learning outcomes of an educational component (unit/module).

66

Assessment criteria
Descriptions of what the learner is expected to do and at what level, in order to
demonstrate the achievement of a learning
outcome.
The assessment methods and criteria for
an educational component have to be appropriate and consistent with the learning
outcomes that have been defined for it and
with the learning activities that have taken
place.
Award of credits
The act of formally granting students and
other learners the credits that are assigned
to the qualification and/or its components
if they achieve the defined learning outcomes. National authorities should indicate which institutions have the right to
award ECTS credits. Credits are awarded
to individual students after they have completed the required learning activities and
achieved the defined learning outcomes,
as evidenced by appropriate assessment. If students and other learners have
achieved learning outcomes in other formal, non-formal, or informal learning contexts or timeframes, credits may be awarded through assessment and recognition of
these learning outcomes.

Competence

The European Qualifications

Framework (EQF) defines competence as the ability to use knowledge,
skills and personal, social and/or methodological abilities, in work or study situations
and in professional and personal development. In the context of the EQF competence is described in terms of responsibility
and autonomy.
Fostering competences is the object of all
educational programmes. Competences
are developed in all course units and assessed at different stages of a programme.
Some competences are subject-area related (specific to a field of study), others are
generic (common to any degree course). It
is normally the case that competence development proceeds in an integrated and
cyclical manner throughout a programme.
Continuing Professional Development
(CPD)
An aspect of lifelong learning, sometimes
referred to as Continuing Professional Education, CPD describes the skills, knowledge
and experience that an individual gains formally and informally in his work and which
builds on his basic qualifications and training. Increasingly in professional and vocational careers there is a formal requirement
to continue to learn and develop knowledge, skills and competences throughout
careers to keep up to date and be able to
work safely, legally and effectively. Formal
CPD which is a professional requirement
is validated and documented. Increasingly

employers expect to have a formal authenticated record of an individuals CPD and it

consequently has become an important element in the curriculum.
Course Catalogue
The Course Catalogue includes detailed,
user-friendly and up-to-date information
on the institutions learning environment
(general information on the institution,
its resources and services, as well as academic information on its programmes and
individual educational components) that
should be available to students before entering and throughout their studies to enable them to make the right choices and
use their time most efficiently.
The Course Catalogue should be published
on the institutions website, indicating the
course/subject titles in the national language (or regional language, if relevant)
and in English, so that all interested parties
can easily access it. The institution is free
to decide the format of the Catalogue, as
well as the sequencing of the information.
It should be published sufficiently in advance for prospective students to make
their choices.

67

Course unit

Cycle

A self-contained, formally structured learning experience. It should have a coherent

and explicit set of learning outcomes, defined learning activities consistent with the
time allocated within the curriculum, and
appropriate assessment criteria.

One of the objectives in the Bologna Declaration in 1999 was the adoption of a system
based on two main cycles, undergraduate
and graduate. In 2003 doctoral studies
were included in the Bologna structure and
referred to as the third cycle. The EHEA has
thus defined a hierarchy of three Higher
Education cycles (first cycle, second cycle
and third cycle). All higher education qualifications in the European Higher Education
Area are located within these three cycles.

Credit (ECTS)
ECTS credits express the volume of learning based on the defined learning outcomes and their associated workload. 60
ECTS credits are allocated to the learning
outcomes and associated workload of a
full-time academic year or its equivalent,
which normally comprises a number of
educational components to which credits
(on the basis of the learning outcomes and
workload) are allocated. ECTS credits are
generally expressed in whole numbers.
Credit mobility
The mobility of an exchange student, who
stays at a host institution for a period,
during which s/he can carry out activities
awarding academic credits, which are then
recognised by the home institution.
Credit transfer
A process that allows credit awarded by
one higher education awarding body to be
recognised and count towards the requirements of a programme at another institution; or that allows credit gained on a particular programme to contribute towards
the requirements of a different one.

68

Cycle (Level) Descriptors

Generic statements about the expected
outcomes for each of the three cycles.
A good example of general cycle (level)
descriptors are the so-called Dublin Descriptors, which have served as one of
the foundations (along with ECTS) for the
Framework for Qualifications of the European Higher Education Area.

Degree mobility

Learning mobility for degree

purposes, even if only part of the
programme is undertaken abroad, e.g. in a
jointly delivered or jointly awarded degree
programme (Mapping University Mobility
Project, 2015).
Degree programme
The set of educational components leading to the award of a degree to a student
after successful completion of all the
requirements.

Diploma Supplement
The Diploma Supplement (DS) is a document accompanying a higher education
diploma, providing a standardised description of the nature, level, context, content
and status of the studies completed by its
holder. It is produced by the higher education institutions according to standards
agreed by the European Commission, the
Council of Europe and UNESCO. The Diploma Supplement is also part of the Europass
framework transparency tools.
It has the following eight sections of
information:
yy the holder of the qualification
yy the qualification
yy its level and function
yy the contents and results gained
yy certification of the supplement
yy details of the national higher
education system concerned
(provided by the National Academic
Recognition Information Centres
(NARICs))
yy any additional relevant information
Graduates in all the countries taking part
in the Bologna Process have the right to
receive the Diploma Supplement automatically, free and in a major European
language.
Dublin Descriptors
The Dublin Descriptors are the cycle descriptors (or level descriptors) presented in 2003 and adopted in 2005 as the

Qualifications Framework of the European

Higher Education Area. They offer generic statements of typical expectations of
achievements and abilities associated with
awards that represent the end of each of
a (Bologna) cycle or level. The descriptors
are phrased in terms of competence levels, not learning outcomes, and they enable to distinguish in a broad and general
manner between the different cycles. A
level descriptor includes the following five
components:
yy knowledge and understanding
yy applying knowledge and
understanding
yy making judgements
yy communication
yy lifelong learning skills

Erasmus+

EU programme for Education,

Training, Youth and Sport for
2014-2020 (Regulation (EU) No 1288/2013).
European Credit Transfer and
Accumulation System (ECTS)
A learner-centred system for credit accumulation and transfer, based on the principle of transparency of learning, teaching
and assessment processes. Its objective is
to facilitate planning, delivery and evaluation of study programmes and student mobility by recognising learning achievements
and qualifications and periods of learning.

69

European Credit System for Vocational

Education and Training (ECVET)
The ECVET system aims at allowing the
transfer, recognition and accumulation of
learning outcomes to obtain a qualification. It is a decentralised system relying on
volunteer participation of Member States
and stakeholders of vocational training,
respecting national legislations and regulations. It gives a methodological framework for describing qualifications in terms
of learning outcomes using units, allowing
the allocation of transferable points for
Member States with different education
and qualification frameworks. ECVET is
founded on partner agreements regarding qualification transparency and mutual
stakeholder trust (ECVET, 2010).
Educational component
A self-contained and formally structured
learning experience (such as: course unit,
module, work placement).
Europass Mobility
Europass is a set of five documents (Curriculum Vitae, Language Passport, Europass
Mobility, Certificate Supplement, Diploma
Supplement) which aim to make skills and
qualifications clearly and easily understood
in Europe. Europass Mobility is a document
to record knowledge and skills acquired
in another European country, completed
by the institutions involved in the mobility of the individual (sending and receiving
institution).
European Higher Education Area (EHEA)
The European Higher Education Area
(EHEA) was launched at the Bologna Process decade anniversary, in March 2010,

70

during the Budapest-Vienna Ministerial

Conference. Building on the main objective of the Bologna Process since its inception in 1999, the EHEA is meant to ensure
more comparable, compatible, coherent
and attractive systems of higher education
in Europe.
European Qualifications Framework for
Lifelong Learning (EQF)
The European Qualifications Framework
for Lifelong Learning is a common European reference framework which enables
countries of the European Union to link
their qualifications systems to one another.
It was adopted by the European Parliament
and Council on 23 April 2008. The EQF
uses eight reference levels based on learning outcomes that are defined in terms of
knowledge, skills and competence. It shifts
the focus from input (lengths of a learning
experience, type of institution) to what a
person holding a particular qualification
actually knows and is able to do. It makes
qualifications more readable and understandable across different countries and
systems in the European Union.

Flexibility

Refers to measures through

which the provision of higher
education is made more flexible. The idea
behind this concept is to open up higher
education to more people and to increase
adaptability to the multiple life worlds in
modern societies. It also relates to flexibility in programme/curriculum design and
approaches to learning and teaching.

Formal learning

Free mover

Learning typically provided by an education or training institution, structured (in

terms of learning objectives, learning time
or learning support) and leading to certification. Formal learning is intentional from
the learners perspective.

A student participating in credit mobility outside an organised student mobility

programme (for example Erasmus+). A
free mover chooses a host institution and
organises his/her credit mobility at that
institution.

Framework for Qualifications of the

European Higher Education Area
(QF-EHEA)
In the European Higher Education Area,
qualifications frameworks are found at two
levels. An overarching framework (QFEHEA) has been adopted in 2005 and all
member countries committed themselves
to develop national qualifications frameworks that are compatible with this overarching framework.
A national qualifications framework for
higher education encompasses all the
qualifications in a higher education system.
It shows the expected learning outcomes
for a given qualification and how learners
can move between qualifications.
The aim of QF-EHEA is to organise national higher education qualifications into an
overarching European-wide qualifications
framework. Within this framework, qualifications are defined according to levels of
complexity and difficulty (Bachelor, Master,
Doctor).
The QF-EHEA identifies four main cycles
which are described by the Dublin Descriptors. They offer generic statements of
typical expectations of achievements and
abilities associated with awards that represent the end of each of a cycle. The short,
first and second cycles are also characterised by credit ranges.

Grade distribution table

Grade distribution tables show

how the existing national or institutional scale is being used in the institution whether in open access or selective
systems and allow for comparison with
the statistical distribution of grades in a
parallel reference group of another institution. They represent the statistical distribution of positive grades (pass and above)
awarded in each field of study in a specific
institution.

Informal learning

Learning resulting from daily

activities related to work, family or leisure which is not organised or
structured in terms of objectives, time or
learning support; it may be unintentional
from the learners perspective; examples
of learning outcomes acquired through informal learning are: skills acquired through
life and work experiences, project management skills, ICT skills acquired at work,
languages learned, intercultural skills acquired during a stay in another country, ICT
skills acquired outside work, skills acquired
through volunteering, cultural activities,
sports, youth work and through activities
at home e.g. taking care of a child (Council
Recommendation 2012/C 398/01).

71

Joint degree

A single document which is

awarded by higher education
institutions offering the joint programme,
and nationally acknowledged as the recognised award of the joint programme
(EQAR, 2015).
Joint programme
An integrated curriculum coordinated and
offered jointly by different higher education institutions and leading to double/
multiple degrees or a joint degree (Ibid.).

Learning mobility is normally understood

to involve physical mobility in which the
learner/student moves to an institution
in another country for part or all of a programme of study. The majority of such mobility takes place in the context of planned
and organised programmes. The credits
from such mobility are formally recognised
by the sending institution.
There is also a considerable amount of free
mover mobility which depends on individual initiative.

An individual engaged in a learning process (formal, non-formal

or informal learning). Students are learners
involved in a formal learning process.

As well as physical mobility it is increasingly

possible for learners to participate in virtual
mobility. This too may be through organised joint or shared curriculum, or through
Open Universities, Open Education Resources, MOOCs, or other on-line material.

Learning Agreement

Learning outcome

A formalised agreement of the three parties involved in mobility the student, the
sending institution and the receiving institution or organisation/enterprise to facilitate the organisation of credit mobility
and its recognition. The agreement is to be
signed by the three parties before the start
of the mobility period and it is intended to
give the student the confirmation that the
credits he/she successfully achieves during
the mobility period will be recognised.

Statements of what a learner knows, understands and is able to do on completion

of a learning process. The achievement
of learning outcomes has to be assessed
through procedures based on clear and
transparent criteria. Learning outcomes are
attributed to individual educational components and to programmes at a whole.
They are also used in European and national qualifications frameworks to describe
the level of the individual qualification.

72

Learning mobility

Learner

Learning pathway

Mobility window

Learning pathway is a route taken by a

learner allowing him/her to build knowledge progressively and acquire the desired
set of competences. The learning pathway
may be signposted through institution
guidance and regulations (including the
recognition of prior learning and experience) and different learning pathways may
lead to the award of the same qualification.
In essence the concept of a learning pathway emphasises the choice of the student
in reaching the desired educational goals.

A mobility window is a period of time reserved for international student mobility

that is embedded into the curriculum of a
study programme (Ferencz et al., 2013).

Level descriptors

An instrument for the classification of qualifications according to a set

of criteria for specified levels of learning
achieved, which aims to integrate and coordinate national qualifications subsystems
and improve the transparency, access, progression and quality of qualifications in relation to the labour market and civil society
(Council Recommendation 2012/C 398/01).

See under Cycle (Level) Descriptors and

Dublin Descriptors.
Lifelong learning
All learning activity undertaken throughout
life, with the aim of improving knowledge,
skills and competences within a personal,
civic, social and/or employment-related
perspective (Communication (2001) 678).
Programmes and services contributing to
lifelong learning within the higher education sector may include mainstream programmes, continuing education, evening
classes, specific programmes for part-time
learners, access to libraries/higher education institution resources, distance learning, training courses, targeted guidance
and counselling services among other actions and initiatives.

Massive Open Online Courses

(MOOCs)

Courses which allow open entry, are free to sign up for, and are delivered online usually with peer or automated
support. They often have large enrolment
numbers.

Module
A course unit in a system in which each
course unit carries the same number of
credits or a multiple of it.

National Qualifications
Framework (NQF)

National qualifications frameworks encompass all education qualifications or all

higher education qualifications, depending on the policy of the country concerned
in an education system. They show what
learners may be expected to know, understand and be able to do on the basis of a given qualification (learning outcomes) as well
as how qualifications within a system articulate, that is how learners may move between
qualifications in an education system.
National qualifications frameworks are developed by the competent public authorities in the country concerned, in cooperation with a broad range of stakeholders
including higher education institutions,
students, staff and employers.

73

Non-formal learning

Progression

Learning which takes place through

planned activities (in terms of learning objectives, learning time) where some form
of learning support is present (e.g. learner-teacher relationships); it may cover
programmes to impart work skills, adult literacy and basic education for early school
leavers; very common cases of non-formal learning include in-company training,
through which companies update and improve the skills of their workers such as ICT
skills, structured on-line learning (e.g. by
making use of open educational resources), and courses organised by civil society
organisations for their members, their target group or the general public (Ibid.).

The process which enables learners to pass

from one stage of a qualification to the next
and to access educational programmes
that prepare for qualifications at a higher
level than those he/she already possesses.

Open Educational Resources

(OER)

Digitised materials offered freely and openly for educators, students and
self- learners to use and reuse for teaching,
learning and research; it includes learning
content, software tools to develop, use and
distribute content, and implementation
resources such as open licenses; OER also
refers to accumulated digital assets that
can be adjusted and which provide benefits
without restricting the possibilities for others to enjoy them (Ibid.).

Programme (educational)

A set of educational components based on learning outcomes that are recognised for the award
of a qualification.

74

Progression rules
Set of rules that define conditions for learners progression within qualifications and
towards other qualifications.

Qualification

Any degree, diploma or other certificate issued by a competent authority attesting the successful
completion of a recognised programme of
study.
Quality assurance
The process or set of processes adopted
nationally and institutionally to ensure the
quality of educational programmes and
qualifications awarded.
Quality assurance should ensure a learning
environment in which the content of programmes, learning opportunities and facilities are fit for purpose. Quality assurance
is often referred to in the context of a continuous improvement cycle (i.e. assurance
and enhancement activities).

Recognition (academic
recognition)

Approval of courses, qualifications, or diplomas from one (domestic or

foreign) higher education institution by
another for the purpose of admitting students to undertake further studies.
Academic recognition can also be sought
for an academic career at a second institution and in some cases for access to other
employment activities on the labour market (academic recognition for professional
purposes). As regards the European Higher
Education Area, three main levels of recognition can be considered, as well as the instruments attached to them (as suggested
by the Lisbon Convention and the Bologna
Declaration):
i. recognition of qualifications, including
prior learning and professional
experience, allowing entry or re-entry
into higher education;
ii. recognition of short study periods in
relation to student mobility, having
as the main instrument the ECTS
(European Credit Transfer System);
iii. recognition of full degrees, having
as the main instrument the Diploma
Supplement (Vlsceanu et al., 2004).
Recognition of credits
The process through which an institution certifies that learning outcomes
achieved and assessed in another institution satisfy (some or all) requirements of
a particular programme, its component or
qualification.

Recognition of non-formal and informal

learning
The process through which an institution certifies that the learning outcomes
achieved and assessed in another context
(non-formal or informal learning) satisfy
(some or all) requirements of a particular
programme, its component or qualification.
Recognition of prior learning and
experience
The validation of learning outcomes,
whether from formal education or non-formal or informal learning, acquired before
requesting validation (Council Recommendation 2012/C 398/01).
Recognition of professional
qualifications
Directive 2005/36/EC establishes rules for
EU Member States on access to or pursuit
of a regulated profession upon possession
of specific professional qualifications. The
Directive stipulates that the host Member
State shall recognise professional qualifications obtained in another Member State
which allow the holder of the said qualifications to pursue the same profession
there for access to and pursuit of that
profession.
The recognition of professional qualifications by the host Member State allows
beneficiaries to gain access in that Member State to the same profession as that for
which they are qualified in the home Member State and to pursue it in the host Member State under the same conditions as its
nationals (Directive 2005/36/EC).

75

Student

A learner enrolled on a formal

educational programme at a
higher education institution. Please note:
The question of whether to refer to students or learners in this Guide was discussed in depth in the working group and
with stakeholders. Due to the general shift
towards more flexible learning provision it
was agreed that the term learner is preferable in most contexts. However, it was
recognised that since most higher education systems are still organised around provision of formal programmes to a clearly
defined student body, the term student
would be used to encompass all learners
in higher education institutions (whether
full-time or part-time, engaged in distance,
on-campus or work-based learning, pursuing a qualification or following stand-alone
educational units or courses).
Student-Centred Learning
A learning approach characterised by innovative methods of teaching which aim to
promote learning in communication with
teachers and students and which takes
students seriously as active participants in
their own learning, fostering transferable
skills such as problem-solving, critical and
reflective thinking (ESU, 2010).

76

Transcript of Records

An up-to-date record of the students progress in their studies:

the educational components they have
taken, the number of ECTS credits they
have achieved, and the grades they have
been awarded. It is a vital document for
recording progress and for recognising
learning achievements, including for student mobility. Most institutions produce
the Transcript of Records from their institutional databases.
Transfer (of credits)
The process of having credits awarded in
one context (programme, institution) recognised in another formal context for the
purpose of obtaining a qualification. Credits awarded to students in one programme
may be transferred from an institution to
be accumulated in another programme,
offered by the same or another institution.
Credit transfer is the key to successful study
mobility. Institutions, faculties, departments may make agreements which guarantee automatic recognition and transfer
of credits.

Validation

A process of confirmation by an
authorised body that an individual has acquired learning outcomes measured against a relevant standard and consists of the following four distinct phases:
1. Identification through dialogue
of particular experiences of an
individual;
2. Documentation to make visible the
individuals experiences;
3. Formal Assessment of these
experiences; and
4. Certification of the results of the
assessment which may lead to a
partial or full qualification (Council
Recommendation 2012/C 398/01).
Virtual mobility
Cross-border e-learning (i.e. when a student follows distance learning courses
offered by a higher education institution
abroad). Virtual mobility can be useful in
promoting and complementing physical
mobility. Virtual mobility can play an important role in the internationalisation
strategy of an institution (Mapping University Mobility Project, 2015).

Work-based learning

Learning delivered by a university, college or other training

provider in the workplace, normally under
the supervision of a person from the same
company as well as a professional teacher
from outside the company (Scottish Funding Council, 2015).

Workload
An estimation of the time learners typically need to complete all learning activities such as lectures, seminars, projects,
practical work, work placements, individual study required to achieve the defined
learning outcomes in formal learning environments. The correspondence of the fulltime workload of an academic year to 60
credits is often formalised by national legal
provisions. In most cases, student workload
ranges from 1,500 to 1,800 hours for an academic year, which means that one credit
corresponds to 25 to 30 hours of work. It
should be recognised that this represents
the normal workload and that for individual learners the actual time to achieve the
learning outcomes will vary.
Work placement
A planned period of experience outside the
institution (for example, in a workplace) to
help students to develop particular skills,
knowledge or understanding as part of
their programme.
Work Placement Certificate
A document is issued by the receiving organisation/enterprise upon the trainees
completion of the work placement, and
it can be complemented by other documents, such as letters of recommendation.
It aims to provide transparency and bring
out the value of the experience of the students work placement.

77

Annex 2
Examples: grade conversion

Examples for grade conversion5:

1 Grade conversion based on two grade distribution tables from two reference groups
belonging to different national grading systems:
Reference group A in Italy (Passing grades ranging from 18 to 30 cum laude)
Reference group/Field of study: ISCED Code 023 Languages
Reference group B in France (Passing grades ranging from 10 to 20)
Reference group/Field of study: ISCED Code 023 Languages

University of Paris, France

10

18

19 20

11

21 22 23

24

25

12

26

27

13

28

14

29

15

30

University of Rome, Italy

100%

90%

80%

70%

University of Paris, France

ISCED-F Code 023 Languages

60%

50%

40%

30%

20%

10%

0%

University of Rome, Italy

ISCED-F Code 023 Languages

In this case, the percentage ranges of the grades overlap. The receiving institution should
have decided in advance whether they will take the minimum, average or maximum comparable grade of overlapping ranges. Therefore, if the University of Rome had decided in advance that they would use the minimum or the average, the students grade would be 27 and
if they had decided that they would use the maximum, the students grade would be 28.

80

Please refer to the ECTS Guide website for further examples added.

2 Grade conversion based on two grade distribution tables from two reference groups
belonging to different national grading systems:
Institution FHV in Austria6 (Passing grades ranging from 1 to 4)
Reference group/Field of study: ISCED Code 071 Engineering and engineering trades
Institution University of Ghent in Belgium (Passing grades ranging from 10 to 20)
Reference group/Field of study: ISCED Code 071 Engineering and engineering trades

Institution FHV in Austria

4
Sufficient
10%

10
14,61%

3
Satisfactory
19%

11
13,08%

2
Good
37%

12
14,80%

13
14,35%

1
Excellent
34%

14
13,43%

15
11,96%

16
8,71%

17

18
19
20

Institution University of Ghent in Belgium

100%

90%

80%

70%

60%

50%

40%

Institution FHV in Austria

ISCED-F Code 071 Engineering and engineering trades
Institution University of Ghent in Belgium
ISCED-F Code 071 Engineering and engineering trades

30%

20%

10%

17 5,15%

19 1,10%

18 2,55%

20 0,26%

0%

In this example a grade 2 (Good) from the institution in Austria would be transferred into
a grade 13 in the institution in Belgium. A grade 11 from the institution in Belgium would be
transferred into a grade 3 (Satisfactory) in Austria. In this case both institutions have decided to use the average in case of overlapping percentage ranges.

University of Applied Sciences Vorarlberg (Fachhochschule Vorarlberg - FHV)

81

Annex 3
Recommended reading list

Recommended reading list

The Bologna Process, related documents
A Framework for Qualifications for the European Higher Education
Area; Bologna Working Group on Qualifications Frameworks, published
by the Ministry of Science, Technology and Innovation, Copenhagen,
February 2005: http://www.ond.vlaanderen.be/hogeronderwijs/bologna/
documents/050218_QF_EHEA.pdf
Bologna Conference, Using Learning Outcomes, Edinburgh, 1-2 July 2004:
http://www.ehea.info/article-details.aspx?ArticleId=119
Bologna Framework and Certification (2008): http://www.ehea.info/Uploads/
QF/Bologna_Framework_and_Certification_revised_29_02_08.pdf
Berlin Communiqu (Realising the European Higher Education Area.
Communiqu of the Conference of Ministers responsible for Higher
Education in Berlin on 19 September 2003): http://www.ehea.info/Uploads/
about/Berlin_Communique1.pdf
Bucharest Communiqu (Making the Most of Our Potential: Consolidating
the European Higher Education Area, Communiqu of the Conference of
Ministers responsible for Higher Education in Bucharest on 26-27 April 2012):
http://www.ehea.info/Uploads/(1)/Bucharest%20Communique%202012(1).pdf
European Standards and Guidelines for Quality Assurance in the European
Higher Education Area: http://www.ehea.info/news-details.aspx?ArticleId=355
European Approach for Quality Assurance of Joint Programmes:
https://eqar.eu/projects/joint-programmes.html
Report by the Structural Reforms Working Group to the BFUG,
Structural Reforms Working Group, Strasbourg, Brussels, Vatican
City, Warsaw, 8 December 2014: http://www.ehea.info/Uploads/
SubmitedFiles/12_2014/154923.pdf

84

Official documents of the European Union

Council Recommendation (2012/C 398/01) of 20 December 2012 on the
validation of non-formal and informal learning: http://eur-lex.europa.eu/
LexUriServ/LexUriServ.do?uri=OJ:C:2012:398:0001:0005:EN:PDF
Communication from the Commission (COM 2001 678) of 21 November
2001: Making a European Area of Lifelong Learning a Reality: http://eur-lex.
europa.eu/LexUriServ/LexUriServ.do?uri=COM:2001:0678:FIN:EN:PDF
Directive of the European Parliament and of the Council (2005/36/
EC) of 7 September 2005 on the recognition of professional
qualifications: http://eur-lex.europa.eu/legal-content/EN/TXT/
PDF/?uri=CELEX:02005L0036-20140117&from=EN
Recommendation of the European Parliament and of the Council of 23
April 2008 on the establishment of the European Qualifications Framework
for lifelong learning: http://eur-lex.europa.eu/legal-content/EN/TXT/
PDF/?uri=CELEX:32008H0506(01)&from=EN
Regulation of the European Parliament and of the Council (EU No 1288/2013)
of 11 December 2013 establishing Erasmus+: the Union programme for
education, training, youth and sport: http://eur-lex.europa.eu/LexUriServ/
LexUriServ.do?uri=OJ:L:2013:347:0050:0073:EN:PDF

85

Websites and useful links

ENIC-NARIC Network: http://www.enic-naric.net/
European University Association (EUA) occasional papers on Massive Open
Online Courses (MOOCs): http://www.eua.be/Libraries/Publication/MOOCs_
Update_January_2014.sflb.ashx
Get to know ECVET better: Questions and Answers, Brussels, (2011):
http://www.ecvet-team.eu/en/system/files/documents/14/questionsanswers-about-ecvet-21/04/2010.pdf
Scottish Funding Council Glossary:
http://www.sfc.ac.uk/housekeeping/glossary/glossary.aspx
The European Credit system for Vocational Education and Training (ECVET):
http://ec.europa.eu/education/policy/vocational-policy/ecvet_en.htm
UNESCO (2014), ISCED: International Standard Classification of Education:
http://www.uis.unesco.org/Education/Pages/international-standardclassification-of-education.aspx

86

Literature
Bergan, S. (2007), Qualifications Introduction to a concept (Council of
Europe higher education series No.6): https://book.coe.int/eur/en/highereducation-and-research/3794-qualifications-introduction-to-a-conceptcouncil-of-europe-higher-education-series-no6.html
Bergan, S.; Rauhvargers, A. (eds.) (2005), Standards for recognition: the
Lisbon recognition convention and its subsidiary texts (Council of Europe
higher education series No. 3): http://www.coe.int/t/dg4/highereducation/
resources/heseries_en.asp
Biggs, J. (2003), Aligning teaching for constructing learning. Higher
Education Academy: https://www.heacademy.ac.uk/aligning-teaching
-constructing-learning
Bingham (1999), Guide to Developing Learning Outcomes
Cedefop (2009), European guidelines for Validating Non-formal and
Informal learning; Luxembourg: http://www.cedefop.europa.eu/EN/
Files/4054_en.pdf
Cedefop (2011), Using learning outcomes: European Qualifications
Framework Series: Note 4: http://www.cedefop.europa.eu/EN/Files/Using_
learning_outcomes.pdf
Colucci, E.; Davies, H.; Korhonen, J.; Gaebel, M. (2012): Mobility: Closing the
gap between policy and practice; European University Association, Brussels:
http://www.maunimo.be/images/Oslo/eua%20maunimo_web.pdf
Euridyce (2012), Recognition of Prior Non-Formal and Informal Learning in
Higher Education. Overview: http://eacea.ec.europa.eu/education/eurydice/
documents/focus-on/152.pdf
Ferencz, I.; Hauschildt, K.; Garam, (eds.) (2013), Mobility Windows: From
Concept to Practice, Bonn: Lemmens Medien GmbH (ACA Papers on
International Cooperation in Education): http://www.aca-secretariat.be/
fileadmin/aca_docs/images/members/ACA_2013_Mobility_windows.pdf
Gosling, D. and Moon, J. (2002), How to use learning outcomes and
assessment criteria (Third Edition) London: (SEEC): http://www.aec-music.
eu/userfiles/File/goslingmoon-learningoutcomesassessmentcriteria(2).pdf

87

Hunt, E. S.; Bergan, S. (eds.) (2010), Developing attitudes to recognition.

Substantial differences in an age of globalisation (Strasbourg: Council of
Europe Publishing. Council of Europe Higher Education Series No 13)
Lockhoff, J., Wegejis, B., Durkin, K., Wagenaar, R., Gonzlez, J., Dalla Rosa,
L., & Gobbi, M. (2011). A guide to formulating degree programme profiles.
Including programme competences and programme learning outcomes.
University of Deusto: http://core-project.eu/documents/Tuning%20G%20
Formulating%20Degree%20PR4.pdf
Moon, J. (2002), The Module and Programme Development
Handbook, London: Kogan Page Limited: http://books.google.co.uk/
books?id=1uKQAgAAQBAJ&printsec=frontcover&source=gbs_ge_
summary_r&cad=0#v=onepage&q&f=false
Moon, J. (2004). Linking levels, learning outcomes and assessment criteria,
Edinburgh: http://www.ehea.info/Uploads/Seminars/040701-02Linking_
Levels_plus_ass_crit-Moon.pdf
Moon, J. (2004). Some thoughts on learning outcomes their roles and use
in higher education in the UK; Presentation slides from the Using Learning
Outcomes Conference, Edinburgh: http://www.ehea.info/Uploads/
Seminars/04070102Moon.pdf
Vlsceanu L., et al. (2004), Quality Assurance and Accreditation: A Glossary
of Basic Terms and Definitions, Papers on Higher Education, UNESCOCEPES: http://siteresources.worldbank.org/INTAFRREGTOPTEIA/Resources/
UNESCO_Glossary_of_QA_and_Accreditation.pdf

88

Project outcomes:
Competences in Education and Recognition project (CoRe):
http://www.core-project.eu/
EAR Manual a European Area of Recognition project:
http://www.eurorecognition.eu/emanual/
EMQT project (Erasmus Mobility Quality tools), co-funded by the EU Lifelong
Learning Programme: https://lirias.kuleuven.be/handle/123456789/403903
European Grade Conversion System project (EGRACONS), co-funded by the
EU Lifelong Learning Programme: http://egracons.eu/
European Recognition Manual for Higher Education Institutions:
http://eurorecognition.eu/Manual/EAR%20HEI.pdf
Joint Degrees from A to Z project, co-funded by the EU Erasmus Mundus
Programme: http://www.nuffic.nl/en/expertise/jdaz
Mapping University Mobility project (MAUNIMO):
http://www.maunimo.eu/index.php/the-maunimo-project
Portal on joint programmes of the European Consortium for Accreditation
in Higher Education (ECA), co-funded by the EU Erasmus Mundus
Programme: http://ecahe.eu/w/index.php/Portal:Joint_programmes
Practical Guide to designing degree programmes with integrated
transnational mobility MOCCA project (Model for Core Curricula with
Integrated Mobility Abroad), co-funded by the EU Socrates Programme.
Student-Centred Learning toolkit for students, staff and higher education
institutions, Brussels, project of the European Students Union, co-funded
by the EU Lifelong Learning Programme: http://www.esu-online.org/
resources/6068/Student-Centred-Learning-Toolkit/
Tuning Academy project: http://tuningacademy.org/

89

Annex 4
Examples: programme profiles

Examples for programme profiles and

formulations of programme learning
outcomes

Example I

The examples below show different ways of describing programme profiles and/or single
course units. These are not absolute models to be followed, but examples of good practice,
based on the recommendations of the ECTS Guide.

Description of the first cycle degree programme in Computer

Engineering and learning outcomes for the course unit Physics I
Profile of the degree programme
The Bachelors degree programme in Computer Engineering is designed to
prepare students with a sound cultural background based on proficiency in different engineering areas and strong computer science expertise. Courses are
intended to provide participants with the skills needed to design, install and
maintain computer systems and computer networks, software applications,
industrial automation systems, management information systems, integrated
processing and control systems. The Computer Engineering graduate is mainly
an engineer as well as a good IT professional.
Key learning outcomes
Graduates of the first cycle degree programme in Computer Engineering will
be able to: design, install and maintain computer systems and computer networks, software applications, industrial automation systems, management information systems, integrated processing and control systems.
Occupational profile/s of graduates
Graduates of this degree are qualified to work inside information technology
companies specialised in the computer hardware and software production and
inside industrial automation industries as well as inside all kind of enterprises using information systems and computer networks for internal production
and management processes. They will also be able work as freelancers or independent contractors mainly for the development of digital control systems
for specific applications. Moreover, the programme will provide the students
with the necessary requirements for academic advancement in the computer
engineering and automation field.

92

Single course unit:

Physics I
Learning outcomes
The student who successfully completes the course will have the ability to master the basic concepts of physics both in Newtonian mechanics and in classical
electromagnetism. He/she will be able to demonstrate a solid knowledge of
the conservation laws and of the Maxwell equations whose application will allow him/her to solve basic problems of dynamics in mechanical systems and of
fields configuration in problems of electromagnetism.
Assessment methods and criteria
Assessment methods
yy Final written exam
yy Final oral exam
The written exam is considered a threshold to access the final oral exam. A
score of 15 points/30 is required to pass the written exam. Once the threshold
is passed, the weight of the oral exam on the final score is about 70%.
Assessment criteria
The student will be assessed on his/her demonstrated ability to understand the
main contents of the course and to adapt them to specific cases to solve problems. In the written exam (3 hours, 2 problems), the student must demonstrate
his/her capability to deploy the basic concepts to find correct answers to a
typical series of three questions per problem. During the oral exam (1/2h) the
student must demonstrate the ability to put into practice and to execute, with
critical awareness, the most important physics laws discussed in the course.

93

Example II

Description of the First Cycle degree programme in History and

learning outcomes for the course unit Modern History
Profile of the degree programme
The degree programme in History has the objective of preparing student for
the practice of historical research, thanks to a solid knowledge of the great
historiographical themes and debates and the acquisition of methodologies
of the treatment and interpretation of the sources, and the use of a clear and
rigorous language as appropriate to historiographical discourse. The learning
experience is organised through cycles of lectures, seminars, workshops and
laboratories. Alongside these activities, the students are able to attend conferences, workshops and meetings in order to have contact with scientific debate
at national and international level. The degree programme has four tracks: Ancient History, Medieval History, Modern History and Contemporary History.
Key learning outcomes
Graduates of the first cycle degree programme in History will be able to demonstrate a critical understanding of the relationship between the present and the
past; knowledge of and an ability to use the basic techniques of historical research; the ability to identify the relevant scientific literature, bibliography and
sources to address a historiographical problem; the ability to communicate research results in various ways according to the target audience; a knowledge
of and ability to use the main tools of other social and humanistic sciences, as
well as history; a solid knowledge of the general lines of human history; specialised knowledge of one broad period of history (Ancient, Medieval, Modern/Contemporary); an ability to communicate in at least one language of the
EU, in addition to Italian; as well as basic ICT competences for communicating,
retrieving and elaborating on historiographical texts and data.
Occupational profile/s of graduates
Those holding the first cycle award (Laurea) in History are able to carry out
various activities for public and private organisations, with responsibilities
relating to coordinating and executing historical research, to preserving and
valorising the cultural patrimony, especially as regards archives, libraries and
material culture; to publishing, journalism and in the various contexts in which
historical culture and its popularisation are useful, including public administration and international cultural relations. Graduates can enter programmes
for the preparation of teachers in the areas of History and Literature; they can
compete for positions in the public sector linked to teaching, archive management, libraries and museums, parliamentary documentation and information
services, and diplomatic careers.

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Single course unit:

Modern History
Learning outcomes
The student who completes the course successfully will be able to demonstrate
a solid knowledge of the main processes and events in European and world history from the age of the geographic explorations to the Napoleonic period.
Furthermore he or she will be able to demonstrate up-to-date and specific
knowledge of the Spanish Empire in a Mediterranean and Atlantic context, and
of the historiographical problems relating to it; and will be able to read and
analyse texts and documents from the period.
Assessment methods and criteria
Assessment methods
yy Final oral exam
yy Periodic written tests
Students who attend the lectures and participate in the discussions and analyses
of documents may take periodic written exams, normally consisting of written
answers in essay form to questions relating to the course material, which will be
evaluated and taken into account in the final oral examination. Those who are
unable to attend are evaluated only in the final oral examination.
Assessment criteria
The timing and the form of the periodic written exams for those who attend
are discussed with the students during the lectures. The final oral examination aims to ascertain that the student is able to demonstrate knowledge
of the course material and to discuss the chosen monographs critically and
comprehensively.

95

Example III

Description of the First Cycle degree programme Business

Administration
Title of the programme:
Business Administration
Level of programme:
Professional Bachelors degree programme
Qualification awarded:
Enterprise and Establishment Manager
Level of qualification:
On successful graduation from the programme, the graduate obtains a Professional Bachelors Diploma and the qualification: Enterprise and Establishment
Manager which corresponds to the 5th professional qualification level and it
corresponds to the level 6 of the Latvian Qualifications Framework (LQF) and
European Qualifications Framework level 6.
Specific admission requirements:
Enrolment in the study programme, is organised according to the Enrolment
Regulations of the School, which are endorsed by the Senate for each coming
academic year.
Specific arrangements for recognition of prior learning:
For recognition of non-formal and informal learning there is a legal framework
to promote and implement lifelong learning. On 10 January 2012, the Cabinet
of Ministers issued Rules of Procedure for Recognition of Learning outcomes
in Prior Learning or professional experience, Number 36. The procedural documents have been developed by the School and endorsed by the Senate. Lifelong learning activities have been designed to facilitate LLL. Programmes are
designed with learning outcomes which ensures transparency and comparability. ECTS is applied to lifelong learning. General arrangements for the recognition of non-formal and informal learning are explained in the Rules of Procedure for the Recognition of Prior Learning which were endorsed by the Senate
in 2012. The document explains the process, the criteria and the recognition.

96

Example III

Qualification requirements and regulations:

In order to obtain the professional Bachelors degree and qualification, the student has to fulfil the following programme requirements:
yy Acquire general and course specific course learning outcomes
yy Acquire optional course learning outcomes
yy Follow a company placement
yy Prepare and defend the Bachelors paper
Profile of the programme:
The programme equips students with the knowledge, skills and abilities to become competent managers in changing socio-economic conditions. Students learn to apply their knowledge by managing processes, solving problems, and making decisions. The awarded qualification acknowledges that
graduates are able to determine and formulate enterprise performance principles; to plan and manage work according to the business objectives; and to
work with people and be ready to adapt in rapidly changing management environments. This is in accordance with the category 5 professional qualification
level of the professional standard Enterprise and Institutional Manager and
corresponds to level 6 of both the Latvian Qualification Framework (LQF) and
the European Qualifications Framework. The students acquire 240 ECTS (160
Latvian credits) in an international study environment. The students are eligible to study under Erasmus+ exchange programme. They also have the opportunity to study with international academic staff from partner universities.
Organisation and management of internships is part of the programme.

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Example III

Key learning outcomes:

In the programme, students will acquire the ability to comprehend economic
development regularities and the processes of the national economy. They will
learn to explain them, take part in substantive discussions and make decisions
according to changing circumstances.
They will be able to apply the knowledge gained in entrepreneurship management according to operational and strategic aims. They will learn to follow the
implementation process, and to make decisions and adjustments in order to
improve operational and strategic activities.
Students should be able to carry out professional activity, formulate and analyse information and problems and find solutions in their profession, using a
scientific approach.
Moreover, they will understand how to act ethically and to take responsibility
for the impact of their professional conduct upon the environment and society.
Finally, students will feel comfortable assuming responsibility in a team setting
while delegating and coordinating tasks. This includes planning and organising
their work efficiently and dealing with conflict situations.
Occupational profiles of graduates with examples:
Graduates work in companies and institutions, both public and private, they
work in small to medium sized companies as managers/ heads of departments.
Access to further studies:
The graduates of professional Bachelors degree programme are eligible for
further studies at Master degree programmes.

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Single course unit:

Consumer Behaviour in Global Markets

Learning outcomes:
yy The student is able to explain and apply the key terms, definitions and
concepts relating to consumer behaviour.
yy The student can analyse consumer behaviour trends and apply them in
the given consumer market.
yy The student is able to describe factors which influence the consumers
decision about purchasing a product.
yy The student is able to assess the efficiency of different advertisements
and other promotional activities as well as their impact on consumer
behaviour.

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Example IV

Description of the second cycle degree programme in Advanced

Spectroscopy in Chemistry and learning outcomes for the course
unit Mass Spectroscopy
Profile of the degree programme:
The Masters programme prepares students to become experts and develop
international skills that prepare them for doctoral studies, and/or professional
industrial careers in chemical analysis and characterisation of the structure of
materials. A mobility scheme ensures that, in addition to high specialisation
and access to state-of-the-art technologies, students will follow a common
core curriculum of studies in different higher education institutions throughout Europe.
Key learning outcomes:
Students will acquire basic skills in:

Students will acquire related skills in:

yy chemical analysis

yy conducting research projects

yy structural characterisation

yy decision-making in process
management

yy imaging and molecular

modelling
yy characterising fast reactions
yy quality control
yy materials

yy foreign languages (presenting

a scientific project in English,
both orally and in writing)
yy conducting projects in an
international and multicultural
context
yy geographical mobility

100

Single Course Unit:

Advanced Spectroscopy in Chemistry

Unit title: Mass Spectroscopy (Prof. XY).
Unit code: ASC 01 LI semester I.
ECTS credits: 5 credits
Prerequisites: Bachelor in chemistry or equivalent
Course description:
The course covers aspects of molecular mass spectrometry including the most
recent developments in instrumental design, techniques and understanding
of mass spectral processes. The methods available for the introduction of analytical samples are presented, and the advantages and disadvantages of these
methods considered. The different types of mass analysers, their working principles and performances are discussed. Current software tools for data-dependent analysis and on-line techniques are described. Examples are presented of the application of mass spectrometric techniques in different areas of
chemistry.
Aims:
The aims of this unit are:
yy To build upon and extend the theoretical and instrumental concepts
introduced during the Bachelor degree programme.
yy To develop the competence and confidence of the students in mass
spectrometry.
yy To highlight modern advances in instrumentation and techniques within
mass spectrometry.
yy To identify appropriate instrumentation for particular applications.

101

Single Course Unit:

Learning outcomes:
After completing this unit the student should be able to:
yy Discuss in a comprehensive way the methods available for the
introduction of samples to a mass spectrometer.
yy Identify methods for ionisation and their advantages and disadvantages.
yy Review critically the available types of mass analysers.
yy Discuss the use of software in obtaining and analysing mass spectral data.
yy Identify the most suitable instrumentation for specific applications and
describe the extent and limitations of the data obtained.
yy Interpret mass spectral data and present the conclusions drawn in
written and oral form.
yy Explain to non-specialists how mass spectrometry can be expected to
provide valuable information in different areas of chemistry and related
disciplines.
Teaching and learning activities:
Lectures and colloquia: 40 hours
Student centred learning: 90 hours
Total student effort: 130 hours
Assessment criteria:
Examination on completion of teaching period: written or oral (weighting
100%).
Bibliography:
Mass Spectrometry, Principles and Applications, E. de Hoffmann and V. Stroobant, Wiley, Chichester, 2001.

102

Annex 5
Examples: learning outcomes

Example

Sample learning outcomes breakdown

Learning outcomes breakdown for the second cycle degree programme
(Advanced Master) Marketing Analysis
Learning outcome 1: Competence in marketing analysis
LO 1.1 Developing complex marketing decision models based on customer
relationship management theories.
LO 1.2 Integrating marketing decision systems in a real-life company setting.
LO 1.3 Independently and critically analysing business relevant issues using
data mining and informatics.
LO 1.4 Creatively applying state-of-the-art data mining techniques on
business relevant issues.
LO 1.5 Creatively applying state-of-the-art advanced market research
methods on business relevant issues.
Learning outcome 2: Research competence
LO 2.1 Selecting and validating data mining techniques and statistical
techniques to optimally model complex marketing problems.
LO 2.2 Translating complex marketing problems into a scientific research
question.
LO 2.3 Applying a literature study in international, peer-reviewed journals to
complex marketing problems.
LO 2.4 Validating the results of own research with scientific marketing
literature.
LO 2.5 Leveraging the structure of complex data.

104

Example

Learning outcome 3: Intellectual competence

LO 3.1 Mastering different programming languages and software tools as a
means to create complex marketing decision models.
LO 3.2 Continuously expanding ones own methodological competencies in
an interactive manner.
LO 3.3 Independently drawing correct conclusions for complex marketing
problems.
LO 3.4 Integrating competing views of different stakeholders into a single
marketing solution.
Learning outcome 4: Competence in collaborating and communicating
LO 4.1 Scientifically correct reporting the relevant results of own marketing
research.
LO 4.2 Executing a real-life business project in an international and
interdisciplinary team with different levels of experience.
LO 4.3 Producing a professionally written report on complex marketing
issues and their solutions.
LO 4.4 Performing a professional oral report on complex marketing issues
and their solutions.
LO 4.5 Communicating marketing solutions to professionals and laymen in
English.
LO 4.6 Making a significant individual contribution to a real-life business
project.
Learning outcome 5: Societal competence
LO 5.1 Integrating consequences of new developments in data collection.
LO 5.2 Adjusting decision models to constraints and business objectives.

105

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