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PEOPLE
Introduction
lives. Its members work in all areas of public service. They work in
hospitals, town halls, universities, colleges, schools, social services
and clinics. Most people in the UK rely on these services.
organisation chart. This shows who has authority over whom and
the different roles that workers carry out.
issues at work. It looks after their welfare and campaigns for changes
on their behalf. UNISON also has a role in local and national
Director
Manager
Team Leader
Team Leader
Supervisor
Supervisor
Supervisor
Supervisor
Operatives
Operatives
Operatives
Operatives
services and the challenges that they face from government cuts.
aims and the way it sees itself (known as its corporate culture or
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make decisions. Quite often the people in the regions will have a
people with a variety of skills who are drawn from many parts
are common:
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for outcomes.
Communication channels the way in which messages are
National
official
Typical Regional
Organisation Chart
(Eastern region)
Regional
official
Assistant General
Secretary - Regional
Management &
Governance
Regional Secretary
Area
organiser
Area
organiser
Local
organiser
Local
organiser
Local
organiser
Local
organiser
Members
Members
Members
Members
Corporate
Services
Learning
and
Development
Health
Local
Government
& Education
Organisation
Private
Companies
& Police
Corporate
Services
Team
Learning
and
Development
Team
Health
Team
Local
Government
& Education
Team
Organisation
Team
Private
Companies
& Police
Team
The local organiser reports to the area level. This post recruits
and supports members at a local level. Personal qualities needed
include:
problem-solving skills
communication skills
The SMG is chaired by the General Secretary. The role here is one
resource management
employers.
All roles include the need for some physical skills (such as lifting or
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www.unison.org.uk
Conclusion
UNISON, as the UKs largest public service union, has a
responsibility to support its members in the face of current
challenges. These include massive cuts to public services. This
means supporting not just members, but also their families and all
those who rely on public services.
To meet these aims, UNISON has a clear structure. Within this,
there are defined roles and responsibilities at each level. As a
person rises through the structure, they are expected to take on
more responsibilities. They will also have more authority the right
to make decisions. There is also a clear career path from one level
to the next so that organisers can rise through the organisation.
At the local level, a recent addition has been the role of fighting
fund organisers. Faced with huge cuts to public services,
UNISON is recruiting over 100 such fighting fund organisers.
UNISON. (2 marks)
2. Explain the difference between what is meant by
authority and responsibility within an organisational
structure. (4 marks)
3. Analyse the roles within a typical hierarchical structure,
using UNISON as an example. (6 marks)
4. Evaluate why UNISONs structure is appropriate to the
union, giving reasons to support your answer. (8 marks)
Exam-style questions
something different.