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KAIZEN in Just-In-Time

Production System

Hasan Haider, NPO Pakistan

The challenges for our Industry

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We need
need to
to be
be able
able to
to do
do three
three things
things well,
well, all
all at
at the
the same
same time!
time!
We

Reduce Lead Time

Improve Quality

Faster

Better

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Reduce Cost

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Production Costs
Customer Price
Net Margin

Cheaper

Hasan Haider, NPO Pakistan

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KAIZEN in Just-In-Time
Production System
Jay-eye-tea

JIT

Toyota Production System


Hasan Haider, NPO Pakistan

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What issue/concept will be most


important to you in the 1990s ?

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Reduction of Production Lead Time

Hasan Haider, NPO Pakistan

Source: Sanno College Seisan-shi Textbook

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Requires a new way of thinking.


Training in new methods.
Leadership and commitment at all levels.
Implementation - do it.

Need to do more than talk.


We learn by doing.
Improvements dont have to be expensive.

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Meeting the Challenge

Hasan Haider, NPO Pakistan

mer
o
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C
lier
Supp ships
ion
Relat

Visual
Controls

Multi-

Time

ation
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o
Aut

Sa
fe
ty

Ma
int
en
an
ce

Work
Cells

Ta k t

Process

Lev
el

5S

Dem
and

ll
a
m
S
Lot
Size
em
t
s
Sy
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l
Pu

Spiri
t
up
S et
ion
t
c
u
Red

Hasan Haider, NPO Pakistan

On
Pie e
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Flo e
w

Sta
nda
rd
Wo
rk

Ba Lin
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JIT - A set of tools that fit together

y
Qualit
an ce
r
u
s
s
A

Attack
On
Waste

ke
a
t
Mis
ing
f
o
Pro
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JIT - A Strategy Based on Lead Time


Adding Value

Opportunity

Lead Time

A strategic focus to economically make


drastic reductions in lead times to better serve
the customer.
Hasan Haider, NPO Pakistan

JIT - A Toolset For Eliminating Waste


JIT Tools used
to identify and
eliminate
waste from the
process.

$
$ $

$
$

Same Value-Add
Result: Shorter
lead times,
reduced costs.

Reduced lead time


Reduced costs
Hasan Haider, NPO Pakistan

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Improvement is everyone's job.


Think of ways to make ideas work.
Dont say cant.
50% improvement is OK.
Dont substitute money for brains.
Ask Why?, five times.
Improvement is not made from a conference
room.
More ideas are better, especially from people
close to the problem.
Follow up to make sure the idea is working.
Improvement is endless.

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The Spirit of Improvement

Hasan Haider, NPO Pakistan

Purpose of a Kanban System


1) Control of inventory movement.
2) Authorize production.
3) Regulate amount of inventory in the
system.
4) Provide a visual control that makes
overproduction obvious.
5) A tool for driving continuous
improvement.
Hasan Haider, NPO Pakistan

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Rules for Kanban Systems


1) Pull from the downstream process (or customer)
drives the system.
2) All product or inventory is under kanban control.
3) Only an empty kanban authorizes production.
4) Never pass a known defect downstream.
5) Use gradual kanban reductions to drive improvement.

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Kanban
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Is a signal that:

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Authorizes production
Authorizes movement
Limits inventory

The signal can be a:

Card
Square
Box
Pigeon hole
Light
Etc.

Hasan Haider, NPO Pakistan

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How Many Kanbans?


(True Lead Time + Safety Time) = Total Time
Total Time x Production Requirement = Units in Pipeline

Units in Pipeline

= Number of Kanbans

Units per Kanban

Hasan Haider, NPO Pakistan

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Pull Production System


Definition
A customer driven system that produces and
moves a product/service only when the
customer needs it

Kanban
1

Work
Center A

Kanban
2

Work
Center B

Kanban
3

Work Flow
Hasan Haider, NPO Pakistan

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Push System

Pull System
Push and Pull System

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Supermarket Concept & KANBAN


System

KANBAN

Hasan Haider, NPO Pakistan

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Just-In-Time (JIT) system


The concept of producing or conveying
only those units needed,
just when they are needed,
in just the amount needed,
at all stages of production.
By Toyota Motor Company
Hasan Haider, NPO Pakistan

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Mistake Proofing Overview

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Hasan Haider, NPO Pakistan

Poka-Yoke

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Mistake-proof (Poka-yoke)
Note: Poka ----- Carelessness; Absent-mind

This refers to the thoughtful use of


devices which eliminates operators
careless mistakes.

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Yoke----- Elimination

Hasan Haider, NPO Pakistan

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Purpose
The mistake-proofing process
prevents mistakes before they
create defects.

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Mistake-Proofing

Hasan Haider, NPO Pakistan

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What is Poka-Yoke Mistake-Proofing ?


An Organized Approach to a Common Sense

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Mistake Proofing Is a Philosophy That:

Recognizes People Forget and Make Errors

Uses Common Sense (Mistake Proofing) Ideas

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Way of Eliminating Defects

and Methods in Product and Process Design to


Eliminate Human and Mechanical Errors

Hasan Haider, NPO Pakistan

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Why do mistake-proofing?

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Improve quality
Eliminate rework
Reduce cost
Improve schedule performance (especially
in relation to the predictability of cycle
times
Zero Quality Control (Zero Defects)
Total Customer Satisfaction

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Mistake-Proofing

Quality, Cost, Delivery, Safety, Morale


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Benefits and Results


Results

Benefits

Makes it easy to do the


right things in the right
order in the right way.
Prevents accidentally
doing the wrong things
in the wrong order in the
wrong way

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Improves quality
Reduces costs
Improves on-time delivery
Reduces or
eliminates accidents
Improves morale

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Mistake-Proofing in Everyday Life


Car safety belt warning light or buzzer.

Clothes iron that shuts itself off if left on inadvertently.

Garage door opener with safety reversing switch.

A car that cannot be started in gear.

Microwave ovens that will not start with the door open

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Beeper to Indicate the Lights Are Left on When the Keys Are
Removed From the Ignition Switch

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Cruise Control Which Shuts off When the Brakes Are Applied

Turn Signal Warning Beep When Left on

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Examples of Common Devices


Safety Features in the Products
Gas Furnace With an Interlock Switch

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Carrier Produces:

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That Shuts Down the Furnace When


Thermostat Which Prevents Heat

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Panels Are Removed


and Cool From Being Turned on at
the Same Time

Hasan Haider, NPO Pakistan

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Examples of Common Devices

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In Manufacturing:
Safety Devices on Presses

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Fire Drills, Safe Exit Plans


Pressure Switches, Monitors
Panic Door Hardware on All Exterior Doors
Fixtures Which Prevent Parts From Being
Incorrectly Positioned
Tools Which Reach a Specified Torque then
Shut off

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Palm Buttons
Light Curtains
Brake Monitors

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Why Do Mistake Proofing ?


Customers Demand 100% Defect Free Products

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Cost Pressures Dont Allow for Continued Mistakes

Scrap

Rework

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100% Inspection Wont Provide 100% Defect Free


Products

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Missed Schedules
Lean Manufacturing Will Not Tolerate Mistakes

One Piece Flow Demands Good Quality Parts


All the Time

Batch Processing Can Hide Mistakes With


Excess Inventory Hasan Haider, NPO Pakistan

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100% Inspection Exercise

John Foster

3-21-92

Quality Engineer

Date

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Please Find and Count All the Fs


in This Letter

Finished Files Are The Result Of


Years Of Scientific Study Combined
With The Experience Of Years
Hasan Haider, NPO Pakistan

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7 Fs Total - How Many Did You Each Find ?

John Foster

3-21-92

Quality Engineer

Date

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Please Find and Count All the Fs


in This Letter

Finished Files Are The Result Of


Years Of Scientific Study Combined
With The Experience Of Years
Hasan Haider, NPO Pakistan

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Is 99.9% Quality Good Enough for You ?


If It Is, Then You Wont Mind 0.1%
Doctors in New York State Hospitals Drop

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Ill do better
next time!

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Defectives:

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288 Babies Per Year


Post Offices in New York State Lose 61,626

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Pieces of Mail Per Day

Chicago OHare International Airport Has


1,264 Unsafe Arrivals / Departures Per Year

Hasan Haider, NPO Pakistan

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Examples of Errors Vs. Defects


Error - (Cause)

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Leave the Iron on Then


Leave for Work

Defect - (Effect)

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Pump Diesel Fuel Into Your


Gas Tank

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Run a Red Light

Not Setting the Timer


Properly on Your Toaster

Placing the Original in Your


Copier Face up.
Running Out of Ink on Your
Date Coder

Hasan Haider, NPO Pakistan

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7 Step Mistake Proofing Process

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1. Describe the Defect in Detail.


2. Identify Process or Operation Where Defect Can First Be
Discovered - Where Defect has Actually Been Created.
3. Map the Sequence of Tasks by Reviewing Current Method or
Procedures (the Way It Is Supposed to Be Done).
4. Observe the Process (the Way It Is Actually Being Done).
5. Identify Errors - Gaps Between #3 and #4 - the Differences
Between How We Should Do It and How We Actually Do It
(Theory Vs. Actual).
6. Identify Mistake Proof Device(s) Required to Prevent or
Detect Error Conditions.
7. Trial and Error Perfection of Original Mistake-proof Device
Until Solution Eliminates Defect.
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Types of Mistake-Proof Devices

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A list of Mistake-proof devices, certainly not all inclusive, that can be


used to respond to Red Flags and prevent errors and/or defects:

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Template
Limit Switch / Microswitch
Counter
Odd-part-out Method

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2.
3.
4.
5.

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1. Guide / Reference / Interference Other Prevention Techniques:


Rod or Pin

6.
7.
8.
9.

Sequence Restriction
Standardize and Solve
Critical Condition Indicator
Detect Delivery Chute

1. Eliminate the Condition

2. Redesign for Symmetry


3. Redesign for Asymmetry
Mistake-proof Your Mistakeproof

10. Stopper / Gate


11. Sensor
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Detecting and Avoiding Defects

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What are the Five Best Mistake-Proof Devices?


Human errors are usually inadvertent. Mistake-proof devices
help us avoid defects, even when inadvertent errors are made.
Mistake-proofing helps build quality into processes.
Here are five examples of mistake-proofing for detecting or
avoiding defects caused by human errors.
UPPER DIE

GUIDE PINS

Guide Pins of Different


Sizes

LOWER DIE

Error Detection and


Alarms

Hasan Haider, NPO Pakistan

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Detecting and Avoiding Defects - cont...


Limit Switches

PRESS
LIMIT SWITCH DETECTS
CORRECT PLACEMENT

PRODUCT

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TO OPERATING
CIRCUIT

CLEAR BUTTON

Counters

DIGITAL COUNTER

Checklists

Hasan Haider, NPO Pakistan

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Mistake Proofing Example


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Before Mistake-Proofing

Locating
Angles

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Locating
Angles

After Mistake-Proofing

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Correct

Locating
Angles

Guide Pin

Incorrect

Hasan Haider, NPO Pakistan

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Mistake Proofing Example


Before Mistake-Proofing

After Mistake-Proofing

Omitted Washer

Container

During assembly, lockwashers are frequently


omitted. Without the lockwashers, the bolts can
loosen.

The correct number of each part required for the


operation is precounted and provided in a
container.

Hasan Haider, NPO Pakistan

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Mistake Proofing Example


Before Mistake-Proofing
Correct

Fire
Extinguisher
Reservoir
Bottles

After Mistake-Proofing
Hose to Area B

Hose to Area A

Hose to Area A

Fire
Extinguisher
Reservoir
Bottles

Hose to Area B

Incorrect
Fire
Extinguisher
Reservoir Hose to
Area B
Bottles

Female

Male
Different size
connectors

Hose to Area A

Hose connections can be reversed. If a fire


occurred in Area A, Area B would be doused.

By redesigning the connectors to two different


sizes and types (female and male), it is no
longer possible to mix up hose connections.

Hasan Haider, NPO Pakistan

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Mistake Proofing Example


Before Mistake-Proofing

After Mistake-Proofing

Manual measuring and layout of trim periphery


Locating
Holes
Panel Trim
Lines
Trim
Template
Locating
Holes

Results in inaccurate location of trim lines,


creating a defective part when the part is
trimmed.

Panel Trim
Lines

Use of template allows accurate layout of trim


lines.
Hasan Haider, NPO Pakistan

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Mistake Proofing Example


Before Mistake-Proofing

Covers were frequently scratched when the screwdrivers


slipped out of the screw slot and slid against the plastic
covers.

After Mistake-Proofing

The cause of the trouble was scrutinized and


a change was made in the shape of the screw
slot to prevent the screwdriver from slipping.
Scratches caused by the screwdriver slipping
have been completely eliminated.

Hasan Haider, NPO Pakistan

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Poka-yoke Example 1

Screw driver slips


and scratches the
Source: Poka-yoke Daizukan Nikkan-kogyo
product.
Hasan Haider, NPO Pakistan

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Poka-yoke Example 2
Fool-proof device
Non-defective
Defective

Source: Poka-yoke Daizukan Nikkan-kogyo


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Analysis of Carelessness
Kanebo Chemical, 1989

Wrong operations

23%

Negligence
(Forgetfulness)

48%

Hasan Haider, NPO Pakistan

Source: Poka-yoke activities Kanebo Chem.,1991

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Jidoka refers to the ability of production


equipment, including a single machine,
to sense a malfunction of the machine.

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Auto-nomation (Jidoka)

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Autonomation (Jidoka): Automation


Stop!

I dont know.

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with a human touch

Jidoka

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Simple automation

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Single minute exchange of die


(SMED)

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goal of single minute set-up


movement is to reduce the setup time to less than 10 minutes.

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Stamping Machine

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The Trick of the Magic

Advanced Preparation
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Masking
tape

Paint an arrow

Trash can

Spreadsheet

Hasan Haider, NPO Pakistan

Example (1)

Source: The Japan HR Association

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U-shaped washer Nut and bolt

Pear-shaped holes

Source: H. Hirano Me de mite wakaru


JIT Seisan Hoshiki Nikkan-kogyo Shinbun,
Hasan Haider, NPO Pakistan

Example (2)

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Seven Wastes
1.
2.
3.
4.
5.
6.
7.

Waste from over-production


Waste of waiting time
Transportation waste
Processing waste
Inventory waste
Waste of motion
Waste from product defectives
Hasan Haider, NPO Pakistan

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