Accenture PDF

A Progressive Digital Media business
COMPANY PROFILE
Accenture plc
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PUBLICATION DATE: 18 Sep 2015
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Accenture plc
TABLE OF CONTENTS
TABLE OF CONTENTS
Company Overview..............................................................................................3
Key Facts...............................................................................................................3
Business Description...........................................................................................4
History...................................................................................................................8
Key Employees...................................................................................................18
Key Employee Biographies................................................................................20
Major Products and Services............................................................................28
Revenue Analysis...............................................................................................30
SWOT Analysis...................................................................................................32
Top Competitors.................................................................................................40
Company View.....................................................................................................41
Locations and Subsidiaries...............................................................................45
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Accenture plc
Company Overview
COMPANY OVERVIEW
Accenture plc (Accenture or the company) is one of the leading professional services companies,
offering management consulting, technology and outsourcing services to clients across a broad
range of industries. The company mainly operates in the Americas, Europe, Middle East and Africa
(EMEA), and Asia-Pacific. It is headquartered in Dublin, Ireland and employed approximately 305,000
people as of August 31, 2014.
The company recorded revenues of $30,002.4 million during the financial year ended August 2014
(FY2014), an increase of 5% over FY2013. The operating profit of the company was $4,300.5 million
in FY2014, a decrease of 0.9% compared to FY2013. The net profit of the company was $2,941.5
million in FY2014, a decrease of 10.4% compared to FY2013.
KEY FACTS
Head Office
Accenture plc
1 Grand Canal Square
Grand Canal Harbour
Dublin 2
IRL
Phone
353 1 646 2000
Fax
Web Address
http://www.accenture.com
Revenue / turnover 30,002.4

(USD Mn)
Financial Year End
August
Employees
305,000
New York Ticker
ACN
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Accenture plc
Business Description
BUSINESS DESCRIPTION
Accenture plc (Accenture or "the company") is a global management consulting, technology services
and outsourcing company. The company operates in more than 200 cities in 56 countries across
the Americas, Europe, Middle East and Africa (EMEA), and Asia-Pacific. Accenture provides services
to its customers through a global delivery network of over 50 centers.
The company's business is structured around five operating groups, which together comprise 19
industry groups. The five operating groups of the company include: products; financial services;
communications, media and technology; resources; and health and public service.
The products operating group serves a set of increasingly interconnected consumer-relevant
industries. It comprises air, freight and travel services; automotive; consumer goods and services;
industrial equipment; infrastructure and transportation services; life sciences; and retail industry
groups.
The air freight and travel services industry group serves airlines, freight and logistics companies,
and travel services companies, including hotels, tour operators, rental car companies and cruise
operators. Accenture offers services such as developing and implementing networks, optimizing
back-office functions, integrating supply chains, developing procurement strategies and building
customer-relationship-management (CRM) capabilities. The company also offers industry-specific
solutions, such as Navitaire for the airline industry and a proprietary shipment-management solution
for the freight and logistics industry. For hospitality and travel services companies, Accenture provide
services ranging from multichannel commerce and global personalization services to transforming
and automating back office functions such as information technology (IT) and finance and accounting.
The automotive industry group works with original equipment manufacturers (OEMs) and suppliers.
This groups offerings range from in-vehicle infotainment to customer-centered sales and marketing.
It also offers solutions related to global manufacturing, after-sales and services, and product lifecycle
optimization. The consumer goods and services industry group provides services to food and
beverage, alcoholic beverage, household goods, personal care, tobacco, fashion/apparel,
agribusiness, and consumer health companies around the world. Its service offerings address clients
IT, enterprise services, channel and sales management, consumer engagement, working capital
productivity improvement and supply chain collaboration.
The industrial equipment industry group serves the industrial and electrical equipment, automotive
supplier, consumer durable and heavy equipment industries. It enables the clients to increase
operating and supply chain efficiencies by improving processes and leveraging technology. The
company also delivers solutions that enable clients to generate value from strategic mergers and
acquisitions. In addition, the industrial equipment industry group develops and deploys solutions in
areas of cloud computing, product lifecycle management, channel management, collaborative product
design, remote field maintenance, enterprise application integration and outsourcing.The infrastructure
and transportation services industry group offers services to companies in the construction,
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infrastructure management (ports, airports, seaports and road-tolling facilities) and mass transportation
industries. It offers solutions centered on clients IT and CRM, network efficiency, supply chain
integration, procurement and electronic business marketplaces, and in managing maintenance,
repair and overhaul processes and expenses.
The life sciences industry group caters to pharmaceutical, medical technology and biotechnology
companies. The company provides services in large-scale business and technology transformation,
business performance improvement, post-merger integration, and business process and technology
outsourcing. Its life sciences expertise covers the key business areas of research and development
(R&D), marketing and sales, supply chain, manufacturing and select back office functions. The retail
industry group serves a range of companies, including supermarkets, hardline retailers,
mass-merchandise discounters, department stores, and fashion and other specialty retailers. The
company uses analytics to revamp traditional approaches to marketing, pricing, promotion, assortment
and fulfillment.
Accentures financial services operating group offers its services to companies operating in banking,
capital markets, and insurance industries.
The banking industry group caters to retail and commercial banks, mortgage lenders and diversified
financial enterprises in developing and executing strategies to lower operating costs; acquire and
retain customers; expand product and service offerings; manage risk; comply with new regulatory
initiatives; and leverage new technologies and distribution channels. The company also provides
software technologies and services to improve the performance of its clients core banking, credit
and payments operations.
The capital markets industry group enables investment banks, wealth and asset management firms,
broker/dealers, depositories, exchanges and clearing and settlement organizations to develop and
implement trading, risk management, wealth and asset-management, and market infrastructure
systems and solutions. The insurance industry group caters to property and casualty insurers, life
insurers, reinsurance firms and insurance brokers and is engaged in offering solutions focused on
business processes, modernizing technologies and risk underwriting decisions. Accenture offers
core system software and outsourcing solutions to help insurers improve working capital and cash
flow, and deliver cost savings.
The companys communications, media and technology operating group serves the communications,
electronics, high technology, media and entertainment industries.
The communications industry group serves wireline, wireless, cable and satellite communications
and service providers. The company offers enterprise and industry-customized services in network
engineering and integration, field force enablement, and internet protocol (IP) network migration. In
addition, the company offers online CRM and enterprise relationship management services to enable
its clients develop video-over-IP platforms and transform legacy broadcast platforms to digital. The
electronics and high tech industry group provides services to information and communications
technology (ICT), software, semiconductor, consumer electronics, aerospace and defense, and
medical equipment industries. Accenture offers services in a range of areas, including strategy,
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enterprise resource management, CRM, integrated mobility, embedded software, product lifecycle
management, sales transformation, digital marketing, supply chain management, and
merger/acquisition integration.
The media and entertainment industry group serves the broadcast, entertainment, print, publishing
and internet/social media industries. The company offers a range of digital services, including video
solutions, marketing, performance advertising, intellectual property management, and content and
media technologies to enable clients manage, access, distribute and protect content across multiple
networks, platforms and devices. The company also provides additional turn-key solutions that help
content owners and distributors adapt business processes and systems to enable digital monetization.
Accentures resources operating group serves the chemicals, energy, forest products, metals and
mining, utilities and related industries.
The chemicals industry group caters to a cross-section of industry segments, including petrochemicals,
specialty chemicals, polymers and plastics, gases and agricultural chemicals, among others. The
group offers solutions that enable chemical companies to develop and implement new business
strategies, redesign business processes, manage change initiatives, and integrate processes and
technologies. The energy industry group serves a range of companies in the oil and gas industry,
including upstream, downstream, oil services and clean-energy companies. Accenture offers solutions
that enable clients to manage production, hydrocarbon and non-hydrocarbon supply chains, marketing
operations and third-party enterprise-wide technology solutions.
The natural resources industry group serves the metals, mining, forest products and building materials
industries. The companys clients in the segment include mining companies in the coal, iron ore,
copper and precious metals sectors, as well as steel and aluminum producers. Accenture offers
solutions that enable these clients to develop and implement new business strategies. The utilities
industry group caters to the electric, gas and water utilities companies around the world. The
companys services and solutions enable the clients transform the entire value chain for generation
and energy markets, transmission and distribution, retail and customer operations.
The companys health and public service operating group serves healthcare payers and providers,
as well as government departments and agencies, public service organizations, educational institutions
and non-profit organizations around the world.
The health industry group works with healthcare providers, such as hospitals, public health systems,
policy-making authorities, health insurers (payers) and industry organizations and associations
around the world to improve the quality, accessibility and productivity of healthcare. The companys
key industry business services address areas, including clinical services, such as electronic medical
records; health management and administration services, such as health insurance exchanges;
claims excellence/cost containment, and connecting health IT systems.
The public service industry group provides services designed to enable public service entities manage
the operations, service delivery and overall costs.The group works primarily with defense departments
and military forces; public safety authorities, such as police forces and border management agencies;
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justice departments; human services agencies; educational institutions, such as universities; nonprofit
organizations; and postal, customs, revenue and tax agencies. Its clients include national, state or
local-level government organizations, as well as multilateral organizations.
In addition, the company offers services across four growth platforms, including Accenture Strategy,
Accenture Digital, Accenture Technology and Accenture Operations.
Accenture Strategy offers a range of strategy services focused on areas such as digital technologies;
enterprise architecture and applications; finance and enterprise performance; IT; mergers and
acquisitions; operations; sales and customer service; sustainability; and talent and organization.
Accenture Digital offers digital services across two areas, including digital customers, channels and
markets; and digital enterprise. In the digital customers, channels and markets area, the companys
services include social networks, social media, digital marketing, direct-to-consumer and e-commerce
platforms, as well as mobile commerce and mobility services.These services focus on digital customer
interactions, sales and channel distribution options. Digital enterprise solutions offered by the company
enable business process transformation, new operating models and connected product platforms,
and enhance productivity through advanced analytics and collaboration capabilities.
Accenture Technology comprises of technology delivery, and technology innovation and ecosystem.
Technology delivery includes the companys application services spanning systems integration and
application outsourcing; portfolio of software solutions; and global delivery capability in technology.
Technology innovation and ecosystem focuses on innovation through the research and development
activities in the companys Technology Labs and through emerging technologies. The company also
manages technology platforms and alliance relationships across a range of technology providers,
including SAP, Oracle, Microsoft, salesforce.com, Workday, and Pegasystems, among others.
Accenture Operations provides business process outsourcing (BPO), infrastructure consulting,
infrastructure outsourcing and cloud services, including the Accenture Cloud Platform.The company
offers BPO services for specific business functions such as finance and accounting, procurement,
marketing, human resources and learning, as well as industry-specific services, such as credit and
health services. Accentures infrastructure and cloud services include on-premise and as-a-service
infrastructure and security design, implementation and operation services.
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Accenture plc
History
HISTORY
Accenture plc (Accenture or the company) was formally established as a separate stand-alone
business unit (Andersen Consulting) in 1989 after restructuring of the Andersen Worldwide
Organization. Andersen Consulting began work on one of its first major outsourcing assignments in
1991.This assignment involved managing BP Exploration's accounting, finance and support functions
from a special center in Aberdeen, Scotland. In 1994, Andersen Consulting established research
and development (R&D) centers in Palo Alto, California and Sophia Antipolis, France.
Until 2000, Andersen Consulting had contractual relationships with Andersen Worldwide and Arthur
Andersen, an accounting firm. Arbitration proceedings between Andersen Consulting, and Andersen
Worldwide and Arthur Andersen were completed in 2000. Subsequently, the company was separated
from Andersen Worldwide and Arthur Andersen. As part of the separation process, the name of the
company was changed to Accenture, effective from the start of year 2001, and it was followed by a
major branding exercise. Subsequently, Accenture became a public company and its stock was
listed on the New York Stock Exchange in 2001. Later in the year, it acquired Epylon, a provider of
hosted e-procurement solutions for government and education institutions.
In 2003, Accenture and Microsoft jointly developed a new set of web enabled solutions built on the
latter's technologies to support cross-functional communication business operations for service
providers. In the same year, Accenture signed a contract to strengthen its outsourcing and IT services
capabilities by acquiring key assets of Systor, a Swiss information technology (IT) services firm.
Accenture and Aspen Technology jointly developed software aimed at helping chemical companies
and petroleum refiners collect and analyze manufacturing and supply chain data, in 2003. In the
following year, Accenture acquired Nomos Sistema, an Italy-based provider of life insurance
administration and product management software systems.
Accenture acquired Capgemini's North American Health practice in 2005, expanding the company's
range of services to public and private sector health and life sciences organizations. In the same
year, Navitaire, a wholly owned subsidiary of Accenture, expanded its hosted technology solutions
for airlines with the acquisition of Forte Solutions assets, including airline customer contracts. Later,
the company acquired Media Audits, a leader in the measurement of return on advertising investment.
In 2006, the company acquired assets of Savista, expanding its range of bundled, back office business
process outsourcing (BPO) capabilities; Pecaso, an IT firm specializing in SAP human capital
management (HCM) consulting and integration services; Hagberg Consulting, a strategic consulting
company; Random Walk Computing, a technology consulting firm; Advantium, an international post
audit firm; and NaviSys, a provider of software solutions for the North American life insurance industry.
Subsequently, Accenture opened a R&D technology laboratory in Bangalore, India. In the same
year, Accenture agreed to transfer responsibility for the delivery of its obligations within the UK
National Health Service's National Program for IT to Computer Science Corporation (CSC). Accenture
retained responsibility for delivering picture archiving and communication systems.
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History
Accenture completed a series of acquisitions, including Digiplug, a French provider of outsourced

mobile-content repurposing and distribution services to the music and communications industries,
in 2007. In the same year, the company acquired Mediasenz, an Australian-based media auditor;
George Group, offering process improvement solutions; H.B. Maynard, a consulting, software, and
training firm; Corliant, a technology consulting firm; and MAXIM Systems, an employee-owned
defense consulting firm. During the year, the company expanded its management consulting
capabilities in India with the opening of a Management Consulting Center of Excellence in Gurgaon
to serve clients globally and support its clients in the domestic market.
Accenture acquired Gestalt, a defense consulting firm based in Camden, New Jersey, in 2008. The
company also acquired Memetrics Holdings and Maxamine; SOPIA, a Tokyo-based consulting and
IT solutions company; the business of AddVal Technology, a provider of shipment-management
products and services to global freight-management and airline-cargo companies; and ATAN, a
provider of industrial IT and automation solutions based in Belo Horizonte, Brazil. In the same year,
the company expanded its digital media and entertainment capabilities with the introduction of
copyright and royalty administration services. Subsequently, Accenture expanded its operations in
Canada with the opening of a new delivery center in Mississauga.
In 2009, Accenture established a global mobility business, Accenture Mobility Operated Services,
which offers a mobile services store that includes the design, delivery and management of a portfolio
of vertical mobility applications using Accenture's software platform for mobile applications. In the
same year, the company opened a Management Consulting Innovation Center in Singapore.
Subsequently, Accenture and Oracle expanded their global network of development centers with
the opening of the Accenture Innovation Centers for Oracle in Tokyo, Japan and in Istanbul, Turkey.
During the year, the company changed its place of incorporation to Ireland from Bermuda. Accenture
launched the Accenture Innovation Center for Health in response to the growing global demand for
insights into and strategies to confront the top health issues and challenges affecting citizens
worldwide. Accenture acquired the professional services unit of Nokia.
The company made several acquisitions during 2010, including RiskControl, a Brazilian risk consulting
company; assets of CadenceQuest, a company specializing in customer data and analytics for
retailers; Acceria, a France-based provider of business processes and methodologies dedicated to
the after-sales operations of industrial companies; Knowledge Rules, a consulting company; Beijing
Genesis Interactive Technology (Mogenesis), embedded software services company; and sourcing
services and BPO services assets of Ariba. In the same year, Delhaize Belgium awarded Accenture
a multi-year contract to support the implementation of an integrated supply chain enterprise resource
planning (ERP) platform. Subsequently, Accenture and Hanwha S&C signed an eight-year
collaboration agreement to jointly market IT solutions and services to insurers, securities firms and
banks in South Korea. During the same year, the US Department of the Navy awarded Accenture
an indefinite delivery/indefinite quantity (IDIQ) contract to provide financial management services to
support the Navys Office of Financial Operations in its implementation of the departments Financial
Improvement Program (FIP). Accenture expanded its relationship with UMG, a leading music
company, to provide UMG with an alternative means of distributing digital content to its global
business partners and consumers.
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History
In 2011, Accenture acquired CAS Computer Anwendungs-und Systemberatung, a Germany-based

provider of customer relationship management (CRM) and mobility software. In the same year, the
Nokia outsourced its Symbian software activities and transitioned about 3,000 employees to Accenture
in a strategic collaboration. Subsequently, the company formed a joint venture with Saudi Arabia-based
Al Faisaliah through the acquisition of a majority stake in Al Faisaliah Business & Technology
Company (FBTC), an Al Faisaliah subsidiary. This acquisition strengthened Accentures position in
the Middle East. During the same year, the company acquired Zenta, a provider of residential and
commercial mortgage processing services in the US; and Duck Creek Technologies. The company
was awarded a 10-year technology consulting and outsourcing contract by Thomas Cook. The UK
Department for Work and Pensions awarded Accenture a contract for up to seven years to deliver
application development and maintenance services for its customer-facing systems including delivery
of elements of the IT solution for Universal Credit, the UK governments program to simplify
working-age benefits systems into a single streamlined system. Later in 2011, Accenture and AT&T
launched a new medical imaging solution that would enhance the capabilities of health professionals
and radiologists to electronically share, review and store medical images, such as X-rays and CT
or MRI scans, through AT&T technologies. Subsequently, Accenture signed an eight-year BPO
agreement with BNP Paribas Cardif to manage a portfolio of BNP Paribas Cardifs group life insurance
policies business in France, including the administrative management of the insurers call centers
and ancillary accounting operations.
The company acquired Neo Metrics Analytics, a leading consulting firm specializing in optimization
and predictive analytics, in 2013. It also made several other acquisitions including Octagon Research
Solutions, a provider of clinical and regulatory information management solutions and software for
the pharmaceutical industry; avVenta Worldwide, a provider of digital production services; and the
software and skills of Nokia Siemens Networks internet protocol television (IPTV) business. In the
same year, the company opened a new R&D lab in Beijing, China to develop technology innovations
for clients in China and Asia Pacific region. Subsequently, the company and Microsoft signed an
agreement that enables Accenture to provide clients with an end-to-end public cloud solution on the
Windows Azure platform. During the same year, the National Institutes of Health (NIH) selected
Accenture Federal Services as one of the prime contractors to provide technology services under
a 10-year, $20 billion IDIQ contract. Accenture Federal Services received a five-year contract from
the US Transportation Security Administration (TSA) to create identity management and credentialing
system processes to verify and manage identities for those working at sensitive, secure areas
throughout the US transportation system. Accenture won a new five-year contract with Unilever to
provide human resources BPO services.
In 2013, Accenture renewed the business, application and infrastructure support services arrangement
with the Department of Education, Training and for the Technical and Further Education (TAFE)
student solution in Queensland, Australia. In the same year, the European Commission Directorate
General for Home Affairs awarded a consortium of Accenture, Morpho (Safran) and HP, a contract
to maintain the European Visa Information System (VIS). Subsequently, Accenture was selected by
the State of Ohio, following a competitive bid process, to build a new integrated eligibility system for
health and human service programs. During the same year, the US Department of the Treasury
selected Accenture Federal Services as the lead contractor for the Internal Revenue Services (IRS)
Account Management Services (AMS) system. The company was selected by BMW to manage the
rollout of a custom-built web platform to BMWs major markets. Accenture also agreed to manage
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History
the roll-out of BMWs global digital marketing campaigns and work with each local market to maintain
the content. Later in 2013, Accenture acquired Fjord, a global service design consultancy; Acquity,
a digital marketing company; Mortgage Cadence, a provider of loan origination software and electronic
document management services; ASM Research, a provider of advanced information solutions and
services; PRION, a consulting and systems integrator; and a majority stake in Vivere Brasil Servicos
e Solucoes (Vivere Brasil), a mortgage-processing technology company.
The company made several other acquisition during 2013, including PCO Innovation, a consulting
and systems integration group that specialize in product lifecycle management software technologies;
Procurian, a provider of procurement business process solutions; and the industrial and embedded
software development and services business of evopro, a software development and engineering
services company. In the same year, Accenture was selected by Carlsberg, one of the worlds leading
brewery groups, to deliver an SAP solution supporting six functional business areas within Western
Europe. Subsequently, the company formed a strategic global alliance with General Electric to
develop advanced applications that leverage industrial strength big data to drive efficiency and
productivity. During the same year Marriott International entered into a strategic collaboration with
Accenture, under which Marriot would transfer its Marriott Business Services finance and accounting
unit to Accenture. Telenor selected the company to accelerate the implementation of a global shared
services vision across companies within Telenor. The company expanded its digital capabilities in
API management through a global alliance with Apigee. In addition to the alliance agreement,
Accenture also made an investment in Apigee. The company signed an extension to its application
outsourcing agreement with RSA for five additional years through the end of 2020.
In 2013, Accenture and SAP expanded their global alliance to simplify the process for clients to
purchase and implement SAP products through Accenture. In the same year, the company won
contracts from Telenor Norway, a Norway-based communications company; University of Aizu
Revitalization Center; YSPay, a payment services provider in China; Sony, a multinational mobile
phone manufacturing company; and Mutual Benefit, a personal and commercial lines insurance
provider. Accenture also won contracts from HarperCollins Publishers, one of the world's largest
publishing companies; Maharashtra Governments Department of Sales Tax; transavia.com, a Dutch
based low-cost airline; and Janalakshmi Financial Services (JFS), one of Indias leading microfinance
organizations. Banca Monte dei Paschi di Siena, Italy's third largest bank, signed an 18-year
agreement with Bassilichi and Accenture to provide finance and accounting, administration, and
other back-office services to the bank as part of its strategic restructuring plan to streamline and
rationalize its operations. Subsequently, the company won contracts from Brandix, the largest exporter
of apparel in Sri Lanka; Salt River Project (SRP), one of the largest US public power utilities; Astellas
Pharma; and Zurich Insurance. Later in the year, the company won contracts from Endesa, one of
the largest electric power companies in the world; BT Sport, a broadcast company in the UK; and
Coverys, one of the top providers of medical professional liability insurance.
In January 2014, the company won contracts from Millers Mutual, a commercial property and casualty
insurer in the US; the Government of Sardinia; Statoil; H.B. Fuller, a leading global adhesives provider;
the Centers for Medicare and Medicaid Services (CMS); Washington Metro; and Belk, the largest
family-owned and -operated department store company in the US. During the same month, the
company entered into an agreement to acquire ClientHouse, an independent provider of
salesforce.com and Veeva Systems solutions based in Jena, Germany. The acquisition is expected
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History
to strengthen Accentures position as a leading global provider of Salesforce implementation services

and as a global leader in SaaS implementations. The acquisition was completed in February 2014.
In February 2014, the company launched a new Mobile Wallet platform that features integrated
advanced analytics and big data capabilities, recommendation tools and security elements to provide
a modular platform for a trusted digital payments ecosystem that Accenture clients can operate for
customer services. In the same month, the company established a global strategic relationship with
Samsung Electronics under which the two companies will work together to ease the procurement
and implementation processes for clients adopting enterprise mobility tools. In the following month,
Accenture and SAP created a new business group focused on accelerating the time it takes to jointly
develop and deliver new industry-specific solutions based on cloud and other digital technologies.
During March 2014, the company won contacts from Southwest Power Pool (SPP), a regional
transmission organization (RTO); Huntsman, an American multinational manufacturer and marketer
of chemical products; the Government of Canary Islands; Thames Water, a provider of water and
wastewater services in the UK; Suruga Bank, a regional Japanese bank; and Volaris, a Mexican
low-cost airline.
In April 2014, Accenture and Crittercism, a company engaged in mobile application performance
management (mAPM), entered into an alliance agreement to address the challenges enterprises
face when developing and implementing their mobile application strategies. In the same month, the
company and Siemens formed a joint venture company called OMNETRIC, which will provide utility
companies with smart grid solutions and services focused on data management and systems
integration to improve energy efficiency, grid operations and reliability. During the same month,
Diebold and Accenture signed a multi-year agreement under which Accenture will provide Diebold
with finance and accounting, human resources, and procurement BPO services to support Diebolds
broader transformation strategy.
The company launched a new Oracle-based enterprise solution, in May 2014, to help public pension
program administrators take advantage of the flexibility and cost savings of a commercial off-the-shelf
technology system. In the same month, Berkshire Hathaway Specialty Insurance signed agreement
to deploy the Accenture Duck Creek Suite through a software-as-a-service (SaaS) model to support
the insurers policy, claims and billing functions. Subsequently, Accenture acquired i4C Analytics,
an advanced analytics software platform provider based in Italy. The acquisition is expected to
enhance Accentures existing advanced analytics solutions through tailored, industry- and
function-specific applications.
In June 2014, The European Agency for Large-Scale IT Systems (eu-LISA) awarded a consortium
of Atos, Accenture and HP a framework contract to maintain and enhance the second-generation
Schengen Information System (SIS II). In the same month, HDFC ERGO General Insurance, one
of Indias major general insurance companies, and Accenture signed a multi-year application
outsourcing agreement, under which Accenture will develop, implement and manage a range of
existing digital applications for the insurer. Subsequently, the company started to work with the
Fiat-Chrysler Group to develop the next range of connected services for its Uconnect systems in
Europe, Middle East and Africa (EMEA). During the same month, Accenture entered into an alliance
agreement with Cloudera, a leader in enterprise analytic data management powered by Apache
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History
Hadoop, to give clients access to Clouderas enterprise data hub. Accenture completed the previously
announced acquisition of Enkitec, an Oracle Platinum partner and a leader in Oracle Exadata
implementations and Oracle database administration and development. The acquisition is expected
to expand the companys Oracle engineered systems capabilities. Subsequently, Accenture acquired
PureApps, an Enterprise Performance Management (EPM) provider based in the UK. The acquisition
is expected to strengthen Accentures end-to-end EPM capabilities.
Accenture entered into an alliance with Hortonworks, a contributor to and provider of enterprise
Apache Hadoop, in a further strategic move to build its big data and digital capabilities and bring big
outcomes from big data and analytics to its clients, in July 2014. In the same month, the company
was awarded a multi-year managed services contract by Shell to support engineering, production
and process control across its upstream and downstream operations. Under the terms of the
agreement, Accenture will provide Shells Project & Technology (P&T) organization with application
management services, which will include the support, as well as maintenance, enhancement and
deployment of more than 260 applications in the areas of engineering and real-time data-analytics
of production operations and process control.
In July 2014, ABS-CBN collaborated with Accenture to deliver digital content as well as
communications services to its mobile customers. In the same month, West Midlands Police (WMP)
and West Midlands Office of Police and Crime (WMOPC) selected Accenture to support the digital
transformation of its police operations. Subsequently, Accenture signed a contract to provide
management consulting services for Japans Ministry of Agriculture, Forestry and Fisheries (MAFF).
During the same month, Texas Health and Human Services Commission (HHSC) selected Accenture
to serve as lead Medicaid vendor. Caterpillar and Accenture signed an agreement through which
Caterpillar will use telematics to enable advanced connected equipment services for its industry
segments and customers, in August 2014.
In September 2014, Accenture acquired Hytracc Consulting, a specialist consulting company that
designs and implements hydrocarbon production data management and accounting solutions. This
acquisition is expected to enhance the companys upstream production management solutions and
services portfolio. Subsequently, Accenture and GE launched Intelligent Pipeline Solution, an internet
offering for the pipeline operators that combines Pipeline Management, a GE Predictivity software
solution powered by the Predix platform, with Accentures digital technology and systems integration
capabilities. During the same month, NET, Latin-Americas largest cable operator, selected Accenture
to extend its NOW video service to multiple screens. Accenture in cooperation with SAP launched
an Upstream Solution for Independents, an end-to-end technology platform designed for mediumand small-sized independent oil and gas companies in North America. Accenture and Alcatel-Lucent
formed a strategic alliance to enable communications service providers (CSPs) and large enterprises
implement integrated ultra-broadband solutions. Later in September 2014, American International
Group, an international insurance organization, selected Accenture and implemented its Accenture
Life Insurance Platform (ALIP) across its US life insurance business. Subsequently, Accenture
launched Accenture Innovation Center for Oracle Engineered Systems to simplify deployment of
Oracle solutions for clients.
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History
Accenture was named Official Digital Technology Partner and awarded a four-year contract to provide
digital transformation capabilities to Cricket Australia, in October 2014. In the same month, Accenture
launched Accenture Life Sciences Cloud for R&D in partnership with Eisai, Merck, and Pfizer,
powered by Oracle to help simplify and speed drug development. Subsequently, Accenture and
Salesforce.com collaborated to create suite of solutions to enable life sciences companies enhance
customer and patient engagement leveraging cloud, social and mobile technologies. During the
month, Accenture and Huawei entered into a strategic alliance agreement to develop and market
solutions to offer carrier business support services and enterprise private cloud solutions for CSPs
and enterprise ICT markets. Accenture and Structure were selected by UIL Holdings (UI) to integrate
the Ventyx Outage Lifecycle Management (OLM) solution with UIs IT and operational technology.
In November 2014, Zurich Insurance Group selected Accenture to revamp its global corporate
website in line with its digital marketing strategy. In the same month, Accenture was selected by
Arunachal Pradesh Department of Information Technology, India, to develop Arunachal m-Seva, a
mobile government system. Subsequently, Accenture collaborated with Northern Minerals to establish
capital project services including integrated planning, more accurate estimating and cost control,
document control and risk management. Accenture launched Accenture Insurance Agent Effectiveness
Solution, a cloud-based application, built on Salesforce1 Platform which provides insurers visibility
into end-to-end agency performance cycle. Accenture collaborated with Amazon Web Services
(AWS) on end-to-end cloud migration and management services to enable enterprise clients move
from cloud pilots to enterprise-wide deployments in the AWS Cloud.
Accenture entered into an agreement to acquire Reactive Media, one of Australias leading digital
agencies, in December 2014. The acquisition is expected to strengthen the companys digital
marketing and technology services offerings. In the same month, Accenture expanded its relationship
with IPsoft, a provider of autonomic and cognitive solutions, to integrate IPsofts Amelia, a new
artificial intelligence platform into its cognitive services delivery portfolio. Subsequently, Accenture
and Microsoft expanded their strategic alliance with the introduction of the Accenture Hybrid Cloud
Solution for Microsoft Azure. During the same month, Accenture and Backbase, a provider of customer
experience management technology solutions entered into an alliance to provide end-to-end solutions
to banking clients to support their digital transformation strategy. Accenture collaborated with Wire
and Wireless in its Travel Japan Wi-Fi initiative to provide free Wi-Fi service to tourists in Japan
and distribute helpful travel and tourism-related information on smartphones and tablets. Accenture
was awarded a five-year, $563 million contract by Centers for Medicare and Medicaid Services on
the Federally Facilitated Marketplace (FFM) in support of the overall Health Insurance Marketplace
website HealthCare.gov.
In January 2015, Accenture launched Ports Center of Excellence in Hong Kong to provide terminal
operators with technology implementation for performance management, operations management
and enterprise management. In the same month, Aspen U.S. Insurance, part of the insurance
segment of Aspen Insurance Holdings transitioned the processing of some of its business lines to
Accenture Duck Creek property and casualty (P&C) insurance software. Subsequently, Accenture
acquired Structure, a provider of consulting, system integration and customized solutions and services
to energy and utilities clients. This acquisition is expected to strengthen the companys capabilities
in smart grid solutions, especially grid operations, as well as energy commodity trading and risk
management (CTRM). During the month, Consumers Energy, Michigans largest utility, selected
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History
Accenture to deploy new mobile workforce management (MWFM) software from Ventyx, an ABB
company. Exelon, a private operator of nuclear power plants, collaborated with Accenture to implement
a mobile technology solution; the Electronic Work Package (eWP) based on software from DataGlance
and deployed using Apple iPads. Later in January 2015, Accenture launched Accenture Innovation
Center for HP focused on Accenture and HP cloud, security and analytics solutions. Subsequently,
the company expanded its agreement with Enbridge Gas Distribution to provide BPO services for
Enbridges customer care operations.
Accenture Federal Services agreed to acquire Agilex Technologies, a provider of digital solutions
for the US federal government, in February 2015. This acquisition is expected to strengthen the
companys position in the federal market. The company completed this acquisition in March 2015.
In the same month, Accenture opened a new delivery center in Ilocos, Philippines and expanded its
presence in Philippines. Subsequently, Coverys selected Accenture Duck Creek suite of software
to support its property and casualty insurance product development and policy, rating, billing and
claims administration. During the same month, the company announced to acquire Gapso, an
advanced analytics services and solutions provider based in Brazil. This acquisition is expected to
expand its analytics capabilities in Brazil and provide clients with advanced analytics talent and
solutions. This transaction was completed in March 2015. During the month, Accenture signed a
four-year framework agreement with the Finnish State Treasury to develop and maintain a range of
IT applications that support the State Treasurys effort to digitalize its claims management system.
BPs fuels and convenience retail business selected Accenture to transform customer experience
and improve its product and service offering. Also in February 2015, the company closed its previously
announced acquisition of Reactive Media.
Accenture in partnership with Visa developed a connected car proof-of-concept with focus on Internet
of Things (IoT) market, in March 2015. In the same month, the company launched Accenture Clone
and Test software on SAP HANA Cloud Platform and expanded its HCM offerings. Subsequently,
Accenture signed a two-year agreement to provide QMax Solutions, an oilfield services company,
with strategy and management consulting services, digital technology and systems integration work.
During the same month, APG signed a multi-year agreement with Accenture to optimize the Pension
Providers operations. Accenture and Adobe together launched Accenture Customer Engagement,
a cloud-based managed service that enhances the development, execution and measurement of
digital marketing. CenterPoint Energy selected Accenture and SAP to design, test and implement
an asset analytics solution that supports CenterPoint Energys strategy of integrating IT with
operational technology.
In April 2015, Accenture expanded its Accelerated R&D Services with Medidata Solutions cloud-based
electronic data capture and management system, Medidata Rave. In the same month, the company
acquired Axia, the US based strategy consulting services provider. This acquisition is expected to
enhance the companys Accenture Strategy capabilities. Subsequently, Accenture and Alcatel-Lucent
announced a four-year agreement with Telefonica to deploy Alcatel-Lucents motive customer
experience management software for Telefonicas residential customers in European and Latin
American countries. During the same month, Rio Tinto, a global diversified mining company, partnered
with Accenture to migrate core enterprise information systems and technology (IS&T) systems to
an As-a-Service solution based in the cloud. The US Department of Education awarded Accenture
Federal Services a 10-year; $966 million contract to continue operations and maintenance of the
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History
federal financial aid system. Accenture added Deloitte Consulting as a member of the Accenture
Duck Creek Global Alliance Partner Program. Later in April 2015, Accenture and Oracle launched
a new business group to deliver industry-specific solutions built on the Oracle Cloud and enable
digital transformation.
Accenture acquired Tquila UK, a leading independent Salesforce consulting services provider, in
May 2015. This acquisition aligns with the companys strategy to strengthen its position as a provider
of Salesforce services and cloud implementations. In the same month, Accenture and Moven signed
a services agreement to jointly develop next-generation digital banking solutions. Subsequently,
Accenture launched the Accenture Analytics Applications Platform to develop industry- and
function-specific advanced analytics applications. During the same month, the company announced
to acquire Javelin Group, the UK based retail strategy consulting and digital transformation services
provider. This acquisition is expected to expand the capabilities of Accenture Strategy to enable
retailers and consumer brands accelerate their digital transformation. The company completed this
acquisition in June 2015. Accenture launched Accenture Interactive Innovation Center in
Sophia-Antipolis, France. The company also launched a new center of excellence in Al Khobar,
Saudi Arabia, to provide services and skills for petroleum refinery and petrochemical companies in
the Gulf Cooperation Council Countries. Etihad Etisalat signed a SAR180 million ($48 million)
three-year contract with Accenture to enhance customer experience of mobile services for Mobily
subscribers in Saudi Arabia.
Etihad Airways, the national airline of the UAE, signed a collaboration agreement with Accenture to
support the implementation of business transformation program, in June 2015. In the same month,
Accenture acquired Brightstep, a Swedish digital consulting company specializing in digital content
and commerce solutions. This acquisition is expected to strengthen digital marketing and commerce
services provided through Accenture Interactive. Accenture signed a contract to provide IT system
maintenance and operations, as well as monitoring and operations of servers and networks for Eisai
in the US and Japan. Subsequently, Accenture signed an agreement with Starwood Hotels & Resorts
Worldwide to provide IT outsourcing services. Accenture Federal Services expanded its
implementation partnership agreement with MicroPact to provide the US federal agencies with
additional choices in case management solutions.
In July 2015, TNT signed a five-year BPO contract with Accenture as part of its drive to focus on
core express delivery activities. In the same month, Amadeus agreed to acquire Navitaire, a wholly
owned subsidiary of Accenture that provides technology and business solutions to the airline industry,
for $830 million. Subsequently, Accenture and Avanade were awarded a five-year contract from the
Department of Health in England and NHS National Services Scotland to implement the secure
cloud-based NHSmail service in England and Scotland, the UK. During the same month, the company
announced a five-year contract extension with Deutsche Bank to continue to provide procurement
BPO services globally to the bank. The company acquired PacificLink Group, an independent set
of full service digital agencies in Hong Kong. This acquisition is expected to strengthen the ability
of Accenture Interactive and enhance Accentures presence in Asia-Pacific. Accenture launched
Accenture Insights Platform, a cloud-based end-to-end analytics solution to simplify analytics for
businesses. Accenture Strategy provided advisory services to Shanghai Electric Power (SEP) in its
acquisition of Enemalta, Maltas state-owned energy company and 90% stake in Delimara 3, a major
power plant in Malta. ASM Research (ASM), an Accenture Federal Services Company, was awarded
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History
a $300 million contract from the US Department of Veterans Affairs (VA) to strengthen its IT system
security. Accenture formed an alliance relationship with Worksoft, a leading provider of business
process validation software to integrate automation capabilities for end-to-end business process
validation within its Application Services business.
In August 2015, Accenture acquired FusionX, a Washington-based cyber security company to
strengthen the companys Security practice. In the same month, Accenture signed a four-year
agreement with Corfo, to expand its presence at Curauma Technology Development Center.
Subsequently, the company entered into an agreement to acquire Schlumberger Business Consulting
(SBC), the management consulting unit of Schlumberger, a leader in oilfield services. In addition,
Accenture acquired Total Logistics, an independent logistics and supply chain consultancy to
strengthen its supply chain capabilities. During the month, Accenture acquired EnergyQuote JHA,
a London-based energy management and procurement services provider. Liberty Bank selected
mortgage origination software from Accenture. Further in August 2015, the company acquired
AD.Dialeto, an independent Brazilian digital agency, to strengthen its digital marketing services
provided through Accenture Interactive, a part of Accenture Digital.
In September 2015, Accenture and SOASTA collaborated to deliver digital performance testing and
analytics management. In the same month, the company entered into an agreement to acquire S3
TV Technology, a business unit of Dublin-headquartered S3 Group that delivers consultancy,
automated testing, service monitoring and diagnostic solutions to video service providers.
Subsequently, the company collaborated with Salesforce to extend the complete Accenture CAS
software suite to the Salesforce1 Platform. During the month, Nordea selected Accenture and
Temenos to help the bank replace its core banking systems across the Nordics as part of its broader
simplification program. Accenture will help implement the new core banking platform, which will
be based on Temenos core banking software. Accenture entered into an agreement to acquire
Cloud Sherpas, a leader in cloud advisory and technology services specializing in Google, Salesforce
and ServiceNow.
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Key Employees
KEY EMPLOYEES
Name
Job Title
Board
Pierre Nanterme
Chairman and Chief Executive

Officer
Executive Board
Marjorie Magner
Lead Director
Non Executive Board
332452 USD
Jaime Ardila
Director
Non Executive Board
464897 USD
Dina Dublon
Director
Non Executive Board
284952 USD
Charles H. Giancarlo
Director
Non Executive Board
294952 USD
William L. Kimsey
Director
Non Executive Board
279952 USD
Blythe J. McGarvie
Director
Non Executive Board
287452 USD
Gilles C. Pelisson
Director
Non Executive Board
302465 USD
Paula A. Price
Director
Non Executive Board
256385 USD
Wulf von Schimmelmann
Director
Non Executive Board
279952 USD
Frank K. Tang
Director
Non Executive Board
254529 USD
David P. Rowland
Chief Financial Officer
Senior Management
3992440 USD
Johan G. Deblaere
Chief Operating Officer
Senior Management
Omar Abbosh
Chief Strategy Officer
Senior Management
Paul Daugherty
Chief Technology Officer
Senior Management
Chad T. Jerdee
General Counsel and Chief

Compliance Officer
Senior Management
Ellyn J. Shook
Chief Human Resources Officer
Senior Management
Roxanne Taylor
Chief Marketing and

Communications Officer
Senior Management
Adrian Lajtha
Chief Leadership Officer
Senior Management
Gianfranco Casati
Group Chief Executive, Growth

Markets
Senior Management
Bhaskar Ghosh
Group Chief Executive, Accenture

Technology Delivery
Senior Management
Richard A. Lumb
Group Chief Executive, Financial

Services
Senior Management
Alexander M. van t
Noordende
Group Chief Executive, Products
Senior Management
Mark A. Knickrehm

Strategy
Senior Management
Daniel T. London
Group Chief Executive, Health and Senior Management

Public Service
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Compensation
15925463 USD
4496151 USD
Page 18
Accenture plc
Key Employees
Name
Job Title
Board
Jean-Marc Ollagnier
Group Chief Executive, Resources
Senior Management
Michael J. Salvino

Operations
Senior Management
Robert E. Sell
Group Chief Executive,

Communications, Media and
Technology
Senior Management
Michael R. Sutcliff

Digital
Senior Management
Julie Spellman Sweet
Group Chief Executive, North

America
Senior Management
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Compensation
Page 19
Accenture plc
Key Employee Biographies
KEY EMPLOYEE BIOGRAPHIES

Pierre Nanterme
Board: Executive Board
Job Title: Chairman and Chief Executive Officer
Since: 2013
Age: 55
Mr. Nanterme has been the Chairman at Accenture since 2013 and the Chief Executive Officer since
2011. In his 32-year career at the company, he held a variety of leadership positions across key
parts of Accentures business. Prior to becoming the Chief Executive Officer, Mr. Nanterme was the
Group Chief Executive of the Financial Services operating group. He also served as the Chief
Leadership Officer and the Country Managing Director for France. Mr. Nanterme previously served
as the Managing Director for Europe, Africa and Latin America; the Managing Director of the Core
Europe operating unit; and the Global Managing Director of Insurance industry group. He joined
Accenture in 1983 and was appointed as a Partner in 1993.
Marjorie Magner
Board: Non Executive Board
Job Title: Lead Director
Since: 2014
Age: 65
Ms. Magner has been the Lead Director at Accenture since 2014. She is the co-Founder and a
Partner at Brysam Global Partners. Ms. Magner was the Chairman and Chief Executive Officer,
Global Consumer Group at Citigroup from 2003 to 2005. She previously held various other positions
at Citigroup, including the Chief Operating Officer, Global Consumer Group from 2002 to 2003; and
the Chief Administrative Officer and Senior Executive Vice President from 2000 to 2002. Ms. Magner
is the Chairman at TEGNA (formerly Gannett) and also serves on the Board at Ally Financial.
Jaime Ardila
Job Title: Director
Since: 2013
Age: 59
Mr. Ardila has been a Director at Accenture since 2013. He has been the Executive Vice President
and President of South America at General Motors (GM) since 2010. Mr. Ardila previously served
as the President at GMs operations in Brazil, Argentina, Uruguay and Paraguay from 2007 to 2010.
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Prior to serving in that role, he served as the Vice President and Chief Financial Officer at GMs
Latin America, Africa and Middle East region from 2003 to 2007; the President and Managing Director
at GM Argentina from 2001 to 2003; and the President at GM Columbia from 1999 to 2001. Mr.
Ardila joined GM in 1984, and held a variety of financial and senior positions, primarily in Latin
America, and also worked in Europe and the US. From 1996 to 1998, Mr. Ardial worked at M
Rothschild & Sons.
Dina Dublon
Job Title: Director
Since: 2001
Age: 61
Ms. Dublon has been a Director at Accenture since 2001. She was the former Chief Financial Officer
at JPMorgan Chase. Ms. Dublon joined Chemical Bank's capital markets group as a Management
Trainee in the trading floor in 1981. Prior to joining the bank, she worked at the Harvard Business
School and at Bank Hapoalim in Israel. Ms. Dublon is a Director at PepsiCo; a Member of the
Supervisory Board at Deutsche Bank, and a Trustee at Carnegie Mellon University.
Charles H. Giancarlo
Job Title: Director
Since: 2008
Age: 57
Mr. Giancarlo has been a Director at Accenture since 2008. He serves as a Senior Advisor at Silver
Lake and as the Chairman at Avaya. Prior to joining Silver Lake in 2007, Mr. Giancarlo worked for
14 years at Cisco Systems, where he led the companys product development, business development
and other management activities. At Cisco Systems, he served as the Executive Vice President and
Chief Development Officer; and the President at Cisco-Linksys. He currently serves as a Director
at Arista, Imperva and ServiceNow.
William L. Kimsey
Job Title: Director
Since: 2003
Age: 72
Mr. Kimsey has been a Director at Accenture since 2003. Previously, he served as the Chief Executive
Officer at Ernst & Young Global from 1998 to 2002. Mr. Kimsey joined Ernst & Young as a Staff
Accountant in 1964 and became a Partner in 1978. His positions also included the Deputy Chairman
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Accenture plc
and Chief Operating Officer; the Vice Chairman and West Region Managing Partner; the Vice
Chairman and Southwest Region Managing Partner; the Managing Partner of the Kansas City office;
and the Director of Management Consulting in the St. Louis office. Mr. Kimsey is a Director at Royal
Caribbean Cruises.
Blythe J. McGarvie
Job Title: Director
Since: 2001
Age: 58
Ms. McGarvie has been a Director at Accenture since 2001. She served as the Chief Executive
Officer at Leadership for International Finance (LIF), a firm that focuses on improving clients financial
positions and providing leadership seminars for corporate and academic groups, for 10 years. Prior
to that, Ms. McGarvie was the Executive Vice President and Chief Financial Officer at BIC. Before
that, she served as the Senior Vice President and Chief Financial Officer at Hannaford Bros. Ms.
McGarvie also held senior financial positions at Sara Lee and Kraft Foods. She serves on the Boards
at Viacom, Sonoco Products, and LKQ.
Gilles C. Pelisson
Job Title: Director
Since: 2012
Age: 57
Mr. Pelisson has been a Director at Accenture since 2012. He is the former Chairman and Chief
Executive Officer at Accor. Mr. Pelisson began his career at Accor in 1983 in the US and then served
as the Senior Vice President at Accors Asia-Pacific region, based in Los Angeles, California. He
was appointed as the Chief Executive Officer at the French Courtepaille restaurants in 1988 and
the Co-Chief Executive Officer at the Novotel hotel chain in 1993. From 1995 to 2000, Mr. Pelisson
served as the Chief Executive Officer at Disneyland Paris Resort. He also worked as the Chairman
at Noos, and the Chief Executive Officer at Bouygues Telecom. Mr. Pelisson currently serves on
the Boards of Directors at TF1, Groupe L Barriere Hotels and Casinos, and Sun International and
is a Member of the Global Senior Advisory Board at Jefferies Group.
Paula A. Price
Job Title: Director
Since: 2014
Age: 53
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Ms. Price has been a Director at Accenture since 2014. She was the Executive Vice President and
Chief Financial Officer at Ahold USA until 2014. Before joining Ahold in 2009, Ms. Price was the
Chief Accounting Officer at Stop & Shop/Giant Landover; and as the Senior Vice President, Controller
and Chief Accounting Officer at CVS Caremark. Earlier in her career, she was the Chief Financial
Officer for the Institutional Trust Services division at JPMorgan Chase, and held several other senior
management positions at Prudential Insurance Co. of America, Diageo and Kraft Foods. Ms. Price
serves as a Director at Dollar General and Western Digital.
Wulf von Schimmelmann

Job Title: Director
Since: 2001
Age: 67
Mr. Schimmelmann has been a Director at Accenture since 2001. He was the Chief Executive Officer
at Deutsche Postbank. Mr. Schimmelmann is also the Chairman of the Supervisory Board at Deutsche
Post DHL, a Member of the Supervisory Board at Maxingvest, and a Member of the Boards of
Directors at the Western Union and Thomson Reuters. Before that, he served for six years as a
Partner at McKinsey.
Frank K. Tang
Job Title: Director
Since: 2014
Age: 46
Mr.Tang has been a Director at Accenture since 2014. He is the Chief Executive Officer and Managing
Partner at FountainVest Partners. Before co-founding FountainVest in 2007, Mr. Tang was the Senior
Managing Director and Head of Investments in China at Temasek Holdings, a Singapore investment
company. Earlier in his career, he was a Managing Director at Goldman Sachs, where he worked
for nearly 11 years. Mr. Tang began his investment banking career in the New York office at Goldman
Sachs before moving to Hong Kong, where he headed the telecommunications, media and technology
investment banking effort in Asia (excluding Japan). He serves as a Board Member at Weibo and
IMAX China; as well as the Governor at China Venture Capital and Private Equity Association.
David P. Rowland
Board: Senior Management
Job Title: Chief Financial Officer
Since: 2013
Age: 53
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Accenture plc
Mr. Rowland has been the Chief Financial Officer at Accenture since 2013. Prior to this, he served
for more than six years as the Senior Vice President of Finance at the company. Mr. Rowland
previously served as the Managing Director of Finance Operations and the Finance Director of
Communications, and High Tech; and Products at the company. He began his career at Accenture
in 1983 in the Consulting group.
Johan G. Deblaere
Job Title: Chief Operating Officer
Since: 2009
Age: 52
Mr. Deblaere has been the Chief Operating Officer at Accenture since 2009. From 2006 to 2009,
he served as the companys Chief Operating Officer of Outsourcing. Prior to that, from 2005 to 2006,
Mr. Deblaere led Accentures global network of business process outsourcing delivery centers. From
2000 to 2005, he had overall responsibility for work with public-sector clients in Western Europe.
Mr. Deblaere joined Accenture in 1985 and became a Partner in 1996. He serves as the Chairman
of the Board of Directors at Junior AchievementYoung Enterprise Europe and a Member of the
Board of Governors at Junior Achievement Worldwide.
Omar Abbosh
Job Title: Chief Strategy Officer
Since: 2015
Mr. Abbosh has been the Chief Strategy Officer at Accenture since March 2015. Prior to this, he
served as the Senior Managing Director of Growth and Strategy for the Resources operating group
at the company. Prior to that, Mr. Abbosh served as the Managing Director of Resources business
in the UK and Ireland. He also led Accenture's Utilities business globally. Mr. Abbosh joined the
company in 1989 and became a Partner in 2000.
Paul Daugherty
Job Title: Chief Technology Officer
Mr. Daugherty has been the Chief Technology Officer at Accenture since 2012. He is responsible
for the R&D activities at Accentures Technology Labs. Previously, Mr. Daugherty served as the
Chief Technology Architect, founded Accentures cloud computing business, and led Accentures
technology business globally for the Resources operating group. He joined Accenture in 1986 and
became a Partner in 1999. He serves as the Chairman of the Board at Avanade, a joint venture
between Accenture and Microsoft. Mr. Daugherty serves on the Board at Accenture Global Services.
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Accenture plc
Chad T. Jerdee
Job Title: General Counsel and Chief Compliance Officer
Since: 2015
Mr. Jerdee has been the General Counsel and Chief Compliance Officer at Accenture since June
2015. From 2010 to 2015, he served as the Deputy General Counsel of Sales and Delivery. Prior
to that, Mr. Jerdee was the Legal Lead for the Outsourcing Sales Legal team and Accenture growth
platforms from 2005 to 2010. Prior to 2005, he held a number of roles focused on negotiating client
transactions. Mr. Jerdee joined the company in 1997 and became a Partner in 2003. Before joining
Accenture, he practiced law in Minneapolis, Minnesota.
Ellyn J. Shook
Job Title: Chief Human Resources Officer
Since: 2014
Age: 51
Ms. Shook has been the Chief Human Resources (HR) Officer at Accenture since 2014. Prior to
this, she served as the Senior Managing Director of HR and Head of Accentures HR Centers of
Expertise. From 2004 to 2011, Ms. Shook was the Global HR Lead for career management,
performance management, total rewards, employee engagement, and mergers and acquisitions.
She joined Accenture in 1988 and became a Partner in 2003. Ms. Shook serves on the Executive
Committee of the Board of Directors at Junior Achievement of the Upper Midwest and on the Advisory
Board of Women in Business at Carlson School of Management at the University of Minnesota.
Roxanne Taylor
Job Title: Chief Marketing and Communications Officer
Ms. Taylor has been the Chief Marketing and Communications Officer at Accenture since 2007.
Previously, she served as the Managing Director of corporate and financial communications. Ms.
Taylor joined the company in 1995 as the Director of marketing and communications for the Financial
Services practice and became a Partner in 2000. Before that, she held a variety of corporate, investor
relations and marketing roles at Reuters, Citicorp, Credit Suisse and the Deak-Perera Group. Ms.
Taylor serves as a Member at Arthur W. Page Society, The Committee of 200, Women's Forum and
the Marketing 50.
Adrian Lajtha
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Accenture plc
Job Title: Chief Leadership Officer

Mr. Lajtha has been the Chief Leadership Officer at Accenture since 2007. Previously, he served
as the Group Chief Executive of Accenture's Financial Services operating group. From 2000 to 2005,
Mr. Lajtha was the Managing Director of Financial Services business in the UK and Ireland. He led
Accenture's Resources operating group in the UK, Ireland and South Africa from 1999 to 2000 and
the company's strategy unit in the Europe, Middle East and Africa (EMEA) region from 1993 to 1999.
Mr. Lajtha joined the company in 1979 and became a Partner in 1990.
Gianfranco Casati
Job Title: Group Chief Executive, Growth Markets
Since: 2014
Age: 55
Mr. Casati has been the Group Chief Executive of Growth Markets at Accenture since 2014. Prior
to the current position, he was the Group Chief Executive at Accenture's Products operating group.
Prior to that, Mr. Casati served as the Managing Director of the Products operating group's Europe
operating unit. He also served as Accenture's Country Managing Director for Italy and as the Chairman
at Accenture's geographic council in its Italy, Greece, and emerging markets region. Before serving
in those roles, he led the company's Electronics and High Tech practice in Europe. Mr. Casati joined
the company in 1984 and became a Partner in 1994.
Bhaskar Ghosh
Job Title: Group Chief Executive, Accenture Technology Delivery
Mr. Ghosh serves as the Group Chief Executive of Technology Delivery at Accenture. Previously,
he led Accentures Delivery Centers for Technology in India and was the Global Application
Outsourcing Lead. Prior to joining Accenture in 2003, Mr. Ghosh was the Vice President and Global
Head of IT infrastructure management systems at Infosys. Earlier in his career, he held several
senior positions at Philips in India.
Richard A. Lumb
Job Title: Group Chief Executive, Financial Services
Since: 2010
Age: 53
Mr. Lumb has been the Group Chief Executive of Financial Services at Accenture since 2010. Prior
to this, he was the Senior Managing Director at Accentures Financial Services operating unit in
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Europe, Africa, the Middle East and Latin America. Mr. Lumb also served as the Managing Director
of business and market development for the Financial Services operating group. He joined Accenture
in 1984 and became a Partner in 1995.
Alexander M. van t Noordende

Job Title: Group Chief Executive, Products
Since: 2014
Age: 51
Mr. Noordende has been the Group Chief Executive of Products at Accenture since 2014. Prior to
this role, he was the Group Chief Executive of Management Consulting. From 2006 to 2011, Mr.
Noordende was the Group Chief Executive of Accenture's Resources operating group. Previously,
he led Accenture's Resources operating group in Southern Europe, Africa, the Middle East and Latin
America. He also served as the Managing Partner of the Resources operating group in France,
Belgium and the Netherlands. In addition, from 2001 until 2006, Mr. Noordende served as Accenture's
Country Managing Director for the Netherlands. He joined the company in 1987 and became a
Partner in 1999.
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Accenture plc
Major Products and Services
MAJOR PRODUCTS AND SERVICES

range of industries. The company's key products and services include the following:
Strategy:
CFO and enterprise value solutions
Corporate development and growth
Enterprise architecture and application strategy
Enterprise transformation
International development strategies
Manufacturing
Mergers and acquisitions
Operations strategy
Sales and customer services
Sustainability
Talent and organization
Digital:
Analytics solutions
Mobility solutions
Cloud solutions
Digital marketing
e-Commerce platforms
Digital customer interactions
Technology:
Systems integration and application outsourcing
Software solutions
Analytics
Application testing services
Capacity services
IT strategy
Technology consulting
Workplace transformation
Infrastructure services
Infrastructure operations transformation
Operations:
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Accenture plc
Major Products and Services
Cloud solutions
Credit services
Business process outsourcing (BPO) services
Infrastructure consulting
Infrastructure outsourcing
Operations capacity solutions
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Accenture plc
Revenue Analysis
REVENUE ANALYSIS
Overview
The company recorded revenues of $30,002.4 million during the financial year ended August 2014
(FY2014), an increase of 5% over FY2013. In FY2014, Americas, the company's largest geographic
market, accounted for 47.3% of the total revenues.
Accenture generates revenues through five operating groups: products (24.6% of the total revenues
in FY2014), financial services (21.7%), communications, media and technology (19.7%), resources
(17.1%), and health and public service (16.7%). The company also generates a negligible portion
of its revenues from its other segment.*
*Percentages rounded off.
Revenues by operating group
In FY2014, the products group recorded revenues of $7,395 million, an increase of 8.6% over
FY2013.
The financial services group recorded revenues of $6,511.2 million in FY2014, an increase of 5.6%
over FY2013.
The communications, media and technology group recorded revenues of $5,923.8 million in FY2014,
an increase of 4.2% over FY2013.
The resources group recorded revenues of $5,135.3 million in FY2014, a decrease of 0.2% compared
to FY2013.
The health and public service group recorded revenues of $5,021.7 million in FY2014, an increase
of 6.0% over FY2013.
The others recorded revenues of $15.4 million in FY2014, a decrease of 28.9% compared to FY2013.
Revenues by geography
Americas, Accenture's largest geographic market, accounted for 47.3% of the total revenues in
FY2014. Revenues from Americas reached $14,201.1 million in FY2014, an increase of 5% over
FY2013.
EMEA accounted for 39.7% of the total revenues in FY2014. Revenues from EMEA reached $11,915.5
million in FY2014, an increase of 7.9% over FY2013.
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Asia Pacific accounted for 13% of the total revenues in FY2014. Revenues from Asia Pacific reached
$3,885.8 million in FY2014, a decrease of 2.8% compared to FY2013.
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SWOT ANALYSIS
range of industries. The companys operating model focused on growth platforms enables it to offer
differentiated, industry- and function-based, end-to-end business services and provides competitive
advantage to the company over its peers. However, volatility and uncertain economic conditions
has adversely affected and will in the future affect the companys clients and the levels of business
activities. Changing demand patterns from economic volatility and uncertainty could have a significant
negative impact on Accentures results of operations.
Strengths
Weaknesses
Operating model focused on growth

platforms
Diverse presence across various industries
and geographies
Strong client relationships
Robust alliances network
High dependence on consulting business
Opportunities
Threats
Increased adoption of cloud computing

services
Strategic acquisitions further strengthen
Accentures market position
Growing demand for enterprise mobility
Strong pipeline of contracts
Volatile and uncertain economic conditions

Intense competition
Revenues may be adversely affected by
currency exchange-rate fluctuations
Strengths
Operating model focused on growth platforms

In FY2014, the company implemented a strategy which focused on organizing its resources in around
four growth platforms, including Accenture Strategy, Accenture Digital, Accenture Technology and
Accenture Operations. Accenture Strategy offers a range of strategy services focused on areas such
as digital technologies; enterprise architecture and applications; finance and enterprise performance;
IT; mergers and acquisitions; operations; sales and customer service; sustainability; and talent and
organization. Accenture Digital combines the companys capabilities in digital marketing, analytics
and mobility and offers digital services across two areas, including digital customers, channels and
markets; and digital enterprise. According to the company, Accenture Digital is the largest end-to-end
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digital capability and works with many industry leaders, including all of the top 10 global
pharmaceutical companies as well as all of the top 10 consumer products companies. Accenture
Technology, provides global delivery capabilities, focuses on research and development (R&D) in
Technology Labs and manages the companys alliance relationships; and Accenture Operations,
combines business process outsourcing (BPO) capabilities with infrastructure and cloud services,
enabling Accenture to run key operations as a service for clients.
The companys operating model focused on growth platforms enables it to offer differentiated,
industry- and function-based, end-to-end business services and provides competitive advantage to
the company over its peers.
Diverse presence across various industries and geographies
Accenture enjoys significant scale and is diversified across industries and geographies while at the
same time offering integrated services.The company has one of the broadest offerings in management
consulting, technology services and outsourcing markets. It caters to 19 industry groups, under its
five operating groups: products; financial services; communications, media and technology; resources;
and health and public service. The products operating group serves a set of increasingly
interconnected consumer-relevant industries. It comprises air, freight and travel services; automotive;
consumer goods and services; industrial equipment; infrastructure and transportation services; life
sciences; and retail industry groups. Accentures financial services operating group offers its services
to companies operating in banking, capital markets, and insurance industries. The companys
communications, media and technology operating group serves the communications, electronics,
high technology, media and entertainment industries. Accentures resources operating group serves
the chemicals, energy, forest products, metals and mining, utilities and related industries. The
companys health and public service operating group serves healthcare payers and providers, as
well as government departments and agencies, public service organizations, educational institutions
and non-profit organizations around the world.
In addition, the company offers its services to clients globally through its Global Delivery Network
which includes Accenture personnel based at more than 50 delivery centers around the world. The
company operates in more than 200 cities in 56 countries across three regions that include North
America (the US and Canada); Europe; and Growth Markets (Asia Pacific, Latin America, Africa,
the Middle East, Russia and Turkey). Furthermore, the company generates balanced revenue stream
across its operating groups and geographies. In FY2014, products group accounted for 24.6% of
the total revenues. This was followed by financial services (21.7%), communications, media and
technology (19.7%), resources (17.1%), and health and public service (16.7%). Similarly, Americas,
the largest geographic market of the company accounted for 47.3% of the total revenues in FY2014.
This was followed by Europe, Middle East and Africa (EMEA) (39.7%), and Asia Pacific (13%).
The companys diverse presence across various industries and geographies enables it to expand
its customer reach. The company's ability to operate at a certain scale provides favorable competitive
environment and pricing power. Accenture is further positioned as a one stop shop which provides
cross selling opportunities.
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SWOT Analysis
Strong client relationships

Accenture enjoys strong client relationship. The company enjoys strong and lasting relationships
with many of the worlds leading companies, including more than 75% of the Fortune Global 500
companies. Further, of the 100 largest clients in FY2014, 95 have been clients for at least 10 years.
This indicates that the company enjoys high switching costs. As such long relationship indicates that
Accentures consultants are well versed with the clients business and therefore the clients will have
to incur high switching costs. The client relationships are also a testimony to the companys ability
to retain its customers and to the favorable competitive position that it enjoys. These client
relationships will also enhance the companys ability to win new business as it has a roster of valuable
client references,
Robust alliances network
Accenture developed a robust network of alliances. The company works closely with some of the
technology market leaders that complement and extend its solutions and capabilities. Accenture
has alliances with leading technology companies such as BMC, Cisco Systems, Dell, EMC,
Hewlett-Packard, IBM Hardware and Software Technology, JDA, Microsoft, NetApp, Oracle, Red
Hat, Salesforce.com, SAP, SAS, Siemens, Sybase, Symantec, Telstra, Thomson Reuters, TIBCO,
and VMware. The strong alliance network allowed Accenture to deliver innovative and collaborative
solutions by bringing together various technology teams. Alliances with leading technology companies
have allowed the company to cater to broad and varied needs of its clients.
Moreover, the company also maintains partnerships with other technology companies, including,
Acxiom, Apriso, Ariba, Asset Control, CallidusCloud, Citrix Systems, Cognos, Daon, ESRI, GemStone
Systems, Genesys, IDS Scheer, Informatica, KXEN, Management Controls, MicroStrategy, Murex,
NetSuite, Pegasystems, SmartStream, Sterling Commerce, Teradata, Trillium Software, Verizon
Business, and Workday among others. The strong network of alliances has allowed Accenture to
create significant and sustainable value to its customers. A robust alliances network equips Accenture
with the ability to serve a diverse base of clients.
Weaknesses
High dependence on consulting business

Accenture depends on its consulting business that includes management and technology consulting
services. In FY2014, the company derived nearly 52% of its total revenues from its consulting
business which remained flat over the years. In the financial services operating group, consulting
revenues reflected a slight decline, due to declines in Insurance in EMEA and Americas. Similarly,
in resources operating group, consulting revenues declined due to declines in natural resources
across all geographic regions and energy in Americas. Further, the other operating groups of the
company enabled drive a meagre growth of 2% in its consulting revenues in FY2014. Comparatively,
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the companys competitor, Tata Consulting Services (TCS) recorded a growth of 9.5% in its consulting
revenues in the year ended March 2015 compared to its previous year.
Consequently, sluggish growth and declines in the consulting business will impact the companys
overall growth prospects. The companys high dependence on consulting business could prove to
be a drag on the companys growth prospects.
Opportunities
Increased adoption of cloud computing services

The worldwide demand for cloud computing services is expected to grow significantly in the coming
years. Cloud computing is a computing infrastructure model, which enables delivery of
software-as-a-service (SaaS). Appeal to cloud computing has been increasing as it enables companies
to reduce their expenses related to upfront royalty or licensing payments, investment in hardware
infrastructure and other operating expenses. According to industry estimates, the global public cloud
services' spending is forecast to grow at a compound annual growth rate (CAGR) of 22.8% during
2014-18 and reach more than $127 billion in 2018. In 2018, public IT cloud services will account for
more than half of worldwide software, server, and storage spending growth. Industry estimates
suggest that global SaaS market is expected to be major contributor to the cloud computing market.
The growth in public cloud services spending is primarily driven by the emergence of virtual private
cloud (VPC) offerings.
The company is well positioned to take advantage of this rapidly growing demand for cloud computing
services. The company offers a range of cloud based services, including cloud strategy, SaaS, cloud
application and platform services, infrastructure-as-a-service (IaaS), cloud based Accenture software
services, cloud security, business process-as-a-service (BPaaS), and the Accenture Cloud Platform.
In addition, the company enhanced its cloud offerings with the addition of new services based on
cloud and through strategic alliances. For instance, in 2015, Accenture launched Accenture Insights
Platform, a cloud-based end-to-end analytics solution to simplify analytics for businesses; Insurance
Customer Insights Solution, an integrated solution available in the cloud or on-premise, to provide
insurers access to new distribution models, with management across multiple channels, including
social media; and Accenture Customer Engagement, a cloud-based managed service that enhances
the development, execution and measurement of digital marketing. Similarly, in June 2015, Accenture
released the next generation of Accenture Fare Management Solution (AFMS), implemented on
Microsoft Azure cloud. This expands the companys offerings for transit fare collection to an
as-a-service model for both large and mid-size transit agencies. Earlier in November 2014, Accenture
collaborated with Amazon Web Services (AWS) on end-to-end cloud migration and management
services to enable enterprise clients move from cloud pilots to enterprise-wide deployments in the
AWS Cloud.
Robust outlook for the cloud computing market and Accentures significant presence in this market
will provide it with opportunities to expand its client base and market share in coming years.
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SWOT Analysis
Strategic acquisitions further strengthen Accentures market position

Accenture made few significant acquisitions in recent times. Over the past two years, the company
invested more than $1.5 billion in strategic acquisitions to enhance its capabilities in key growth
areas. Accentures largest acquisition in fiscal 2014 was Procurian that complements the existing
sourcing and procurement capabilities and makes Accenture the clear market leader in procurement
business process outsourcing. The company is focused on strengthening its presence in fast growth
markets through strategic acquisitions. In July 2015, Accenture acquired PacificLink Group, an
independent set of full service digital agencies in Hong Kong. This acquisition is expected to
strengthen the ability of Accenture Interactive and enhance Accentures presence in Asia-Pacific.
In June 2015, Accenture acquired Brightstep, a Swedish digital consulting company specializing in
digital content and commerce solutions. This acquisition is expected to strengthen digital marketing
and commerce services provided through Accenture Interactive.
Earlier, the company acquired Javelin Group, the UK based retail strategy consulting and digital
transformation services provider.This acquisition is expected to expand the capabilities of Accenture
Strategy to enable retailers and consumer brands accelerate their digital transformation. In May
2015, Accenture acquired Tquila UK, a leading independent Salesforce consulting services provider.
This acquisition aligns with the companys strategy to strengthen its position as a provider of
Salesforce services and cloud implementations. In April 2015, the company acquired Axia, the US
based strategy consulting services provider. This acquisition is expected to enhance the companys
Accenture Strategy capabilities. Prior to this, in March 2015, Accenture Federal Services acquired
Agilex Technologies, a provider of digital solutions for the US federal government. This acquisition
is expected to strengthen the companys position in the federal market. In January 2015, Accenture
acquired Structure, a provider of consulting, system integration and customized solutions and services
to energy and utilities clients. This acquisition is expected to strengthen the companys capabilities
in smart grid solutions, especially grid operations, as well as energy commodity trading and risk
management (CTRM).
Such strategic acquisitions will further strengthen the companys market position in the provision of
management consulting, technology services and outsourcing services to a diverse range of clients.
Growing demand for enterprise mobility
The market for enterprise mobility solutions has been growing at a rapid pace. Increasing mobile
worker population, emergence of sophisticated mobile devices such as tablets and smartphones
and introduction of several business applications is expected to drive the market for enterprise
mobility over the next few years. According to industry estimates, the market for enterprise mobility
solutions is expected to grow at a CAGR of over 23% during 2013-18.
The company has been increasing its focus on developing enterprise mobility solutions in recent
times. The company offers a range of mobility solutions, including mobility consulting, mobility
software services/applications, mobile software services-devices and platforms, mobility managed
services, and mobility business integration services. Further, Accenture Mobility, part of Accenture
Digital, plans, implements and manages mobility solutions for businesses and public organizations,
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including developing and implementing enterprise mobility strategies; incorporating applications and
managed services; creating and delivering mCommerce solutions; and supplying credible, business
ready Connected Product offerings. Further, in FY2014, the company established a global strategic
relationship with Samsung Electronics in which the two companies will work together to ease the
procurement and implementation processes for clients adopting enterprise mobility tools, as they
undergo the transformation to becoming digital businesses. Accenture and Crittercism, a company
engaged in mobile application performance management (mAPM), entered into an alliance agreement
to address the challenges enterprises face when developing and implementing their mobile application
strategies.
The positive outlook for the enterprise mobility solutions and the company's increased focus on this
business will allow it to gain more customers and market share in coming years.
Strong pipeline of contracts
Accenture built a strong pipeline of contracts in the recent period. For instance, in July 2015, ASM
Research (ASM), an Accenture Federal Services Company, was awarded a $300 million contract
from the US Department of Veterans Affairs (VA) to strengthen its IT system security. The company
announced a five-year contract extension with Deutsche Bank to continue to provide procurement
BPO services globally to the bank. Accenture and Avanade were awarded a five-year contract from
the Department of Health in England and NHS National Services Scotland to implement the secure
cloud-based NHSmail service in England and Scotland, the UK. In June 2015, Accenture signed a
contract to provide IT system maintenance and operations, as well as monitoring and operations of
servers and networks for Eisai in the US and Japan. Earlier in May 2015, Etihad Etisalat signed a
SAR180 million ($48 million) three-year contract with Accenture to enhance customer experience
of mobile services for Mobily subscribers in Saudi Arabia. In April 2015, the US Department of
Education awarded Accenture Federal Services a 10-year, $966 million contract to continue operations
and maintenance of the federal financial aid system. UniCredit signed a three-year contract with
Accenture, under which Accenture will provide a range of services to UniCredits IT organization in
Italy, Germany, Austria and the UK.
Similarly, in December 2014, Accenture was awarded a five-year, $563 million contract by Centers
for Medicare and Medicaid Services on the Federally Facilitated Marketplace (FFM) in support of
the overall Health Insurance Marketplace website HealthCare.gov. Accenture was named Official
Digital Technology Partner and awarded a four-year contract to provide digital transformation
capabilities to Cricket Australia, in October 2014. In addition, the companys new bookings for FY2014
were $35.9 billion, with consulting bookings of $17.2 billion and outsourcing bookings of $18.7 billion.
The strong pipeline of contracts indicates growing customer base and market share of the company.
It also enables the company maintain a steady inflow of revenues and focus on future growth
investments.
Threats
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SWOT Analysis
Volatile and uncertain economic conditions

The companys results of operations are affected by economic conditions, including macroeconomic
conditions, credit market conditions and levels of business confidence. There continues to be
significant volatility in markets around the world, as well as economic and geopolitical uncertainty
in many of the markets where Accenture operates. Differing economic conditions and patterns of
economic growth and contraction in the geographical regions in which Accenture operates and the
industries it serves will be affected and may in the future affect demand for the companys services.
According to IMF, the global growth is projected to remain stable at 3.5% during 2015 and 3.8% in
2016. The gross domestic product (GDP) growth in Japan is expected to be sluggish at 1% in 2015
and 1.2% in 2016. Similarly, the Euro region is also expected to remain sluggish at 1.5% in 2015
and 1.6% in 2016. The Japan economy witnessed a technical recession during the third quarter of
2014 due to a decline in private domestic demand. IMF also predicts downside risks related to shifts
in sentiment and volatility in global financial markets, especially in emerging market economies,
where lower oil prices have introduced external and balance sheet vulnerabilities in oil exporters.
Stagnation and low inflation would also affect the GDP growth in the Euro area and in Japan. Similarly,
ongoing crisis in Greece would also have a negative impact on global economy.
Such volatility and uncertainty has adversely affected and will in the future affect the companys
clients and the levels of business activities. Changing demand patterns from economic volatility and
uncertainty could have a significant negative impact on Accentures results of operations.
Intense competition
The company operates in a highly competitive and rapidly changing global marketplace and competes
with a variety of organizations that offer services competitive with those that the company offers.
The company competes on the basis of various factors, including service and product offerings,
technical and industry expertise, contractual terms, scope of services, service delivery approach,
and quality of services, among others. Accenture competes with large multinational providers,
including the services arms of large global technology providers; off-shore service providers in
lower-cost locations; accounting firms; niche solution or service providers or local competitors; and
in-house departments of large corporations that use their own resources. Further, several of the
companys competitors are more established in certain markets and may offer more aggressive
contractual terms, which could negatively impact Accentures ability to win work. In addition, vertically
integrated companies are able to offer as a single provider more integrated services to clients than
the company and therefore may represent a more attractive alternative to clients. The companys
primary competitors include Atos, Capgemini, TCS, Infosys, Cognizant, HP, CGI, Deloitte, Wipro,
and Xerox, among others.
Intense competition may increase the pricing pressures which would have a negative impact on the
results of operations and revenues of the company. In addition, it would adversely affect the customer
base and market share of Accenture.
Revenues may be adversely affected by currency exchange-rate fluctuations
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SWOT Analysis
Being a global company, Accentures revenues are denominated in multiple currencies and may be
significantly affected by currency exchange-rate fluctuations. If the US dollar weakens against other
currencies, resulting in favorable currency translation, the companys revenues and revenue growth
in the US dollars may be higher. If the US dollar strengthens against other currencies, resulting in
unfavorable currency translation, the companys revenues and revenue growth in US dollars may
be lower. Further, as the company continues to leverage its global delivery model, most of the
currencies are incurred in currencies other than those in which Accenture bills for the related services.
An increase in the value of certain currencies, such as the Indian rupee, against the US dollar could
increase costs for delivery of services at off-shore sites by increasing labor and other costs that are
denominated in local currency. Conversely, a decrease in the value of certain currencies against
the US dollar, such as the Indian rupee, could place the company at a competitive disadvantage
compared to service providers that benefit from such a decrease and can, as a result, deliver services
at a lower cost. Further, the company entered into many contracts to hedge the risks associated
with foreign currency movements. However, these may not be able to hedge the risks completely.
Thus, currency exchange-rate fluctuations may negatively impact the revenues of the company.
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Accenture plc
Top Competitors
TOP COMPETITORS
The following companies are the major competitors of Accenture plc
Booz Allen Hamilton Inc.

Computer Sciences Corporation
Infosys Technologies Limited
International Business Machines Corporation
McKinsey & Company
Wipro Corporation
CGI Group Inc.
CIBER Inc
Cognizant Technology Solutions Corporation
Convergys Corporation
Fiserv Inc
Northgate Information Solutions PLC
Tata Consultancy Services Limited
Unisys Corporation
Atos Origin S.A.
Hewlett-Packard Company
Fidelity National Information Services, Inc.
SunGard Data Systems Inc.
Xerox Corporation
Ernst & Young LLP
Cap Gemini S.A.
Capita plc
Deloitte Touche Tohmatsu Limited
Publicis Groupe SA
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Accenture plc
Company View
COMPANY VIEW
A statement by Pierre Nanterme, the Chairman and Chief Executive Officer at Accenture is given
below. The statement has been taken from the companys 2014 annual report.
Accentures financial performance in fiscal 2014 clearly demonstrates that we are executing very
well against our strategy. In a market environment that remains highly competitive, we delivered on
our initial business outlook, with particularly strong momentum in the second half of fiscal 2014.For
the full fiscal year, we increased our market share, generated record revenues and new bookings,
expanded operating margin, generated strong cash flow and returned substantial cash to shareholders.
Here are some highlights:
We delivered record annual bookings of $35.9 billion.
We grew net revenues 5 percent to $30.0 billion.
We delivered diluted EPS of $4.52, up 7 percent from adjusted fiscal 2013 EPS of $4.21, which
excluded $0.72 in benefits from a reduction in reorganization liabilities and final determinations
relating to tax liabilities.
Our operating margin was 14.3 percent, an expansion of10 basis points from the adjusted fiscal
2013 operating margin of 14.2 percent, which excluded 100 basis points in benefits from a reduction
in reorganization liabilities.
We generated free cash flow of $3.2 billion and maintained a very strong balance sheet, closing
the year with$4.9 billion in cash.
We returned $3.8 billion in cash to shareholders through dividends and share repurchases, and
we announced a10 percent increase in our semi-annual cash dividend shortly after fiscal year-end.
Our strategy in action
We remain focused on our long-term vision for market leadership, which is all about leveraging our
unique position as the leading independent, global, professional services companyproviding
end-to-end services that help the worlds largest companies as well as government agencies transform
and achieve tangible, measurable results.
During fiscal 2014, we made a number of changes in our operating model and organization structure
to enhance our capabilities and make Accenture even more relevant, differentiated and competitive
in the marketplace:
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We created Accenture Strategy, a unique capability and the first in the market to bring together
business strategy and technology strategy, equally and at scale. Accenture Strategy is one of the
worlds leading strategy consultancies, providing a distinctive perspective to senior management
teams at clients such as Grupo Globo and Mondelez.
We launched Accenture Digital by combining our capabilities in digital marketing, analytics and
mobility. With more than 28,000 professionals, Accenture Digital is the worlds largest end-to-end
digital capability and works with many industry leadersincluding all of the top 10 global
pharmaceutical companies as well as all of the top 10 consumer products companies.
We formed Accenture Operations, bringing together our capabilities in business process outsourcing
with our infrastructure and cloud services to provide clients with a more compelling value
propositionrunning key operations as a service and at scale. We see exciting opportunities in
the marketplace to offer flexible, cloud-based services that enable clients to plug in and get results
quickly, paying only for what they use.
In Accenture Technology, we further enhanced our Global Delivery Network, recruiting significant
talent and investing to build intelligent tools to increase efficiency and productivity. We continue to
play a leading role in the technology ecosystem as the No. 1 partner of key technology providers
such as SAP, Oracle, Microsoft, HP and salesforce.com, as well as many other established and
emerging companies.
We infused more talent into our five industry-specific operating groupsour primary market channel.
We further strengthened our management and technology consulting capabilities, enhancing our
capacity to serve clients and to more quickly assemble integrated teams with specialized skills from
across Accenture.
During the year, we continued to make targeted investments across the companyto build and
launch highly differentiated capabilities, both organically and through acquisitions; to recruit and
develop new talent, including hiring about80,000 people; and to further strengthen our marketplace
positioning and the Accenture brand, which once again was named one of the worlds top 50 brands
by Interbrand.
Over the past two years, we have invested more than$1.5 billion in strategic acquisitions to enhance
our capabilities in key growth areas. Our largest acquisition in fiscal 2014Procuriancomplements
our existing sourcing and procurement capabilities and makes Accenture the clear market leader in
procurement business process outsourcing.
While we have fine-tuned our operating model and expanded our capabilities, we also continue to
enhanceand to benefit fromour core competitive advantages in the marketplace. We have strong
and enduring relationships with many of the worlds leading companiesoperating at the heart of
their businesses and addressing their most complex strategic issues. We are proud that our clients
include more than three-quarters of the FORTUNE Global500, and that 95 of our top 100 clients in
fiscal 2014 have been Accenture clients for at least 10 years.
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Company View
Another key differentiator is our broad and deep industry knowledge across more than 40 industries.
More than187,000 Accenture people have certified industry skills or are aligned with specific industries.
We provide end-to-end industry- and function-based business services that address the issues
unique to a given industry or enterprise function. Our industry business services include Accenture
Digital Video Services for media, entertainment and communications companies such as BT, and
Accenture Accelerated R&D Services for pharmaceutical companies such as Merck and Pfizer.
We continue to strengthen our leadership position in technology, cultivating innovation in our Accenture
Technology Labs as well as through our ongoing work with hundreds of start-up companies. We are
also innovating at scale with industry leaders in the Industrial Internet of Things. We partnered with
GE to launch our Intelligent Pipeline Solutionwhich Columbia Pipeline Group is now
implementingand formed a joint venture with Siemens to deliver smart grid solutions. In technology
delivery, the scale and scope of our Global Delivery Network remain unmatched in the marketplace,
with 205,000 people working from more than 50 delivery centers and at client sites around the world.
We have a broad global footprint, serving clients consistently wherever they operate, yet we also
provide strong local execution and market relevance. During fiscal2014, we aligned our organization
around three geographic regions: North America (the United States and Canada),Europe, and Growth
Markets (Asia Pacific, Latin America, Africa, the Middle East, Russia and Turkey). We continue to
focus our investments in countries where we see the greatest growth potentialincluding the United
States, our largest market, where we have consistently delivered high single-digit or double-digit
revenue growth over the last four years.
We also remain committed to running Accenture as a high-performance business, managing the
company with rigor and discipline to increase our efficiency and enhance our competitiveness. This
expands our capacity to reinvest to further differentiate our capabilitiesand achieve our ultimate
goal of delivering sustainable, profitable growth over the long term.
Investing in our people and our communities
One of our top priorities is having the best talentwith highly specialized skills at the right levels in
the right locationsto meet the evolving needs of our clients. We are deeply committed to the
ongoing career development of our more than 305,000 employees. In fiscal 2014, we invested $787
million in training and professional development, and we introduced Accenture Connected Learning,
which provides our people with expanded opportunities to deepen their skills and capabilities through
a broad range of physical and virtual learning environments. We are proud to be recognized for the
sixth consecutive year as one of FORTUNEs 100 Best Companies to Work For.
We also remain committed to making a measurable difference in the communities in which we live
and work. Through our Skills to Succeed corporate citizenship initiative, we will equip more than
700,000 people around the world by 2015 with the skills to get a job or build a business.
Our environmental strategy spans our entire operationsfrom how we run our business to the
services we provide our clients to how we engage with our employees and suppliersand we are
pleased to have achieved a reduction in per employee carbon emissions of more than 36 percent
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Company View
from our fiscal 2007 baseline. In 2014, we were included on CDPs Climate Performance Leadership
Index for our actions to mitigate climate change.
In closing, I want to thank the men and women of Accenture for their hard work and dedication to
serving our clients. We have excellent momentum in the marketplace, and our investments are
positioning us to be even more differentiated and competitive. I am confident that we will continue
driving profitable growth and delivering value for our clients and shareholders in fiscal 2015.
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Accenture plc
Locations and Subsidiaries
LOCATIONS AND SUBSIDIARIES

Head Office
Accenture plc
1 Grand Canal Square
Grand Canal Harbour
Dublin 2
IRL
P:353 1 646 2000
http://www.accenture.com
Other Locations and Subsidiaries

Accenture Queensland, Australia
Level 24 400 George St
Brisbane
Queensland 4001
AUS
Accenture Hong Kong

85/F International Commerce Centre
1 Austin Road West
Kowloon
HKG
Accenture Chennai, India

Amarasri
8th floor, No.455
Anna Salai Teynampet
Chennai 600018
IND
Accenture Singapore
250 North Bridge Road #33-00
Raffles City Tower
Singapore 179101
SGP
Accenture Cape Town, South Africa

8th Floor Convention Towers
C/o Heerengracht and Coen Steytler
Foreshore
Cape Town
ZAF
Accenture London, UK
30 Fenchurch Street
London
EC3M 3BD
GBR
Accenture New York

1345 Avenue of the Americas
New York
New York 10105
USA
Accenture Middle East BV

9th Floor - Al Sila Tower
Sowwah Square
Al Maryah Island
Abu Dhabi
ARE
Accenture plc
MarketLine
Page 45
Accenture plc
Locations and Subsidiaries
Accenture Alberta, Canada

Sun Life Plaza Suite 300
140 4th Avenue SW
Calgary
Alberta T2P 3N3
CAN
Accenture plc
MarketLine
Accenture Brussels, Belgium

Waterloolaan 16 boulevard de Waterloo
1000 Brussels
BEL
Page 46
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T: +44 (0) 203 377 3042 | F: +44 (0) 870 134 4371 | E: REACHUS@MARKETLINE.COM | W: www.marketline.com

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A Progressive Digital Media business

REFERENCE CODE: 287F8810-3127-4457-AB8B-B0756DBDF5FC

353 1 646 2000

Revenue / turnover 30,002.4

New York Ticker

Accenture completed a series of acquisitions, including Digiplug, a French provider of outsourced

In 2011, Accenture acquired CAS Computer Anwendungs-und Systemberatung, a Germany-based

to strengthen Accentures position as a leading global provider of Salesforce implementation services

Chairman and Chief Executive

Non Executive Board

Non Executive Board

Non Executive Board

Non Executive Board

Non Executive Board

Non Executive Board

Non Executive Board

Non Executive Board

Wulf von Schimmelmann

Non Executive Board

Non Executive Board

Chief Financial Officer

Chief Operating Officer

Chief Strategy Officer

Chief Technology Officer

General Counsel and Chief

Chief Human Resources Officer

Chief Marketing and

Chief Leadership Officer

Group Chief Executive, Growth

Group Chief Executive, Accenture

Group Chief Executive, Financial

Group Chief Executive, Products

Group Chief Executive, Accenture

Group Chief Executive, Health and Senior Management

Group Chief Executive, Resources

Group Chief Executive, Accenture

Group Chief Executive,

Group Chief Executive, Accenture

Julie Spellman Sweet

Group Chief Executive, North

KEY EMPLOYEE BIOGRAPHIES

Wulf von Schimmelmann

Job Title: Chief Leadership Officer

Alexander M. van t Noordende

MAJOR PRODUCTS AND SERVICES

Operating model focused on growth

High dependence on consulting business

Increased adoption of cloud computing

Volatile and uncertain economic conditions

Operating model focused on growth platforms

Strong client relationships

High dependence on consulting business

Increased adoption of cloud computing services

Strategic acquisitions further strengthen Accentures market position

Volatile and uncertain economic conditions

The following companies are the major competitors of Accenture plc

Booz Allen Hamilton Inc.

LOCATIONS AND SUBSIDIARIES

Other Locations and Subsidiaries

Accenture Hong Kong

Accenture Chennai, India

Accenture Cape Town, South Africa

Accenture New York